MC563/ ES5463 MFP User’s Manual
Table of contents Before Connecting to a Wireless LAN ....................................................................................................... 45 Enabling Wireless LAN Connection ........................................................................................................... 46 Connecting to an Access Point (Infrastructure) ......................................................................................... 47 1 Before starting ..............................................
6 Creating a Shared Folder in a Computer ....................................................................................................88 If the Error Code is "390" ......................................................................................................................... 141 Registering a Destination (Profile) .............................................................................................................89 If the Error Code is "391", "392", "393" ......................
1 Before starting Cautions Related to Safety General Cautions About This Manual Trademarks and Other Information License
1. Before starting Cautions Related to Safety Indicates additional information which, if ignored or not followed, may result in personal injury or death. Indicates additional information which, if ignored, may result in personal injury.
1. Before starting General Cautions Do not vacuum spilled toner with an electric vacuum cleaner. Vacuuming spilled toner with an electric vacuum cleaner may result in ignition due to sparks from electric contacts or other reasons. If toner spills on the floor or other places, wipe the toner gently with a damp rag or other cloth while using care not to scatter the toner. Do not touch the safety switch inside this machine. High voltage may occur, resulting in electric shock.
1. Before starting Do not touch a broken liquid crystal display. Injury may result. If you get liquid (liquid crystal) spilled from the liquid crystal display into your eyes or mouth, immediately rinse with a large amount of water. Seek medical advice if necessary. Do not disassemble the image drum or toner cartridge, or force them open. You may inhale the scattered toner, or the toner may land on your hands or clothes, making them dirty.
1. Before starting About This Manual About Descriptions Marks, symbols, illustrations, and other descriptions are provided. Various information about this manual is provided here. Read these sections before using this manual. • About Marks • Disclaimer • About Symbols • About Illustrations Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the result of errors beyond its control.
1. Before starting Symbol Meaning [] Indicates a menu name, item name, option, or other items that are displayed on the display screen on the operator panel. Indicates a menu, window, or dialog box name that is displayed on the screen on a computer. They can be clearly distinguished in descriptions or illustrations in procedures. "" Indicates a message on the display screen or entered text. Indicates a file name on a computer. Indicates the topic title of a link destination.
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1. Before starting • IMPORTER TO THE EU/AUTHORISED REPRESENTATIVE OKI Europe Limited Blays House Wick Road Egham Surrey, TW20 0HJ United Kingdom For all sales, support and general enquiries contact your local distributor.
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2 Setting Up Installation Requirements Checking the Accessories Unpacking and Installing the Machine Installing the Optional Equipment Connecting a Telephone Line Connecting the Power Code Connecting a LAN Cable/USB Cable Loading Paper in the Tray Checking the Setting Information Setting Up This Machine Connecting to a Wireless LAN Installing a Driver and Software to a Computer
2. Setting Up Installation Requirements Installation Environment Install the machine in the following environment. Ambient temperature: 10°C to 32°C • Installation Environment Ambient humidity: 20% to 80% RH (relative humidity) • Installation Space Maximum wet bulb temperature: 25°C • Use care to prevent condensation. It may cause a malfunction. • If installing your machine where the ambient humidity is 30% RH or below, use a humidifier or antistatic mat.
2. Setting Up Installation Space • • • • • • Install the machine on a flat surface that is wide enough to accommodate the legs of the machine. Do not install this machine directly on a thick rug or carpet. Do not install this machine in a closed room or other locations with bad circulation and ventilation. If you use this machine in a small room continuously for an extended period of time, make sure to ventilate the room. Install this machine away from a source that emits strong magnetic fields or noise.
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2. Setting Up Checking the Accessories The starter toner cartridge is not installed in the ES model. Install the toner cartridge that is included in this machine. Refer to "Replacing the Image Drum". Check that you have everything shown below. • Software DVD-ROM Injury may result. Lift this machine by 2 persons, because it weighs approximately 31 kg. Be sure to use the supplied consumables first.
2. Setting Up 2 Unpacking and Installing the Machine Lift the machine, and then place it where it is to be installed. This section describes how to unpack and install the machine. Injury may result. Lift this machine by 2 persons, because it weighs approximately 31 kg. • Use extra care when handling the image drum (the green cylinder), because it is fragile. • Do not expose the image drum to direct sunlight or strong light (approximately 1,500 lux or more).
2. Setting Up 5 Press the button (A) and open the output tray (a) until it stops. 7 Pull the locking levers on the fuser unit toward you to unlock. 6 Pinch the tip of blue lever of the toner cartridge and turn forward until the tip aligns on the lug of the cartridge. 8 Hold the fuser unit handle and lift the fuser unit out of the machine. Turn the levers of all 4 toner cartridges. If you close the output tray without turning the blue lever, it may cause a malfunction.
2. Setting Up 9 10 Push the blue lever on the fuser unit and remove the orange safety stopper and film. 11 Push the levers on the fuser unit to lock. 12 Close the output tray (a) slowly and push the center of the output tray for confirmation. Hold the fuser unit handle and aligning the fuser unit to the grooves behind the toner cartridges, place the fuser unit into the machine. If the error message that the output tray is open does not disappear, make sure that the output tray is closed securely.
2. Setting Up 13 Hold the handle (B) to close the scanner unit.
2. Setting Up Installing the Optional Equipment Installing the Wireless LAN module Install the wireless LAN module when you want to use a wireless connection. This section describes how to install optional equipment. After installing, be sure to change the wireless LAN setting from [DISABLE] to [ENABLE] on the operator panel.
2. Setting Up 3 Eject the connector from the cover and connect with the wireless LAN module. Installing the Additional Tray Unit Attach the additional tray unit when increasing the number of sheets or paper to be set is needed. Up to 2 trays can be installed. Set the number of trays on the printer driver after installing them. Model Number N36501 4 Install the wireless LAN module to the machine. 5 Close the wireless LAN module cover. Injury may result.
2. Setting Up 2 If you want to install two additional trays, fix them together with the lock pieces. 3 Slowly stack the machine on the additional tray unit aligning their back sides and right sides. 4 - 24 - Screw the machine and additional tray unit with the lock pieces.
2. Setting Up 4 Setting the Printer Driver Enter the total number of trays and then click [OK]. When the additional tray unit is installed, be sure to set the number of trays after the printer driver is installed. For the information of installing the printer driver, see "Installing a Driver and Software to a Computer". • To follow this procedure, you must log in to a computer as the administrator.
2. Setting Up 4 5 Select [Get installed options automatically] for [Installable Options], and then click [Setup]. When using a USB connection, select the total number of trays for [Available Trays] in [Installable Options]. 5 Click [OK]. • Setting Additional Tray(s) to the Mac OS X Printer Driver 1 2 3 4 Select [System Preferences] from the Apple menu. Click [Printers & Scanners]. Select the machine, and then click [Options & Supplies]. Select the [Options] tab.
2. Setting Up Connecting a Telephone Line Connecting to the Public Line (If Using Only for Faxes) This section describes how to connect a telephone cable for fax transmissions. The telephone line connection method varies depending on your environment. Connect the telephone cable that suits your environment by referring to the illustrations in this manual. Set the telephone cable in the recess of the machine so that it is not to be loose.
2. Setting Up 3 Connecting to the Public Line (If Connecting a Telephone to the Machine) 1 Plug one end of the included telephone cable (a) into the LINE connector (b) 2 Remove the telephone connector cover (d). Plug the telephone cable (f) that is connected to the external telephone into the TEL connector (e) of the machine. A telephone that is connected to the machine is called an external telephone. of the machine and the other end into a public line (analog) (c).
2. Setting Up Connecting the Optical IP telephone • Only one telephone can be connected to the machine. • Do not connect the telephone to the machine in parallel. If you connect the telephone to the machine in parallel, the following problems occur, resulting in the machine not functioning correctly. - If you pick up the handset of the telephone that is connected in parallel while the machine is sending or receiving a fax, the fax image may be corrupted or a communication error may occur.
2. Setting Up Connecting to the ADSL Environment • If a fax dial fails, set the PBX line to [ON]. Besides the included telephone cable, a telephone cable of the same type is needed. User Install (Advanced Manual) • If a fax transmission or reception fails, set [Super G3] to [OFF]. User Install (Advanced Manual) 1 Plug one end of the included telephone cable (a) into the LINE connector (b) of the machine and the other end into a phone line splitter (e).
2. Setting Up Connecting PBX, Home Telephone or Business Phone Connecting as an Extension Telephone 1 1 Plug the included telephone cable (a) that is connected to the public line 2 Plug the telephone cable (f) that is connected to a control device such as PBX (e) into the TEL connector (d) of the machine. 2 (analog) (c) into the LINE connector (b) of the machine. Plug the telephone cable that is connected to a control device such as PBX into the LINE connector (a) of the machine.
2. Setting Up Connecting a CS Tuner or Digital Television 1 Plug the included telephone cable (a) that is connected to the public line 2 3 Remove the telephone connector cover. (analog) (c) into the LINE connector (b) of the machine Plug the telephone cable (f) that is connected to the CS tuner or digital television (e) into the TEL connector (d) of the machine.
2. Setting Up Connecting the Power Code Fire or electric shock may result. The power supply must meet the following conditions. AC: 110 to 127V AC (Range 99 to 140V AC) / 220 to 240V AC (Range 198 to 264V AC) • Frequency: 50/60 Hz ± 2% • • • If the power supply is unstable, use a voltage regulator. • The maximum power consumption of the machine is 1270 W. Check that the power supply is sufficient. • • The operation that uses an uninterruptible power supply (UPS) or inverter is not guaranteed.
2. Setting Up 1 Plug the power cord into the power connector. 2 Plug the power cord into the outlet.
2. Setting Up Connecting a LAN Cable/USB Cable Connecting a LAN Cable When using the machine in a wired network connection or connecting to a computer via a USB cable, connect the cable in the following steps. A LAN cable (category 5e or higher, twist pair, straight) is not supplied. • Connecting a LAN Cable 1 Prepare a LAN cable (category 5e or higher, twist pair, straight) and hub. 2 3 Check that the machine and computer are turned off.
2. Setting Up 4 Insert one end of the LAN cable into the network interface connector. 5 Pass the LAN cable under the tab, and then close the interface cover. 6 Insert the other end of the LAN cable into the hub. Go to the procedure to "Loading Paper in the Tray".
2. Setting Up Connecting a USB Cable Do not insert the USB cable into the network interface connector. It may cause a malfunction. A USB cable (Hi-Speed USB 2.0) is not supplied. 1 Prepare a USB cable. If you want to connect in USB 2.0 Hi-Speed mode, use a Hi-Speed USB 2.0 USB cable. 2 3 4 Check that the machine and computer are turned off. 5 Pass the USB cable under the tab, and then close the interface cover.
2. Setting Up For Windows, do not insert the other end of the USB cable into the computer until the instruction is displayed on the screen when the driver installation is in progress. Go to the procedure to "Loading Paper in the Tray".
2. Setting Up Loading Paper in the Tray 3 Slide the paper stopper (b) to the length of paper to be loaded. 4 Fan a stack of paper well, and then align the edges of the paper. 5 Load paper with the print side face down. The procedure when loading paper in Tray 1 is used as an example. The same procedure applies to Tray 2/3 (optional). For details on available paper, see "About Paper Types That Can be Loaded". 1 2 Pull the paper cassette out.
2. Setting Up 7 Replace the paper cassette into the machine. Push the paper cassette until it stops.
2. Setting Up Checking the Setting Information Item (SMTP Auth / POP Before SMTP) Authentication Method: Password • Fax Setting To use the fax function, the following information is needed. Item Description Fax Number Set the fax number of this machine. You can enter up to 20 digits. Sender's ID Set the sender's information. You can enter up to 22 characters. Setting Value • Network Setting To connect the machine to a network using a LAN cable, the following information is needed.
2. Setting Up Setting Up This Machine Language Setup The first time the machine is turned on or when the settings are initialized, set up the machine with the necessary information. The factory default display language is English and administration password is "999999". To change the display language and administration password, follow the procedure below. It is recommended to change the administrator password to enhance security. Set the administrator password using from 6 to 12 alphanumeric characters.
2. Setting Up Setting the Administrator Password Easy Setup Set the administrator password using from 6 to 12 alphanumeric characters. Be careful not to forget the set password. 1 2 3 Press the 4 Press the button. or button repeatedly to select [Manage Unit] and press the 5 Press the button. or button to select [Admin Password] and press the 6 7 8 Enter a new password, and then press the Press the Set up the date and time, fax function, network, and E-mail.
2. Setting Up 12 To set up the fax function, press the press the button. button to select [2. Fax Setting] and If you do not want to use the fax function, go to step 16. 13 Check that [Fax Number] is displayed, and then press the fax number using the numeric keypad, and then press the 14 Check that [Sender ID] is displayed, and then press the button. Enter the SenderID using the keyboard and numeric keypad and press the (OK) button.
2. Setting Up Connecting to a Wireless LAN Before Connecting to a Wireless LAN • Wireless(Infrastructure) and Wireless(AP Mode) cannot be enabled at the same time. • Before Connecting to a Wireless LAN • If the machine is used in a wireless network environment, the machine does not enter Deep Sleep mode but enters Sleep mode.
2. Setting Up Enabling Wireless LAN Connection • An SSID is also called a network name, ESSID or ESS-ID. After attaching the wireless module, enable the wireless LAN module on the operator panel. • An encryption key is also called a network key, security key, password, or Pre-shared Key. Connecting to the Machine Directly You can use the machine as a wireless access point to directly connect wireless devices (computers, tablets, smartphones, etc.). Check the following.
2. Setting Up Connecting to an Access Point (Infrastructure) • Install this machine in a place with a good view and near a wireless access point. (We suggest that the distance between the machine and the wireless device be 30 m or less.) 5 Press the or button repeatedly to select [Wireless(Infrastructure) Setting] and press the button. 6 Enter the administrator password on the administrator password entry screen, and then press the (OK) button. The factory default administrator password is "999999".
2. Setting Up 5 Press the or button repeatedly to select [Wireless(Infrastructure) Setting] and press the button. 6 Enter the administrator password on the administrator password entry screen, and then press the (OK) button. • If the [Connection failed. Timeout] message appears, repeat the procedure from step 8. • [Overlap] is displayed when multiple WPS push buttons are pressed almost at the same time at two or more wireless LAN access points and connection is not established.
2. Setting Up • If the [WPA Pre-shared Key] message is displayed Item • Description Security WPA/WPA2-PSK Encryption key Enter the Pre-shared Key. • An encryption key is also called a network key, security key, password, or Pre-shared Key. 2 3 Description Security WEP Encryption key Enter the WEP key. Security Disable Encryption key No entry is required. If the displayed SSID is the same as the SSID that you checked in step 1, press [Yes]. If "Connection failed.
2. Setting Up 12 Press the press the button repeatedly to select [Wireless Network Selection] and (OK) button. • If the wireless LAN connection is unstable If the wireless LAN connection is unstable, read the cautions in "Before Connecting to a Wireless LAN", and then change the positions of the machine and wireless LAN access point. If you cannot find a solution even after reading the cautions, bring the machine and the wireless LAN access point close to each other.
2. Setting Up 5 Connecting to the Machine Directly Wireless LAN (AP mode) directly connects wireless devices (computers, tablets, smartphones, etc.) to the machine without using a wireless LAN access point. Enter the administrator password on the administrator password entry screen, and then press the (OK) button. The factory default administrator password is "999999". If the administrator password is changed, enter the updated password. 6 Press the button.
2. Setting Up If the [Do you want to Set-up wireless?] message appears, press the time)], and then press the (OK) button. 2 3 4 Press the Press the button to select [No (Do not show next (SETTING) button. button once to select [Admin Setup] and press the button. Enter the administrator password on the administrator password entry screen, and then press the (OK) button. The factory default administrator password is "999999". If the administrator password is changed, enter the updated password.
2. Setting Up Installing a Driver and Software to a Computer For Windows Connect the machine and computer via a network or USB cable and start installing. Install the printer driver, scanner driver, fax driver, etc. from the "Software DVD-ROM" to the computer. Other utility software can be installed at the same time. Check the status of this machine before installing. • This machine is turned on.
2. Setting Up 6 8 Select [Network] or [USB connection] in accordance to the connection method of the machine and computer, and then click [Next]. Click [Install Optional Software]. If the [Windows Security Alert] dialog box is displayed, click [Allow access]. 7 Select the model name of the machine, and then click [Next]. Installation starts. The following software is installed.
2. Setting Up 10 11 Click [Complete] . Click [Next]. If the following dialog box is displayed, click [Yes].
2. Setting Up 12 Click [Exit]. For Mac OS X This section describes how to install the PS printer driver and scanner driver. For installation of utilities, see the following. Installing Software (Advanced Manual) • Install the Mac OS X scanner driver. 1 Make sure that the machine and a computer are connected and the machine is turned on, and then insert the included "Software DVD-ROM" into the computer. 2 3 4 5 - 56 - Double-click the [OKI] icon on the desktop.
2. Setting Up 6 7 8 11 Read the license agreement, and then click [Continue]. Click [Restart]. Click [Agree]. Click [Install]. To change the driver installation location, click [Change Install Location]. • Install the Mac OS X PS printer driver. When the installation is complete, print a test page in step 15. 9 10 Enter the administrator name and password, and then click [Install Software].
2. Setting Up 8 9 10 Click [+]. Select [Add Printer or Scanner...] when the menu is displayed. To change the name, enter a new name into [Name:]. Click [Default]. Select the machine , and then make sure that [OKI MC563 PS] is displayed for [Use]. Types of Names Displayed in the Connection 11 12 Methods List Network OKI-MC563 (last 6 digits of MAC address) Bonjour USB OKI DATA CORP MC563 USB - 58 - Click [Add]. If [Installable options] is displayed, click [Continue].
2. Setting Up 13 Make sure that the machine is added to [Printers] and [OKI MC563 PS] is displayed for [Kind]. If [OKI MC563 PS] is not displayed for [Kind] correctly, click [-], delete the machine from [Printers], and then newly perform steps 8 to 12. 14 15 Click [Open Print Queue...]. Select [Print Test Page] from the [Printer] menu.
3 Basic Operations Names of Components Basic Operations on the Operator Panel Turning the Machine On or Off Loading Paper Setting a Document This section describes basic operations of this machine.
3. Basic Operations Names of Components Front View The chapter describes the name of each component.
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3. Basic Operations Basic Operations on the Operator Panel Names and Functions This section describes the names and functions of components on the operator panel. This section describes the operator panel of the machine. • Names and Functions • Name and Functions on the Operator Panel • Adjusting the Angle of the Display Screen • Entering Characters No. - 64 - Name Function 1 Display screen Displays operating instructions and status of the machine.
3. Basic Operations No. 10 Name One-touch key Function Name and Functions on the Operator Panel Calls e-mail addresses or fax numbers that are frequently used for the copy, fax, or other functions. You must register e-mail addresses and fax numbers in advance. You can register two items in each of eight buttons, a total of 16 items. 11 POWER SAVE Enters or exits the power saving mode.
3. Basic Operations Adjusting the Angle of the Display Screen Entering Characters The display screen can be tilted to improve the visibility. 1 • Entering Characters • Deleting Entered Characters Hold the upper center of the display screen and pull it forward. Entering Characters If the character entry is required while setting an item, the entry screen appears. Enter characters using the buttons, keyboard, or numeric keypad on the operator panel.
3. Basic Operations 1 Press the , , and then press the or Deleting Entered Characters button on the operator panel to select a character, (OK) button. Press the Or press the keyboard for alphabetic characters or numeric keypad for numbers. (CLEAR) button on the operator panel to delete an entered character. Press and hold the Or press the , , the (OK) button. 2 After entering all the characters, select [Enter], and then press the button.
3. Basic Operations Turning the Machine On or Off Turning the Machine On This section describes how to turn on and off the machine. • Turning the Machine On • Turning the Machine Off 1 Check that no documents are set on the document glass or in the ADF, and 2 Press the power switch for approximately a second. the ADF cover is closed. When the machine is turned on, the power switch LED lamp lights up. 3 - 68 - The home screen appears when the machine is ready.
3. Basic Operations Turning the Machine Off • Check that the machine is not receiving data before shutting down. • Press and hold the power switch for 5 seconds or more to force shut down the machine. Use this method only if a problem occurs. For troubleshooting of this machine, see "Troubleshooting". 1 Press the power switch for approximately a second. The "System moves to shutdown. Please confirm status when status LED is blinking.
3. Basic Operations Loading Paper About Paper Types That Can be Loaded This chapter describes various information about paper that can be loaded in a paper tray of this machine. • Available paper types To set paper type and weight, press the (SETTING) button on the operator panel > [Paper Setup] and press the tray you want to use, and then select [Media Type] or [Media Weight].
3. Basic Operations • Envelope *1 Paper cannot be used for duplex printing. *2 Width: 100 to 216 mm (3.9 to 8.5 inches), Length: 148 to 356 mm (5.8 to 14 inches) Paper type Paper size Monarch 98.4 x 190.5 (3.875 x 7.5) Com-9 98.4 x 225.4 (3.875 x 8.875) Com-10 104.8 x 241.3 (4.125 x 9.5) DL 110 x 220 (4.33 x 8.66) C5 162 x 229 (6.4 x 9) Paper weight • Tray 2/3 (Optional) Envelopes must be made of paper of 85 g/m2 (24 lb), and their flaps must be folded.
3. Basic Operations • MP Tray Available paper size A4 A5 A6*1 B5 B6*1 B6 Half*1 Letter Legal (13 inches) Legal (13.5 inches) Legal (14 inches) Executive Statement*1 8.5 SQ (8.5 x 8.
3. Basic Operations Loading Paper in Tray 1/2/3 4 Fan a stack of paper well, and then align the edges of the paper. 5 Load paper with the print side face down. The procedure when loading paper in Tray 1 is used as an example, and the same procedure applies to Tray 2/3 (optional). 1 Pull the paper cassette out. Do not load paper above the " 2 Slide the paper guide (a) to the width of paper to be loaded. 6 3 " mark on the paper guide.
3. Basic Operations 7 Push the paper cassette until it stops. Loading Paper in the MP Tray • Do not press down the paper or hold the paper to pull while printing on the paper fed from the MP tray. To stop printing, open the output tray. For instructions on how to remove paper, see "If Paper Jams Occur". • If you open and close the MP tray vigorously, the paper feed roller of MP tray may fall and get in the way of loading paper.
3. Basic Operations 3 6 Open the sub support. Insert the paper with the print side up until its edge touches the paper feed entrance. Do not load paper above the " 4 " mark. Adjust the manual feeding paper guide to the width of paper to be loaded. When a printer is in the power saving mode, press the (Power Save) button to restore from the mode. 7 Set [Paper Size], [Media Type], and [Media Weight] on the paper setup screen. 8 Press [Close].
3. Basic Operations Paper Storage Store paper under the following conditions to maintain quality.
3. Basic Operations Setting a Document About Documents That Can be Set • About Where to Set a Document Set a document in the ADF or on the document glass when copying, scanning, or faxing. This chapter describes how to set the document on this machine. • About Documents That Can be Set • ADF • Setting in the ADF • Setting on the Document Glass Scannable size A4, A5, A6, B5, B6, Letter, Legal 13/13.5/14, Executive, Statement, 8.
3. Basic Operations • Documents still wet with ink or correction fluid Setting in the ADF Observe the following to avoid damaging the document glass. • When copying a thick document, do not press on it on the document glass. Do not jog a document stack on the ADF cover. • Place a hard document gently. It may cause the document feed roller of ADF to fall and get in the way of loading documents. • Do not set a document that has sharp protrusions.
3. Basic Operations 3 Close the ADF cover. 4 Set a document face up in the ADF. If [Direction] is set to [Portrait], set the document so that its top edge is pulled into the ADF first. 5 If [Direction] is set to [Landscape], set the document so that its left edge is pulled into the ADF first. Align the document guide to the document width. • If document feed problems often occur when documents are sent from the ADF, reduce the number of document pages to set.
3. Basic Operations Setting on the Document Glass Do not press the document glass forcefully. 1 2 Open the document glass cover. Set a document face down on the document glass. If [Direction] is set to [Portrait], align the top edge of the document with the upper-left corner of the glass. 3 Close the document glass cover gently. Do not close the document cover vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents.
4 Copy Copying Cancelling Copying Specifying the Number of Copies
4. Copy Copying 1 Press the 2 3 Set a document in the ADF or on the document glass. (COPY) button on the operator panel. Set the copy setting if necessary. Useful Functions (Advanced Manual) For a Better Finish (Advanced Manual) Color Settings (Advanced Manual) Advanced Copy Settings (Advanced Manual) 4 Press the (MONO) or (COLOR) button.
4. Copy Cancelling Copying You can cancel copying before a message is displayed to inform you that copying is complete. 1 Press the (STOP) button when scanning the document.
4. Copy Specifying the Number of Copies 1 2 3 Press the (COPY) button on the operator panel. Set a document in the ADF or on the document glass. Enter the number of copies by using the numeric buttons. • You can enter the number of copies from 1 to 99. • If you enter an incorrect value, press the 4 Press the (MONO) or (CLEAR) button, and then enter the correct value. (COLOR) button.
5 Scan Sending Scanned Data as an E-mail Attachment Saving Scanned Data in a Shared Folder Cancelling Scanning
5. Scan Sending Scanned Data as an E-mail Attachment Before Using Scan To E-mail If the machine is set up from [Easy Setup] > [E-mail Setting], skip Before Using Scan To Email. If the information is not set, set up in the following procedure. This section describes how to send scanned data as an e-mail attachment. • Before Using Scan To E-mail • Entering E-mail Address to Send E-mail 1 Check the information related to E-mail following the steps in "Checking the 2 3 4 Press the Setting Information".
5. Scan Entering E-mail Address to Send E-mail 1 2 3 Press the 4 5 Check that [Add Destination] is selected, and then press the 6 7 Press the 8 9 Set scan settings if necessary. (SCAN) button on the operator panel. Set a document in the ADF or on the document glass. Check that [E-mail] is selected, and then press the Check that [To] is selected, and then press the To select [Cc] or [Bcc], press (OK) button. (OK) button. (OK) button.
5. Scan Saving Scanned Data in a Shared Folder Creating a Shared Folder in a Computer This section describes how to save scanned data in a shared folder on a network. If you create a shared folder in the following steps, all users whose accounts are set in your computer can access the shared folder. • Creating a Shared Folder in a Computer Create a shared folder in a computer in which the scanned document is saved.
5. Scan 12 Registering a Destination (Profile) Enter a user name. Create a shared folder and register to the machine as a destination. • If domain management is enabled, enter "User name2@domain name". Up to 50 profiles can be registered. 1 2 Press the (SETTING) button on the operator panel.
5. Scan How to Use Scan To Shared Folder Scanned data is converted into a PDF, JPEG, TIFF, or XPS file, and then sent to the shared folder. PDF is set by factory default. Connect the machine to a network and create a shared folder on the computer before using the Scan To Shared Folder function. Connecting a LAN Cable/USB Cable Creating a Shared Folder in a Computer The following procedure uses the factory default setting.
5. Scan Cancelling Scanning You can cancel scanning while a message is being displayed to inform you that scanning is in progress. 1 Press the (STOP) button on the operator panel.
6 Print Printing from a Computer (Windows) Printing from a Computer (Mac OS X) Cancelling a Print Job About Screens and Functions of Each Printer Driver
6. Print Printing from a Computer (Windows) For Windows PCL Printer Driver • For Windows PCL Printer Driver • For Windows PS Printer Driver - 93 - 1 2 3 Open the file to print. 4 Click [Preferences]. Select [Print] from the [File] menu. Select the printer driver.
6. Print 5 Change the settings in each tab to suit your needs. For Windows PS Printer Driver 1 2 3 4 6 7 Click [OK]. Click [Print] on the [Print] Screen. - 94 - Open the file to print. Select [Print] from the [File] menu. Select the PS printer driver. Click [Preferences].
6. Print 5 Change the settings in each tab to suit your needs. 6 7 Click [OK]. Click [Print] on the [Print] screen.
6. Print Printing from a Computer (Mac OS X) For Mac OS X You can set a paper size, paper tray, and paper weight, and paper type with the printer driver. • For Mac OS X - 96 - 1 2 Open the file to print. 3 4 5 Select the machine from [Printer]. Select [Print] from the [File] menu. Select the paper size from [Paper Size]. Change the settings on each panel to suit your needs.
6. Print If setting details are not displayed in the print dialog box for Mac OS X10.8.5 to 10.11, click [Show Details] at the bottom of the dialog box. 6 Click [Print].
6. Print Cancelling a Print Job To cancel printing an ongoing job, press (STOP) on the operator panel. You can cancel a print job by deleting the job in the job list displayed on the operator panel. • The pages that are ready to be printed on this machine cannot be cancelled. • If the operator panel indicates that printing is in progress for a long time, delete the print job from the computer.
6. Print About Screens and Functions of Each Printer Driver Windows PCL Printer Driver • [Setup] Tab This section describes screens and functions of the printer drivers. • Windows PCL Printer Driver • Windows PS Printer Driver • Mac OS X PS Printer Driver Item - 99 - Description 1 Driver Setting Saves your settings. 2 Image layout Displays a sample image for the set layout. 3 Media Specifies the paper size, type, weight, paper feed method, or other settings.
6. Print • [Job Options] Tab • [Extend] Tab Item Description 1 Quality Specifies the resolution for printing. 2 Scale Specifies the enlargement/reduction rate for printing. 3 Copies Specifies the number of copies to print. 1 Watermarks Specifies when you want to use stamp print. 2 Overlays Store the print formats to printer, or sets when printing print formats which are registered to the printer beforehand as overlays. 3 Fonts Specifies TrueType fonts and printer fonts.
6. Print • [Paper/Quality] Tab Windows PS Printer Driver • [Layout] Tab Item Item Description 1 Orientation Specifies the printing direction. 2 Print on Both Sides Specifies this setting when you want to perform duplex printing. 3 Page Order Specifies a page order to print. 4 Page Format Specifies the number of pages that is printed on a sheet of paper and booklet printing. 5 Image layout Displays a sample image for the set layout.
6. Print • [Job Options] Tab Item Description 8 About Displays the version of the printer driver. 9 Default Resets the settings on the tab to their default settings. • [Color] Tab Item Description 1 Quality Specifies the resolution for printing. If you set [Toner Saving], the print density decreases to save toner. 2 Job Type Specifies the job type and the number of copies to print. [Job Type Option] can be used if [Shared Print] or [Private Print] is selected.
6. Print • [Color Matching] Panel Mac OS X PS Printer Driver • [Layout] Panel Item Item Description 1 Pages per Sheet Selects the number of pages that is printed on a sheet of paper. 2 Layout Direction Specifies the layout that is applied when printing multiple pages on a sheet of paper. 3 Border Specifies a type of a boundary. 4 Two-Sided Specifies when performing duplex printing. 5 Reverse page orientation Reverses the direction of a page to print by selecting this check box.
6. Print Item • [Cover Page] Panel Description 2 Pages to Print Specifies pages to print. 3 Page Order Specifies a page order to print. 4 Scale to fit paper size Prints to fit a paper size. A document may not be printed correctly depending on the setting. Enlarges or reduces a document to fit the output paper size by selecting this check box. 5 Destination Paper Size Selects the output paper size when the [Scale to fit paper size] check box is selected.
6. Print • [Color] Panel • [Print Options] Panel Item Description 1 Grayscale Specifies to use monochrome printing. 2 Color Specifies alignment to color mode when printing in color. Item 1 - 105 - Quality1, Quality2, Feed, Paper Description Specifies the print quality, toner saving, paper type, etc.
6. Print • [User Authentication] Panel Item • [Secure Print] Panel Description 1 Use User Authentication Select this check box if you set user authentication when printing. 2 User Name The user name for user authentication. 3 Password The password for user authentication. 4 Authentication type Specify an authentication type to be used. 5 Summary Account Specify an account name and type. Item - 106 - Description 1 Job Type Specifies the job type.
6. Print • [Supply Levels] Panel Item 1 Consumables Description Displays the remaining amount of consumables.
7 Fax Basic Operations of Fax Functions Setting for Receptions
7. Fax Basic Operations of Fax Functions Entering Fax Number to Send a Fax This section describes basic operations when sending and receiving a fax. • Entering Fax Number to Send a Fax • Cancelling a Fax Transmission 1 2 3 Press the 4 Check that [Add Destination] is selected on the start screen, and then press the button. 5 Press the button. 6 7 Enter the destination number, and then press [OK]. (FAX) button on the operator panel. Set a document in the ADF or on the document glass.
7. Fax Cancelling a Fax Transmission • Cancelling During a Transmission • Cancelling a Reserved Transmission Cancelling During a Transmission 6 Press the button to select [Delete Reserved Tx], and then press the (OK) button. 7 Press the press the or button on the confirmation screen to select [Yes], and then (OK) button. If you select broadcast, the broadcast job is cancelled. You can cancel a fax transmission when a message is displayed and scanning is in progress.
7. Fax Setting for Receptions Setting the Reception Mode This section describes various settings when receiving a fax. [Fax Ready Mode] is set by factory default. Change the setting according to your environment. • Setting the Reception Mode • [Fax Ready Mode] : Select this mode if you use this machine for fax only. • DRD • [Tel/Fax Ready Mode] : Select this mode if you want to receive both phone calls and faxes with the machine detecting automatically.
7. Fax DRD The factory default administrator name and password are "admin" and "999999" respectively. 5 6 7 Select [Enter], and then press the (OK) button. (OK) button. This mode allows the machine to detect a distinctive ring if it has been enabled on the phone line. In this mode, the machine distinguishes the DRD type of the sender. The machine then answers only when it matches the registered DRD type. Press the button to select [User Install], and then press the Press the button.
7. Fax Setting the Waiting Time from When an Incoming Call Arrives to When Reception Starts (Response Waiting Time) The factory default value is 1 Ring. Change the value if faxes cannot be received. 1 2 3 Press the (SETTING) button on the operator panel. Press the button to select [Admin Setup] and press the (OK) button. Enter the administrator password. The factory default administrator name and password are "admin" and "999999" respectively.
8 Maintenance Replacing Consumables Cleaning Each Part of the Machine This section describes how to maintain the machine to keep the machine comfortable and extend its life.
8. Maintenance Replacing Consumables Cautions When Replacing Consumables Observe the following cautions when replacing. This section describes how to replace consumables. • Cautions When Replacing Consumables • Replacing the Toner Cartridges Do not throw the toner or toner cartridge into a fire. The toner will scatter, resulting in burns.
8. Maintenance Replacing the Toner Cartridges When the "[COLOR] Toner Low" message ("[COLOR]" indicates C (cyan), M (magenta), Y (yellow) or K (black)) which appears on the display screen, prepare a replacement toner cartridge. If you swallow toner, spit it out. Seek medical advice if necessary. When the "[COLOR] Toner Empty" appears and printing stops, replace the toner cartridge. When handling a paper jam or replacing toner cartridges, use care not to let your clothes or hands get dirty with toner.
8. Maintenance 3 6 Press the button (A) and open the output tray (b) completely. Lift the toner cartridge (d) from right side, and remove it from the machine. Burns may result. Burns may result. The fuser unit is extremely hot. Do not touch it. Never throw used toner cartridges into a fire. They may explode, and the toner inside may fly off and cause burns. While removing consumables, be careful not to hit them to the LED head. 4 5 Identify an empty toner cartridge by its label color.
8. Maintenance 8 Shake the cartridge several times vertically and horizontally. Do not insert a toner cartridge without removing the tape. 9 10 Remove the tape (e) from the toner cartridge. Insert a new toner cartridge (d) by aligning its left side indentation (f) with the protrusion (g) on the image drum so the toner cartridge and image drum color labels align. Then insert the right side gently into place.
8. Maintenance 11 12 Hold the cartridge, pinch the tip of blue lever (c) of the toner cartridge, and turn forward until the tip aligns on the lug of the cartridge. Wipe the lens of the LED head with a soft tissue paper lightly. Do not use solvents, such as methyl alcohol or thinners. They damage the LED head. • If you close the output tray without turning the blue lever when installing the toner cartridge into the image drum, it may cause a malfunction.
8. Maintenance Replacing the Image Drum Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents. If the document feed roller of ADF has fallen, open and close the ADF cover. When the "[COLOR] Image Drum Near Life" message appears on the display screen, prepare a replacement image drum. If you continue printing, the message "[COLOR] Image Drum Life" will be displayed and printing will stop.
8. Maintenance 5 You can set when to display the "[COLOR] Image Drum Near Life" message. Press the (SETTING) button > [Admin Setup] > [User Install] > [Drum Near Life Timing] on the operator panel to change the setting. Available values are from 500 to 3,000 (in 500 increments). 1 2 Remove the image drum (c) from the machine and place the image drum on a flat surface. While removing consumables, be careful not to hit them to the LED head. Prepare new image drum.
8. Maintenance 7 Lift the toner cartridge (e) from the right side, and remove it from the image drum. 8 9 Unpack a new image drum and place it on a flat surface. cartridge and image drum color label align. Then insert the right side gently into place. 12 Remove the desiccant pack. 10 Remove the toner cover.
8. Maintenance 13 Check the label color of the new image drum and place the drum into the machine. Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents. If the document feed roller of ADF has fallen, open and close the ADF cover. 14 Close the output tray (b) slowly and push the center of the output tray for confirmation. 16 Please recycle image drums.
8. Maintenance 3 Replacing the Image Drum and Toner Cartridge at the Same Time Press the button (A) and open the output tray (b) completely. Burns may result. This section describes how to replace the image drum and toner cartridge with new ones at the same time. The fuser unit is extremely hot. Do not touch it. • Use extra care when handling the image drum (the green cylinder), because it is fragile. • Do not expose the image drum to direct sunlight or strong light (approximately 1,500 lux or more).
8. Maintenance 8 Remove the toner cover. 9 Unpack a new toner cartridge. While removing consumables, be careful not to hit them to the LED head. Burns may result. 10 Shake the cartridge several times vertically and horizontally. 11 Remove the tape (d) from the toner cartridge. Never throw a used image drum or toner cartridge into a fire. They may explode, and the toner inside may fly off and cause burns. 6 7 Unpack a new image drum and place it on the flat surface. Remove the desiccant pack.
8. Maintenance 12 Insert a new toner cartridge (e) by aligning its left side indentation (f) with the protrusion (g) on the image drum so that the toner cartridge and image drum color label align. Then insert the right side gently into place. If you close the output tray without turning the blue lever when installing the toner cartridge into the image drum, it may cause a malfunction. Be sure to turn the blue lever until its top aligns on the lug in the back of the toner cartridge.
8. Maintenance Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents. If the document feed roller of ADF has fallen, open and close the ADF cover. 17 Please recycle image drums and toner cartridges. If you must dispose of an image drum, put it in a plastic bag or similar container and dispose of it in accordance with your municipality's ordinances or guidelines.
8. Maintenance Cleaning Each Part of the Machine Cleaning the Document Glass Clean the document glass once a month to maintain image quality of the printouts. This section describes how to clean the machine and parts. Do not use benzine, thinners, or alcohol. They may damage the plastic parts of the machine. • Cleaning the Document Glass • Cleaning the LED Head - 128 - 1 Open the document glass cover.
8. Maintenance Cleaning the LED Head If the document glass surface and document holding pad are very dirty, wipe gently with a soft cloth that has been moistened with neutral detergent and squeezed well, and then wipe again with a soft cloth that has been slightly moistened with water and squeezed well. 3 Clean the LED head if vertical white lines appear, images are faded, or the periphery of letters are smudged in the printouts. Close the document glass cover.
8. Maintenance 2 Press the button (A) and open the output tray (b) completely. 4 Close the output tray (b) slowly and push the center of the output tray for confirmation. 5 Hold the handle (B) to close the scanner unit (a). Burns may result. The fuser unit is extremely hot. Do not touch it. 3 Wipe the four lenses of the LED heads with a soft tissue paper lightly. Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents.
9 Troubleshooting If Paper Jams Occur If a Document Jam Occurs Copy Problems Print Problems Scan Problems Fax Problems If an Error Message is Displayed on the Operator Panel
9. Troubleshooting If Paper Jams Occur If the Error Code is "370", "371", "372" This section describes how to handle when a paper jam occurs. Check the error code on the operator panel and see the corresponding page. 1 If documents are set in the ADF or on the document glass, remove them. 2 Hold the handle (B) and open the scanner unit (a) completely.
9. Troubleshooting 3 Press the button (A) and open the output tray (b) completely. 5 Cover the removed image drums with paper so that the image drums are not exposed to light. 6 Remove the jammed paper slowly by pulling the edge of paper. Burns may result. The fuser unit is extremely hot. Do not touch it. 4 Remove the four image drums from the machine and place the image drums on a flat surface. While removing consumables, be careful not to hit them to the LED head.
9. Troubleshooting 7 If paper jams in the fuser unit, press the jam release lever (c) on the fuser unit and slowly pull the jammed paper toward you. 8 Tilt back the lock levers (d) on the both sides of the fuser unit toward you. 9 - 134 - Hold the fuser unit handle and lift the fuser unit out of the machine.
9. Troubleshooting 10 Turn the lock levers (e) on the both sides of the belt unit toward you and remove the belt unit by holding the lock levers. 12 Hold the lock levers of belt unit and place the belt unit into the machine. 11 13 Turn the lock levers (e) on the both sides of the belt unit forward. Remove the jammed paper slowly by pulling the edge of paper.
9. Troubleshooting 14 Hold the fuser unit handle and place the fuser unit into the machine. 16 Replace the four image drums into the machine 15 Tilt the lock levers (c) on the both sides of the fuser unit. 17 Close the output tray (b) slowly and push the center of the output tray for confirmation. 18 Hold the handle (B) to close the scanner unit (a).
9. Troubleshooting If the Error Code is "380", "381", "382", "385", "389" Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents. If the document feed roller of ADF has fallen, open and close the ADF cover. - 137 - 1 If documents are set in the ADF or on the document glass, remove them. 2 Hold the handle (B) and open the scanner unit (a) completely.
9. Troubleshooting 3 Press the button (A) and open the output tray (b) completely. 5 Cover the removed image drums with paper so that the image drums are not exposed to light. 6 Remove the jammed paper slowly by pulling the edge of paper. Burns may result. The fuser unit is extremely hot. Do not touch it. 4 Remove the four image drums from the machine and place the image drums on a flat surface. While removing consumables, be careful not to hit them to the LED head.
9. Troubleshooting 7 8 9 If paper jams in the fuser unit, press the jam release lever (c) on the fuser unit and slowly pull the jammed paper toward you. 10 Tilt back the lock levers (d) on the both sides of the fuser unit toward you. - 139 - Hold the fuser unit handle and lift the fuser unit out of the machine. Check that any pieces of paper do not remain inside the machine.
9. Troubleshooting 11 Hold the fuser unit handle and place the fuser unit into the machine. 13 Put all four image drums back into the machine. 12 Tilt the lock levers (d) on the both sides of the fuser unit. 14 Close the output tray (b) slowly and push the center of the output tray for confirmation. 15 Hold the handle (B) to close the scanner unit (a).
9. Troubleshooting If the Error Code is "390" Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents. If the document feed roller of ADF has fallen, open and close the ADF cover. - 141 - 1 If documents are set in the ADF or on the document glass, remove them. 2 If paper is loaded on the MP tray, remove the paper.
9. Troubleshooting 3 Hold the handle (B) and open the scanner unit (a) completely. 4 Press the button (A) and open the output tray (b) completely. Burns may result. The fuser unit is extremely hot. Do not touch it. While removing consumables, be careful not to hit them to the LED head. - 142 - 5 Remove the four image drums from the machine and place the image drums on a flat surface. 6 Cover the removed image drums with paper so that the image drums are not exposed to light.
9. Troubleshooting 7 Open the transparent cover (c) inside the machine, remove the jammed paper slowly by pulling the edge of paper. 8 Put all four image drums back into the machine. 9 - 143 - Close the output tray (b) slowly and push the center of the output tray for confirmation. 10 When loading paper on the MP tray, load the paper with the print side face up. 11 Hold the handle (B) to close the scanner unit (a).
9. Troubleshooting If the Error Code is "391", "392", "393" Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents. A paper jam has occurred while feeding paper from a paper tray. If the document feed roller of ADF has fallen, open and close the ADF cover. If paper jams occur frequently, clean the paper feed rollers. For details, refer to "Cleaning the Paper Feed Rollers (Tray 1/Tray 2/Tray 3) (Advanced Manual)".
9. Troubleshooting 5 Press the button (A) and open the output tray (b) completely. 6 Close the output tray (b) slowly and push the center of the output tray for confirmation. If jammed paper cannot be found, check the positions of the paper guides and paper stopper in the cassette and ensure that paper is correctly loaded. 3 4 Replace the paper cassette into the machine. Hold the handle (B) and open the scanner unit (a) completely.
9. Troubleshooting 7 Hold the handle (B) and close the scanner unit (a). If the Error Code is "409" 1 Close the rear output tray (b). 2 Hold the handle (B) and open the scanner unit (c) completely. Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents. If the document feed roller of ADF has fallen, open and close the ADF cover. Opening and closing the output tray starts printing.
9. Troubleshooting 3 Press the button (A) and open the output tray (d) completely. 5 Cover the removed image drums with paper so that the image drums are not exposed to light. 6 Remove the jammed paper slowly by pulling the edge of paper. Burns may result. The fuser unit is extremely hot. Do not touch it. 4 Remove the four image drums from the machine and place the image drums on a flat surface. While removing consumables, be careful not to hit them to the LED head.
9. Troubleshooting 7 If paper jams in the fuser unit, press the jam release lever (e) on the fuser unit and slowly pull the jammed paper toward you. 8 Tilt the lock levers (f) on the both sides of the fuser unit toward you. 9 - 148 - Hold the fuser unit handle and lift the fuser unit out of the machine.
9. Troubleshooting 10 Turn the lock levers (g) on the both sides of the belt unit toward you and remove the belt unit by holding the lock levers. 12 Hold the lock levers of belt unit and place the belt unit into the machine. 11 13 Turn the lock levers (g) on the both sides of the belt unit forward. Remove the jammed paper slowly by pulling the edge of paper.
9. Troubleshooting 14 Hold the fuser unit handle and place the fuser unit into the machine. 16 Put all four image drums back into the machine. 15 Tilt the lock levers (f) on the both sides of the fuser unit. 17 Close the output tray (b) slowly and push the center of the output tray for confirmation. 18 Hold the handle (B) to close the scanner unit (c).
9. Troubleshooting Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents. If the document feed roller of ADF has fallen, open and close the ADF cover.
9. Troubleshooting If a Document Jam Occurs If a Document is Visible in the Paper Path This section describes how to handle when a document jam occurs. 1 Open the ADF cover (a). 2 Pull out the document upward. • If a Document is Visible in the Paper Path • If a Document is Invisible in the Paper Path Sticky notes and labels attached on the documents may cause a document jam. When using the ADF, remove sticky notes or labels from the document.
9. Troubleshooting If a Document is Invisible in the Paper Path 1 2 Open the inner cover (b). 5 If you can see the edge of the jammed document, pull it out gently. Open the ADF cover (a). Remove the jammed document. Proceed to step 4 if you cannot remove the jammed document. Do not try to remove the document by force. 3 4 If you were able to remove the document, proceed to step 8.
9. Troubleshooting 6 If the edge of document jammed under the document tray (c) can be seen, lift up the document tray and gently pull out the document to remove. 7 If you were able to remove the document, close the inner cover. 8 Close the ADF cover slowly. Remove the document on the document tray, and then close the ADF cover. Otherwise, documents may be torn or folded. If an error occurs while copying, the copying gets canceled.
9. Troubleshooting Copy Problems Unable to Copy • Unable to copy This section describes problems with the copy function. Point to check If you cannot solve a problem with the following solutions, contact your dealer. • Unable to Copy Solution Reference Is the machine turned on? Turn the machine on. Is the machine being initialized? Wait until initialization is complete. Is your document set properly? Set the document properly. Is there paper in the tray? Load paper in the tray.
9. Troubleshooting Point to check Is another job in progress? Solution Start copying after the other job is complete. • Unable to sort copies Reference - Is a print job from a computer or other Wait until printing is complete. device in progress? - Is a fax being sent in real time? Wait until the transmission is complete. - Is Continuous Scan mode on? Select [Scan completed] on the display screen. Is the machine offline? Press the (PRINT) button, and then select [Online/Offline].
9. Troubleshooting Print Problems Unable to Print • Common to Windows and Mac OS X This section describes problems with printing from a computer. Cause • If you cannot solve a problem with the following solutions, contact your dealer. Solution Reference The machine is in Sleep mode or Deep Sleep mode. Press the (POWER SAVE) button to enter standby status. The machine is turned off. Turn the machine on. A LAN cable or USB cable is unplugged.
9. Troubleshooting Cause Solution Reference The output port of the printer driver is Select the output port for connecting incorrect. the LAN cable or USB cable. - The machine is processing data from Wait until printing is complete. another interface. - [Received invalid data] is displayed on the operator panel and the machine does not print.
9. Troubleshooting Scan Problems Unable to Scan This section describes problems with the scan function. Point to check If you cannot solve a problem with the following solutions, contact your dealer. Solution Is the machine turned off? Turn the machine on. Is the cable connected to the machine? Check the cable connections, and then connect the cables properly. Is there any damage to the cable? Change the cable. Is the network setting correct? Set the network setting correctly.
9. Troubleshooting Fax Problems Unable to Send a Fax • Unable to send a fax This section describes problems with the fax function. Point to check If you cannot solve a problem with the following solutions, contact your dealer. Solution Did you send in the correct procedure? Check the procedure, and then try again. Did you specify the correct fax number? If you are using speed dial, print the speed dial list to check the registration.
9. Troubleshooting • After dialing, even if the send a fax (MONO) button is pressed, the machine cannot Point to check Solution Unable to Receive a Fax • Unable to receive a fax Reference Did you specify the appropriate dial type? Specify the appropriate dial type for your region. Is the document set properly? Set the document properly. Did you dial the correct number? Dial the correct number. Is the recipient's line busy? Wait until the line is opened, and then try again.
9. Troubleshooting If an Error Message is Displayed on the Operator Panel Error Message List If an error occurs in this machine, an error message and/or an error code (a 3-digit number) is displayed on the operator panel and (STATUS) on the operator panel blinks or lights up. Wait a moment. Network initializing ... The network is being initialized. Wait for a while until the machine connects to the network. Checking File System File system in a flash memory device is being checked. Wait for a while.
9. Troubleshooting Wait a moment. Executing maintenance. Image Drum Unit Near Life The programs on the machine are being updated. Do not turn the machine off until the update completes. The machine automatically restarts after the update completes. The image drum indicated on the screen is near life. Have a new image drum ready. C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black Fuser Unit Near Life Toner Low. The fuser unit is near life. Have a new fuser unit ready.
9. Troubleshooting [TRAY] Empty. Disk Read/Write Error No paper is loaded in the indicated tray. Load paper. An error has occurred in the file system. Press [Close]. File System is full. Flash Error Memory in the file system is full. Delete unnecessary files. An error has occurred when firmware was being updated. Contact the administrator. File System is write protected. Invalid print data received. The File System is write-protected. Contact the administrator of the MFP.
9. Troubleshooting Wait a moment. Network Configuration writing ... M Non Recommended Toner. Error: 551, 555, 615, 621 Network settings for this machine is changed. The new settings are being stored. Wait for a while. The installed M (Magenta, red) toner cartridge is not optimum. We recommend using an optimum toner cartridge. Wait a moment. Network initializing ... Y Non Recommended Toner. Error: 550, 554, 614, 620 Network settings for this machine are initializing. Wait for a while.
9. Troubleshooting Paper Jam: 391, 392, 393 Please open the scanner unit and the Output Tray. Please change Fuser Unit.: 354 A paper jammed via the paper feed path from the indicated tray. Pull out the cassette, and then remove paper. If multiple sheets of paper are fed at a time, remove paper and reload paper. Make sure that the paper stoppers are set in the right position. The fuser unit reaches its lifetime. Replace the fuser unit with a new one.
9. Troubleshooting Please check the Output Tray.: 310 USB Memory disconnected. Indicated cover is open. Close the cover. Error: 310 The output tray. The USB Memory was removed while performing Scan To USB Memory. Connect USB Memory and try again. Connect to PC failed. Power OFF/ON No destination computer was found for Scan to Computer. Make sure that your computer is turned on and recordable. To erase the message, press [Close]. Turn the machine off, and then back on.
9. Troubleshooting SMTP Auth. Unsupported Storage Space Full The SMTP server does not support the authentication system. Check the network settings. Memory in the FTP server is low. Delete unnecessary files and ensure the free space. Please change File Name. POP3 Login failed. The specified file name is not acceptable. Check the FTP server settings and change the file name. An attempt to log into the POP3 server ended up an authentication error. Check the network settings.
9. Troubleshooting Please remove the connected USB device. Unsupported USB device is connected. Error PDF An unsupported USB device is connected. Remove the USB device. The PDF file is damaged. Check the file. Please remove the connected USB device. USB device has not been recognized. Invalid Password The connected USB device was not recognized. Remove the USB device. This PDF file is password protected. Enter a password to print. Please remove the USB Hub. USB Hub is connected.
9. Troubleshooting Toner Empty Firmware Update Error Please try again. If network doesn't work, please try firmware update over USB. The indicated cartridge ran out of toner. Replace the empty toner cartridge with a new one. Updating the firmware failed. Update again. Wait Timeout is disabled. If your printer is connected to USB port, it may become unable to print a job without via the USB port.
9. Troubleshooting Duplex print error. Duplex printing is not available on the specified paper. Check the size and thickness of paper. Press [Close]. Changing Language. Panel operation is disabled. Display language is being changed. Wait for a while. Language Change Failed. Error num: [CODE] Switching display languages failed. Press the power button to turn the machine off, and then back on. Detected an abnormality of internal database. The data must be deleted.
10 Operating Management/Specifications Changing the Administrator Password Saving Power Consumption with the Power Save Function Specifications This section describes how to manage the machine and its specifications.
10. Operating Management/Specifications Changing the Administrator Password It is recommended to change the administrator password to protect your security. Set the administrator password using from 6 to 12 alphanumeric characters. Be careful not to forget the set password. 1 2 3 Press the (SETTING) button on the operator panel. Press the button to select [Admin Setup] and press the (OK) button. Enter the administrator password.
10. Operating Management/Specifications Saving Power Consumption with the Power Save Function Setting the Length of Idle Time Before Entering Power Save Mode 1 2 3 The machine has three Power Save modes: Power Save, Sleep, and Deep Sleep. In Power Save mode, the display screen turns off and the power saving indicator lights up or blinks. Press the (POWER SAVE) button to enter Power Save mode.
10. Operating Management/Specifications Setting the Length of Idle Time Before Entering Sleep Mode 1 2 3 Press the (SETTING) button on the operator panel. Press the button to select [Admin Setup] and press the Restrictions in Power Saving Function The machine does not enter Sleep mode in the following cases. • When an error occurs on the machine (OK) button. • When a delayed fax transmission is set • When a fax transmission is waiting for redialing Enter the administrator password.
10. Operating Management/Specifications *2 The elapse time in Deep Sleep mode is not included in the intervals of the e-mail alert notification time and the intervals of the NTP server update time. Automatically Turning the Machine Off (Auto Power Off) The machine equipped with the Auto Power Off function which automatically turns the power off if the machine is left unoperated for a certain period of time.
10. Operating Management/Specifications 7 8 Press [Auto Power Off]. Setting the Length of Idle Time Before Auto Power Off Works Select the value. 1 2 3 Press the (SETTING) button on the operator panel. Press the button to select [Admin Setup] and press the (OK) button. Enter the administrator password. The factory default administrator name and password are "admin" and "999999" respectively. 4 5 6 7 8 - 177 - Select [Enter], and then press the Press or (OK) button.
10. Operating Management/Specifications Specifications General Specifications This section describes the specifications of the machine. MFP Model MC563/ES5463 MFP • General Specifications Model Number N36401B Item MC563/ES5463 MFP • Copier Specifications CPU ARM 667MHz • Fax Specifications Memory DDR3 32bit 1GB • Scanner Specifications ROM 3 GB • Printing Specifications Weight (including consumables) Approx.
10. Operating Management/Specifications Copier Specifications Fax Specifications Item Document size ADF MC563/ES5463 MFP Compatibility Compression method MH, MR, MMR, JBIG A4, A5, A6, B5, B6, B6 Half, Letter, Executive, Statement, 8.5 SQ, 16K (197 x 273 mm, 195 x 270 mm, 184 x 260 mm), Index Card, 4 x 6 inches, 5 x 7 inches, Envelopes Modem speed Up to 33.6 Kbps Lines PSTN, PBX Line interface RJ11 x 2 (Line/TEL) Color 12 seconds Transmission speed Approx. 2 seconds/page (ITU-T no.
10. Operating Management/Specifications Scanner Specifications Printing Specifications Item MC563/ES5463 MFP Type Document Glass with ADF function Image sensor Color CIS Light source LED Scanning resolution 600 × 600 dpi, 300 × 600 dpi Document thickness ADF Document glass Scanning speed 64 - 105 g/m2 (17 - 28 lb) 20 mm 50 sheets (80 g/m2) and total thickness 5 mm or lower ADF document capacity Scanning area Item ADF Simplex : Up to 216 × 356 mm (8.
10. Operating Management/Specifications Item Paper loading capacity MC563/ES5463 MFP Network Specifications • Tray 1 250 sheets (less than 80 g/m2), total thickness 25 mm or lower. • MP tray 100 sheets (less than 80 g/m2) and total thickness 10 mm or lower, 10 envelopes (85 g/m2). • Additional tray unit (optional) 530 sheets of Standard paper /80 g/m2 and total thickness 53 mm or lower.
10. Operating Management/Specifications cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device. Wireless LAN Specifications (Option) Regulatory wireless LAN statements Le présent appareil est conforme aux la partie 15 des règles de la FCC et CNR d'Ubdustrie Canada applicables aux appareils radio exempts de licence.
Menu List Reports————————— ┬ Configuration ├ │ │ │ │ │ │ │ │ ├ │ │ │ │ │ │ │ │ ├ │ │ └ System ├ File List ├ Demo Page ├ Error Log ├ Scan To Log ├ Usage Report ├ Network Information ├ Supplies Report └ Job Log Fax ├ Speed Dial List ├ Group List ├ Fax Tx Log ├ Fax Rx Log ├ Fax Tx/Rx Log ├ Daily Tx/Rx Log Report ├ Fcode Box List └ Block Junk Fax List E-mail/Internet Fax ├ Journal Report └ Address Book Print ├ PCL Font List ├ PSE Font List ├ PPR Font List ├ FX Font List ├ Color Tuning Pattern
Paper Setup——————— ┬ Tray1 │ ├ Paper Size (A4) │ ├ Media Type (Plain) │ └ Media Weight (Medium) ├ Tray2* │ ├ Paper Size (A4) │ ├ Media Type (Plain) │ └ Media Weight (Medium) ├ Tray3* │ ├ Paper Size (A4) │ ├ Media Type (Plain) │ └ Media Weight (Medium) ├ MP Tray │ ├ Paper Size (A4) │ ├ Media Type (Plain) │ ├ Media Weight (Medium) │ └ MP Tray Usage (When Mismatching) ├ Select Tray │ ├ Fax │ │ ├ Tray 1 (ON) │ │ ├ Tray 2* (ON) │ │ ├ Tray 3* (ON) │ │ └ MP Tray (OFF) │ └ Copy │ ├ Tray 1 (ON(Prior)) │ ├ Tray
Phone Book——————— ┬ Speed Dial │ ├ Edit/Register │ │ ├ Name │ │ ├ Fax Number │ │ └ Group No. │ ├ Delete │ ├ Sort by Name │ ├ Sort by Number │ └ Search └ Group No. ├ Edit/Register │ ├ Name │ └ Speed Dial ├ Delete ├ Sort by Name ├ Sort by Number └ Search Profile————————— ┬ Edit/Register │ ├ Profile Name │ ├ Protocol │ ├ Target URL │ ├ Port No.
Network Scan Destination ┬ │ │ │ ├ ├ ├ └ Edit/Register ├ Destination ├ Destination Address └ Port No. Delete Sort By Name Sort By Number Search Store Document Settings ┬ Store │ └ Fcode Bulletin Board ├ Delete │ └ Fcode Bulletin Board └ Print ├ Fcode Box └ Received Documents View Information———— ┬ System Information │ ├ Serial No. │ ├ Asset No. │ ├ Lot No.
Easy Setup ——————— ┬ 1. Date/Time Setting │ ├ Time Zone │ ├ Daylight Saving │ └ Day and Time │ ├ Server │ │ ├ SNTP Server (Primary) │ │ └ SNTP Server (Secondary) │ └ Manual │ ├ Date │ └ Time ├ 2. Fax Setting │ ├ Fax Number │ └ Sender ID ├ 3. Network Setting │ ├ Auto │ └ Manual │ ├ IP Address │ ├ Subnet Mask │ ├ Default Gateway │ ├ DNS Server (Primary) │ ├ DNS Server (Secondary) │ ├ WINS Server (Primary) │ └ WINS Server (Secondary) └ 4.
Admin Setup —————— ┬ Copy Setup │ └ Default Settings │ ├ Scan Size (A4) │ ├ Duplex Copy (OFF(Simplex)) │ ├ Zoom (100%) │ ├ Sort (ON) │ ├ Image Settings │ │ ├ Density (0) │ │ ├ Document Type (Text&Photo) │ │ ├ Resolution (Normal) │ │ ├ Background Removal (Auto) │ │ ├ Show-Through Removal (Middle) │ │ ├ Contrast (0) │ │ ├ Hue (0) │ │ ├ Saturation (0) │ │ └ RGB │ │ ├ Red (0) │ │ ├ Green (0) │ │ └ Blue (0) │ ├ Direction (Portrait) │ ├ ID Card Copy (OFF) │ ├ Continu
│ │ ├ Rx Reduc. Rate (Auto) │ │ ├ Reduc. Margin (24 mm) │ │ ├ ECM Mode (ON) │ │ ├ PreFix │ │ ├ Received Time Stamp (OFF) │ │ ├ Print Check Message (ON) │ │ ├ Duplex (OFF) │ │ └ Distant Station Priority (Type1) │ └ Fax Setting │ ├ Service Bit (OFF) │ ├ Country Code (lnternational) │ ├ A/R Full Print (ON) │ ├ Daily Tx/Rx Log Report │ │ ├ Setting (OFF) │ │ └ Print time (0 Hour 0 Minute) │ ├ H/Modem Rate(For Tx) (33.6 Kbps) │ ├ H/Modem Rate(For Rx) (33.
│ │ │ └ RGB │ │ │ ├ Red (0) │ │ │ ├ Green (0) │ │ │ └ Blue (0) │ │ ├ Continuous Scan (OFF) │ │ ├ Grayscale (OFF) │ │ ├ File Format │ │ │ ├ Color (Multi-PDF) │ │ │ ├ Mono (Grayscale) (Multi-PDF) │ │ │ └ Mono (Binary) (Multi-PDF) │ │ ├ Encrypted PDF Setting │ │ │ ├ Document Open Password │ │ │ ├ Permissions Password │ │ │ └ Display Default Password (Disable) │ │ ├ Compression Rate / Color,Grayscale (High) │ │ └ Edge Erase (OFF) │ ├ E-mail Setup │ │ ├ File Name │ │ ├ Template │ │ │ ├ Edit Subject │ │ │ └
├ Print Setup │ ├ Print Menu │ │ ├ Print Setup │ │ │ ├ Copies (1 Set) │ │ │ ├ Duplex (OFF) │ │ │ ├ Media Check (Enable) │ │ │ ├ Override A4/Letter (Yes) │ │ │ ├ Resolution (600dpi) │ │ │ ├ Toner Save Level (OFF) │ │ │ ├ Mono-Print Mode (Auto) │ │ │ ├ Orientation (Portrait) │ │ │ ├ Edit Size (Cassette Size) │ │ │ ├ Trapping (OFF) │ │ │ ├ Width │ │ │ └ Length │ │ ├ Printer Adjust │ │ │ ├ Manual Timeout (60 seconds) │ │ │ ├ Timeout lnjob (40 seconds) │ │ │ ├ Timeout Local (40 seconds) │ │ │ ├ Timeout Network (
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ ├ Color Menu │ ├ Density Control (Auto) │ ├ Adjust Density │ ├ Color Tuning/Print Pattern │ ├ Cyan Tuning │ │ ├ Cyan Highlight (0) │ │ ├ Cyan Mid-Tone (0) │ │ └ Cyan Dark (0) │ ├ Magenta Tuning │ │ ├ Magenta Highlight (0) │ │ ├ Magenta Mid-Tone (0) │ │ └ Magenta Dark (0) │ ├ Yellow Tuning │ │ ├ Yellow Highlight (0) │ │ ├ Yellow Mid-Tone (0) │ │ └ Yellow Dark (0) │ ├ Black Tuning │ │ ├ Black
│ ├ XPS Setup │ │ ├ DigitalSignature (OFF) │ │ ├ DiscardControl (Auto) │ │ ├ MC Mode (ON) │ │ ├ Unzip Mode (Speed) │ │ └ White Page Skip (OFF) │ ├ SIDM Setup │ │ ├ SIDM Manual ID# (2) │ │ ├ SIDM Manual2 ID# (3) │ │ ├ SIDM MP Tray ID# (4) │ │ ├ SIDM Tray1 ID# (1) │ │ ├ SIDM Tray2 ID# *(5) │ │ └ SIDM Tray3 ID# *(6) │ ├ IBM PPR Setup │ │ ├ Character Pitch (10CPI) │ │ ├ Font Condense (12CPI to 20CPI) │ │ ├ Character Set (SET-2) │ │ ├ Symbol Set (IBM-437) │ │ ├ Letter O Style (Disable) │ │ ├ Zero Character (Norm
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ ├ DHCPv6 (Disable) │ │ ├ DNS Server (Primary) (0.0.0.0) │ │ ├ DNS Server (Secondary) (0.0.0.0) │ │ ├ WINS Server (Primary) (0.0.0.0) │ │ ├ WINS Server (Secondary) (0.0.0.0) │ │ ├ Proxy (Disable) │ │ ├ Proxy Server │ │ ├ Proxy Server Port No.
│ │ │ ├ E-mail Address (mail) │ │ │ └ Additional Filter │ │ ├ Authentication │ │ │ ├ Method (Anonymous) │ │ │ ├ UserID │ │ │ └ Password │ │ └ Encryption (None) │ └ Secure Protocol Server Setting │ └ Domain ├ Manage Unit │ ├ Default Mode (Copy) │ ├ Operation Clear │ │ ├ Operation Timeout (After 3 minutes) │ │ └ Clear After Job (OFF) │ ├ Sound Control │ │ ├ Key Touch Tone Volume (Middle) │ │ ├ Copy Completion Buzzer Volume (Middle) │ │ ├ Fax Buzzer Volume (Middle) │ │ ├ Paper Jam Error Buzzer Volume │ │ │ ├
│ └ Print Statistics │ ├ Maintenance Counter (Disable) │ ├ Reset Main Counter │ └ Reset Supplies Counter └ User Install ├ Time Zone (+00:00) ├ Set Daylight Saving (OFF) ├ Time Setup (02/01/2000 00:00) │ ├ Auto Setup │ │ ├ SNTP Server (Primary) │ │ └ SNTP Server (Secondary) │ └ Manual Setup ├ Power Setup │ ├ Auto Power Off (Auto Config) │ └ Power Supply Return (State Continue) ├ Office Document Mode (Mode1) ├ High Humid Mode (OFF) ├ Quiet Mode (OFF) ├ Drum Near
Status Menu——————— ┬ System Status └ Device Information ├ Job Lists ├ Fax Job View/Cancel ├ Supplies Status │ ├ Black Drum (100%) │ ├ Cyan Drum (100%) │ ├ Magenta Drum (100%) │ ├ Yellow Drum (100%) │ ├ Belt (100%) │ ├ Fuser (100%) │ ├ K Toner(7.0K) (100%) │ ├ C Toner(6.0K) (100%) │ ├ M Toner(6.0K) (100%) │ └ Y Toner(6.
Contact Us OKI Systems (UK) Ltd. Blays House Wick Road Egham Surrey TW20 0HJ OKI Systems (Magyarország) Kft. H-1133 Budapest, Váci út 76 Hungary Tel: +44 (0) 1784 274300 Website: www.oki.com/uk Telefon: +36 1 814 8000 Telefax: +36 1 814 8009 Website: www.okihu.hu OKI Systems (Ireland) Ltd OKI Systems (Italia) S.p.A. A7 Calmount Park Ballymount Dublin 12 D12 TX94 Ireland via Milano, 11, 20084 Lacchiarella (MI) Tel: +353 (0) 1 4049590 Fax: +353 (0)1 4049591 Website: www.oki.
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