Operation Manual

English
7-4 Chapter 7
Troubleshooting in Windows
When problems occur during operation of the printer, please check the
following troubleshooting tips before returning the printer for repair.
Power does not come on
1 Is the power cable disconnected?
Make sure the power cable is plugged into an outlet as well as
connected to the printer. After checking the power cable, press the
power button to turn on the printer.
2 Is the printer plugged into an extension block or power strip?
After turning on the extension block or power strip, press the power
button to turn on the printer.
Check Computer and printer communications
1 Are you using the proper printer cable?
To fully take advantage of the features of your DP-5000 printer, you
will need a bi-directional printer port and a bi-directional printer cable.
With AT compatible computers, most typical cables will work.
It is possible to use a one-way interface with the printer if the spooler is
set for one-way interfacing.
2 Does your computer have a bi-directional port? Is the cable bi-
directional?
Windows 95/98 Plug & Play installation and bi-directional interfacing
with the printer are only possible if your computer supports bi-
directional parallel ports and you are using a bi-directional cable.
3 Is your computer a DOS machine?
All DOS machines (AT compatibles) can use the bi-directional
communication used with this printer.
4 What are the limitations of using one-way communication with this
printer?
a)
Printer errors cannot be detected by the printer driver.
b)
The printer driver cannot tell which ink cartridge is in which holder.