Internet Fax and Network Print/Network Scanner Kit User’s Guide
Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
Table of contents Table of contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Supported systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Supported protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Internet Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Printing documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Procedure for supported operating systems . . . . . . . . . . . . . . . . . . . . 31 NetWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Windows NT4.0/2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Windows 95/98. . . . . . . . . . . . . . .
Introduction This user’s guide describes how to install and configure the Internet Fax and network printer/scanner kit into a fax machine. After installing this kit, the following functions are available for use: • Print through a local area network (LAN). • Send and receive Internet fax messages.
Supported protocols Supported network print protocols are as follows: • TCP/IP • IPX/SPX • NetBEUI Supported Internet fax protocols are as follows: • TCP/IP • SMTP • POP3 • DNS Supported management protocols are as follows: 2 • SNMP • MIB Internet Fax and Network Print/Network Scanner
Internet Fax Internet fax settings General Before using Internet Fax, consult with the network administrator about correct network settings. There are two types of setting values for Internet Fax, which are as follows: • Data stored on the fax machine. • Data recorded on the network card. To print out a list of the setting values on the fax machine, using the control panel of the fax machine, select MENU, then select 9:REPORT PRINT and then select 6:CONFIGURATION.
Settings Internet Fax settings can be viewed by selecting MENU, then 11:SETUP and then 7:LAN OPTIONS. When 7:LAN OPTIONS is selected, the display shows user functions 80 to 93. User functions 80 to 82 are for network printing. Details of these settings are given in Network Printing. User functions from 83 onward are for Internet Fax and will not be displayed if the network card does not have an Internet Fax facility. User function 93 (NETWORK SETTINGS) is for configuring the network card.
LAN OPTIONS 82 LAN PRINT T.O. 83 >POP INTERVAL 84 DELETE POP MSG. ! key LAN OPTIONS 91 DOMAIN NAME 92 MDN 93 >NETWORK SETTINGS ENTER key 93 NETWORK SETTINGS 1 >IP ADDRESS 2 SUBNET MASK 3 DEFAULT GATEWAY ! key 93 NETWORK SETTINGS 11 FAX EMAIL ADDR. 12 DSN 13 >NIC INITIALISE User functions 83:POP INTERVAL - Intervals when the fax machine polls the server for any incoming e-mail (POP reception). 0 to 60 minutes, adjustable by the minute. If set to 0, no automatic polling is carried out.
Note 1: If a setting other than TYPE2 has been selected, e-mail remains on the server. Make sure e-mail is deleted from the server manually, e.g., from another PC. Note 2: This fax machine keeps a log of up to 50 communications, which is used to prevent any e-mail messages that have already been read from being received again. However, if there are more than 50 messages on the server, you may start receiving the same e-mail messages repeatedly.
87:HEADER PRINT - E-mail header print setting. OFF: TYPE1: TYPE2: Do not print header Print SUBJECT/FROM/TO Print all header information This setting is only valid when the TEXT Print setting is ON. 88:CODING MODE - Coding mode for TIFF file images sent by Internet Fax. Select from MH/MR/MMR. Please note that other manufacturers' Internet Fax products often support only MH. This machine supports MR and MMR modes in addition to MH. The rate of compression is MH (low); MR (medium); MMR (high). 89:EX.
or mail client. If the recipient is the same Internet Fax machine, notification in the following RFC compliant format will be transmitted. Note 1: This setting determines whether or not an MDN request will be sent with transmission. When this fax machine receives e-mail accompanied with an MDN request, it will always return MDN to the sender regardless of this setting. Note 2: If a file other than the TIFF formats compatible with this Internet Fax is received and the REPORT setting under 73:ERR.
20 or numeric key 0. The symbols available are ! # & ' ( ) * + , - . / : ; = ? · @ ” _ % ~ . The "~" (tilde) symbol will appear on the LCD as "-1". Both upper and lower case letters can be used. To switch between cases, press one-touch key 31 (CAPS key). • 1:IP ADDRESS - Sets the IP address. • 2:SUBNETMASK - Sets the subnet mask. • 3:DEFAULT GATEWAY - Sets the default gateway address.
• 11:FAX Email Address - Enter the email address defined on this machine. Maximum length: 64 characters. • 12:DSN (Delivery Status Notification) - If a mail server that has a DSN function receives a message, it will send a delivery confirmation to the sender of the message. If the mail server receiving the message does not support DSN, it is advisable to change this setting to OFF as the server may not be able to handle the message correctly and cause a communication error.
• SNMP - See the manual for the network card. • Internet Fax - The settings explained above can be entered here in addition to the following items, which are accessible only through the web: (a) SMTP Transmit: Whether or not to enable SMTP transmission protocol. For normal operations, this setting should be left at ENABLE. (b) SMTP Receive: Whether or not to enable SMTP reception protocol. This should normally be set at ENABLE. If you do not wish to receive by SMTP, change this setting to DISABLE.
tion about these settings, but, like web access, there are some differences from the network card that does not support Internet Fax. The following section explains the tabs within Admin Manager. When Admin Manager is started, it first shows a list of network cards connected to printers and fax machines. Check the MAC addresses to select which network card is to be configured. The MAC address is shown on the network card report explained earlier.
Internet fax transmission Registering addresses E-mail addresses up to 64 characters long can be assigned to one-touch keys 01 to 40. It is also possible to make up a group of email addresses and assign to one-touch dial numbers, but one-touch dial numbers for both email addresses and telephone numbers cannot be assigned to a single group. Note 1: Latin letters, numbers and symbols are assigned to one-touch keys. Also, symbols can be entered using either one-touch key 20 or numeric key 0.
Internet fax transmission flow 12:00 FAX MEMORY FREE 100% Load a document 07/01/00 12:00 FAX SELECT LOCATION(S) OR PRESS COPY Press One-Touch key Admin@network.
Admin@network.com SENDING RESULT = OK Internet fax transmission flow - specifying recipients MENU 5 RELAY INITIATE TX 6 >INTERNET FAX 7 POLLING TX/RX INTERNET FAX 1 >INTERNET TX 2 INTERNET RX INTERNET TX SELECT LOCATION(S) Use One-Touch keys and numeric keys to enter full e-mail address.
CAPS OFF Press SPEED DIAL key and enter e-mail address assigned to a OneTouch key, sales@.network.com SEARCH SPEED DIAL ENTER 1’ST CHAR. To add more recipients, press ENTER key OR ENTER SPEED NO. [ ] Press One-Touch key Admin@network.
Tiff images InternetFAX converts scanned documents into a single TIFF-format file and sends it by e-mail. This machine can transmit at a resolution of 200 x 100 dpi in STD mode, 200 x 200 dpi in FINE mode, 300 x 300 dpi or 600 x 600 dpi in EX-FINE and 200 x 200 dpi in PHOTO mode. The images are compressed using one of the standard formats used on faxes: MH, MR or MMR. Note: 600 x 600 dpi in EX-FINE and MMR settings can be changed.
Internet fax reception This fax machine automatically connects to the server to receive mail according to the POP INTERVAL TIME setting. If there is mail on the server, reception will start automatically. If there is more than one mail message, it will receive all the messages and print them out. However, if the TEXT PRINT setting is ON, it will receive only one message in each reception.
INTERNET FAX 1 INTERNET TX 2 >INTERNET RX INTERNET RX PRESS START TO RX CONNECTING admin@network.
PRINT FROM LAN Text received while PRINT setting is ON. PRINTING TEXT PRESS CLR TO CANCEL MSG. IN MEMORY Printing of received TIFF file. PRINTING PRESS STOP TO CANCEL Receiving Tiff file This fax machine receives mail messages with Tiff format attachments in the mail server and prints out the attached files. This fax machine can print out Tiff files in the Simple Mode defined in ITU-T T.37.
5 6 7 8 9 A B C D E F 00 10 20 % & ‘ ( ) * + , . / 30 5 6 7 8 9 : ; < = > ? 40 E F G H I J K L M N O 50 U V W X Y Z [ \ ] ^ _ 60 e f g h i j k l m n o 70 80 90 A0 B0 C0 D0 E0 F0 u v w x y z { | } ~ To print out the information in the mail header, set TEXT PRINT to ON. This fax machine can print only plain format text that has not been encoded by Base64 etc. If e-mail messages or text-file attachments have been encoded, printouts may be garbled.
22 Internet Fax and Network Print/Network Scanner
E-mail to fax Images received by e-mail can be forwarded by Internet Fax to any G3/ G4 fax machine. Internet Fax carries out this operation using SMTP reception. However, this function is not supported by a POP server. When forwarding an e-mail message to a fax telephone number through Internet Fax, the e-mail address must be in the format FAX=[telephone number]@[domain name]. The message can only be sent as an attachment in Tiff format and there must be no subject or text used in the e-mail.
24 Internet Fax and Network Print/Network Scanner
3. The DNS server replies to the mail server with the IP address of fax.abc.com. 4. The mail server forwards the message onto the Internet Fax. 5. The Internet Fax then forwards the message onto a G3/G4 fax machine with the telephone number of 123. Network scanner This fax machine can be used as a network scanner. Scanning is carried out as if sending an Internet Fax, but specifying the email address to which the scanned document should be sent.
E931: E932: E940: E942: E950: E980: Note: E-mail cannot be received (invalid TIFF) E-mail cannot be received (other than invalid TIFF) Memory full Command time-out Server communication error Aborted For service codes E001 and E002, the number of pages in the report will be left blank. The following are SMTP protocol error codes given in RFC821. For details, please ask the network administrator.
F040: F050: F900: F910: F920: F931: F932: F940: F941: F942: F950: F980: Note: POP protocol DELE command error POP protocol TOP command error Network card I/F error TCP/IP or SMTP/POP not supported or allowed by network card Network card not ready; transmission request received while network card is initialising (redial) E-mail cannot be received (invalid TIFF) E-mail cannot be received (other than invalid TIFF) Memory full No new mail found in manual reception Command time-out Server communication error Ab
MDN (or DSN) has been turned ON, but no confirmation has been returned. • MDN: If the receiving Internet Fax/e-mail client is not capable of receiving MDN, there may not be a receipt. • DSN: If the receiving server does not support DSN, there may not any confirmation received. • Both MDN and DSN are sent as text-format messages. If the TEXT PRINT setting is OFF, they will not be printed out. The Tiff file sent cannot be printed out on the receiver.
The LCD shows message OPTION BOARD ERROR. • A network card I/F error has occurred - turn the power off and on again to recover. A communication error occurs during reception, and a report is printed out. • The received file is not of a format supported by this machine. The same mail is printed up repeatedly. • Is 84:DELETE POP MSG setting TYPE2? Do not use other settings unless receive mail is received on a PC as well as on the fax machine.
The Internet Fax refuses to receive data. • Are characters used other than numbers, +, #, *, P or - in the telephone number? • Is the telephone number entered longer than 40 digits, the Internet Fax will not receive the transmission. • Is the recipient's domain name registered on the Internet Fax? • Is the format of the Tiff file being sent supported by this Interne Fax? Text is sent to the Internet Fax, but it does not forward it. • This fax machine does not forward text.
Network Printing Printing documents To print documents on this fax machine via the LAN, the appropriate software needs to be installed from the supplied CD-ROM and make the correct settings for the environment. Note: When printing on transparencies, set the Media Type to Light, use the manual feed method and set the machine output for face up stacking. Refer to the user's guide for the fax machine for these adjustments. The recommended transparency type is 3M CG2300.
Windows NT4.0/2000 Recommended procedure: 1. Install printer driver. 2. Install network card utility. 3. Configure network card. When printing from Windows NT4.0/2000 please use LPR (Microsoft TCP/IP Printing) included in Windows NT4.0/2000 Add the LPR port as the driver output port and assign it the IP Address configured for network card. For details, see the utilities manual in CD-ROM. TCP/IP should be added to Windows NT4.0/2000 because it is used for LPR.
3. Configure network card. When printing from Windows 3.1, a NetWare Server is required as Windows 3.1 is not a network operating system. Printing via LPR from Windows 3.1 connected to the network with other commercial TCP/IP protocols, is not assured. Other operating systems Other operating systems, such as Macintosh or UNIX, are not supported. Configuring from network utilities The network card configurations may be altered from a PC via the network using the utilities on CD-ROM.
• 81:PAPER SIZE CHECK (ON, OFF) - With this configuration ON, an alarm will be displayed at the LCD when the paper size specified from the PC and that of the tray specified by fax machine are different. If this alarm is displayed, set the correct paper size in the specified tray. Printing will begin when the tray is closed. After the printing, set the same recording paper as configured for the tray, or alter the tray configuration to the correct paper size.
Troubleshooting Option board error When OPTION BOARD ERROR is displayed on the fax machine LCD, an error may have been caused at the interface with the network card. In this case, turn off the fax machine, check that the network card is correctly installed and power up again. LAN data error When LAN DATA ERROR is displayed on the fax LCD, there may be a problem in the printing data transmitted via the network. As the printing data will be cancelled, please conduct the printing again.
36 Internet Fax and Network Print/Network Scanner
Appendix A - Operating Instructions General conditions To use Internet Fax, a network card must be installed in this machine and connected to a LAN. The network card for this machine can be connected to a 10BaseT or 10/100baseTX LAN. Also, to make a LAN connection, an IP Address, Subnet Mask and Default Gateway must be configured on this fax machine. Ask the network administrator for these settings.
• HOST NAME - Enter the host name of this machine. If the host name is not known, enter the e-mail address of this machine instead. • E-mail Address - Enter the e-mail address assigned to this machine. Transmission can be carried out when the above settings have been configured. To send a fax, place a document on the machine and press the one-touch button where the e-mail address of the recipient has been registered. The document will be scanned into memory and before transmission.
Accessing different settings To access different settings on this fax machine, refer to the table below Setting item Operation IP Address Subnet Mask Default Gateway SMTP Server Name/Address POP Server Name/Address POP User ID POP Password Domain Name Service Primary Server Domain Name Service Secondary Server HOST Name Fax Email Address MENU+9+3+1 MENU+9+3+2 MENU+9+3+3 MENU+9+3+4 MENU+9+3+5 MENU+9+3+6 MENU+9+3+7 MENU+9+3+8 MENU+9+3+9 MENU+9+3+10 MENU+9+3+11 Appendix A - Operating Instructions 39
40 Internet Fax and Network Print/Network Scanner
Appendix B - Mail Server Settings To use the gateway service of e-mail to Internet Fax to G3/G4 fax machine, the mail server and the DNS server must be configured to forward e-mail to the Internet Fax. This document gives some examples of settings for forwarding mail to the Internet Fax. The settings given here are only examples. Servers do not necessarily have to be configured as shown in order to use the gateway service. The domain name, host names and IP addresses given in this text are for example only.
Address (A) record: mail.abc.com. dns.abc.com. user.abc.com. fax.abc.com. IN IN IN IN A A A A 192.168.1.100 192.168.1.101 192.168.1.50 192.168.1.105 Also, add a PTR record of the fax machine to the reverse zone file. Pointer (PTR) record: 100.1.168.192.in-addr.arpa.IN 101.1.168.192.in-addr.arpa.IN 050.1.168.192.in-addr.arpa.IN 105.1.168.192.in-addr.arpa.IN PTR PTR PTR PTR mail.abc.com. dns.abc.com. user.abc.com. fax.abc.com. When all the records have been updated, restart the DNS server.
