Operation Manual

English
Troubleshooting 7-5
c)
To store all the print output, an enormous amount of spool data (held
in a temporary file for printing) is generated during colour multipage
printing. As a result, the number of sheets of paper that can be
continuously printed will be limited if there is insufficient free space
on the hard disk.
Printer does not print or stops while printing
1 Is the printer turned on?
Before printing make sure the printer is turned on.
2 Is the front cover closed properly?
Make sure that the front cover is firmly closed.
3 Is the ‘
ready’
light off?
Press the ready/insert button and make sure the ready light comes on.
4 Is the interface cable correctly connected?
After connecting the cable tighten the fastening screws and clamps to
secure the cable, and make sure no pressure is on the cable,
5 Is there a paper jam?
Remove the paper. If the paper is caught in the rollers, open the front
cover, push down on the release lever, and gently remove the paper.
Make sure there are no pieces of the paper left in the printer.
6 Are the settings in the application correct?
Recheck the printer settings in the application.
7 Is the printer driver correctly installed?
Install the DP-5000 printer driver from the Installation Disc.
8 Is the cable disconnected?
When one of the followings occurs, it is possible that the cable is
broken or disconnected.
a)
The gauge in the Print dialogue box does not progress.
b)
The “Out of Paper” message appears repeatedly.
Replace the cable with a new one.