Contents Ordering Replacement Supplies .................................................... 3 Media Settings ................................................................................... 4 Why Change Media Settings? .........................................................4 Media Settings for Individual Print Jobs ........................................5 Changing Default Media Settings .................................................. 6 Trays 1 & 2 ...................................................
Jam 391 .........................................................................................37 Jam 392 .........................................................................................38 Jam 390 .........................................................................................39 Changing Toner Cartridges ............................................................40 Error Messages .................................................................................42 Service & Support ......
Ordering Replacement Supplies How to Order Order Numbers • Contact the dealer where you purchased your printer/color copy system. • To locate the dealer closest to you, call 1-800-OKI-DATA (1-800-654-3282.) Toner Cartridges Color Part Number Black 52115101 Cyan 52115102 Magenta 52115103 Yellow 52115104 Image Drums 3 Color Part No.
Media Settings Why Change Media Settings? Resetting to Original Defaults Note: The … which appears in these Improper media settings: steps indicates that you should keep pressing the button repeatedly until you see the display indicated. • cause poor quality printing • cause flaking • can damage the printer To reset the printer menu to its original default settings: Default Media Settings The Default Setting 1. Press mode. to enter the Menu The default media weight setting for all trays is Medium.
Media Settings (cont.) Media Settings for Individual Print Jobs Table 1: Media Weight Settings, US Bond Setting If you are printing a job on special media, you can temporarily load the media in a tray and change the media settings for that tray in the driver as you print the job. Light Medium Heavy Ranges for Printer Media Weight Settings Ultra Heavy US Bond (Metric) 16 to 19 lb. (60 to 71 g/m2) 20 to 27 lb. (75 to 101 g/m2) 28 to 32 lb. (105 to 120 g/m2) 33 to 54 lb.
Changing Default Media Settings Trays 1 & 2 To Change the Media Weight Default for Trays 1 & 2 ENTER 5. Press Note: The default media weight The second line of the display starts blinking. setting for Trays 1 and 2 is Medium. Note: The … which appears in these 6. Press steps indicates that you should keep pressing the button repeatedly until you see the display indicated. 1. Press mode. . … TRAYX* MEDIAWEIGHT YYYY** to enter the Menu ENTER 7. Press 2. Press ☛ ON LINE .
Changing Default Media Settings MP Tray To Set Transparencies as the Default Media in the MP Tray ENTER 5. Press . The second line of the display starts blinking. Note: For the MP Tray, the default Media Type setting is Plain. 6. Press Note: The … which appears in these steps indicates that you should keep pressing the button repeatedly until you see the display indicated. 1. Press mode. to enter the Menu 2. Press … MPT MEDIATYPE TRANSPARENCY ENTER 7.
Changing Default Media Settings MP Tray (cont.) To Set Heavy Paper, Labels, or Envelopes as the Default Media in the MP Tray 4. Press … MPT PAPER SIZE LETTER Note: For the MP Tray, the default * ENTER Media Size setting is Letter and the default Media Type setting is Plain. 5. Press . The second line of the display starts blinking. First, set the Media Size Note: The … which appears in these steps indicates that you should keep pressing the button repeatedly until you see the display indicated.
Changing Default Media Settings: MP Tray (cont.) Then, Set the Media Type (Heavy Paper and Labels Only) 1. Press 6. You’re done! . MPT MEDIATYPE PLAIN * ENTER 2. Press . The second line of the display starts blinking. 3. Press … MPT MEDIATYPE YYYY† † YYYY = LABELS or CARD STOCK. BACK ENTER 4. Press , press . The setting is engaged and the second line of the display stops blinking. ON LINE 5. Press . The printer goes back on line.
Loading Media Trays 1 & 2 Media Weight Range: Tray 1:16 to 32 lb. US Bond (60 to 120 g/m2) Tray 2:16 to 47 lb. US Bond (60 to 177 g/m2) Media Size Range: Letter, Legal-14, Legal-13.5, Legal-13, A4, A5, A6, B5, Executive, Custom (min. 3.94'' x 5.83'' [100 x 148 mm], max. 8.5'' x 14'' [215.9 x 355.6 mm]) Tray 1 Capacity: 300 sheets of 20-lb. paper Optional Tray 2 Capacity: 530 sheets of 20-lb.
Loading Media Multi-Purpose Tray Weight Range: Size Range: 20 to 54 lb. US Bond (42 to 113 lb. Index, 75 to 203 g/m2 metric) Min. 3.94" x 5.83" [100 to 148 mm], max. 8.5" x 14" [216 x 356 mm] (Non-standard sizes must be defined in driver before printing: see your on-line User’s Guide [on the Publications CD].) Banners: 8.25 to 8.5'' [210 to 216 mm] wide by up to 47.25'' [1.2 m] long. Must be fed one sheet at a time. Takes: 100 sheets of 20-lb. paper, 50 transparencies, 10 envelopes Labels: max.
Selecting/Using Paper Sample Ream Label: Media Weight, US Bond (see page 5) [sometimes given as substance] Media Weight, Metric: Look for this to confirm US Bond vs Index. Specifications Caution! The ink on pre-printed letterhead stationery must be able to withstand 446°F (230°C) for 0.2 second, including mechanical pressures to 25 psi (1.8 kg/cm2). Important! If you experience curling when printing a file in duplex mode, switch to 28-lb. US Bond paper.
Selecting/Using Transparencies Specifications Caution! Transparencies must be able to withstand 446°F (230°C) for 0.2 second, including mechanical pressures to 25 psi (1.8 kg/cm2). Important! Use only recommended transparencies. Usable Sizes Feed Tray Exit Tray Media Type Media Recommended Weight • Letter MP Tray Rear Transparency Ignored Only Only • A4 Printing Transparencies Windows NT 4.0 Properties → Advanced → Document Options → Media Check = Off.
Selecting/Using Labels Specifications Insert labels in the Multi-Purpose tray label side up, top edge aimed into the printer. Caution! Labels must be able to withstand 446°F (230°C) for 0.2 second, including mechanical pressures to 25 psi (1.8 kg/cm2).
Selecting/Using Thick Paper Sample Ream Label: Media Weight • Tray1: Heavy • MP Tray & Optional Tray2: Heavy, Ultra Heavy Recommended • Oki Premium Card Stock (see page 18) Media Weight, Index (see page 5).
Selecting/Using Envelopes Specifications Important! For the best print results, use only the recommended envelopes. Never use envelopes with metal clasps, snaps, windows, or V-flap seals: Caution! Envelopes must be able to withstand 446°F (230°C) for 0.2 second, including mechanical pressures to 25 psi (1.
Selecting/Using Oki Print Media Oki® Synflex™ Oki Bright White Proofing Paper* Order # 52206101 White, 500 32-lb.
Selecting/Using OKI® Media (cont.) Oki Premium Color Transparencies Oki Premium Card Stock* Weight OKI Order # 60 lb. (Cover) 52205601 90 lb. (Index) 52205602 110 lb.
Ideas for Using Printer Features Proof & Print Feature Note: For detailed information on these features, see your on-line User’s Guide Use Proof & Print to proof your document before printing multiple copies. Secure Print Feature Ideal for printing confidential documents on a network system. Overlays (Forms) Idea! Note: Overlay elements must be created in your software application, then stored on the printer’s hard drive using OKI Storage Device Manager before they can be used.
Secure Print To print out a secure (confidential) document, you must know: ENTER 5. Press • your personal password (PIN) • the name used to place the document on the Hard Disk Drive to engage the number and move to the next digit. ENTER PASSWORD 5*** To Print The Document 6. Repeat steps 4 and 5 for each digit of the password. Note: The “…” in these steps indicates that you should press the button repeatedly until you see the display indicated. 1. Press mode.
Proof & Print To print a proofed document, you must know: ENTER 5. Press • your personal password (PIN) • the name used to place the document on the Hard Disk Drive to engage the number and move to the next digit. ENTER PASSWORD 5*** To Print a Proofed Document Note: The “…” in these steps 6. Repeat steps 4 and 5 for each digit of the password. indicates that you should keep pressing the button repeatedly until you see the display indicated. 1. Press SELECT JOB ALL JOBS to enter the Menu mode.
Printing Built-In Reports Printing the MenuMap (Listing of the Current Menu Settings) Print a Font List To print a list of the PCL emulation, Postscript emulation, IBM Proprinter emulation or Epson FX emulation fonts stored in the printer: Note: The “…” in these steps indicates that you should keep pressing the button repeatedly until you see the display indicated. 1. Press INFORMATION MENU To print a list of the current menu settings: 1. Press … ENTER … 2. Press .
Printing Built-In Reports (cont.) Print the Demo Page Print the Error Log 1. Press 1. Press … INFORMATION MENU INFORMATION MENU ENTER ENTER 2. Press . 2. Press PRINT MENU MAP EXECUTE 3. Press . PRINT MENU MAP EXECUTE … 3. Press DEMO1 EXECUTE … PRINT ERROR LOG EXECUTE ENTER 4. Press … ENTER . 4. Press The Demo page prints and the printer goes back on line. . The Error Log prints and the printer goes back on line.
Printing Built-In Reports (cont.) Print the File List The File List prints and the printer goes back on line. Note: This item will not appear in the menu unless you have the optional Hard Disk Drive installed (see your on-line User’s Guide for more information). To print a list of the files stored on the printer’s hard drive: 1. Press … INFORMATION MENU ENTER 2. Press . PRINT MENU MAP EXECUTE 3. Press … PRINT FILE LIST EXECUTE ENTER 4. Press .
Setting Power Save Parameters Power Save 4. Press Power Save sets how long the printer waits before going into standby mode. This saves energy, but the printer requires time to warm up when it receives a print job or if you want to enter the menu and change settings. POW SAVE TIME XX† MIN † XX = 5, 15, 30, 60 (default), or 240 minutes. Setting the Power Save Interval BACK ENTER 5. Press Note: The “…” in these steps , press 6. … ☛ ON LINE . To Disable/Enable Power Save SYSTEM CONFIG MENU 1.
Power Save Parameters (cont.) 4. Press … POWER SAVE ENABLE† 5. Press . POWER SAVE DISABLE† † Pressing the + button toggles back and forth between Enable and Disable. BACK ENTER 6. Press , press . The new setting is engaged and the second line of the display stops blinking. ON LINE 7. Press .
Control Panel Buttons READY ON LINE BACK ENTER ATTENTION MENU Back On Line BACK CANCEL ON LINE Press this button to go back to the previous Item or Category, or to place the printer back on line. Press ON LINE to switch the printer between on line and off line status. Menu + When the printer is in the Menu mode, press ON LINE to exit the Menu mode and return the printer to its previous status (on or off line). Press MENU + to enter the Menu mode or to go to the next Category in the Menu.
Control Panel Lights READY ON LINE BACK ENTER ATTENTION MENU READY Ready LED (Green) On: printer is on line. Off: printer is off line. Flashing: printer is receiving data. ATTENTION Attention LED (Red) On: Warning or Error status Off: Normal status. Flashing: Alarm status.
Clearing Media Jams Jam 382 4 OPEN TOP COVER 382: PAPER JAM 1 CAUTION! Fuser may be HOT! To remove the sheet if it is trapped in the fuser, reach inside the printer and push the fuser pressure release lever (1) towards the front and down, and pull out the sheet. Then let go of the fuser pressure release lever. 2 • If the sheet does not come out easily, go to step 3. • If the sheet does come out easily, close the cover.
Clearing Media Jams (cont.
Clearing Media Jams (cont.) Jam 381 3 Remove the image drums/ toner cartridges: OPEN TOP COVER 381: PAPER JAM 1 Caution! To avoid damage to the drums: • Be sure to set the drums on a flat surface. • Do not touch the shiny green area on the bottom of the drums. • Do not expose the drums to light for more than 5 minutes. 2 C M Y K Caution! The fuser (behind cyan [C] toner) may be hot.
Clearing Media Jams (cont.) 4 5 6 Warning! If the printer has been printing, the fuser will be HOT! C To remove a sheet trapped in the fuser, grasp the edge of the sheet, push the fuser pressure release lever (1) towards the front and down, and lift out the sheet. Then let go of the fuser pressure release lever. 7 If the sheet is well advanced into the fuser, see step 4 under “Jam 382” on page 29.
Clearing Media Jams (cont.
Clearing Media Jams (cont.
Clearing Media Jams (cont.) CAUTION! Fuser may be HOT! If the sheet is trapped in the fuser, lift the top cover, reach in and push the fuser pressure release lever (1) towards the front and down, and pull out the sheet. Then let go of the fuser pressure release lever.
Clearing Media Jams (cont.
Clearing Media Jams (cont.
Clearing Media Jams (cont.
Clearing Media Jams (cont.
Changing Toner Cartridges 3 Toner Cartridge Order #s, see page 3 Note: Use only Type C6 Toner.
Changing Toner Cartridges (cont.) 6 10 7 11 8 12 13 9 Important! The TONER LOW message should disappear from the display. If it doesn’t, try printing a page. If it still doesn’t disappear, reinstall the toner cartridge.
Error Messages Some of the more common error messages appear below. For additional error messages, see “Error Messages” under “Troubleshooting” in your on-line User’s Guide. INSTALL NEW TONER nnn: XXXX TONER EMPTY The toner cartridge indicated (XXX) has run out of toner. What to Do Replace the toner cartridge. XXX TONER SENSOR ERROR Appears on the second line of the display to indicate that the lever for the toner cartridge color indicated is not pushed all the way back.
Error Messages (cont.) SET XXX ON MPTRAY AND PUSH ON-LINE SWITCH REMOVE THE PAPER 480: STACKER FULL The printer has received a job for printing from the Multi-Purpose Tray and no media is loaded in the tray. The stack of paper in the top (face down) output tray is blocking the printed sheets trying to exit the printer. What to Do What to Do Load the requested media (XXX) in the Multi-Purpose Tray, then press ON LINE. Remove the stack of printed sheets from the top output tray.
Error Messages (cont.) CHECK FUSER UNIT 320: FUSER UNIT MISSING DISK FILE SYSTEM FULL The fuser is not properly installed. The printer’s internal hard drive does not have enough memory to print the current job. What to Do Open the top cover and check the fuser: What to Do Either print out or delete some of the files already on the printer’s hard drive ( see pages 20 and 21). 1. Press down on the fuser to be sure it is firmly locked in place. The message should disappear.
Error Messages (cont.) CANCELLING JOB (USER DENIED) The Job Accounting software has detected a print job from a user who is either • not authorized to print or • trying to print a color job and only authorized to print black and white job. What to Do The user should contact the System Administrator to see if their authorization can be changed.
Service & Support First … Additional OKI Resources Contact the dealer where you purchased your printer/color copy system. Available 24 hours a day, 7 days a week • Visit my.okidata.com. • Call 1-800-654-3282. OKI is a registered trademark of Oki Electric Industry Company, Ltd. 3M is a trademark or registered trademark of 3M. AmEx is a registered trademark of American Express Co. Avery is a registered trademark of Avery Dennison Corporation. HammerMill is a registered trademark of HammerMill.
