Operation Manual

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When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

3. Troubleshooting

4 Check for jammed paper inside a printer.

If jammed paper remains, remove it.

5 Check if paper remains in the duplex

unit. If jammed paper remains, pull it

out gently.

6 Open the upper duplex unit cover (4)

and check for jammed paper. If jammed

paper remains, remove it, and close the

cover.

7 Replace the duplex unit (3) to the

printer.

8 Close the front cover (2).

Error Code 380, 400, 401, 637

A paper jam has occurred around the front cover.

1 Insert your nger into the recess on

the right side of the printer and pull the

front cover open lever (1) to open the

front cover (2) forward.

2 Remove the jammed paper gently in the

direction of the arrow if you can see an

edge of jammed paper.