C532/ ES5432 User’s Manual
Table of contents 3 Basic Operations ........................................................................................51 Names of Components ............................................................................................................... 52 1 Front View .................................................................................................................................................. 52 Before starting .................................................................
If the Error Code is "380", "381", "382", "385", "389" ..................................................................................99 If the Error Code is "390" ..........................................................................................................................102 If the Error Code is "391", "392", "393" .....................................................................................................104 If the Error Code is "409" ..............................................
1 Before starting Cautions Related to Safety General Cautions About This Manual Trademarks and Other Information License
1. Before starting Cautions Related to Safety Indicates additional information which, if ignored or not followed, may result in personal injury or death. Indicates additional information which, if ignored, may result in personal injury.
1. Before starting General Cautions Do not vacuum spilled toner with an electric vacuum cleaner. Vacuuming spilled toner with an electric vacuum cleaner may result in ignition due to sparks from electric contacts or other reasons. If toner spills on the floor or other places, wipe the toner gently with a damp rag or other cloth while using care not to scatter the toner. Do not touch the safety switch inside this machine. High voltage may occur, resulting in electric shock.
1. Before starting Do not touch a broken liquid crystal display. Injury may result. If you get liquid (liquid crystal) spilled from the liquid crystal display into your eyes or mouth, immediately rinse with a large amount of water. Seek medical advice if necessary. Do not disassemble the image drum or toner cartridge, or force them open. You may inhale the scattered toner, or the toner may land on your hands or clothes, making them dirty.
1. Before starting About This Manual About Descriptions Marks, symbols, illustrations, and other descriptions are provided. Various information about this manual is provided here. Read these sections before using this manual. • About Marks • Disclaimer • About Symbols • About Illustrations Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the result of errors beyond its control.
1. Before starting Symbol Meaning [] Indicates a menu name, item name, option, or other items that are displayed on the display screen of the operator panel. Indicates a menu, window, or dialog box name that is displayed on the screen on a computer. They can be clearly distinguished in descriptions or illustrations in procedures. "" Indicates a message on the displayed on the display screen or entered text. Indicates a file name on a computer. Indicates the topic title of a link destination.
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1. Before starting • IMPORTER TO THE EU/AUTHORISED REPRESENTATIVE OKI Europe Limited Blays House Wick Road Egham Surrey, TW20 0HJ United Kingdom For all sales, support and general enquiries contact your local distributor.
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2 Setting Up Installation Requirements Checking the Accessories Unpacking and Installing the Machine Installing the Optional Equipment Connecting the Power Code Connecting a LAN Cable/USB Cable Loading Paper in the Tray Setting Up This Machine Connecting to a Wireless LAN (Only When the Wireless LAN Module is Mounted) Installing a Driver and Software to a Computer
2. Setting Up Installation Requirements Installation Environment Install the machine in the following environment. Ambient temperature: 10°C to 32°C • Installation Environment Ambient humidity: 20% to 80% RH (relative humidity) • Installation Space Maximum wet bulb temperature: 25°C • Use care to prevent condensation. It may cause a malfunction. • If installing your machine where the ambient humidity is 30% RH or below, use a humidifier or antistatic mat.
2. Setting Up Installation Space • • • • • • Install the machine on a flat surface that is wide enough to accommodate the legs of the machine. Do not install this machine directly on a thick rug or carpet. Do not install this machine in a closed room or other locations with bad circulation and ventilation. If you use this machine in a small room continuously for an extended period of time, make sure to ventilate the room. Install this machine away from a source that emits strong magnetic fields or noise.
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2. Setting Up Checking the Accessories The starter toner cartridge is not installed in the ES model. Install the toner cartridge that is included in this machine. Refer to "Replacing the Image Drum". Check that you have everything shown below. • Software DVD-ROM Injury may result. Lift this machine by 2 persons, because it weighs approximately 23 kg. Be sure to use the supplied consumables first.
2. Setting Up Unpacking and Installing the Machine 2 Lift the machine, and then place it where it is to be installed. 3 4 Remove the protection tapes, protective sheet, and desiccant packs. This section describes how to unpack and install the machine. Injury may result. Lift this machine by 2 persons, because it weighs approximately 23 kg. • Use extra care when handling the image drum (the green cylinder), because it is fragile.
2. Setting Up 5 Pinch the tip of blue lever of the toner cartridge and turn forward until the tip aligns on the lug of the cartridge. 7 Hold the fuser unit handle and lift the fuser unit out of the machine. 8 Push the blue lever on the fuser unit and remove the orange safety stopper and film. Turn the levers of all 4 toner cartridges. If you close the output tray without turning the blue lever, it may cause a malfunction.
2. Setting Up 9 10 11 Hold the fuser unit handle and aligning the fuser unit to the grooves behind the toner cartridges, place the fuser unit into the machine. Close the output tray (a) slowly and push the center of the output tray for confirmation. Push the levers on the fuser unit to lock. When the error message that the output tray is open does not disappear, make sure that the output tray is closed securely.
2. Setting Up Installing the Optional Equipment Installing the Wireless LAN module Install the wireless LAN module when you want to use a wireless connection. After installing, be sure to change the wireless LAN setting from [DISABLE] to [ENABLE] on the operator panel. This section describes how to install optional equipment.
2. Setting Up 3 Eject the connector from the cover and connect with the wireless LAN module. Installing the Additional Tray Unit Attach the additional tray unit when increasing the number of sheets or paper to be set is needed. Up to 2 trays can be installed. Set the number of trays on the printer driver after installing them. Model Number N36501 4 Install the wireless LAN module to the machine. 5 Close the wireless LAN module cover. Injury may result.
2. Setting Up 2 If you want to install two additional trays, fix them together with the lock pieces. 3 Slowly stack the machine on the additional tray unit aligning their back sides and right sides. 4 - 23 - Screw the machine and additional tray unit with the lock pieces.
2. Setting Up 4 Setting the Printer Driver Enter the total number of trays and then click [OK]. When the additional tray unit is installed, be sure to set the number of trays after the printer driver is installed. For the information of installing the printer driver, see "Installing the Wireless LAN module". • To follow this procedure, you must log in to a computer as the administrator.
2. Setting Up 4 5 Select [Get installed options automatically] for [Installable Options], and then click [Setup]. When using a USB connection, select the total number of trays for [Available Trays] in [Installable Options]. 5 Click [OK]. • Setting Additional Tray(s) to the Mac OS X Printer Driver 1 2 3 4 Select [System Preferences] from the Apple menu. Click [Printers & Scanners]. Select the machine, and then click [Options & Supplies]. Select the [Options] tab.
2. Setting Up Connecting the Power Code Fire or electric shock may result. The power supply must meet the following conditions. AC: 110 to 127V AC (Range 99 to 140V AC) / 220 to 240V AC (Range 198 to 264V AC) • Frequency: 50/60 Hz ± 2% • • • If the power supply is unstable, use a voltage regulator. • The maximum power consumption of the machine is 1220 W (120V AC) / 1250 W (230V AC). Check that the power supply is sufficient.
2. Setting Up 1 Plug the power cord into the power connector. 2 Plug the power cord into the outlet.
2. Setting Up Connecting a LAN Cable/USB Cable Connecting a LAN Cable When using the machine in a wired network connection or connecting to a computer via a USB cable, connect the cable in the following steps. A LAN cable (category 5e or higher, twist pair, straight) is not supplied. • Connecting a LAN Cable 1 Prepare a LAN cable (category 5e or higher, twist pair, straight) and hub. 2 3 Check that the machine and computer are turned off.
2. Setting Up 4 Insert one end of the LAN cable into the network interface connector. Connecting a USB Cable A USB cable (Hi-Speed USB 2.0) is not supplied. 1 Prepare a USB cable. If you want to connect in USB 2.0 Hi-Speed mode, use a Hi-Speed USB 2.0 USB cable. 5 6 Pass the LAN cable under the tab, and then close the interface cover. 2 3 Check that the machine and computer are turned off. 4 Insert one end of the USB cable into the USB interface connector on the machine.
2. Setting Up Do not insert the USB cable into the network interface connector. It may cause a malfunction. 5 For Windows, do not insert the other end of the USB cable into the computer until the instruction is displayed on the screen when the driver installation is in progress. Pass the USB cable under the tab, and then close the interface cover. Go to the procedure to "Loading Paper in the Tray". 6 Insert one end of the USB cable into the USB interface connector on the machine.
2. Setting Up Loading Paper in the Tray 4 Fan a stack of paper well, and then align the edges of the paper. 5 Load paper with the print side face down. The procedure when loading paper in Tray 1 is used as an example. The same procedure applies to Tray 2/3 (optional). For details on available paper, see "About Paper Types That Can be Loaded". 1 Pull the paper cassette out. Do not load paper above the " 2 Slide the paper guide (a) to the width of paper to be loaded.
2. Setting Up 7 Replace the paper cassette into the machine. Push the paper cassette until it stops.
2. Setting Up Setting Up This Machine Language Setup The factory default display language is English. To change the display language to a language other than English, follow the steps below. The first time the machine is turned on or when the settings are initialized, set up the machine with the necessary information. • Language Setup • Setting Date and Time • Setting the Administrator Password • Network Settings • Test Print 1 Press the 2 Press the button.
2. Setting Up Setting Date and Time Setting the Administrator Password 1 2 3 Press the button to select [Setting], and then press the (Enter) button. Press the button to select [Admin Setup] and press the (Enter) button. 4 Press the button. 5 6 7 8 9 Check that [Time Zone] is selected, and then press the Enter the administrator password, and then press the The factory default administrator password is "999999". It is recommended to change the administrator password to enhance security.
2. Setting Up For the [Manual] setting, press the (Back) button to go back to the [Network Setting] screen, and then enter the values one by one. Network Settings Since the network settings are required when using the machine, you are supposed to make the network as soon as possible. 10 The settings for a wired network connection is described in this section. For a wireless network connection, refer to "Connecting to a Wireless LAN (Only When the Wireless LAN Module is Mounted)".
2. Setting Up Test Print When the settings are complete, print a test page to check the settings. 1 2 3 Press the button to select [Setting], and then press the Press the button to select [Reports], and then press the Press the button. or 4 When [Execute] is displayed, press the 5 The screen returns to the [Ready To Print] screen. (Enter) button. (Enter) button. button to select [Configuration] and press the (Enter) (Enter) button.
2. Setting Up Connecting to a Wireless LAN (Only When the Wireless LAN Module is Mounted) Before Connecting to a Wireless LAN • Wireless(Infrastructure) and Wireless(AP Mode) cannot be enabled at the same time. • If the machine is used in a wireless network environment, the machine does not enter Deep Sleep mode but enters Sleep mode.
2. Setting Up 2 Check if the wireless LAN access point supports WPS. Enabling Wireless LAN Connection If it does not support WPS, check the SSID and encryption key by referring to the instruction manual that is included in the wireless LAN access point or other documents. Wireless LAN connection is disabled by default. To use the wireless LAN connection, enable Wireless in the Admin Setup. • An SSID is also called a network name, ESSID or ESS-ID.
2. Setting Up Connecting to an Access Point (Infrastructure) • Install this machine in a place with a good view and near a wireless access point. (We suggest that the distance between the machine and the wireless device be 30 m or less.) 5 Press the press the 6 Enter the administrator password, and then press the • If there is metal, aluminum sash, or a reinforced concrete wall between the machine and wireless LAN access points, connections may be harder to be established.
2. Setting Up When [WPS connection successful.] is displayed, select [Close] and press the (Enter) button. 4 Press the button. button repeatedly to select [Setting] and press the • When [Connection failed. Timeout] is displayed, repeat the procedure from step 14. 5 Press the press the button repeatedly to select [Wireless(Infrastructure) Setting] and (Enter) button.
2. Setting Up Setting from the Operator Panel Manually to Connect If only [Manual Setup] is displayed, or the SSID of the wireless LAN access point you want to use is not included in the list, set by following the procedure in "Setting from the Operator Panel Manually to Connect". Set the wireless LAN access point information (the SSID, encryption method and encryption key) manually to connect to the wireless LAN.
2. Setting Up 8 9 10 If your environment requires to set IP address, etc. manually, press the button to select [Network Setting], and then press the (Enter) button. If you do not need to set manually, go to step 12. If you selected [WEP], enter the WEP Key, and press [Next]. 17 If the displayed value is the same as the value that you checked in step 1, select [Yes], and then press the (Enter) button.
2. Setting Up 6 7 8 Connecting to the Machine Directly Wireless LAN (AP mode) directly connects wireless devices (computers, tablets, smartphones, etc.) to the machine without using a wireless LAN access point. Press the button to select [Network Menu] and press the (Enter) button. Press the button to select [Network Setup] and press the (Enter) button. Press the button to select [Wireless(AP Mode) Setting] and press the (Enter) button.
2. Setting Up 7 Press the button to select [Wireless(AP Mode) Setting] and press the (Enter) button. The [It is not possible to use the Wireless(AP Mode) at the same time.] message is displayed for approximately five seconds. 8 9 10 11 Select [Enable] and then press the Press the (Enter) button. button to select [Manual Setup] and press the (Enter) button. Check the [SSID] and [Password] of the machine.
2. Setting Up Installing a Driver and Software to a Computer For Windows Connect the machine and computer via a network or USB cable and start installing. Install the printer driver from the "Software DVD-ROM" to the computer. Other utility software can be installed at the same time. Check the status of this machine before installing. • This machine is turned on.
2. Setting Up 6 8 Select [Network] or [USB connection] in accordance to the connection method of the machine and computer, and then click [Next]. Click [Install Optional Software]. If the [Windows Security Alert] dialog box is displayed, click [Allow access]. 7 Select the model name of the machine, and then click [Next]. Installation starts. The following software is installed.
2. Setting Up 10 11 Click [Complete]. Click [Next]. If the following dialog box is displayed, click [Yes].
2. Setting Up 12 Click [Exit]. For Mac OS X This section describes how to install the PS printer driver. For installation of utilities, see the following. Installing Software (Advanced Manual) • Install the Mac OS X PS printer driver. When the installation is complete, print a test page in step 15. - 48 - 1 Make sure that the machine and a computer are connected and the machine 2 3 4 5 Insert the "Software DVD-ROM" into a computer. 6 7 Select [System Preferences] from the Apple menu.
2. Setting Up 8 9 10 Click [+]. Select [Add Printer or Scanner...] when the menu is displayed. To change the name, enter a new name into [Name:]. Click [Default]. Select the machine , and then make sure that [OKI C532 PS] is displayed for [Use]. Types of Names Displayed in the Connection 11 12 Methods List Network OKI-C532 (last 6 digits of MAC address) Bonjour USB OKI DATA CORP C532 USB - 49 - Click [Add]. If [Installable options] is displayed, click [Continue].
2. Setting Up 13 Make sure that the machine is added to [Printers] and [OKI C532 PS] is displayed for [Kind]. If [OKI C532 PS] is not displayed for [Kind] correctly, click [-], delete the machine from [Printers], and then newly perform steps 8 to 12. 14 15 Click [Open Print Queue...]. Select [Print Test Page] from the [Printer] menu.
3 Basic Operations Names of Components Basic Operations on the Operator Panel Turning the Machine On or Off Loading Paper
3. Basic Operations Names of Components Front View The chapter describes the name of each component. • Front View • Rear View • Inside of the machine Symbol Name a Operator panel b USB port c MP tray (Multipurpose tray) d Open button e Output tray (top cover) Basic Operations on the Operator Panel - 52 - f Wireless LAN module cover g Paper supporter h Envelope lever (Use this when printing on envelopes. For instructions, refer to the Advanced Manual.
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3. Basic Operations Basic Operations on the Operator Panel Names and Functions This section describes the names and functions of components on the operator panel. This section describes the operator panel of the machine. • Names and Functions • Entering with the Numeric Keypad No. 1 Name Display screen Function Indicates the printer status or instructions. 2 ONLINE Switches ONLINE and OFFLINE. 3 CANCEL Cancels the current print job immediately. 4 ENTER Sets the highlighted item.
3. Basic Operations Entering with the Numeric Keypad Use to enter numbers or alphabet characters. Available characters and how to switch types of characters are shown below. Number <1> 1 <2> a b c 2 a <3> d e f 3 d <4> g <5> j h k i 4 l g 5 j <6> m n o <7> p q r s 7 <8> t u v 8 t <9> w <0> 0 Press the x y 6 z m 9 p w (CLEAR) button to delete a character when entering a password. To enter "abc" Press <2> (ENTER).
3. Basic Operations Turning the Machine On or Off Turning the Machine On This section describes how to turn on and off the machine. 1 Press the power switch for approximately a second. • Turning the Machine On • Turning the Machine Off When the machine is turned on, the power switch LED lamp lights up. 2 - 56 - The standby screen appears when the machine is ready.
3. Basic Operations Turning the Machine Off • Check that the machine is not receiving data before shutting down. • Press and hold the power switch for 5 seconds or more to force shut down the machine. Use this method only if a problem occurs. For troubleshooting of this machine, see "Troubleshooting (Advanced Manual)". 1 Press the power switch for approximately a second. The "Shutting down. Please wait. Printer will turn off automatically.
3. Basic Operations Loading Paper About Paper Types That Can be Loaded This chapter describes various information about paper that can be loaded in a paper tray of this machine. Available paper types To set paper type and weight, press the buttons on the operator panel to select [Setting] > [Paper Setup] and select the tray you want to use, and then select [Media Type] or [Media Weight].
3. Basic Operations • Envelope *1 Paper cannot be used for duplex printing. *2 Width: 100 to 216 mm (3.9 to 8.5 inches), Length: 148 to 356 mm (5.8 to 14 inches) Paper type Paper size Com-9 Envelope 98.4 x 190.5 (3.875 x 7.5) Com-10 Envelope 98.4 x 225.4 (3.875 x 8.875) Monarch Envelope 104.8 x 241.3 (4.125 x 9.5) DL Envelope 110 x 220 (4.33 x 8.66) C5 Envelope 162 x 229 (6.
3. Basic Operations • MP Tray Available paper size A4 A5 A6*1 B5 B6*1 B6 Half*1 Letter Legal13 Legal13.5 Legal14 Executive Statement*1 8.
3. Basic Operations Loading Paper in Tray 1/2/3 4 Fan a stack of paper well, and then align the edges of the paper. 5 Load paper with the print side face down. The procedure when loading paper in Tray 1 is used as an example, and the same procedure applies to Tray 2/3 (optional). 1 Pull the paper cassette out. Do not load paper above the " 2 Slide the paper guide (a) to the width of paper to be loaded. 6 3 " mark on the paper guide.
3. Basic Operations 7 Push the paper cassette until it stops. 11 Set [Paper Size]. 12 Set [Media Type]. 8 Press the or button on the operator panel to select [Setting] and press the (ENTER) button. 13 Set [Media Weight]. 9 Select [Paper Setup], and then press the 14 Press the 10 (ENTER) button. Select the tray in which paper is loaded, and then press the button. (ENTER) - 62 - (ONLINE) button to return to the standby screen.
3. Basic Operations Loading Paper in the MP Tray 3 Open the sub support. 4 Adjust the manual feeding paper guide to the width of paper to be loaded. 5 Make sure that the paper feed roller stays in the proper position. • Do not press down the paper or hold the paper to pull while printing on the paper fed from the MP tray. To stop printing, open the output tray. For instructions on how to remove paper, see "If Paper Jams Occur".
3. Basic Operations 6 Insert the paper with the print side up until its edge touches the paper feed entrance. Paper storage Store paper under the following conditions to maintain quality. Do not load paper above the " • Inside a cabinet or other dry and dark place " mark.
4 Print Printing from a Computer (Windows) Printing from a Computer (Mac OS X) Cancelling a Print Job About Screens and Functions of Each Printer Driver
4. Print Printing from a Computer (Windows) For Windows PCL Printer Driver • For Windows PCL Printer Driver • For Windows PS Printer Driver - 66 - 1 2 3 Open the file to print. 4 Click [Preferences]. Select [Print] from the [File] menu. Select the printer driver.
4. Print 5 Change the settings in each tab to suit your needs. For Windows PS Printer Driver 1 2 3 4 6 7 Click [OK]. Click [Print] on the [Print] Screen. - 67 - Open the file to print. Select [Print] from the [File] menu. Select the PS printer driver. Click [Preferences].
4. Print 5 Change the settings in each tab to suit your needs. 6 7 Click [OK]. Click [Print] on the [Print] screen.
4. Print Printing from a Computer (Mac OS X) For Mac OS X You can set a paper size, paper tray, and paper weight, and paper type with the printer driver. • For Mac OS X - 69 - 1 2 Open the file to print. 3 4 5 Select the machine from [Printer]. Select [Print] from the [File] menu. Select the paper size from [Paper Size]. Change the settings on each panel to suit your needs.
4. Print If setting details are not displayed in the print dialog box for Mac OS X10.8.5 to 10.11, click [Show Details] at the bottom of the dialog box. 6 Click [Print].
4. Print Cancelling a Print Job To cancel data currently being printed or ready to print, press the operation panel. Press the (CANCEL) button on the (CANCEL) button to display the following screen. To cancel printing, select "Yes", then press the (ENTER) button. To continue printing, select "No", and then press the (ENTER) button. If no operation is made for three minutes, the screen disappears and printing resumes.
4. Print About Screens and Functions of Each Printer Driver Windows PCL Printer Driver • [Setup] Tab This section describes screens and functions of the printer drivers. • Windows PCL Printer Driver • Windows PS Printer Driver • Mac OS X PS Printer Driver Item - 72 - Description 1 Driver Setting Saves your settings. 2 Image layout Displays a sample image for the set layout. 3 Media Specifies the paper size, type, weight, paper feed method, or other settings.
4. Print • [Job Options] Tab • [Extend] Tab Item Description Item Description 1 Quality Specifies the resolution for printing. 1 Watermarks Specifies when you want to use stamp print. 2 Scale Specifies the enlargement/reduction rate for printing. 2 Overlays 3 Copies Specifies the number of copies to print. Sets when printing print formats which are registered to the printer beforehand as overlays. 4 Job Type Specifies the print type.
4. Print • [Paper/Quality] Tab Windows PS Printer Driver • [Layout] Tab Item Item Description 1 Orientation Specifies the printing direction. 2 Print on Both Sides Specifies this setting when you want to perform duplex printing. 3 Page Order Specifies a page order to print. 4 Page Format Specifies the number of pages that is printed on a sheet of paper and booklet printing. 5 Image layout Displays a sample image for the set layout.
4. Print • [Job Options] Tab Item 9 Default Description Resets the settings on the tab to their default settings. • [Color] Tab Item Description 1 Quality Specifies the resolution for printing. If you set [Toner Saving], the print density decreases to save toner. 2 Job Type Specifies the job type and the number of copies to print. [Job Type Option] can be used if [Store to Shared Print] or [Private Print] is selected.
4. Print • [Color Matching] Panel Mac OS X PS Printer Driver • [Layout] Panel Item Item Description 1 Pages per Sheet Selects the number of pages that is printed on a sheet of paper. 2 Layout Direction Specifies the layout that is applied when printing multiple pages on a sheet of paper. 3 Border Specifies a type of a boundary. 4 Two-Sided Specifies when performing duplex printing. 5 Reverse page orientation Reverses the direction of a page to print by selecting this check box.
4. Print Item • [Cover Page] Panel Description 2 Pages to Print Specifies pages to print. 3 Page Order Specifies a page order to print. 4 Scale to fit paper size Prints to fit a paper size. Enlarges or reduces to fit the output paper size. Enlarges or reduces a document to fit the output paper size by selecting this check box. 5 Destination Paper Size Selects the output paper size when the [Scale to fit paper size] check box is selected.
4. Print • [Color] Panel • [Print Options] Panel Item Description 1 Grayscale Specifies to use monochrome printing. 2 Color Specifies alignment to color mode when printing in color. Item 1 - 78 - Quality1, Quality2, Feed, Paper Description Specifies the print quality, toner saving, paper type, etc.
4. Print • [User Authentication] Panel Item • [Secure Print] Panel Item Description 1 Use User Authentication Select this check box if you set user authentication when printing. 2 User Name The user name for user authentication. 3 Password The password for user authentication. 4 Authentication type Specify an authentication type to be used. 5 Summary Account Specify an account name and type. - 79 - Description 1 Job Type Specifies the job type.
4. Print • [Supply Levels] Panel Item 1 Consumables Description Displays the remaining amount of consumables.
5 Maintenance Replacing Consumables Cleaning Each Part of the Machine
5. Maintenance Replacing Consumables Cautions When Replacing Consumables Observe the following cautions when replacing. This section describes how to replace the toner cartridge and image drum. • Cautions When Replacing Consumables • Replacing the Toner Cartridges Do not throw the toner or toner cartridge into a fire. The toner will scatter, resulting in burns.
5. Maintenance Replacing the Toner Cartridges When the "[COLOR] Toner Low" message ("[COLOR]" indicates C (cyan), M (magenta), Y (yellow) or K (black)) which appears on the display screen, prepare a replacement toner cartridge. If you swallow toner, spit it out. Seek medical advice if necessary. When handling a paper jam or replacing toner cartridges, use care not to let your clothes or hands get dirty with toner. If toner lands on your clothes, wash with cold water.
5. Maintenance 3 4 5 Identify an empty toner cartridge by its label color. 6 Unpack a new toner cartridge. 7 Shake the cartridge several times vertically and horizontally. 8 Remove the tape (d) from the toner cartridge. 9 Insert a new toner cartridge (c) by aligning its left side indentation (e) with the protrusion (f) on the image drum so the toner cartridge and image drum color labels align. Then insert the right side gently into place.
5. Maintenance 10 Do not insert a toner cartridge without removing the tape. Hold the cartridge, pinch the tip of blue lever (b) of the toner cartridge, and turn forward until the tip aligns on the lug of the cartridge. • If you close the output tray without turning the blue lever when installing the toner cartridge into the image drum, it may cause a malfunction. Be sure to turn the blue lever until its top aligns on the lug in the back of the toner cartridge.
5. Maintenance 12 Close the output tray (a) slowly and push the center of the output tray for confirmation. Replacing the Image Drum When the "[COLOR] Image Drum Near Life" message appears on the display screen, prepare a replacement image drum. If you continue printing, the message "Install New Image Drum/ Image Drum Life" will be displayed and printing will stop. When the "[COLOR] Image Drum Life" message is displayed and printing stops, replace the image drum.
5. Maintenance 5 Hold the cartridge, pinch the tip of blue lever (c) of the toner cartridge, and turn it toward you until the tip aligns on the lug of the cartridge. 6 Lift the toner cartridge (d) from the right side, and remove it from the image drum. 7 Unpack a new image drum and place it on a flat surface. You can set when to display the "[COLOR] Image Drum Near Life" message.
5. Maintenance 8 Remove the desiccant pack. 9 Remove the toner cover. 10 11 Hold the cartridge, pinch the tip of blue lever (g) of the toner cartridge, and turn forward until the tip aligns on the lug of the cartridge. If you close the output tray without turning the blue lever when installing the toner cartridge into the image drum, it may cause a malfunction. Be sure to turn the blue lever until its top aligns on the lug in the back of the toner cartridge.
5. Maintenance 13 Close the output tray (a) slowly and push the center of the output tray for confirmation. Replacing the Image Drum and Toner Cartridge at the Same Time This section describes how to replace the image drum and toner cartridge with new ones at the same time. • Use extra care when handling the image drum (the green cylinder), because it is fragile. • Do not expose the image drum to direct sunlight or strong light (approximately 1,500 lux or more).
5. Maintenance 7 Remove the toner cover. 8 Unpack a new toner cartridge. 9 Shake the cartridge several times vertically and horizontally. While removing consumables, be careful not to hit them to the LED head. Burns may result. Never throw a used image drum or toner cartridge into a fire. They may explode, and the toner inside may fly off and cause burns. 5 6 Unpack a new image drum and place it on the flat surface. Remove the desiccant pack.
5. Maintenance 11 Insert a new toner cartridge (d) by aligning its left side indentation (e) with the protrusion (f) on the image drum so that the toner cartridge and image drum color label align. Then insert the right side gently into place. If you close the output tray without turning the blue lever when installing the toner cartridge into the image drum, it may cause a malfunction. Be sure to turn the blue lever until its top aligns on the lug in the back of the toner cartridge.
5. Maintenance Cleaning Each Part of the Machine Cleaning the LED Head Clean the LED head if vertical white lines appear, images are faded, or the periphery of letters are smudged in the printouts. • Cleaning the LED Head • Do not use solvents, such as methyl alcohol or thinners, because they may damage the LED head. • Do not expose the image drum to direct sunlight or strong light (approximately 1,500 lux or more). Even under room lighting, do not leave the image drum for 5 minutes or more.
5. Maintenance 2 Wipe the four lenses of the LED heads with a soft tissue paper lightly. 3 Close the output tray (a) slowly and push the center of the output tray for confirmation.
6 Troubleshooting If Paper Jams Occur Print Problems If an Error Message is Displayed on the Operator Panel
6. Troubleshooting If Paper Jams Occur If the Error Code is "370", "371", "372" This section describes how to handle when a paper jam occurs. Check the error code on the operator panel and see the corresponding page. 1 Press the button (A) and open the output tray (a) completely. Burns may result. • If the Error Code is "370", "371", "372" The fuser unit is extremely hot. Do not touch it.
6. Troubleshooting 3 Cover the removed image drums with paper so that the image drums are not exposed to light. 4 Pull out the jammed paper gently to the rear of the machine (the direction of the arrow) if an edge of jammed paper can be seen. 5 If paper jams in the fuser unit, press the jam release lever (b) on the fuser unit and slowly pull the jammed paper toward you. - 96 - 6 Tilt back the lock levers on the both sides of the fuser unit toward you.
6. Troubleshooting 8 Turn the lock levers on the both sides of the belt unit toward you and remove the belt unit by holding the lock levers. 9 Remove the jammed paper slowly by pulling the edge of paper. - 97 - 10 Hold the lock levers of belt unit and place the belt unit into the machine. 11 Turn the lock levers on the both sides of the belt unit forward.
6. Troubleshooting 12 13 Hold the fuser unit handle and place the fuser unit into the machine. Tilt the lock levers on the both sides of the fuser unit. 14 Replace the four image drums into the machine 15 Close the output tray (a) slowly and push the center of the output tray for confirmation. Task is complete.
6. Troubleshooting If the Error Code is "380", "381", "382", "385", "389" 1 3 Cover the removed image drums with paper so that the image drums are not exposed to light. 4 Remove the jammed paper slowly by pulling the edge of paper. 5 If paper jams in the fuser unit, press the jam release lever on the fuser unit and slowly pull the jammed paper toward you. Press the button (A) and open the output tray (a) completely. Burns may result. The fuser unit is extremely hot. Do not touch it.
6. Troubleshooting 6 Tilt back the lock levers (c) on the both sides of the fuser unit toward you. 8 If jammed paper remains in the machine, hold the both sides of the paper to remove it gently. 7 Hold the fuser unit handle and lift the fuser unit out of the machine. 9 Hold the fuser unit handle and place the fuser unit into the machine.
6. Troubleshooting 10 Tilt the lock levers (c) on the both sides of the fuser unit. 11 Put all four image drums back into the machine. 12 Close the output tray (a) slowly and push the center of the output tray for confirmation. Task is complete.
6. Troubleshooting If the Error Code is "390" While removing consumables, be careful not to hit them to the LED head. 1 If paper is loaded on the MP tray, remove the paper. 2 Press the button (A) and open the output tray (a) completely. 4 Burns may result. The fuser unit is extremely hot. Do not touch it. 3 Remove the four image drums from the machine and place the image drums on a flat surface. - 102 - Cover the removed image drums with paper so that the image drums are not exposed to light.
6. Troubleshooting 5 6 Open the transparent cover inside the machine, remove the jammed paper slowly by pulling the edge of paper. 7 Close the output tray (a) slowly and push the center of the output tray for confirmation. 8 When loading paper on the MP tray, load the paper with the print side face up. Put all four image drums back into the machine. Task is complete.
6. Troubleshooting If the Error Code is "391", "392", "393" 3 Replace the paper cassette into the machine. 4 Press the button (A) and open the output tray (a). A paper jam has occurred while feeding paper from a paper tray. If paper jams occur frequently, clean the paper feed rollers. For details, refer to "Cleaning the Paper Feed Rollers (Tray 1/Tray 2/Tray 3) (Advanced Manual)". This procedure uses Tray 1 as an example. 1 2 Pull out the cassette of the indicated tray. Remove the jammed paper.
6. Troubleshooting 5 Close the output tray (a) slowly and push the center of the output tray for confirmation. If the Error Code is "409" Task is complete. 1 Close the rear output tray. 2 Press the button (A) and open the output tray (a) completely. Burns may result. Opening and closing the output tray starts printing. The fuser unit is extremely hot. Do not touch it. 3 - 105 - Remove the four image drums from the machine and place the image drums on a flat surface.
6. Troubleshooting 6 If paper jams in the fuser unit, press the jam release lever on the fuser unit and slowly pull the jammed paper toward you. 7 Tilt back the lock levers on the both sides of the fuser unit toward you. While removing consumables, be careful not to hit them to the LED head. 4 Cover the removed image drums with paper so that the image drums are not exposed to light. 5 Remove the jammed paper slowly by pulling the edge of paper.
6. Troubleshooting 8 Hold the fuser unit handle and lift the fuser unit out of the machine. 9 Tilt the lock levers on the both sides of the belt unit toward you and remove the belt unit by holding the lock levers. - 107 - 10 Remove the jammed paper slowly by pulling the edge of paper. 11 Hold the lock levers of belt unit and place the belt unit into the machine.
6. Troubleshooting 12 Turn the lock levers on the both sides of the belt unit forward. 13 Hold the fuser unit handle and place the fuser unit into the machine. 14 15 Put all four image drums back into the machine. 16 Close the output tray (a) slowly and push the center of the output tray for confirmation. Tilt the lock levers on the both sides of the fuser unit. Task is complete.
6. Troubleshooting Print Problems Unable to Print • Common to Windows and Mac OS X Cause • Unable to Print Solution Reference The machine is in Sleep mode or Deep Sleep mode. Press the (POWER SAVE) button to enter standby status. The machine is turned off. Turn the machine on. A LAN cable or USB cable is unplugged. Check that the cable is plugged into the machine and computer properly. There may be a problem with a cable. Replace the cable with a new cable. The machine is offline.
6. Troubleshooting Cause Solution Reference The output port of the printer driver is Select the output port for connecting incorrect. the LAN cable or USB cable. - The machine is processing data from Wait until printing is complete. another interface. - [Invalid Secure Data] or [Invalid Data] Press the or button on the is displayed on the operator panel operator panel to select [Setting] > and the machine does not print.
6. Troubleshooting If an Error Message is Displayed on the Operator Panel Error Message List If an error occurs in this machine, an error message and/or an error code (a 3-digit number) is displayed on the display screen and the (ATTENTION) indicator on the operator panel blinks or lights up. Wait a Moment. Network Initializing. The network is being initialized. Wait for a while until the machine connects to the network.
6. Troubleshooting Please wait Executing Maintenance Fuser Unit Near Life The programs on the machine are being updated. Do not turn the machine off until the update completes. The machine automatically restarts after the update completes. The fuser unit is near life. Have a new fuser unit ready. Belt Unit Near Life [COLOR] Toner Low The belt unit is near life. Have a new belt unit ready. The toner indicated on the screen is low. Have a new toner cartridge ready.
6. Troubleshooting File System is Full Invalid Secure Data Memory in the file system is full. Delete unnecessary files. Invalid print data was received. To erase the message, press the (ONLINE) button. If you performed private printing, the data was deleted because it was incomplete. Print again. File System is Write Protected Invalid Data The file you are trying to write is write-protected. Check the file name. Invalid data received. Press the (ONLINE) button to remove this message.
6. Troubleshooting Install Paper. [TRAY] [MEDIA_SIZE] Error: 490, 491, 492, 493 Non Recommended Toner K Error: 553, 557, 617, 623 No paper is loaded in the indicated tray. Load paper of the displayed size. The installed K (Black) toner cartridge is not optimum. We recommend using an optimum toner cartridge. Install Paper Cassette. [TRAY] Error: 440, 441, 430, 431, 432 Toner Not Installed [COLOR] Error: 610, 611, 612, 613 The tray is not installed. Install the cassette.
6. Troubleshooting Open Cover. Paper Jam. Output Tray. Error: 380, 381, 382, 383, 385, 389 Install New Fuser Unit. Fuser Unit Life Error: 354 A paper jam has occurred inside the machine. Open the output tray and remove jammed paper. The fuser unit reaches its lifetime. Replace the fuser unit with a new one. Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality. Open Cover. Paper Jam.
6. Troubleshooting Check Belt Unit Error: 330 Getting target IP failed. Please Check DHCP settings. The belt unit is not properly installed. Remove and re-install the belt unit. The DHCP server cannot be detected. Check the network connection. Close Cover [COVER] Error: 310 Please check DNS settings. Indicated cover is open. Close the cover. Error: 310 The output tray. Cannot connect to the DNS server. Check the network connection. Please insert USB Memory.
6. Troubleshooting USB Hub Unsupported. Invalid Password A USB hub is connected. Remove the USB hub. This machine does not support USB hub. This PDF file is password protected. Enter a password to print. Job Log Database Error Password required to print A data base access error has occurred while writing or reading the job log. Turning the machine off and on may resolve the problem. To erase the message, press [Close]. This PDF needs authentication. Enter a password to print.
6. Troubleshooting Open Output Tray. Rear Output Tray Error. Error code: 409 Deleting from Google Cloud Print. The rear output tray was moved while duplex printing. Close the rear output tray and remove the jammed paper remaining inside of the unit. This machine is being removed from the Google Cloud Print service. Wait for a while. Caution, unknown Consumable detected Go to User Manual "Trouble Shooting" to restore operation Error: 709 [COLOR] Toner Empty The indicated cartridge ran out of toner.
6. Troubleshooting Detected an abnormality of internal database. The data must be deleted. After pressing [Format], the data will be deleted, and then reboot. Data base is beyond restoration. To delete the data base, press [Format]. Summary Account balance is 0. [USERNAME] [ACCOUNTNAME] Increase the balance and press [Enter]. Press [Cancel] to cancel. The number of print jobs excesses the limit. No more print jobs are authorized. Contact your administrator.
7 Operating Management/Specifications Changing the Administrator Password Saving Power Consumption with the Power Save Function Specifications This section describes how to manage the machine and its specifications.
7. Operating Management/Specifications Changing the Administrator Password It is recommended to change the administrator password to protect your security. Set the administrator password using from 6 to 12 alphanumeric characters. Be careful not to forget the set password. 1 2 Press the 3 Enter the administrator password, and then press 4 Press the button several times to select [Manage Unit] and press the (ENTER) button.
7. Operating Management/Specifications Saving Power Consumption with the Power Save Function Setting the Length of Idle Time Before Entering Power Save Mode The machine has three Power Save modes: Power Save, Sleep, and Deep Sleep. In Power Save mode, the display screen turns off and the power saving indicator lights up or blinks. Press the (POWER SAVE) button to enter Power Save mode.
7. Operating Management/Specifications Setting the Length of Idle Time Before Entering Sleep Mode Restrictions in Power Saving Function The machine does not enter Sleep mode in the following case. 1 2 Press the 3 Enter the administrator password, and then press The factory default password is "999999". • IPSec is enabled 4 Press the button several times to select [Manage Unit] and press the (ENTER) button.
7. Operating Management/Specifications *2 The elapse time in Deep Sleep mode is not included in the intervals of the e-mail alert notification time and the intervals of the NTP server update time. Automatically Turning the Machine Off (Auto Power Off) The machine equipped with the Auto Power Off function which automatically turns the power off if the machine is left unoperated for a certain period of time.
7. Operating Management/Specifications 7 Press the or (ENTER) button. 8 9 Make sure that [*] is displayed on the left of the set time. Press the button to select value you want to set and press the Setting the Length of Idle Time Before Auto Power Off Works (BACK) button to display the [Ready To Print] message. - 125 - 1 2 Press the 3 Enter the administrator password, and then press the 4 Press the button several times to select [Manage Unit] and press the (ENTER) button.
7. Operating Management/Specifications Specifications General Specifications This section describes the specifications of the machine.
7. Operating Management/Specifications Item Printing Specifications Item Dry electrophotographic recording method with LED (Light-emitting diode) Emulation T PostScript 3, PCL5c, PCL6 (XL), EPSON FX, IBM ProPrinter, XPS, PDF (v1.
7. Operating Management/Specifications Network Specifications Item Interface Protocol Wireless LAN Specifications (Option) C532/ES5432 Item Ethernet 10BASE-T/100BASE-TX/1000BASE-T, IEEE802.11 a/b/g/n Wireless LAN TCP/IPv4, TCP/IPv6, NetBIOS over TCP, LPR, Port9100, IPP, FTP, HTTP, TELNET, SMTP, POP3, SNMPv1/v3, DHCP, DHCPv6, DNS, DDNS, UPnP, WINS, Bonjour, SNTP, LLTD, Web Services Discovery (WSD), SSL/TLS, IPSec, LDAPv3, Kerberos, IEEE802.
7. Operating Management/Specifications cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device. Le présent appareil est conforme aux la partie 15 des règles de la FCC et CNR d'Ubdustrie Canada applicables aux appareils radio exempts de licence.
Contact Us OKI Systems (UK) Ltd. Blays House Wick Road Egham Surrey TW20 0HJ OKI Systems (Magyarország) Kft. H-1133 Budapest, Váci út 76 Hungary Tel: +44 (0) 1784 274300 Website: www.oki.com/uk Telefon: +36 1 814 8000 Telefax: +36 1 814 8009 Website: www.okihu.hu OKI Systems (Ireland) Ltd OKI Systems (Italia) S.p.A. A7 Calmount Park Ballymount Dublin 12 D12 TX94 Ireland via Milano, 11, 20084 Lacchiarella (MI) Tel: +353 (0) 1 4049590 Fax: +353 (0)1 4049591 Website: www.oki.
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