C9800 USER’S GUIDE C9800hdn/C9800hdtn/C9800 GA C9000
PREFACE Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. OKI assumes no responsibility for the results of errors beyond its control. OKI also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by OKI.
C9800 User’s Guide> 3
NOTES, CAUTIONS AND WARNINGS! NOTE A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, may result in a risk of personal injury.
SAFETY WARNINGS This product has been carefully designed to give years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions that should be taken to avoid injury or damage, therefore please be careful to read and understand the safety warnings on the following pages before operating the product. WARNING! Ensure all warning and instruction labels on this product are read, understood and followed in order to prevent any risk of injury.
WARNING! Keep this product away from direct heat sources such as radiators and out of direct sunlight to prevent any risk of overheating. The power supply required for this product is 220 - 240 VAC, 50/60 Hz. Refer to your product's rating label for full power rating details. Ensure that you have a suitable power supply before connecting the product. If in doubt contact your dealer or check with your local power provider.
WARNING! If using an extension cable or power strip ensure that the total current rating (amperes) of all connected equipment is less than the maximum rating of the extension cable, power strip or wall outlet. Otherwise fire or shock may occur. If this product is already supplied with a fitted power strip then NO additional power strip or extension cable should be used to connect to the mains wall outlet. Ensure the power cable is routed so as not to be damaged or cause a trip hazard.
WARNING! Always hold the power plug to connect/ disconnect the power cable to/from the mains socket. Unplugging by pulling on the cable can cause fraying and may lead to fire or electric shock. Use only the power cable and power strip supplied. Using a power cable or power strip not intended for this product may lead to fire or electric shock. To avoid risk of fire and electric shock, do not use the power cable or power strip supplied with this product for any other electrical equipment.
WARNING! If this product's casing gets extremely hot or smoke, unusual smells or abnormal noises are emitted from this product, there is a risk of fire. Unplug the mains connector and contact your dealer. If this product has been knocked over or damaged, there is a risk of electric shock, fire and/or injury. Unplug the mains connector and contact your dealer. If any liquid (for example water) is allowed to enter this product, there is a risk of fire. Unplug the mains connector and contact your dealer.
WARNING! Do not use an extremely flammable spray near this product as the product contains high temperature parts that may cause a fire. Switch this product off before cleaning to prevent any risk of injury. Clean using a damp cloth. Do not use liquid or aerosol cleaners. Do not carry out any operations on this product that are not specified in the User's Guide. This may result in electric shock, fire and/or injury. Do not touch the battery if one is fitted to the product.
WARNING! If items such as scanners or finishers are fitted, please exercise care when moving these items so as to avoid risk of entrapment or personnel injury. If this product is installed on a cabinet or high capacity feeder, ensure wheel locks are applied once it is placed in final position for use, to prevent risk of movement or injury. Take care with toner powder. If swallowed, induce vomiting and seek medical attention. Never attempt to induce vomiting if person is unconscious.
WARNING! Do not throw toner cartridges or image drum cartridges into a fire as you may receive burns from a dust explosion. This product is designed to operate within the following environmental operating conditions: Temp: 10 to 32°C Humidity: 20 to 80% RH The acoustic noise level of this product is 70 dB(A) or less according to EN ISO 7779. Imported into the EU by: OKI Europe Ltd (trading as OKI Printing Solutions) Central House, Balfour Road, Hounslow, Middlesex, TW3 1HY United Kingdom.
CONTENTS Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Notes, cautions and warnings! . . . . . . . . . . . . . . . . 4 Safety warnings . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . About this guide. . . . . . . . . . . . . . . . . . . . . . . Online usage . . . . . . . . . . . . . . . . . . . . . . . Printing pages . . . . . . . . . . . .
Interfaces and connection . . . . . . . . Connecting the parallel interface . Connecting the USB interface . . . Connecting the network interface Using the Drivers CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 50 51 51 52 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Using the printer . . . . . . . . . . . . . . . . . . . . . . . . 53 Consumables and maintenance . . . . . . . . . . . .
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Appendix A – LCD Messages . . . . . . . . . . . . . . . . 107 Appendix B – Menu system . . . . . . . . . . . . . . . Configuration . . . . . . . . . . . . . . . . . . . . . . . . . Print Page Count . . . . . . . . . . . . . . . . . . . . Finisher Count . . . . . . . . . . . . . . . . . . . . . . Supplies Life . . . . . . . . . . . . . . . . . . . . . . . Network . . . . . . . . . . . . . . . . . . . . . . . . . . Paper Size in Tray . .
INTRODUCTION Congratulations on buying a colour printer from OKI Printing Solutions. Your new printer is designed with advanced features to give you clear, vibrant colour prints and crisp black and white pages at high speed on a range of print media for the office.
FEATURES The following features are standard on all models: > Up to 36 pages per minute in full colour for fast printing of high impact colour presentations and other documents > Up to 40 pages per minute in black and white for fast and efficient printing of all general purpose documents not requiring colour > ProQ4800 Multilevel technology produces subtler tones and smoother gradations of colour to lend photographic quality to your documents > 1200 x 1200 dpi (dots per inch) print resolution for high quali
Additionally, the following optional features are available: > Additional paper trays for loading a further 530 sheets at a time to reduce operator intervention, or different paper stocks for letterhead stationery, alternative paper sizes or other print media: > 2nd/3rd Tray (530 sheets each) > High Capacity Feeder (HCF) (1590 sheets) NOTE 1. Tray configurations are: Tray 1 only, Tray 1 + 2nd Tray, Tray 1 + 2nd Tray + 3rd Tray, Tray 1 + HCF, Tray1 + 2nd Tray + HCF 2.
ABOUT THIS GUIDE NOTE Images used in this manual may include optional features that your printer does not have installed. Also, they may omit features not essential to the description of a particular function. This manual is your user’s guide (check the web site, www.okiprintingsolutions.
> Installation Guides: accompany consumable items and optional accessories to describe how to install them These are paper documents that are packaged with the consumables and optional accessories. > Online Help: online information accessible from the printer driver and utility software ONLINE USAGE This guide is intended to be read on screen using an Adobe Acrobat Reader. Use the navigation and viewing tools provided in Acrobat.
PRINTING PAGES The whole manual, individual pages, or sections may be printed. The procedure is: 1. From the toolbar, select [File], then [Print] (or press the Ctrl + P keys). 2. Choose which pages you wish to print: (a) [All pages], (1), for the entire manual. (b) [Current page], (2), for the page at which you are looking. 1 2 3 (c) 3. [Pages from] and [to], (3), for the range of pages you specify by entering their page numbers. Click on [OK].
PRINTER AND PAPER OVERVIEW OPENING AND CLOSING THE TOP COVER CAUTION! To gain access to the inside of the printer, ensure that the top cover is fully opened. To open the top cover, squeeze the top cover handle (1) to release the catch and raise the cover.
To close the top cover, push gently (1) until the cover stops midway and then push harder (2) to close the cover completely. Ensure that the cover is securely closed.
IDENTIFYING MAJOR COMPONENTS The major components of your printer are identified in the representations below. 1. Paper holding arm 2. Top cover (face-down stacker) 3. MP Tray (multi-purpose tray) 4. Tray 1 side cover 5. Paper size label 6. Paper volume indicator 7. Tray 1 (paper tray) 8. Control panel 9.
10. Face-down stacker 11. Power (on/off) switch 12. Face-up stacker 13.
14. Interface unit 15. Network interface connector 16. Parallel interface connector 17. USB interface connector 18. Power connector 19.
20. Image drum cartridge and toner cartridge (Cyan) 21. Image drum cartridge and toner cartridge (Magenta) 22. Image drum cartridge and toner cartridge (Yellow) 23. Image drum cartridge and toner cartridge (Black) 24. Toner cartridge 25. Image drum cartridge 26. Fuser unit 27.
. Belt unit 29. Drum basket handle 30.
31. High capacity Feeder (HCF) 3 trays (standard on C9800hdtn) 31 SOFTWARE SUPPLIED CDs: > CD1 – Drivers and Utilities Contains driver and application software for use by a general user. > CD2 – Network, EFI and Administrator Utilities Contains software for use by system administrators. > CD3 – User’s Guides Contains documentation in electronic form (for example, the User’s Guide and Printing Guide) to describe how to use the printer for day-to-day printing tasks.
PAPER RECOMMENDATIONS Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtained when using standard weight 75 – 90g/m² paper designed for use in copiers and laser printers.
PAPER INPUT AND OUTPUT INFORMATION The following table relates paper parameters to input trays (Tray 1 to Tray 5 (numbering from the top) and MP Tray) and to output areas (Face-down stacker and Face-up stacker). TYPE SIZE WEIGHT Plain paper A3, A3 Nobi, A3 Wide, A4, A5, A6, B4, B5, Letter, Legal 13, Legal 13.5, Legal 14, Executive, Tabloid, Tabloid Extra 64 – 216g/m² Custom W: 100 – 328mm 64 – 216g/m² 64 – 268g/m² MP Tray Face-up Stacker 128g/m² recommended L: 457.
TYPE SIZE WEIGHT Transparencies A4, Letter 0.1 – 0.11mm Glossy paper INPUT/ OUTPUT Tray 1 or MP Tray Face-up Stacker TRAYS AND STACKERS TRAYS 1 TO 5 Tray 1 is the standard paper input tray and can hold up to 530 sheets of paper. Additional trays, to give a total of five, can be added as an option to give a total tray capacity of 2650 sheets of paper.
Paper or transparencies should be loaded print side up and top edge into the printer. Do not use the duplex (two-sided printing) function for transparencies. FACE-DOWN STACKER The face-down stacker on the top of the printer can hold up to 500 sheets of 80g/m² standard paper, and can handle paper stocks from 64 – 216g/m². Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down).
TRAY AND STACKER EXAMPLES LOADING TRAYS 1 TO 5 Tray 1 is used in the following example. 1. Pull out the tray. 2. Press the paper rear stopper tab (1) and adjust the tab to the required paper size. 1 3. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush.
4. Load the paper (face down and top edge towards the right for headed paper), press the tab (2) on the paper guide and adjust the guides (3) for a snug fit to the paper. To avoid paper jams: > Do not leave space between the paper and the guides and rear stopper. > Do not overfill the paper tray. Capacity depends on the paper type. > Do not load damaged paper. > Do not load paper of different sizes or types at the same time.
5. Gently push the tray back into the printer. USING THE MP TRAY 1. Squeeze the handle (1) and open the multi-purpose tray.
2. Fold out the paper support section and swivel out the extension supports (2). 3 2 3. Adjust the paper guides (3) to the size of the paper being used. 4. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush.
5. Load the paper. > For single-sided printing on headed paper, load the paper into the multi-purpose tray with pre-printed side up and top edge into the printer. > For two-sided (duplex) printing on headed paper, load the paper with pre-printed side down and top edge away from the printer. > Envelopes should be loaded face-up with long edge into the printer. Do not select duplex printing on envelopes. > Do not leave space between the paper and the guides.
USING THE STACKERS Face-down stacker When the face-up stacker (1) on the left side of the printer is closed (its normal position), paper is ejected to the face-down stacker on the top of the printer. 1 Face-up stacker The face-up exit path is used for heavy paper (cardstock etc.), envelopes, transparencies, and labels. 1. Open the stacker (1).
2. Flip out the paper support (2). 2 3. Swivel out the paper support extension (3).
CONTROL PANEL The control panel can be swivelled to 90° (maximum) upwards from its base position (1) as required for ease of use. 1 CONTROLS AND INDICATORS The parts of the control panel are identified and briefly explained below: 2 4 5 7 8 10 1 3 11 1. 6 9 Shutdown/Restart button Press and hold down for a soft shutdown. You can then press this button again for a restart or use the Power switch to turn off the printer completely.
2. Ready indicator On: indicates ready to print Flashing: indicates processing print data Off: indicates unable to receive data (offline) 3. Attention indicator Off: indicates normal operation Flashing: indicates error(s) present but printing can continue On: indicates error(s) present and printing cannot continue 4. LCD panel Displays status and setup information for the printer and user help information in your chosen language 5.
LCD PANEL MODES The LCD panel can display the following: > Status information > Menu (functions) information > Configuration information > Help information STATUS INFORMATION Status information is associated with three printer states: In the Information state, such as idling or printing, the printer is able to process print jobs. In the Warning state, the printer has encountered some minor problem but is still able to process print jobs.
(including Restart). Available to specialist staff to allow printer configurations and special functions to be set. CONFIGURATION INFORMATION Configuration information displays printer configuration information such as internal firmware versions. Menu options at each level can be scrolled through by moving the highlight with the Up-arrow/Down-arrow buttons and a highlighted option at that level can be selected by pressing the Enter button.
USING THE MENUS NOTE Menu details are given in “Appendix B – Menu system” on page 109 for reference. The Enter, Up-arrow, Down-arrow and Back buttons are used to move through the printer menus. You can adjust settings (e.g. set the paper size for Tray 1) or view information (e.g. how much is left of a selected consumable). Many of these menu settings can be, and often are, overridden by settings in the Windows printer drivers.
GETTING STARTED This section provides information to help you get started with using your printer.
> above your printer: 70cm 28in TURNING OFF/ON TURNING OFF 1. Press and hold down the Shutdown/Restart button (1) on the control panel to start the shutdown process.
2. When the LCD display shows that you can either turn off or restart the printer, set the printer Power switch to Off. Please wait as this may take a short time. TURNING ON NOTE If you have used the Shutdown/Restart button to reduce the printer to a state where the LCD panel indicates it can be turned off or restarted, you can turn it on again by pressing the Shutdown/Restart button. 1. To start the printer after it has been turned off by using the Power switch, set the Power switch to On.
CHECKING CURRENT SETTINGS Carry out the following steps to generate a Configuration report (Menu Map) to confirm that your printer is correctly configured. 1. Ensure that there is A4 paper in Tray 1 (to be used in this operation). 2. Ensure that the LCD panel indicates that the printer is ready to print. 3. Press the Up-arrow or Down-arrow buttons repeatedly until Print Pages is highlighted. 4. Press the Enter button to select Print Pages. 5.
When connecting multiple printers of the same type, they appear as *****, ***** (2), ***** (3), etc. These numbers depend on the order of connecting or turning on each printer. > Ethernet – For network cable connection. NOTE Interface cables are not supplied with your printer. CONNECTING THE PARALLEL INTERFACE 1. Turn off the printer and the computer. 2. Connect a parallel cable between the printer and computer. 3. Turn on the printer and then the computer.
CONNECTING THE USB INTERFACE Do not connect the USB cable at this time. You will be instructed when to connect the USB cable when you run the Drivers CD, CD1. If you are connecting your printer directly to a stand alone computer proceed to the section entitled “Using the Drivers CD” on page 52. CONNECTING THE NETWORK INTERFACE CAUTION! Do not connect a USB cable into the network interface connector as this may lead to malfunction. 1. Turn off the printer and the computer. 2.
3. Turn on the printer and then the computer. If your printer is to be installed as a network printer, please refer to the relevant section in the Configuration Guide for further details on how to configure the network connection before installing the printer drivers. NOTE Administrator’s authority is required when installing a network connection. USING THE DRIVERS CD Insert the Drivers CD into your computer and follow the onscreen instructions.
OPERATION USING THE PRINTER For full details of how to use the printer and any optional accessories to print jobs efficiently and effectively, please refer to the Printing Guide.
CONSUMABLES AND MAINTENANCE This section explains how to replace consumable and maintenance items when due. As a guide, the life expectancy of these items is: > Toner — 15,000 A4 pages at 5% coverage. The printer is shipped with sufficient toner for 7,500 pages in the print cartridges of which 1 – 2,000 pages of toner are used to charge the image drum.
CONSUMABLE ITEM ORDER INFORMATION ITEM LIFE ORDER NUMBER Toner, Black 15,000 A4 pages @ 5% 42918916 Toner, Cyan 15,000 A4 pages @ 5% 42918915 Toner, Magenta 15,000 A4 pages @ 5% 42918914 Toner, Yellow 15,000 A4 pages @ 5% 42918913 Toner, rainbow pack (1 ea.
REPLACING CONSUMABLES/MAINTENANCE ITEMS Each consumable item comes complete with its own installation details which give full instructions on replacement. You are advised to follow these instructions carefully. CAUTION! For the protection of your printer, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine OKI Printing Solutions toner cartridges. These can be identified by the OKI Printing Solutions trademark.
2. With an LED lens cleaner or soft cloth, gently wipe each of the four heads (1). Move the cleaner as shown, using a clean section of the cleaner with each pass. Be careful not to damage the guards (2). 3. Close the top cover.
CLEANING THE PAPER FEED ROLLERS Clean the paper feed rollers if paper jams frequently occur. 1. Remove items like a wrist watch or bracelet then use the Shutdown/Restart button followed by the On/Off switch to turn the printer off.
2. Open Tray 1 side cover. 3. Remove Tray 1 completely from the printer.
4. Gaining access through the gap left by Tray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with water. 2 5. Replace Tray 1.
6. Close Tray 1 side cover. 7. Turn on the printer.
CLEANING THE PRINTER CASING 1. Turn the printer off by using the Shutdown/Restart button followed by the On/Off switch. 2. Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent. 3. Use a soft dry cloth to dry the printer surface.
4. Turn on the printer. EMPTYING THE OPTIONAL PUNCH CHIP BOX When the LCD panel indicates that the punch chip box is full, empty the box as follows: 1. Operate the Finisher lever and move the Finisher away from the printer.
2. Pull out the punch chip box, being careful to keep it level so as not to spill any chips. 3. Discard the chips in an appropriate place. 4. Refit the punch chip box carefully into the Finisher.
5. Check that the punch chip box has been refitted correctly then move the Finisher back into position, being careful not to trap your fingers.
OPTIONAL ACCESSORIES This section describes optional accessory equipment for your printer. The following accessories are available: > memory expansion DIMM > second, third paper tray (to increase paper input capacity) > high capacity feeder (equivalent to three paper trays) (C9800hdn only) NOTE 1. Tray configurations are: Tray 1 only, Tray 1 + 2nd Tray, Tray 1 + 2nd Tray + 3rd Tray, Tray 1 + HCF, Tray1 + 2nd Tray + HCF 2.
ACCESSORY ORDER INFORMATION ITEM ORDER NUMBER Memory Expansion DIMM 128 MB 01163401 256 MB 01163402 512 MB 01163403 Second, third paper tray 42831303 High capacity feeder (HCF) 42831503 Finisher: 4-tray 01166701 5-tray 01166801 Finisher Punch Unit: 4 hole 42872903 2 hole 42872901 4 hole (Sweden) 42872904 Cabinet (same height as HCF) TBD MFP Upgrade Kit 01149501 C9800 User’s Guide> 67
INSTALLING ACCESSORIES Each accessory (apart from the Finisher and MFP Upgrade Kit) comes complete with its own documentation which gives full instructions on installation. You are advised to follow these instructions carefully. After installation, print out a Menu Map (Configuration document) to check that the installation has been successful. NOTE The Finisher, MFP Upgrade Kit and Punch unit must be installed by an authorised engineer.
TROUBLESHOOTING GENERAL If the printer display panel does not display anything or is still in standby mode 10 minutes after switching on, follow the printer shutdown sequence to switch it off. Check all cable connections before restarting the printer. If the problem persists, contact your dealer. PAPER JAMS This section provides information to help you deal with problems that may arise when using the printer.
1. Squeeze the catch (1) on Tray 1 side cover and open the cover. 1 2. Carefully remove the jammed paper. 3. Close Tray 1 side cover.
OPEN COVER, PAPER JAM, SIDE COVER 1. If the MP Tray is open, close it so that the side cover (1) is visible. 1 2. Pull the release lever (2) and pull open the side cover.
3. Carefully remove the jammed paper. 4. Close the side cover.
OPEN COVER, PAPER JAM, TOP COVER 1. Squeeze the top cover handle (1) and open the top cover. 1 WARNING! Be careful not to touch the fuser unit which is hot after printing.
2. Squeeze the basket handle (2) and raise the drum basket. 3. Carefully remove any paper on the belt. 4. If paper is jammed in the fuser unit, push the lock lever (3) in the direction shown to release the unit. WARNING! Be careful not to touch the fuser unit which may be hot after printing. If the fuser unit is hot, wait until it cools before attempting to remove any jammed paper.
Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat surface. 4 3 5. Pull up the jam release levers (5) and remove the jammed paper.
6. Carefully replace the fuser unit into the printer and turn the lock lever (6) in the direction shown to lock the fuser unit. 6 7. If paper is jammed near the paper exit, open the face-up stacker (7).
8. Open the side cover (paper exit) (8) and remove the jammed paper. 8 9. Close the side cover (paper exit) and then the face-up stacker.
10. Return the image drum basket (9) into position and check it is locked. 9 11. Close the top cover and ensure it is latched.
PAPER JAMS – DUPLEX UNIT CHECK DUPLEX UNIT, PAPER JAM 1. If a Finisher unit is attached to your printer, operate the lever (1) of the Inverter unit to separate the Inverter from the printer. 1 2. Operate the duplex cover release button (2) and open the cover.
3. Carefully remove any jammed paper then close the cover. 4. Operate the levers (3) and pull out the duplex unit.
5. Holding the front top cover by the grip (4), push it gently inwards and raise it. 4 6. Remove any jammed paper.
7. In similar manner, check for and clear any paper jammed under the rear top cover. 8. Replace the two top covers.
9. Push the duplex unit back into position. 10. If you detached a Finisher unit to gain access to the duplex unit, replace the Finisher unit.
PAPER JAMS – FINISHER (OPTIONAL ACCESSORY) CHECK FINISHER, PAPER JAM/PAPER REMAINS Use the Help button on the printer control panel to check the number displayed. You will need this to be able to clear the paper jam. The following paragraphs explain what to do for each of the indicated numeric codes. 591, 592, 593, 599/ 643, 645 (PAPER JAM AROUND FINISHER) 1. Remove any paper at the Finisher paper exit. 2. Operate the Finisher lever (1) and move the Finisher away from the Inverter.
3. Open the Finisher top cover. 4. Carefully remove any jammed paper. 5. Close the Finisher top cover.
6. Move the Finisher back into position and connect it to the Inverter. 594, 597, 598/ 644, 646 (PAPER JAM IN FINISHER) 1. Operate the Finisher lever (1) and move the Finisher away from the Inverter.
2. Open the Finisher front cover (2). 2 3. Continue to turn the lower knob (3) clockwise until any jammed paper is completely ejected. 3 4. Remove the ejected paper.
5. Close the Finisher front cover. 6. Open the Finisher right side cover. 7. Carefully remove any jammed paper.
8. Close the Finisher right side cover. 9. Move the Finisher back into position and connect it to the Inverter.
590 (PAPER JAM IN FINISHER/PUNCH UNIT) 1. Operate the Finisher lever (1) and move the Finisher away from the Inverter. 1 2. Move the tab (2) on the right side of the Finisher to align it with the mark (3).
3. Open the Finisher top cover. 4. Carefully remove any jammed paper. 5. Close the Finisher top cover.
6. Move the Finisher back into position and connect it to the Inverter. CHECK INVERTER, PAPER JAM 1. Operate the Finisher lever (1) and move the Finisher away from the Inverter.
2. Squeeze the recessed handle (2) and open the left side cover of the Inverter. 2 3. Carefully remove any jammed paper.
4. Close the Inverter left side cover. 5. Move the Finisher back into position and connect it to the Inverter.
6. Operate the Inverter lever (3) and separate the Inverter from the printer. 3 7. Open the right side door (4) of the Inverter.
8. Remove any jammed paper. 9. Close the right side door.
10. Move the Finisher and Inverter back into position and connect to the printer. AVOIDING PAPER JAMS The following table summarises possible causes of paper jams and suggests ways of avoiding them. POSSIBLE CAUSE SUGGESTED REMEDY The printer is not level. Place the printer on a steady, level surface. Your print media is too light or too heavy. Use appropriate media. Your print media is damp or charged with static electricity.
POSSIBLE CAUSE SUGGESTED REMEDY Your printer feed roller is dirty. Wipe the roller with a cloth moistened with water. Your printer feed rollers are wearing out. Replace the feed rollers. The media weight or type have been wrongly set. Select the correct printer menu settings for [Media Weight] and [Media Type]. DEALING WITH UNSATISFACTORY PRINTING SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE Vertical white lines can be seen on the printed page. The LED head is dirty.
SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE Printing is light. The toner cartridge is not properly seated. Reinstall the toner cartridge. The toner is low. Replace the toner cartridge. The paper is moist. Use paper stored in proper temperature and humidity conditions. The paper is not suitable for the printer. Use recommended paper. Thickness and type of paper are inappropriate. Set a proper value for [Media Weight] and [Media Type] in the menu setup, or set one value thicker for [Media Weight].
SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE White area of paper is lightly stained. Paper contains static. Use paper stored in proper temperature and humidity conditions. Too thick paper is used. Use thinner paper. The toner is low. Replace the toner cartridge. Periphery of the letters is smudged. The LED head is dirty. Wipe the head with LED lens cleaner or with a soft cloth. Toner comes off when it is rubbed. The thickness and type of the paper are incorrectly set.
2. Turn the knob in the direction indicated until the coloured indicator appears. 3. Remove any paper that awaits stapling in the paper ejection area. 4. Pull out the staple unit.
5. Turn the knob in the direction indicated to move the stapler to the front. 6. Grip both sides of the staple cartridge, pull it up and remove it. 7. Raise the staple cartridge gate.
8. Remove all staples that are emerging from the staple case. 9. Return the staple cartridge gate to its original position. 10. Refit the staple cartridge.
11. Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home. 12. Close the Finisher front cover, being careful not to trap your fingers.
SPECIFICATIONS ITEM SPECIFICATION Dimensions 655x620x462mm (WxDxH) Weight Without options, 76kg Print speeds 36 ppm colour; 40 ppm monochrome Resolution 1200 x 1200 dpi Emulations PCL 5c, PCL XL 2.1, PS Memory 1 GB (max.) Paper input at 80g/m² Trays 1 – 5: 530 sheets A4 each Paper weight 64 – 268g/m² Paper output Face-down stacker: 500 sheets MP Tray: 230 sheets A4 Face-up stacker: 250 sheets Interfaces Parallel, USB 2.
ITEM Noise level SPECIFICATION Operating: 54dBA maximum Standby: 40dBA maximum Power save: 40dBA maximum after 30 mins background level C9800 User’s Guide> 106
APPENDIX A – LCD MESSAGES The LCD panel messages are intended to be self-explanatory. Representative messages are given as examples below. MESSAGE COMMENT Ready to Print Your printer is online and ready to print. Printing tttttt Your printer is printing and paper is currently being fed from tttttt, where tttttt identifies a tray. tttttt Near End The paper supply in the tray identified by tttttt will run out soon. cccccc Toner Low The remaining toner of colour cccccc is running low.
MESSAGE COMMENT Open Cover Paper Remains tttttt Please see HELP for details Additional paper has been detected after a paper jam has been cleared. Open tttttt side cover to check for additional paper. Check Image Drum cccccc Please see HELP for details Check that the image drum of colour cccccc is correctly installed. Incompatible Toner Toner cartridge of colour cccccc is not compatible and must be replaced by a genuine cartridge. cccccc You can access help details by pressing the HELP button.
APPENDIX B – MENU SYSTEM The top-level Functions menus are: > Configuration > Print Pages > Suspend Printing > Resume Printing > Print Secure Job > Menus > Shutdown > Admin Setup > Calibration > Print Statistics The other special top-level menu is: > System Maintenance The following tables summarise the Configuration, Print Pages, Print Secure Job and Menus menu trees and provide some usage examples. The menu trees are given to the lowest menu item level.
CONFIGURATION PRINT PAGE COUNT ITEM VALUE DESCRIPTION Colour Page nnnnnn Displays number of colour printed pages converted to A4 equivalent. Monochrome Page nnnnnn Displays number of monochrome printed pages converted to A4 equivalent. Traym nnnnnn Displays total printed pages from Traym, where m is in range 1 to 5. MP Tray nnnnnn Displays total printed pages from MP tray. ITEM VALUE DESCRIPTION Staple nnnnnn Displays total pages stapled. Punch nnnnnn Displays total pages punched.
SUPPLIES LIFE ITEM VALUE DESCRIPTION xxxx Drum Remaining nnn% Displays the remaining life span of the xxxx drum as a percentage where xxxx can be Cyan, Magenta, Yellow, Black. Belt Remaining nnn% Displays the remaining life span of the belt unit as a percentage. Fuser Remaining nnn% Displays the remaining life span of the fuser unit as a percentage. xxxx Toner (n.nK) Remaining nnn% Displays the remaining life span of xxxx toner as a percentage, where xxxx can be Cyan, Magenta, Yellow, Black.
PAPER SIZE IN TRAY ITEM VALUE DESCRIPTION Traym where m is in range 1 to 5 Executive Letter Short Edge Letter Long Edge Legal 14 Legal 13.5 Tabloid Tabloid Extra Legal 13 A6 A5 A4 Short Edge A4 Long Edge A3 A3 Nobi A3 Wide B5 Short Edge B5 Long Edge B4 Postcard Double Postcard Custom Displays detected paper size of Traym. Similar to values for Traym Displays detected paper size of the MP Tray. ITEM VALUE DESCRIPTION Serial Number xxxxxxxxxxxxxxx Displays serial no. of the printer.
ITEM VALUE DESCRIPTION Total Memory xx MB Displays total RAM memory installed in the printer. Same as Total Memory of Menu Map. HDD xx.xx GB [Fxx] Displays size of hard disk and file system version. Same as HDD of Menu Map. CONFIGURATION EXAMPLE – MONOCHROME PAGES PRINTED To display the total monochrome pages printed so far (remembering that a duplex page counts as two pages): 1. Ensure that the LCD panel indicates that the printer is ready to print. 2.
PRINT PAGES ITEM VALUE DESCRIPTION PS Test Page Execute Prints the PostScript sample page. Configuration Execute Prints printer configuration details. Job Log Execute Prints EFI job log details. Color Charts (disk only) Execute Prints colour charts. PS Font List Execute Prints PostScript font list. PCL Font List Execute Prints PCL emulation font list. Demo Page (disk only) Execute Prints a demo page. Usage Report (disk only) Execute Prints usage report.
PRINT INFORMATION EXAMPLE – DEMONSTRATION PAGE To print a printer demo page to demonstrate how your printer prints: 1. Ensure that the LCD panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Print Pages menu is highlighted. 3. Press the Enter button to select this menu. 4. Press the Up-arrow or Down-arrow buttons repeatedly until Demo page is highlighted. 5.
MENUS TRAY CONFIGURATION ITEM VALUE DESCRIPTION Paper Feed Tray1 Tray2 Tray3 Tray4 Tray5 MP Tray Specifies a feed tray. Indicated only when Tray2–5 implemented. Auto Tray Switch ON OFF Sets the automatic tray switch function. Tray Sequence Down Up Paper feed tray Specifies selection order priority for automatic tray selection/automatic tray switch. Unit of Measure Inch (L) mm (A) Specifies units for custom paper size.
ITEM VALUE Traym Config, where m is in range 1 to 5 Media Weight Auto Light Medium Light Medium Medium Heavy Heavy Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 Sets media weight for Traym. A3 Nobi Paper A3 Nobi A3 Wide Tabloid Extra The printer detects A3 Nobi, A3 Wide and Tabloid Extra sizes as the same. Use this setting to tell the printer which of the three sizes is loaded in Traym. Legal 14 Paper Legal 14 Legal 13.5 Sets the length of the legal paper in Traym. Change this to Legal 13.
ITEM VALUE DESCRIPTION MP Tray Config Paper Size A3 Nobi A3 Wide A3 A4 Sht Edge A4 Long Edge (A) A5 A6 B4 B5 Short Edge B5 Long Edge Legal 14 Legal 13.5 Tabloid Extra Tabloid Letter Sht Edge Letter Long Edge (L) Executive Custom Com-9 Envelope Com-10 Envelope Monarch Envelope DL Envelope Landscape Postcard Double postcard C5 C4 Envelope Index Card Sets paper size for MP Tray. X Dimension 3 – 8.3 (A) – 8.5 (L) – 12.9 inch 76 – 210 (A) – 216 (L) – 328 mm Sets Custom paper width for the MP Tray.
ITEM VALUE DESCRIPTION MP Tray Config Media Type Plain Letterhead Transparency Labels Bond Recycled Card stock Rough Glossy Envelope User Type1 User Type2 User Type3 User Type4 User Type5 Sets the media type for MP Tray. Media Weight Auto Light Medium Light Medium Medium Heavy Heavy Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 Sets the media weight for MP Tray. Tray Usage Normal Tray Tray selection/switching uses this tray as the normal tray.
SYSTEM ADJUST ITEM VALUE DESCRIPTION Power Save Time 5 min 15 min 30 min 60 min 240 min Sets the period after which power save mode starts. Clearable Warning Online Job When Online is selected, you must manually clear the warning by pressing the Online button. Change to Job if you wish the message to automatically clear when a new print job is received. Auto Continue ON OFF Sets whether the printer is automatically recovered when Memory Overflow or Tray Request occurs.
ITEM VALUE DESCRIPTION Low Toner Continue Stop Sets the printing operation when insufficient toner is detected. Continue: the printer can continue printing while remaining online. Stop: the printer stops printing and goes offline. Jam Recovery ON OFF ON: continues printing the job, including any jammed pages, once the jam has been cleared. OFF: Cancels a job including the page currently jammed. Print Position Adjust X Adjust 0.00 +0.25 – +2.00 -2.00 – -0.25 mm 0.00 +0.01 – +0.08 -0.08 – -0.
ITEM VALUE Print Position Adjust Duplex X Adjust DESCRIPTION 0.00 +0.25 – +2.00 -2.00 – -0.25 mm 0.00 +0.01 – +0.08 -0.08 – -0.01in Duplex Y Adjust 0.00 +0.25 – +2.00 -2.00 – -0.25 mm 0.00 +0.01 – +0.08 -0.08 – -0.01 in During the flip-side printing of duplex printing, adjusts the location of the whole printing image (0.25 mm, 0.01in interval) perpendicular to the direction of paper movement (i.e. horizontally).
ITEM VALUE DESCRIPTION Paper Black Setting 0 +1 – +2 -2 – -1 Used for micro adjustment when very visible faded print results or light specks (or streaks) result when printing in Plain Paper/Black setting. Decrease the value if light specks (or streaks) or snow flake like printing results in high density print areas. Paper Color Setting 0 +1 – +2 -2 – -1 Used for micro adjustment when very visible faded print results or light specks (or streaks) result when printing in Plain Paper/Color setting.
MENUS EXAMPLE 1 – TRAY 1 TRANSPARENCIES To print on transparencies (accommodated in Tray1): 1. Ensure that the LCD panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Menus menu is highlighted. 3. Press the Enter button to select this menu. 4. Press the Up-arrow or Down-arrow buttons repeatedly until Tray Configuration is highlighted. 5. Press the Enter button to select this Item. 6.
MENUS EXAMPLE 2 – MP TRAY PAPER SIZE To set paper size in the MP Tray: 1. Ensure that the LCD panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Menus menu is highlighted. 3. Press the Enter button to select this menu. 4. Press the Up-arrow or Down-arrow buttons repeatedly until Tray Configuration is highlighted. 5. Press the Enter button to select this Item. 6.
INDEX A M accessories .................................. installing ................................. order details ....................... 67, arrow buttons .............................. 66 68 68 42 B back button ................................. 42 C cancel button ............................... 42 cleaning feed rollers.............................. 58 LED heads............................... 56 printer casing .......................... 62 clearing paper jams..............................
T troubleshooting ............................ 69 turning off.......................................... 47 on .......................................... 48 U unsatisfactory printing................... 98 user’s guide printing...................................
OKI CONTACT DETAILS Oki Systems (UK) Limited 550 Dundee Road Slough Trading Estate Slough, SL1 4LE Tel:44 (0) 1753 819819 Fax:44 (0) 1753 819899 http://www.oki.co.uk Oki Systems Ireland Limited The Square Industrial Complex Tallaght, Dublin 24, Ireland Tel:+353 1 4049590 Fax:+353 1 4049591 http://www.oki.ie Oki Systems (Thailand) Ltd. 956 Udomvidhya Building 6th Floor, Rama IV Rd., Bangkok 10500, Thailand Tel:(662) 636 2535 Fax:(662) 636 2536 http://www.okisysthai.
Oki Europe Limited Central House Balfour Road Hounslow TW3 1HY United Kingdom Tel: +44 (0) 208 219 2190 Fax: +44 (0) 208 219 2199 www.okiprintingsolutions.com 07057501 iss.
