Operation Manual

English
Troubleshooting 7-25
printer. If this happens, hold the release lever down and use a thick
piece of paper to remove the small piece of paper.
A mechanism or cartridge change error occurred
1 Are the cartridges installed correctly?
If a cartridge has become dislodged from its holder, a cartridge change
error will occur. Open the front cover and reinstall the cartridge.
2 Are you using the printer on a level surface?
The printer will not operate correctly on a slanted surface. Place it on a
level, stable surface.
3 Is the printer in a place where it is subject to movement?
Various movements such as bumps and vibrations can cause
mechanical problems. Place the printer in an environment where it will
not be subject to movement.
4 Is the front cover properly closed?
The printer will not operate correctly if the front cover is not closed
properly. Close the front cover all the way.
5 Are items stacked on top of the printer?
The printer may malfunction if items are stacked on top or to the side
of the printer. Remove any obstruction on top or to the side of the
printer.
6 Is there an obstruction in front of the paper output slot?
If the paper output slot is obstructed, paper ejected from the printer can
fold or bend and cause the printer to malfunction. When printing, make
sure that the paper output slot is unobstructed and that there is room for
paper to be ejected.
Ink cartridges are not correctly recognised
1 Is the bar code on the cartridge dirty?
Clean the bar code.
2 Is the cartridge installed in the holder with the (A) side up?
Make sure the cartridges are placed in the holder with the identification
markings (B side) facing up.