PREFACE Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
EMERGENCY FIRST AID Take care with toner powder: If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting. If inhaled, move the person to an open area for fresh air. Seek medical attention. If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open. Seek medical attention. Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing.
CONTENTS Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Emergency first aid. . . . . . . . . . . . . . . . . . . . . . . . . 3 Manufacturer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Importer to the EU/authorised representative . . . 3 Environmental information. . . . . . . . . . . . . . . . . . . 3 Notes, cautions and warnings! . . . . . . . . . . . . . . . . 8 Safety warnings . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Introduction . . . . . . . .
Printer location . . . . . . . . . . . . . . . Turning Off/On. . . . . . . . . . . . . . . . Changing the display language . . . . Checking current settings . . . . . . . . Interfaces and connection . . . . . . . . Connecting the parallel interface . Connecting the USB interface . . . Connecting the network interface Using the Drivers CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 How to print with application setting. . . . . . . . . . 77 Adobe Photoshop . . . . . . . . . . . . . . . . . . . . . . . . 77 Adobe Illustrator . . . . . . . . . . . . . . . . . . . . . . . . 78 Consumables and maintenance . . . . . . . . . . . . . Checking consumable/maintenance item usage . . Replacement indications . . . . . . . . . . . . . . . . . .
System. . . . . . . . . . . . . . . . . . . . . . . . . . . Print Information . . . . . . . . . . . . . . . . . . . . . . Print Information example – demonstration page . Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tray Configuration . . . . . . . . . . . . . . . . . . . System Adjust . . . . . . . . . . . . . . . . . . . . . . Menus example 1 – Tray 1 transparencies . . Menus example 2 – MP Tray paper size . . . . . . . . . . . . .155 .156 .157 .158 .158 .162 .165 .
NOTES, CAUTIONS AND WARNINGS! NOTE A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, may result in a risk of personal injury. Specifications subject to change without notice. All trademarks acknowledged.
WARNING! Ensure all warning and instruction labels on the product are read, understood and followed in order to prevent any risk of injury. Ensure this and all other documentation is both read carefully and retained for future reference. This printer unit weighs 167.5 lbs (76kg). 3 people are required to lift the printer safely and prevent any risk of personnel injury. The product must be placed on a flat solid surface strong enough to support its weight to prevent any risk of injury.
WARNING! This product has an earthed plug as a safety feature and will only connect to an earthed socket. Do not attempt to defeat the earthing or there is a risk of fire or shock. If using an extension cable or power strip ensure that the total current rating (amperes) of all connected equipment is less than the maximum rating of the extension cable, power strip or wall outlet. Otherwise fire or shock may occur. Ensure the power cable is routed so as not to be damaged or cause a trip hazard.
WARNING! Use only the power cable supplied. Using a power cable not intended for this product may lead to fire or electric shock. To avoid risk of fire and electric shock, do not use the power cable supplied with this product for any other electrical equipment. If you do not connect the power cord or any other cables only as directed in the User's Guide, this may result in a fire. Ensure loose clothing and hair are kept clear of moving parts when printer is in operation to prevent possible risk of injury.
WARNING! If any liquid (for example water) is allowed to enter the printer, there is a risk of fire. Unplug the mains connector and contact your dealer. Do not place containers containing liquid on the printer as electric shock, fire and/or injuries may occur. If any foreign objects (for example clips) are allowed to enter the printer, there is a risk of electric shock, fire and/or injury. Unplug the mains connector before removing the object.
WARNING! Risk of explosion if battery is replaced by an incorrect type. Do not touch the battery. Printer battery should not require replacement during the life of the printer. After installing additional memory or a hard disk drive, the cover door must be closed and secured to prevent risk of fire. Take care with toner powder. If swallowed induce vomiting and seek medical attention. Never attempt to induce vomiting if person is unconscious. Take care with toner powder.
INTRODUCTION Congratulations on buying an Oki color printer. Your new printer is designed with advanced features to give you clear, vibrant color prints and crisp black and white pages at high speed on a range of print media for the office.
Additionally, the following features are available: > Hard disk drive enables spooled and verified printing NOTE This is an optional feature on the C920WT/ES9420WT model.
ABOUT THIS GUIDE NOTE Images used in this manual may include optional features that your printer does not have installed. This manual is your user’s guide (check the web site, www.okiprintingsolutions.com, for the most up-to-date version) for your printer and forms part of the overall user support listed below: > Installation Safety Booklet: as with all electrical equipment, there are a few basic precautions that should be taken to avoid injury or damage.
SOFTWARE SUPPLIED CD: > Drivers, Utilities software and User's Guides Contains drivers and Utilities software for use by a general user and system administrators. Contains documentation in electronic from to describe how to use the printer for day-to-day printing tasks.
ONLINE USAGE This guide is intended to be read on screen using an Adobe Acrobat Reader. Use the navigation and viewing tools provided in Acrobat. You can access specific information in two ways: > In the list of bookmarks down the left hand side of your screen, click on the topic of interest to jump to the required topic. (If the bookmarks are not available, use the “Contents” on page 4.) PRINTING PAGES The whole manual, individual pages, or sections may be printed. The procedure is: 1.
(c) 3. [Pages from] and [to], (3), for the range of pages you specify by entering their page numbers. Click on [OK].
PRINTER AND PAPER OVERVIEW OPENING AND CLOSING THE TOP COVER CAUTION! To gain access to the inside of the printer, ensure that the top cover is fully opened. To open the top cover, squeeze the top cover handle (1) to release the catch and raise the cover.
To close the top cover, push gently (1) until the cover stops midway and then push harder (2) to close the cover completely. Ensure that the cover is securely closed.
IDENTIFYING MAJOR COMPONENTS The major components of your printer are identified in the graphics below. 1. Paper holding arm 2. Top cover (face-down stacker) 3. MP Tray (multi-purpose tray) 4. Tray 1 side cover 5. Paper size label 6. Paper gauge 7. Tray 1 (paper tray) 8. Control panel 9.
10. Face-down stacker 11. Power (on/off) switch 12.
13. Interface unit 14. Network interface connector 15. Parallel interface connector 16. USB interface connector 17. Power connector 18.
19. Image drum cartridge and toner cartridge (White) 20. Image drum cartridge and toner cartridge (Magenta) 21. Image drum cartridge and toner cartridge (Yellow) 22. Image drum cartridge and toner cartridge (Cyan) 23. Toner cartridge 24. Image drum cartridge 25. Fuser unit (Specifically for C920WT/ES9420WT) 26.
27. Belt unit (Specifically for C920WT/ES9420WT) 28. Drum basket handle 29. Drum basket 30.
31.
PAPER RECOMMENDATIONS Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtained when using standard weight 75 – 90 g/m² paper designed for use in copiers and laser printers.
PAPER INPUT AND OUTPUT INFORMATION The following table relates paper parameters to input trays (Tray 1 to Tray 3 (numbering from the top) and MP Tray) and to output areas (Face-down stacker and Face-up stacker). TYPE SIZE WEIGHT INPUT/ OUTPUT Plain paper A3, A3 Nobi, A3 Wide, A4, A5, A6, B4, B5, Letter, Legal 13, Legal 13.
MP TRAY The multi-purpose tray is used for media sizes additional to those of the standard trays, heavier media weights and special media. The multi-purpose tray can handle the same sizes as the standard trays but in weights up to 300 g/m². For very heavy paper stock use the face-up paper stacker. This ensures that the paper path through the printer is almost straight. The multi-purpose tray can feed paper widths as small as 76.2 mm and lengths up to 457.2 mm.
TRAY AND STACKER EXAMPLES LOADING TRAYS 1 TO 3 Tray 1 is used in the following example. 1. Pull out the tray. 2. Press the paper rear stopper tab (1) and adjust the tab to the required paper size. 1 3. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush.
4. Load the paper (face down and top edge towards the right for letterhead paper), press the tab (2) on the paper guide and adjust the guides (3) for a snug fit to the paper. To avoid paper jams: • Do not leave space between the paper and the guides and rear stopper. • Do not overfill the paper tray. Capacity depends on the paper type. • Do not load damaged paper. • Do not load paper of different sizes or types at the same time.
5. Gently push the tray back into the printer. USING THE MP TRAY 1. Squeeze the handle (1) and open the multi-purpose tray.
2. Fold out the paper support section and swivel out the extension supports (2). 3 2 3. Adjust the paper guides (3) to the size of the paper being used. 4. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush. NOTE It is recommended to load one sheet of transparency film at a time into the multi-purpose tray, as transparency film easily can cause paper jams or faulty paper feeding. 5. Load the paper.
• Do not exceed the paper capacity of approximately 230 sheets or 100 transparencies. Maximum stacking depth is 1 in. USING THE STACKERS Face-down stacker When the face-up stacker (1) on the left side of the printer is closed (its normal position), paper is ejected to the face-down stacker on the top of the printer.
Face-up stacker The face-up exit path is used for heavy paper (cardstock etc.), and transparencies. 1. Open the stacker (1). 1 2. Flip out the paper support (2).
3. Swivel out the paper support extension (3).
CONTROL PANEL The control panel can be swivelled to 90° (maximum) upwards from its base position (1) as required for ease of use. 1 BUTTONS AND LIGHTS The parts of the control panel are identified and briefly explained below: 1. Shutdown/Restart button Hold down for more than 2 seconds for a soft shutdown. You can then press this button again for a restart or use the Power switch to turn off the printer completely.
2. Ready light On: indicates ready to print Flashing: indicates processing print data Off: indicates unable to receive data (offline) 3. Attention light Off: indicates normal operation Flashing: indicates error(s) present but printing can continue On: indicates error(s) present and printing cannot continue 4. Display panel Displays status and setup information for the printer and user help information in your chosen language 5.
DISPLAY PANEL MESSAGES There are four types of display panel message: > Status information > Menu (functions) information > Configuration information > Help information STATUS INFORMATION Status information is associated with three printer states: In the Information state, such as idling or printing, the printer is able to process print jobs. In the Warning state, the printer has encountered some minor problem but is still able to process print jobs.
CONFIGURATION INFORMATION Configuration information displays printer configuration information such as internal firmware versions. Menu options at each level can be scrolled through by moving the highlight with the Up-arrow/Down-arrow buttons and a highlighted option at that level can be selected by pressing the Enter button. When the lowest level menu has been selected, you can change the setting for that menu by selecting the required highlighted value from a list or by entering a numeric value.
The steps involved in using the menus are typically as follows: 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter User menu mode by pressing either the Enter button or the Up-arrow or Down-arrow button and press the latter two repeatedly until the desired menu is highlighted in the displayed list. 3. Press the Enter button to select this menu. 4. Press the Up-arrow or Down-arrow buttons repeatedly until the desired Item is highlighted. 5.
GETTING STARTED This section provides information to help you get started with using your printer.
> above your printer: 70cm 28in TURNING OFF/ON TURNING OFF No hard disk drive installed 1. If a hard disk drive is NOT installed, use the On/Off switch.
Hard disk drive installed 1. If your printer has a hard disk drive installed, hold down the Shutdown/Restart button (1) on the control panel for more than 2 seconds to start the shutdown process. 1 2. When the display panel shows that you can either turn off or restart the printer, use the On/Off switch to turn off the printer.
TURNING ON NOTE If the display panel shows that you can either turn off or restart the printer, press Shutdown/Restart to turn on the printer. 1. If the printer is turned off (no power), use the On/Off switch to turn on the printer. CHANGING THE DISPLAY LANGUAGE The default language used by your printer for display messages and for report printing is English. If required, this can be changed using the Panel Language Download Utility located on the installation CD under Optional Utilities.
CHECKING CURRENT SETTINGS Carry out the following steps to generate a Configuration report (Menu Map) to confirm that your printer is correctly configured. 1. Ensure that there is Letter paper in Tray 1 (to be used in this operation). 2. Ensure that the display panel indicates that the printer is ready to print. 3. Press the Up-arrow or Down-arrow buttons repeatedly until Print Information is highlighted. 4. Press the Enter button to select Print Information. 5.
INTERFACES AND CONNECTION Your printer is equipped with a selection of data interfaces: > Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE 1284 compliant) parallel cable. > USB – This port requires a cable conforming to USB version 2.0 or above. The printer may not work if a USB- compatible device is connected concurrently with other USB-compatible machines. When connecting multiple printers of the same type, they appear as *****, ***** (2), ***** (3), etc.
CONNECTING THE PARALLEL INTERFACE 1. Turn off the printer and the computer. 2. Connect a parallel cable between the printer and computer. 3. Turn on the printer and then the computer. CONNECTING THE USB INTERFACE Do not connect the USB cable at this time. You will be instructed when to connect the USB cable when you run the Drivers CD. If you are connecting your printer directly to a stand alone computer proceed to the section entitled “Printer Drivers”.
CONNECTING THE NETWORK INTERFACE CAUTION! Do not connect a USB cable into the network interface connector as this may lead to malfunction. 1. Turn off the printer and the computer. 2. Install the Ferrite core to the Ethernet cable as shown.
3. Connect an Ethernet cable between the printer and an Ethernet hub. 4. Turn on the printer and then the computer. If your printer is to be installed as a network printer, please refer to the relevant section in the Software Installation Guide and Configuration Guide for further details on how to configure the network connection before installing the printer drivers. NOTE Administrator’s authority is required when installing a network connection.
HOW TO ACCESS THE DRIVER SCREENS Most of the features described are accessed via the printer driver screens. How you access them depends on your computer and its operating system. The driver windows are dialogue boxes offering a wide range of choices about how you want to print your documents. Within Windows these dialog boxes are tabbed, within Mac the dialog boxes use pop-up menus.
PRINTING PREFERENCES IN WINDOWS APPLICATIONS When you choose to print your document from a Windows application program a print dialogue box appears. This dialogue usually specifies the name of the printer on which you will print your document. Next to the printer name is a Properties button. When you click Properties a new window opens which contains a short list of the printer settings available in the driver, which you can choose for this document. POSTSCRIPT DRIVER 1.
CHANGING THE DRIVER DEFAULTS Windows XP/2000 1. Click Start > Settings > Printers and Faxes to open the Printers and Faxes window. 2. In the Printers and Faxes window, right-click on the appropriate printer driver icon, and choose Printing Preferences from the context menu. Windows Vista 1. Click Start > Control Panel > Printers to open the Printers and Faxes window. 2.
SETTING THE DRIVER DEVICE OPTIONS This section explains how to ensure that your printer driver can utilize all of the hardware features installed in your printer. Accessories such as hard disk, additional paper trays, etc., will only be usable if the printer driver on your computer knows they are there. In some cases the hardware configuration of your printer is automatically detected when the driver is installed.
COLOR SETTING COLOR MODE You can select Color Print or Gray Scale (White) Print for the color mode. COLOR PRINT Select this when printing in color. Windows 1. On the print dialog box, click the Color tab. 2. Under Color Mode, select Color Print. This screen is normally not used. Color Print Details This screen is normally not used. Your printer performs color matching by using an ICC profile.
Mac OS X 1. On the print dialog box, select the Printer Features panel. 2. From the Feature Sets menu, select Color Option. 3. From Color Mode, select Color Print. This screen is normally not used. Color Print Details 1, 2 panel This screen is normally not used. Your printer performs color matching by using an ICC profile. However, you cannot specify input and output profiles by downloading a specific ICC profile, as your printer uses a special link profile which considers the use of white toner.
GRAY SCALE (WHITE) PRINT Select this when printing documents using only white toner without using CMY toner. NOTE To use this setting, you need to create data as gray scale data in an application. Save data with the gray scale or monochrome mode. The color data cannot be converted to Gray Scale (White) Print automatically. Windows 1. On the print dialog box, click the Color tab. 2. Under Color Mode, select Gray Scale (White) Print.
Mac OS X 1. On the print dialog box, select the Printer Features panel. 2. From the Feature Sets menu, select Color Option. 3. From Color Mode, select Gray Scale (White) Print.
PRINT MODE You can specify whether to use white toner for printing when Color Print is selected. WHITE ON Selecting this prints documents using white toner. The object whose color is explicitly set to white is printed with white toner. White On is used when the background color of print media is not white. WHITE OFF Selecting this prints documents without using white toner. The white toner is not used for the object whose color is explicitly set to white.
Mac OS X 1. On the print dialog box, select the Printer Features panel. 2. From the Feature Sets menu, select Color Option. 3. From Print Mode, select your preferred setting.
FINISHING OPTIONS Your printer offers a wide selection of document finishing options that help you to control the final form of your printed document.
COLLATING This feature allows multiple copies of a multipage document to be printed with the pages of each copy in sequence. Uncollated pages print like this 1 1 2 1 2 3 2 3 3 Collated pages print like this 1 2 1 3 2 1 3 2 3 Application collate—Some application programs have a collate feature in their print options. In this case the application performs the document collation and may send the job multiple times to the printer. Generally, this method is slower but can be more reliable.
WINDOWS 1. In the Job Options tab, choose how many copies you want to print from the scrolling list. 2. Click the Collate checkbox.
MAC OS X 1. Select Printer Features (1). 1 2 3 2. From the Feature Sets menu (2), select Job Option. 3. Select the Collate checkbox (3) to enable printer collate. NOTE The Collate option in the Copies & Pages dialogue is for application collate. See page 63.
SEPARATING QUEUED PRINT JOBS When you share a printer with other users it can be useful to print a special page between print jobs to help locate each user’s job in a paper stack at the printer. In Windows this page is called a “separator page”. On the Mac it is called a “cover page”. NOTE Do not confuse Cover Page with “Cover Print”. Cover Print is when the first page (cover) of a print job is fed from one paper tray, and the remaining pages of the print job are fed from a different tray.
MAC OS X COVER PAGE The cover page is accessed from your application’s print dialogue. 1 2 1. Select Cover Page (1). 2. Select the required options for the cover page (2).
COVER PRINT Cover print is when the first page (cover) of a print job is fed from one paper tray, and the remaining pages of the print job are fed from another paper tray. This feature is not available in the Windows PostScript Drivers. Do not confuse Cover Print with “Cover Page”. A Cover Page is an identification sheet inserted between the print jobs of a network printer. See “Separating queued print jobs” on page 66. MAC OS X 1. Select Paper Feed (1). 1 2 2.
CUSTOM PAGE SIZE This feature enables printing on non-standard sized print media. The multipurpose tray is used for feeding non-standard media sizes. Print media width can be from approximately 76mm to 328mm, and its length can be from 90mm to 453mm. Actual limits vary slightly depending on which printer driver you use and your computer’s operating system.
3. In the PostScript Custom Page Size Definition window, Choose your paper feed direction from the drop-down list. The available choices are: Short edge first Long edge first Short edge first flipped Long edge first flipped The page is portrait (tall) format and you will feed the top of the page into the printer. The page is landscape (wide) format and you will feed the top of the page into the printer. The page is portrait (tall) format and you will feed the bottom of the page into the printer.
MAC OS X 1. In your application program, choose File > Page Setup. 1 3 4 2 2. Select Manage Custom Sizes (1). 3. Click the + button (2) to define a new paper size and enter a name for the paper size. 4. Enter the Width and Height (3) of your paper. 5. Specify paper margins (4) as required. 6. Click OK to save the new paper size.
PRINTING MULTIPLE PAGES ON ONE SHEET (N-UP) This feature scales the page size of your document for printing and reproduces several pages per sheet. This is useful when you simply want to proof your page layout, or distribute your document in a more compact format. It saves paper, bulk, weight and cost. 1 2 3 4 1 2 3 4 WINDOWS In the driver’s Layout tab, choose the number of pages (N-up) you want to print on each sheet. 1-up is normal, 16-up is maximum.
MAC OS X 1. Select Layout (1). 1 2 3 4 2. From the Pages per Sheet menu (2), select the number of pages you want to fit onto a single sheet of paper. 3. If required, change the direction (3) the document pages are laid out on each sheet of paper. 4. If required, you can surround each page with a border (4).
SCALE TO PAGE Scale to Page allows you to print data formatted for one size page onto a different size page, without modifying the print data. This feature is not available with the Windows PS driver. MAC OS X 1. Select Paper Handling (1). 1 2 3 2. Check the Scale to fit paper size checkbox (2). 3. Choose the paper size you need from the drop-down list (3).
TRANSFER/TRANSPARENCY FILM PRINTING This feature enables printing on transfer or tranparency film. The multipurpose tray is used for feeding film media. WINDOWS 1. In the driver’s Paper/Quality tab, click Advanced, and select the required film size from the Paper Size drop-down list. 2. In the same window, select the Transparency from the Printer Features - Media Type drop-down list. 3. Click OK to close the Advanced Options window. 4. From the Source drop-down list select Multipurpose tray. 5.
MAC OS X 1. In the driver's window, select the Multi-Purpose Tray from the All Pages From drop-down list. 2. Move to the Printer Features window, select the Transparency from the Media Type drop-down list in the Feature Sets: Insert Option. 3. In the driver's Eject options window, select the Stacker(Face Up) from the Output Bin drop-down list.
HOW TO PRINT WITH APPLICATION SETTING To print image data without the white background, you need to configure the application setting. If printing image data without configuring the application setting, white is printed on the whole background of the image. The following pages explain how to configure the setting in the Adobe applications. ADOBE PHOTOSHOP This section describes how to print the image data without white background by Adobe Photoshop CS. 1. Load the image data. 2.
6. Click the arrow of Paths and perform the Save Path menu. Click OK to save Working Path as Path 1. 7. Click the arrow of Paths and perform the Clipping Path menu. Click OK to select Path 1 as Clipping Path. 8. Save the image data by Photoshop format (PSD). 9. Select the Print with Preview menu. 10. Select the No Color Management in Color Handling options then click Print to print the image data.
CONSUMABLES AND MAINTENANCE This section explains how to replace consumable and maintenance items when due. CHECKING CONSUMABLE/MAINTENANCE ITEM USAGE At any time, you can check how much of each consumable/ maintenance item is left by using the appropriate menus. For example, enter the menu system and follow the path: Configuration > Supplies Life > Cyan Toner The percentage of Cyan Toner remaining is displayed on the LCD panel and the printer then returns to the ready to print status.
TONER CARTRIDGE REPLACEMENT The toner used in this printer is a very fine dry powder. It is contained in four cartridges: one each for cyan, magenta, yellow and white. Have a sheet of paper handy so that you have somewhere to place the used cartridge while you install the new one. Put the removed toner cartridge into a bag and seal it to prevent the toner from scattering, and dispose of it responsibly. Follow any regulations, recommendations, etc., which may be in force concerning waste recycling.
1. Squeeze the top cover handle (1) and open the top cover. 1 WARNING! If the printer has been powered on, the fuser may be hot. This area is clearly labelled. Do not touch. NOTE Open the top cover fully while replacement. Otherwise the printer may be damaged.
2. Check the color of the toner cartridge to be replaced, and turn the blue lock lever (2) in the direction of the arrow until it stops. 2 3. Lift the toner cartridge carefully and remove it from the printer. WARNING! Do not throw toner cartridges into a fire as you may receive burns from a dust explosion.
Put the removed toner cartridge into a bag and seal it to prevent the toner from scattering. 4. Check the color of the new toner cartridge, and take out it from the package. NOTE Do not turn the blue lever as the toner may spill out. 5. Gently shake the new toner cartridge from end to end several times to loosen and distribute the toner evenly inside the cartridge. 6. Place the toner cartridge on a flat surface, and peel off the adhesive tape (3).
7. Holding the toner cartridge with the tape face down, match the hole (4) of the toner cartridge on the protrusion (5) of the image drum and carefully lower it on the image drum. 4 8. 5 Pressing gently down on the toner cartridge to ensure that it is firmly seated, lock it by turning the blue lock lever (6) to the direction of the arrow until it stops.
9. Open the LED head guards (7) and gently wipe each of the four heads (8) with an LED lens cleaner or soft cloth. Move the cleaner as shown, using a clean section of the cleaner with each pass. Be careful not to damage the guards. 8 10. Close the top cover.
IMAGE DRUM REPLACEMENT CAUTION! Static sensitive devices, handle with care. The printer contains four image drums: cyan, magenta, yellow and white. Replace the image drum when a message that replacement is required is displayed. Replace both the image drum and toner cartridge when a replacement message for the toner cartridge of same color is displayed at the same time.
NOTE Open the top cover fully while replacement. Otherwise the printer may be damaged. 2. Check the color of the image drum cartridge to be replaced, and lift it, complete with its toner cartridge, up and out of the printer. NOTE - Avoid the cartridge bumping to the LED head. - Do not turn the blue lock lever of the toner cartridge when removing the image drum cartrdige. WARNING! Do not throw toner cartridges or image drum cartridges into a fire as you may receive burns from a dust explosion.
3. Take out the new image drum cartridge from the package. CAUTION! The green image drum surface at the base of the cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes. If the drum unit needs to be out of the printer for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light. Never expose the drum to direct sunlight or very bright room lighting. 4.
5. Pinch the both ends of the protective sheet with the thumb and index finger while holding down the image drum cartridge with other fingers, and pull out the protective sheet to the direction of the arrow. 6. Remove the stoppers (2) (orange, eight pieces), toner cover (3) (orange), and silica gel. 3 2 7. Check the color of the new toner cartridge, and remove it from the package. NOTE Do not turn the blue lock lever as the toner may spill out.
8. Gently shake the new toner cartridge from end to end several times to loosen and distribute the toner evenly inside the cartridge. 9. Place the toner cartridge on a flat surface, and peel off the adhesive tape (4).
10. Holding the toner cartridge with the tape face down, match the hole (5) of the toner cartridge on the protrusion (6) of the image drum and carefully lower it on the image drum. 5 11. 6 Pressing gently down the toner cartridge to ensure that it is firmly seated, lock it by turning the blue lock lever (7) to the direction of the arrow until it stops.
12. Open the LED head guards (8) and gently wipe each of the four heads (9) with an LED lens cleaner or soft cloth. Move the cleaner as shown, using a clean section of the cleaner with each pass. Be careful not to damage the guards. 9 13. Close the top cover.
WHEN REPLACING THE IMAGE DRUM CARTRIDGE ONLY NOTE The new image drum cartridge is not filled with toner, and it gets filled with toner from the set toner cartridge. If the set toner cartridge is near end of its life, the message indicating the toner is getting low may be displayed soon after replacement. 1. Squeeze the top cover handle (1) and open the top cover. 1 WARNING! If the printer has been powered on, the fuser may be hot. This area is clearly labelled. Do not touch.
2. Check the color of the image drum cartridge to be replaced, and lift it, complete with its toner cartridge, up and out of the printer. NOTE - Avoid the cartridge bumping to the LED head. - Do not turn the blue lock lever of the toner cartridge when removing the image drum cartrdige. 3. Turn the blue lock lever (2) of the toner cartridge to the direction of the arrow until it stops to release the lock.
4. Lift up the toner cartridge carefully, and place it on the flat surface. WARNING! Do not throw image drum cartridges into a fire as you may receive burns from a dust explosion. Put the removed image drum cartridge into a bag and seal it to prevent the toner from scattering.
5. Take out the new image drum cartridge from the package. CAUTION! The green image drum surface at the base of the cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes. If the drum unit needs to be out of the printer for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light. Never expose the drum to direct sunlight or very bright room lighting. 6.
7. Pinch the both ends of the protective sheet with the thumb and index finger while holding down the image drum cartridge with other fingers, and pull out the protective sheet to the direction of the arrow. 8. Remove the stoppers (3) (orange, eight pieces), toner cover (4) (orange), and silica gel.
9. Match the hole (5) of the toner cartridge removed in step 4 on the protrusion (6) of the image drum and carefully lower it on the image drum. 5 10. 6 Pressing gently down the toner cartridge to ensure that it is firmly seated, lock it by turning the blue lock lever (7) to the direction of the arrow until it stops.
11. Open the LED head guards (8) and gently wipe each of the four heads (9) with an LED lens cleaner or soft cloth. Move the cleaner as shown, using a clean section of the cleaner with each pass. Be careful not to damage the guards. 9 12. Close the top cover.
TRANSFER BELT REPLACEMENT The belt unit is located under the four image drums. This unit requires replacement approximately every 50,000 pages. 1. Switch off the printer. Allow the fuser to cool for about 10 minutes before opening the cover. 2. Squeeze the top cover handle (1) and open the top cover. 1 WARNING! If the printer has been powered on, the fuser may be hot. This area is clearly labelled. Do not touch.
NOTE Open the top cover fully while replacement. Otherwise the printer may be damaged. 3. Take out four image drums, and put them on a flat surface. NOTE - Do not lift the drum basket (2). - Do not pull the blue lock lever of the toner cartridge when removing the image drum cartridge. 2 CAUTION! The green image drum surface at the base of each cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes.
4. Pull the blue lock lever (3) (two sites) of the belt unit to the direction of the arrow. NOTE Do not lift the drum basket (4).
5. Lift up the handle of the belt unit on the right, and then, hold the other handle on the left to take it out slowly with both hands. NOTE Avoid the belt unit bumping to the LED head. Put the removed belt unit into a bag and seal it. 6. Take out the new belt unit from the package. NOTE Do not touch the shiny black surface of the belt unit.
7. Hold the handle of the belt unit (blue) with both hands. Slowly put the unit into the printer's body, adjust the spindle (5) of the unit to the guide (6) of the printer's body (the front and the back).
8. Push down the lock lever (7) (two sites) to the direction of the arrow, and fix the belt.
9. Put back the four image drums to the original position. 10. Close the top cover.
FUSER COVER SHEET REPLACEMENT WARNING! Be careful not to touch the fuser unit which may be hot after printing. If the fuser unit is hot, wait until it cools before attempting to remove and replace a fuser cover sheet. The printed image may be stained when the toner sticks to the fuser unit and forms an icicle-like shape. Replace the fuser cover sheet (1) before the length of the sticked toner becomes more than 4 mm. 1 1. Squeeze the top cover handle (2) and open the top cover.
2. Pull the lock lever (3) in the direction of the arrow to release the fuser unit. Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat surface. 4 3 3. Remove the fuser cover sheet to which toner sticks from the fuser unit.
4. Remove the liner of the double-sided tape on the new fuser cover sheet, and attach the sheet to the fuser unit firmly. 5. Carefully replace the fuser unit into the printer and turn the lock lever (5) in the direction of the arrow to lock the fuser unit.
6. Close the top cover. FUSER REPLACEMENT The fuser is located inside the printer just behind the four image drums. This unit requires replacement approximately every 50,000 pages. WARNING! If the printer has recently been powered on, some fuser components will be very hot. Handle the fuser with extreme care, holding it only by its handle, which will only be mildly warm to the touch. A warning label clearly indicates the area.
1. Switch off the printer. 2. Squeeze the top cover handle (1) and open the top cover. 1 NOTE Open the top cover fully while replacement. Otherwise the printer may be damaged.
3. Pull the lock lever (2) in the direction of the arrow to release the fuser unit. 2 4. Holding the fuser by its handle (3), lift the fuser straight up and out of the printer. 3 NOTE Avoid the fuser unit bumping to the LED head.
Leave the fuser unit until it cools, and then put it into a bag and seal it. 5. Take out the new fuser unit from the package, and place it on a flat surface. 6. Pull the lock lever of the fuser unit (4) to the direction of the arrow. 4 7. Holding the fuser unit by its handle (5), lower it straight into the printer carefully.
8. Turn the lock lever (6) of the fuser unit to the direction of the arrow and lock the fuser unit. 6 9. Close the top cover.
WASTE TONER BOX REPLACEMENT 1. Lift the control panel (1) to a near horizontal position. 1 2. Holding the both sides of the front cover (2), pull it open.
3. While pushing the blue lock (3) of the waste toner box, pull it. 3 4. Remove the waste toner box (4) from the printer.
5. Take off the cap (5) on the right side of the removed waste toner box, and cover the collection hole on the rear side with it. 5 WARNING! Do not throw waste toner box into a fire as you may receive burns from a dust explosion. Put the removed waste toner box into a bag and seal it to prevent the toner from scattering. 6. Take out the new waste toner box from the package. 7. Insert the bottom of the box first, and set it into the printer. Check that it is firmly seated.
8. Close the front cover. CLEANING THE LED HEADS You are advised to clean the LED heads: > any time you replace a toner cartridge (a LED lens cleaner is enclosed with each replacement toner cartridge) > if printing is showing signs of faded images, white stripes or blurred letters You can use a LED lens cleaner or dry, soft cloth for cleaning the LED heads. 1. Open the top cover.
2. With an LED lens cleaner or soft cloth, gently wipe each of the four heads (1). Move the cleaner as shown, using a clean section of the cleaner with each pass. Be careful not to damage the guards (2). 1 3. Close the top cover.
CLEANING THE PAPER FEED ROLLERS OF THE MP TRAY Clean the paper feed rollers if paper jams frequently occur. 1. Squeeze the handle (1) and open the multi-purpose tray. 1 2. Unfold the paper support section (2) and slide the paper guides (3) slightly toward the center.
3. On the right side of the multi-purpose tray, move the lever (4) located on the connecting part between the printer and multi-purpose tray to the position shown. 4 4. Lift the multi-purpose tray slightly with the right hand, and push the lever inward and release it with the left hand.
5. On the left side of the multi-purpose tray, move the lever (5) located on the connecting part between the printer and multi-purpose tray to the position shown. 5 6. Lift the multi-purpose tray slightly with the left hand, and push the lever inward and release it with the right hand. 7. Move the released part to the printer side. The cover lifts and the paper feed rollers appear.
8. Insert a finger into the hole under the rollers, and open the cover to the direction of the arrow. 9. Wipe the 3 paper feed rollers with a soft cloth lightly moistened with water. 10. Close the cover.
11. Holding the connecting parts between the printer and multipurpose tray with both hands, lower the cover. 12. Lift the right side of the multi-purpose tray slightly, and fit the protrusion of the lever (6) as shown. 6 13. Move the lever to the position shown.
14. Lift the left side of the multi-purpose tray slightly, and fit the protrusion of the lever (7) as shown. 7 15. Move the lever to the position shown.
16. Slide the paper guides to their outermost positions, and fold the paper support section. 17. Close the multi-purpose tray.
CLEANING THE PAPER FEED ROLLERS OF TRAY 1 Clean the paper feed rollers if paper jams frequently occur. 1. Remove items like a wrist watch or bracelet and follow the correct steps to turn the printer off depending on whether a hard disk drive is installed. 2. Open Tray 1 side cover and pull out the paper guide plate (1).
3. Remove Tray 1 completely from the printer. 4. Gaining access through the gap left by Tray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with water. 2 5. Replace Tray 1.
6. Return the paper guide plate to its original position and close Tray 1 side cover. 7. Turn on the printer.
CLEANING THE PRINTER CASING 1. Follow the correct steps to turn the printer off depending on whether a hard disk drive is installed. 2. Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent. 3. Use a soft dry cloth to dry the printer surface.
4. Turn on the printer.
OPTIONAL ACCESSORIES This section describes optional accessory equipment for your printer.
INSTALLING ACCESSORIES Each accessory comes complete with its own documentation which gives full instructions on installation. You are advised to follow these instructions carefully. After installation, print out a Menu Map (Configuration document) to check that the installation has been successful.
TROUBLESHOOTING GENERAL If the printer display panel does not display anything or is still in stand-by mode 10 minutes after switching on, follow the printer shutdown sequence to switch it off. Check all cable connections before restarting the printer. If the problem persists, contact your dealer. PAPER JAMS This section provides information to help you deal with problems that may arise when using the printer.
1. Squeeze the catch (1) on Tray 1 side cover and open the cover. 2. Holding it by the tab (2), turn the paper guide outward. 2 3. Carefully remove the jammed paper.
4. Put the paper guide back into position and close Tray 1 side cover. OPEN COVER, PAPER JAM, SIDE COVER 1. If the MP Tray is open, close it so that the side cover (1) is visible.
2. Pull the release lever (2) and pull open the side cover. 2 3. Carefully remove the jammed paper.
4. Close the side cover. OPEN COVER, PAPER JAM, TOP COVER 1. Squeeze the top cover handle (1) and open the top cover. 1 WARNING! Be careful not to touch the fuser unit which is hot after printing.
2. Squeeze the basket handle (2) and raise the drum basket. 2 3. Carefully remove any paper on the belt. 4. If paper is jammed in the fuser unit, push the lock lever (3) in the direction shown to release the unit. WARNING! Be careful not to touch the fuser unit which may be hot after printing. If the fuser unit is hot, wait until it cools before attempting to remove any jammed paper.
Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat surface. 4 3 5. Pull up the jam release levers (5) and remove the jammed paper.
6. Carefully replace the fuser unit into the printer and turn the lock lever (6) in the direction shown to lock the fuser unit. 6 7. If paper is jammed near the paper exit, open the face-up stacker (7).
8. Open the side cover (paper exit) (8) and remove the jammed paper. 8 9. Close the side cover (paper exit) and then the face-up stacker.
10. Return the image drum basket (9) into position and check it is locked. 9 11. Close the top cover and ensure it is latched.
AVOIDING PAPER JAMS The following table summarizes possible causes of paper jams and suggests ways of avoiding them. POSSIBLE CAUSE SUGGESTED REMEDY The printer is not level. Place the printer on a steady, level surface. Your print media is too light or too heavy. Use appropriate media. Your print media is damp or charged with static electricity. Use media that has been stored in appropriate temperature and humidity conditions. Your print media is creased or curled. Use appropriate media.
DEALING WITH UNSATISFACTORY PRINTING SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE Vertical white lines can be seen on the printed page. The LED head is dirty. Wipe the LED head with a LED lens cleaner or with a soft cloth. The toner is low. Replace the toner cartridge. Foreign materials may be present in the image drum. Replace the image drum cartridge. Light-shielding film of the image drum cartridge is dirty. Wipe the film with a LED lens cleaner or with a soft cloth. The LED head is dirty.
SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE Vertical lines appear. The image drum cartridge is damaged. Replace the image drum cartridge. The toner is low. Replace the toner cartridge. The toner is sticking to the fuser unit. Replace the fuser cover sheet. When the interval is about 94mm (4in), the image drum (the green tube) is damaged or dirty. Wipe it lightly with a soft cloth. Replace the image drum cartridge when it is damaged. When the interval is about 42mm (1.
SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE Toner comes off when it is rubbed. The thickness and type of the paper are incorrectly set. Set the correct value of [Media Type] and [Media Weight] in the menu setup or set one value thicker for [Media Weight]. Recycled paper is used. Set one value thicker for [Media Weight] in the menu setup. Glossiness is not uniform. The thickness and type of the paper are incorrectly set.
SPECIFICATIONS ITEM SPECIFICATION Dimensions 599x625x471 mm (WxDxH) Weight Without options, approx. 76 kg Print speeds 31 ppm color (75 – 105 g/m2 paper) 10 ppm color (Transparency film) Resolution 1200 x 600 dpi Emulations Adobe PostScript 3™ First Print Time 10.
ITEM SPECIFICATION Operating environment Operating: 10 – 32°C/20 – 80%RH Off: 32 – 110°F/10 – 90%RH Noise level Operating: 54dBA maximum Standby: 42dBA maximum Power save: 28dBA maximum after 30 mins background level Specifications> 149
APPENDIX A – DISPLAY PANEL MESSAGES The display panel messages are intended to be self-explanatory. Representative messages are given as examples below. MESSAGE COMMENT Ready to Print Your printer is online and ready to print. Printing tttttt Your printer is printing and paper is currently being fed from tttttt, where tttttt identifies a tray. tttttt Near End The paper supply in the tray identified by tttttt will run out soon. cccccc Toner Low The remaining toner of color cccccc is running low.
MESSAGE COMMENT Check Image Drum cccccc Please see HELP for details Check that the image drum of color cccccc is correctly installed. You can access help details by pressing the HELP button.
APPENDIX B – MENU SYSTEM The top-level Functions menus are: > Configuration > Print Information > Menus > Admin Setup > Calibration The other special top-level menu is: > Boot Menu The following tables summarise the Configuration, Print Information and Menus menu trees and provide some usage examples. The menu trees are given to the lowest menu item level.
CONFIGURATION PRINT PAGE COUNT ITEM VALUE DESCRIPTION Traym nnnnnn Displays total printed pages from Traym, where m is in range 1 to 3. MP Tray nnnnnn Displays total printed pages from MP tray. ITEM VALUE DESCRIPTION xxxx Drum Remaining nnn% Displays the remaining life span of the xxxx drum as a percentage where xxxx can be Cyan, Magenta, Yellow, White. Belt Remaining nnn% Displays the remaining life span of the belt unit as a percentage.
NETWORK ITEM VALUE DESCRIPTION Printer Name xxxxxxxxxxxxxxx xxxxxxxxxxxxxxx Displays printer name (DNS or PnP) in wired network. Short Printer Name xxxxxxxxxxxxxxx Displays printer name (NetBEUI) in wired network. IP Address xxx.xxx.xxx.xxx Displays IP address. Subnet Mask xxx.xxx.xxx.xxx Displays subnet mask. Gateway Address xxx.xxx.xxx.xxx Displays gateway address. MAC Address xx.xx.xx.xx.xx.xx Displays the network MAC address. Network FW Version xx.
SYSTEM ITEM VALUE DESCRIPTION Serial Number xxxxxxxxxxxxxxx Displays serial no. of the printer. Asset Number xxxxxxx Displays Asset Number. Asset Number is 8 alphanumeric characters that can be assigned by a user. Same as Asset Number of Menu Map. CU Version xx.xx Displays version no. of CU (Control Unit) firmware. Same as CU version of Menu Map. PU Version xx.xx.xx Displays version no. of PU (Print Unit) firmware. Same as PU version of Menu Map.
PRINT INFORMATION ITEM ITEM DESCRIPTION Configuration Execute Prints printer configuration details. Network Execute Prints summary information about the wired network. Demo Page DEMO1 File List Execute Prints a list of jobs stored on the Hard Disk (if installed). PS Font List Execute Prints PostScript font list Error Log Execute Prints the error log. Color Profile List Execute Prints a color profile list. Execute Prints a demo page.
PRINT INFORMATION EXAMPLE – DEMONSTRATION PAGE To print a printer demo page to demonstrate how your printer prints: 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Print Information menu is highlighted. 3. Press the Enter button to select this menu. 4. Press the Up-arrow or Down-arrow buttons repeatedly until Demo page is highlighted. 5.
MENUS TRAY CONFIGURATION ITEM VALUE DESCRIPTION Paper Feed Tray1 Tray2 Tray3 MP Tray Specifies a feed tray. Indicated only when Tray2–3 implemented. Auto Tray Switch On Off Sets the automatic tray switch function. Tray Sequence Down Up Paper Feed Specifies selection order priority for automatic tray selection/automatic tray switch. Unit of Measure inch (L) millimeter (A) Specifies units for custom paper size.
ITEM VALUE Traym Config, where m is in range 1 to 3 Paper Size Cassette Size Custom Sets paper in Traym. (similar arrangement for all trays) X Dimension 3.9 – 8.3 (A) – 8.5 (L) – 12.9 inch 100 – 210 (A) – 216 (L) – 328 mm Sets Custom paper width for Traym. Sets for the direction perpendicular to the direction of paper movement. Y Dimension 5.8 – 11 (L) – 11.7 (A) – 18 inch 148 – 279 (L) – 297 (A) – 457 mm Sets Custom paper length for Traym. Sets for the same direction as paper movement.
ITEM VALUE DESCRIPTION MP Tray Config Paper Size A3 Nobi A3 Wide A3 A4 Short Edge A4 Long Edge (A) A5 A6 B4 B5 Short Edge B5 Long Edge Legal 14 Legal 13.5 Tabloid Extra Tabloid Letter Short Edge Letter Long Edge (L) Executive Custom Com-9 Envelope Com-10 Envelope Monarch Envelope DL Envelope C5 C4 Index Card Sets paper size for MP Tray. X Dimension 3 – 8.3 (A) – 8.5 (L) – 12.9 inch 76 – 210 (A) – 216 (L) – 328 mm Sets Custom paper width for the MP Tray.
ITEM VALUE DESCRIPTION MP Tray Config Media Type Plain Letterhead Transparency Labels Bond Recycled Card stock Rough Glossy Envelope USERTYPE1 USERTYPE2 Sets the media type for MP Tray. Media Weight Auto Light Medium Light Medium Medium Heavy Heavy Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 Ultra Heavy 4 Sets the media weight for MP Tray. Tray Usage Normal Tray Tray selection/switching uses this tray as the normal tray.
SYSTEM ADJUST ITEM VALUE DESCRIPTION Power Save Time 1 minute 3 minutes 5 minutes 15 minutes 30 minutes 60 minutes 240 minutes Sets the period after which power save mode starts. Clearable Warning ONLINE Job When Online is selected, you must manually clear the warning by pressing the Online button. Change to Job if you wish the message to automatically clear when a new print job is received.
ITEM VALUE DESCRIPTION Low Toner Continue Stop Sets the printing operation when insufficient toner is detected. Continue: the printer can continue printing while remaining online. Stop: the printer stops printing and goes offline. Jam Recovery On Off On: continues printing the job, including any jammed pages, once the jam has been cleared. Off: Cancels a job including the page currently jammed. Error Report On Off On: prints an error report during the occurrence of an internal error.
ITEM VALUE DESCRIPTION Paper Color Setting 0 +1 +2 -2 -1 Used for fine color adjustment for a significantly white horizontal dotted line, a significantly faded image or other such a problem that occurs in results printed on plain paper. Decrement setting when a white horizontal dotted line or a snowy image occurs in highcoverage print portions. Increment setting when a faded image occurs.
ITEM VALUE DESCRIPTION BG Setting 0 +1 +2 +3 -3 -2 -1 Corrects print result variations caused by differences in temperature and humidity environment, or print density or frequency. This setting must be changed when a dark background occurs in printed result. Drum Cleaning On Off Set to produce idling of a drum before printing in order to reduce horizontal white lines. This shortens image drum life. Hex Dump Execute Prints out the data received from the host PC in hexadecimal code.
9. Press the Enter button to select this Item. 10. Press the Up-arrow or Down-arrow buttons repeatedly to move through the range of media types until Transparency is highlighted. 11. Press the Enter button to select this value. 12. Check that an asterisk (*) appears beside Transparency. 13. Press the Online button to exit menu mode and return to the ready to print status. MENUS EXAMPLE 2 – MP TRAY PAPER SIZE To set paper size in the MP Tray: 1.
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