User Guide

C8800 User’s Guide
129
If paper jams are frequent
• More than one sheet feeds at a time.
• Paper curls.
• Paper feeds at an angle.
Jam is cleared, but printer does not print.
Possible cause Remedy
The printer is not
horizontal.
Place the printer on a stable, level surface.
The paper is too thin. Use the correct type of paper. See “Paper (Print
Media)” on page 11.
The paper is moist or
affected by static.
Store paper within specified temperature and humidity
levels. See “Specifications” on page 122.
The paper is creased or
wrinkled.
Remove the creased / wrinkled paper from the feed tray.
The paper is not aligned
correctly.
Adjust tray or manual feed guides.
Paper doesn’t feed. Correct paper feed selection in the Properties Setup tab
in the printer driver.
Possible cause Remedy
The top cover has not
remained open until all
paper jams have been
cleared.
Removing a paper jam is not sufficient:
Raise and gently lower the top cover, especially if the
paper jam has been removed from behind the front
cover.