Operation Manual

Troubleshooting > 114
Error
614
615
616
617
Replace toner
%ERRCODE%: incompatible
%COLOR% toner
OEM channel mismatch:
Incompatible toner cartridge fitted
(incorrect signature ID; incorrect
distribution channel group).
Replace with genuine toner
cartridge.
Error 614: Y
Error 615: M
Error 616: C
Error 617: K
Error
620
621
622
623
Replace toner
%ERRCODE%: incompatible
%COLOR% toner
OEM mismatch: Incompatible toner
cartridge fitted (protected
signature ID; incorrect distribution
channel group).
Replace with genuine toner
cartridge.
Error 620: Y
Error 621: M
Error 622: C
Error 623: K
Error
550
551
552
553
Genuine toner is recommended
%ERRCODE%: non genuine
%COLOR% toner
Unauthorised 3rd party:
Incompatible toner cartridge fitted
(signature ID can not be
recognised).
Replace with genuine toner
cartridge.
Error 550: Y
Error 551: M
Error 552: C
Error 553: K
Error
610
611
612
613
Install toner
%ERRCODE%:%COLOR% toner
missing
Toner cartridge is not fitted.
Install genuine toner cartridge.
Error 610: Y
Error 611: M
Error 612: C
Error 613: K
Error
540
541
542
543
Check toner cartridge
%ERRCODE%:%COLOR% toner
sensor error
If the code appears, contact your
dealer.
Error
401
Open upper cover
%ERRCODE%: paper multi feed
Inappropriate long paper was fed
from a tray. Check whether multi
feed has happened (See “Clearing
paper jams” ).
Open and close the cover to
perform recovery printing, and
continue.
STATUS
/ CODE
MESSAGE MEANING / ACTION