MC573/ ES5473 MFP User’s Manual
Table of contents For Mac OS X ............................................................................................................................................ 47 3 1 Before starting .............................................................................................. 4 Names of Components ............................................................................................................... 52 Cautions Related to Safety .....................................................
Descriptions of Screens for Scan ................................................................................................90 If the Error Code is "380", "381", "382", "385", "389" ............................................................................... 147 Scan To E-mail Screen ...............................................................................................................................90 If the Error Code is "390" ...........................................................
1 Before starting Cautions Related to Safety General Cautions About This Manual Trademarks and Other Information License
1. Before starting Cautions Related to Safety Indicates additional information which, if ignored or not followed, may result in personal injury or death. Indicates additional information which, if ignored, may result in personal injury.
1. Before starting General Cautions Do not vacuum spilled toner with an electric vacuum cleaner. Vacuuming spilled toner with an electric vacuum cleaner may result in ignition due to sparks from electric contacts or other reasons. If toner spills on the floor or other places, wipe the toner gently with a damp rag or other cloth while using care not to scatter the toner. Do not touch the safety switch inside this machine. High voltage may occur, resulting in electric shock.
1. Before starting Do not touch a broken liquid crystal display. Injury may result. If you get liquid (liquid crystal) spilled from the liquid crystal display into your eyes or mouth, immediately rinse with a large amount of water. Seek medical advice if necessary. Do not disassemble the image drum or toner cartridge, or force them open. You may inhale the scattered toner, or the toner may land on your hands or clothes, making them dirty.
1. Before starting About This Manual About Descriptions Marks, symbols, illustrations, and other descriptions are provided. Various information about this manual is provided here. Read these sections before using this manual. • About Marks • About Descriptions • About Symbols • About Illustrations • How to Use This Manual This section describes how to use and conditions of use of this manual. Unless otherwise specified, this manual uses screenshots of the following screens.
1. Before starting Symbol Meaning [] Indicates a menu name, item name, option, or other items that are displayed on the display screen on the operator panel. Indicates a menu, window, or dialog box name that is displayed on the screen on a computer. They can be clearly distinguished in descriptions or illustrations in procedures. "" Indicates a message on the display screen or entered text. Indicates a file name on a computer. Indicates the topic title of a link destination.
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1. Before starting Japan For all sales, support and general enquiries contact your local distributor. • IMPORTER TO THE EU/AUTHORISED REPRESENTATIVE OKI Europe Limited Blays House Wick Road Egham Surrey, TW20 0HJ United Kingdom For all sales, support and general enquiries contact your local distributor.
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2 Setting Up Installation Requirements Checking the Accessories Unpacking and Installing the Machine Installing the Optional Equipment Connecting a Telephone Line Connecting the Power Code Connecting This Machine to a Computer Loading Paper Checking the Setting Information Setting Up This Machine Installing a Driver and Software to a Computer
2. Setting Up Installation Requirements Installation Environment • Installation Environment Install the machine in the following environment. • Installation Space Ambient temperature: 10°C to 32°C Ambient humidity: 20% to 80% RH (relative humidity) Maximum wet bulb temperature: 25°C • Use care to prevent condensation. It may cause a malfunction. • If installing your machine where the ambient humidity is 30% RH or below, use a humidifier or antistatic mat.
2. Setting Up Installation Space • • • • • • Install the machine on a flat surface that is wide enough to accommodate the legs of the machine. Do not install this machine directly on a thick rug or carpet. Do not install this machine in a closed room or other locations with bad circulation and ventilation. If you use this machine in a small room continuously for an extended period of time, make sure to ventilate the room. Install this machine away from a source that emits strong magnetic fields or noise.
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2. Setting Up Checking the Accessories The starter toner cartridge is not installed in the ES model. Install the toner cartridge that is included in this machine.Refer to "Replacing the Image Drum". Check that you have everything shown below. • Software DVD-ROM Injury may result. Lift this machine by 2 persons, because it weighs approximately 31 kg. Be sure to use the supplied consumables first.
2. Setting Up 2 Unpacking and Installing the Machine Lift the machine, and then place it where it is to be installed. This section describes how to unpack and install the machine. Injury may result. Lift this machine by 2 persons, because it weighs approximately 31 kg. • Use extra care when handling the image drum (the green cylinder), because it is fragile. • Do not expose the image drum to direct sunlight or strong light (approximately 1,500 lux or more).
2. Setting Up 5 Press the button (A) and open the output tray (a) until it stops. 6 Pinch the tip of blue lever of the toner cartridge and turn forward until the tip aligns on the lug of the cartridge. Turn the levers of all 4 toner cartridges. - 19 - 7 Pull the locking levers on the fuser unit toward you to unlock. 8 Hold the fuser unit handle and lift the fuser unit out of the machine.
2. Setting Up 9 10 Push the blue lever on the fuser unit and remove the safety stopper. 11 Push the levers on the fuser unit to lock. 12 Close the output tray (a) slowly and push the center of the output tray for confirmation. Hold the fuser unit handle and aligning the fuser unit to the grooves behind the toner cartridges, place the fuser unit into the machine.
2. Setting Up 13 Hold the handle (B) to close the scanner unit.
2. Setting Up Installing the Optional Equipment Installing the Wireless LAN module Install the wireless LAN module when you want to use a wireless connection. • Installing the Wireless LAN module • Installing the Additional Tray Unit • Setting the Printer Driver 1 Check that the machine is turned off and power cord and all the cables are unplugged. Installing the wireless LAN module with the machine turned on may cause the machine and wireless LAN module to malfunction.
2. Setting Up 3 Eject the connector from the cover and connect with the wireless LAN module. Installing the Additional Tray Unit Attach the the additional tray unit when increasing the number of sheets or paper to be set is needed. Up to 2 trays can be installed. Set the number of trays on the printer driver after installing them. Model Number N36501 4 Install the wireless LAN module to the machine. 5 Close the wireless LAN module cover. Injury may result.
2. Setting Up 2 If you want to install two additional trays, fix them together with the lock pieces. 3 Slowly stack the machine on the additional tray unit aligning their back sides and right sides. 4 - 24 - Screw the machine and additional tray unit with the lock pieces.
2. Setting Up 4 Setting the Printer Driver Enter the total number of trays and then click [OK]. When the additional tray unit is installed, be sure to set the number of trays after the printer driver is installed. For the information of installing the printer driver, see "About This Manual". • To follow this procedure, you must log in to a computer as the administrator.
2. Setting Up 4 5 Select [Get installed options automatically] for [Installable Options], and then click [Setup]. When using a USB connection, select the total number of trays for [Available Trays] in [Installable Options]. 5 Click [OK]. • Setting Additional Tray(s) to the Mac OS X Printer Driver 1 2 3 4 Select [System Preferences] from the Apple menu. Click [Printers & Scanners]. Select the machine, and then click [Options & Supplies]. Select the [Driver] tab.
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2. Setting Up 3 Connecting to the Public Line (If Connecting a Telephone to the Machine) 1 Plug one end of the included telephone cable (a) into the LINE connector (b) 2 Remove the telephone connector cover (d). Plug the telephone cable (f) that is connected to the external telephone into the TEL connector (e) of the machine. A telephone that is connected to the machine is called an external telephone. of the machine and the other end into a public line (analog) (c).
2. Setting Up Connecting the Optical IP telephone • Only one telephone can be connected to the machine. • Do not connect the telephone to the machine in parallel. If you connect the telephone to the machine in parallel, the following problems occur, resulting in the machine not functioning correctly. - If you pick up the handset of the telephone that is connected in parallel while the machine is sending or receiving a fax, the fax image may be corrupted or a communication error may occur.
2. Setting Up Connecting to the ADSL Environment • If a fax dial fails, set the PBX line to [ON]. Besides the included telephone cable, a telephone cable of the same type is needed. User Install (Advanced Manual) • If a fax transmission or reception fails, set [Super G3] to [OFF]. User Install (Advanced Manual) 1 Plug one end of the included telephone cable (a) into the LINE connector (b) of the machine and the other end into a phone line splitter (e).
2. Setting Up Connecting PBX, Home Telephone or Business Phone Connecting as an Extension Telephone 1 1 Plug the included telephone cable (a) that is connected to the public line 2 Plug the telephone cable (f) that is connected to a control device such as PBX (e) into the TEL connector (d) of the machine. 2 (analog) (c) into the LINE connector (b) of the machine. Plug the telephone cable that is connected to a control device such as PBX into the LINE connector (a) of the machine.
2. Setting Up Connecting a CS Tuner or Digital Television 1 Plug the included telephone cable (a) that is connected to the public line 2 3 Remove the telephone connector cover. (analog) (c) into the LINE connector (b) of the machine Plug the telephone cable (f) that is connected to the CS tuner or digital television (e) into the TEL connector (d) of the machine.
2. Setting Up Connecting the Power Code Fire or electric shock may result. The power supply must meet the following conditions. AC: 110 to 127V AC (Range 99 to 140V AC) / 220 to 240V AC (Range 198 to 264V AC) • Frequency: 50/60 Hz ± 2% • • • If the power supply is unstable, use a voltage regulator. • • The maximum power consumption of the machine is 1170 W. Check that the power supply is sufficient. • The operation that uses an uninterruptible power supply (UPS) or inverter is not guaranteed.
2. Setting Up 1 Plug the power cord into the power connector. 2 Plug the power cord into the outlet.
2. Setting Up Connecting This Machine to a Computer Connecting with a LAN Cable Connect the machine to the computer using any of the following four methods. • Connecting with a LAN Cable A LAN cable (category 5e or higher, twist pair, straight) is not supplied. • Connecting over a Wireless LAN Connection (Only When the Wireless LAN Module is Mounted) • Connecting with a USB Cable 1 Prepare a LAN cable (category 5e or higher, twist pair, straight) and hub.
2. Setting Up 4 Insert one end of the LAN cable into the network interface connector. 5 Pass the LAN cable under the tab, and then close the interface cover. 6 Insert the other end of the LAN cable into the hub. Go to the procedure to connect the telephone cable.
2. Setting Up Connecting over a Wireless LAN Connection (Only When the Wireless LAN Module is Mounted) Connecting with a USB Cable A USB cable (Hi-Speed USB 2.0) is not supplied. Connect this machine to a network via a wireless LAN access point. 1 1 Check if your wireless LAN access point matches the following requirements. Standards: IEEE 802.11 a/b/g/n If you want to connect in USB 2.0 Hi-Speed mode, use a Hi-Speed USB 2.0 USB cable. Access method: Infrastructure mode 2 Prepare a USB cable.
2. Setting Up Do not insert the USB cable into the network interface connector. It may cause a malfunction. 5 For Windows, do not insert the other end of the USB cable into the computer until the instruction is displayed on the screen when the driver installation is in progress. Pass the USB cable under the tab, and then close the interface cover. Go to the procedure to connect the telephone cable. 6 Insert the other end of the USB cable into the USB interface connector on the computer.
2. Setting Up Connecting Directly over a Wireless LAN Connection (Only When the Wireless LAN Module is Mounted) You can use the machine as a wireless access point to directly connect wireless devices (computers, tablets, smartphones, etc.). 1 Check if your wireless devices match the following requirements. Standards: IEEE 802.11 b/g/n Security: WPA2-PSK(AES) 2 Check if your wireless devices support WPS-PBC (push button).
2. Setting Up Loading Paper 3 Slide the paper stopper (b) to the length of paper to be loaded. 4 Fan a stack of paper well, and then align the edges of the paper. 5 Load paper with the print side face down. The procedure when loading paper in Tray 1 is used as an example. The same procedure applies to Tray 2/3 (optional). For details on available paper, see "About Paper Types That Can be Loaded". 1 2 Pull the paper cassette out. Slide the paper guide (a) to the width of paper to be loaded.
2. Setting Up 7 Replace the paper cassette into the machine. Push the paper cassette until it stops.
2. Setting Up Checking the Setting Information • E-mail Setting To use functions which require sending and receiving E-mail such as the Scan To E-mail and Internet Fax functions, the following information is needed. The first time the machine is turned on, "Easy Setup" is displayed. The screen prompts you to enter the information. Check the required information on the setting information sheet below beforehand. Item Mail Server Address Description Set the IP address or host name for the SMTP server.
2. Setting Up Setting Up This Machine Follow the on-screen instructions to set required information. 1 Turn the machine on. 2 Follow the on-screen instructions to set required information. When the machine is set up, install software in the computer.
2. Setting Up Installing a Driver and Software to a Computer For Windows Connect the machine and computer via a network or USB cable and start installing. Install the printer driver, scanner driver, fax driver, etc. from the "Software DVD-ROM" to the computer. Other utility software can be installed at the same time. Check the status of this machine before installing. • For Windows • This machine is turned on.
2. Setting Up 6 8 Select [Network(Wired/Wireless)] or [USB connection] in accordance to the connection method of the machine and computer, and then click [Next]. Click [Install Optional Software]. If the [Windows Security Alert] dialog box is displayed, click [Allow access]. 7 Select the model name of the machine, and then click [Next]. Installation starts. The following software is installed. • PCL6 Printer Driver • Scanner Driver • ActKey Install other software from Custom Install.
2. Setting Up 9 10 Make sure that the software is successfully installed, and then click [Complete]. - 46 - Click [Next].
2. Setting Up 11 Click [Exit]. For Mac OS X This section describes how to install the PS printer driver and scanner driver. For installation of utilities, see the following. Installing Software (Advanced Manual) • Install the Mac OS X scanner driver. 1 Make sure that the machine and a computer are connected and the machine is turned on, and then insert the included "Software DVD-ROM" into the computer. 2 3 4 5 - 47 - Double-click the [OKI] icon on the desktop.
2. Setting Up 6 7 8 11 Read the license agreement, and then click [Continue]. Click [Restart]. Click [Agree]. Click [Install]. To change the driver installation location, click [Change Install Location]. • Install the Mac OS X PS printer driver. When the installation is complete, print a test page in step 15. 9 10 Enter the administrator name and password, and then click [Install Software].
2. Setting Up 8 Click [+]. To change the name, enter a new name into [Name:]. 9 10 Click [Default]. Select the machine , and then make sure that [OKI MC573 PS] is displayed for [Use]. Types of Names Displayed in the Connection 11 12 Methods List Network OKI-MC573 (last 6 digits of MAC address) Bonjour USB OKI DATA CORP MC573 USB - 49 - Click [Add]. If [Installable options] is displayed, click [Continue].
2. Setting Up 13 Make sure that the machine is added to [Printers] and [OKI MC573 PS] is displayed for [Kind]. If [OKI MC573 PS] is not displayed for [Kind] correctly, click [-], delete the machine from [Printers], and then newly perform steps 8 to 12. 14 15 Click [Open Print Queue...]. Select [Print Test Page] from the [Printers] menu.
3 Basic Operations Names of Components Basic Operations on the Operator Panel Turning the Machine On or Off Loading Paper Setting a Document This section describes basic operations of this machine.
3. Basic Operations Names of Components Front View The chapter describes the name of each component.
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3. Basic Operations Basic Operations on the Operator Panel Names and Functions This section describes the names and functions of components on the operator panel. This section describes the operator panel of the machine. • Names and Functions • Name and Functions on the Touch Panel • Adjusting the Angle of the Operator Panel • Entering Characters No. 1 - 55 - Name Touch panel Function Allows you to select or set an item by pressing a displayed icon. 2 HOME/HELP button Displays the home screen.
3. Basic Operations Name and Functions on the Touch Panel • When changing the angle of the operator panel, use care not to let your hands be caught between this machine and the operator panel. Injury may result. When this machine turns on, the home screen is displayed on the touch panel. • Do not press the touch panel hard or poke it with a pointed object. It may damage the touch panel and cause malfunction. • Home Screen The screen image shows the factory default setting.
3. Basic Operations Item 3 Description Main area Item Press to use the copy functions. Description 2 Title and operation guide area Displays the title of the current screen and provides guide for possible operations. 3 Tab labels Displays labels for tabs. Press a label to switch between tabs. If any setting is changed from its default setting, is displayed. 4 Main area Displays a preview of copy output that will be produced with the current settings.
3. Basic Operations Adjusting the Angle of the Operator Panel Entering Characters • Entering with the Touch Panel The operator panel can be tilted to improve the visibility. 1 • Entering with the Numeric Keypad Hold the upper center of the operator pane and pull it forward. Entering with the Touch Panel When you need to enter characters while you are setting an item, the following entry screen is displayed. You can enter uppercase and lowercase alphabets, numbers, and symbols.
3. Basic Operations Item Description 5 Return button Puts a line break. This button appears when entering body text of an E-mail. 6 Left button/right button/up button/down button Moves the cursor left, right, up, or down. 7 Capital Lock Switches between the uppercase and lowercase characters. 8 Entry mode button Switches the entry mode (types of characters) for entering text. [RU] may be shown in case of Russian, and [EL] in case of Greek.
3. Basic Operations • Deleting an Entered Character To delete the character to the left of the cursor, press the (CLEAR) button. To clear characters you entered in a row, press and hold the (CLEAR) button.
3. Basic Operations Turning the Machine On or Off Turning the Machine On • Turning the Machine On • Turning the Machine Off 1 Check that no documents are set on the document glass or in the ADF, and 2 Press the power switch for approximately a second. the ADF cover is closed. When the machine is turned on, the power switch LED lamp lights up.
3. Basic Operations 3 The home screen appears when the machine is ready. Turning the Machine Off • Check that the machine is not receiving data before shutting down. • Press and hold the power switch for 5 seconds or more to force shut down the machine. Use this method only if a problem occurs. For troubleshooting of this machine, see "Troubleshooting". 1 Press the power switch for approximately a second. The "Shutdown in progress. Please wait. The machine turns off automatically.
3. Basic Operations After a while, the machine automatically turns off, and the power switch LED lamp goes out. What You Should Do If You Do Not Use This Machine for an Extended Period of Time If you do not use this machine for an extended period of time due to holidays, trips, or other reasons, unplug the power cord from the outlet. This machine does not have functional failures if the power cord is unplugged for an extended period of time (four weeks or more).
3. Basic Operations Loading Paper About Paper Types That Can be Loaded This chapter describes various information about paper that can be loaded in a paper tray of this machine. • Available paper types To set paper type and weight, press [Device Settings] > [Paper Setup] and press the tray you want to use, and then select [Media Type] or [Media Weight].
3. Basic Operations • Envelope • Tray 1 Paper type Paper size Monarch 98.4 x 190.5 (3.875 x 7.5) Com-9 98.4 x 225.4 (3.875 x 8.875) Com-10 104.8 x 241.3 (4.125 x 9.5) DL 110 x 220 (4.33 x 8.66) C5 162 x 229 (6.4 x 9) Paper weight Available paper size Envelopes must be made of paper of 85 g/m2 (24 lb), and their flaps must be folded. A4 A5 A6* B5 B6* Letter Legal (13 inches) Legal (13.5 inches) Legal (14 inches) Executive Statement* 8.5" SQ (8.5 x 8.
3. Basic Operations • MP Tray Available paper size A4 A5 A6* B5 B6* B6 Half* Letter Legal (13 inches) Legal (13.5 inches) Legal (14 inches) Executive Statement* 8.5 SQ (8.5 x 8.
3. Basic Operations Loading Paper in Tray 1/2/3 4 Fan a stack of paper well, and then align the edges of the paper. 5 Load paper with the print side face down. The procedure when loading paper in Tray 1 is used as an example, and the same procedure applies to Tray 2/3 (optional). 1 Pull the paper cassette out. Do not load paper above the " 2 Slide the paper guide (a) to the width of paper to be loaded. 6 3 " mark on the paper guide.
3. Basic Operations 7 Push the paper cassette until it stops. Loading Paper in the MP Tray If you open and close the MP tray vigorously, the paper feed roller of MP tray may fall and get in the way of loading paper. If the paper feed roller of MP tray has fallen, raise the paper feed roller of MP tray before loading paper. 8 9 10 11 12 1 Open the MP tray forward by inserting your finger into the front recess. 2 Pull out the paper support by holding the center part of it.
3. Basic Operations 3 6 Open the sub support. Insert the paper with the print side up until its edge touches the paper feed entrance. Do not load paper above the " 4 " mark. Adjust the manual feeding paper guide to the width of paper to be loaded. When a printer is in the power saving mode, press the (Power Save) button to restore from the mode. 7 Set [Paper Size], [Media Type], and [Media Weight] on the paper setup screen. 8 Press [Close].
3. Basic Operations Paper Storage Store paper under the following conditions to maintain quality.
3. Basic Operations Setting a Document About Documents That Can be Set • About Where to Set a Document Set a document in the ADF or on the document glass when copying, scanning, or faxing. This chapter describes how to set the document on this machine. • About Documents That Can be Set • Setting in the ADF • Setting on the Document Glass • ADF Scannable size A4, A5, A6, B5, B6, Letter, Legal 13/13.5/14, Executive, Statement, 8.5 SQ, Folio Paper capacity 50 sheets (80 g/m2) or maximum rise of 5 mm (0.
3. Basic Operations Observe the following to avoid damaging the document glass. Setting in the ADF • When copying a thick document, do not press on it on the document glass. • Place a hard document gently. Do not jog a document stack on the ADF cover. • Do not set a document that has sharp protrusions. It may cause the document feed roller of ADF to fall and get in the way of loading documents.
3. Basic Operations 3 Close the ADF cover. 4 Set a document face up in the ADF. If [Direction] is set to [Top Edge on Left], set the document so that its top edge is pulled into the ADF first. 5 If [Direction] is set to [Top Edge on Top], set the document so that its left edge is pulled into the ADF first. Align the document guide to the document width. • If document feed problems often occur when documents are sent from the ADF, reduce the number of document pages to set.
3. Basic Operations Setting on the Document Glass Do not press the document glass forcefully. 1 2 Open the document glass cover. Set a document face down on the document glass. If [Direction] is set to [Top Edge on Left], align the top edge of the document with the upper-left corner of the glass. 3 Close the document glass cover gently. Do not close the document cover vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents.
4 Copy Copying Cancelling Copying Specifying the Number of Copies Descriptions of Screens for Copy
4. Copy Copying 1 Press [Copy] on the touch panel or the Advanced Copy Settings (Advanced Manual) (COPY) button on the operator panel. The touch panel display switches to the copy top screen. 4 2 3 Set a document in the ADF or on the document glass. Set the copy setting if necessary. Useful Functions (Advanced Manual) For a Better Finish (Advanced Manual) Color Settings (Advanced Manual) - 76 - Press the (START) button.
4. Copy Cancelling Copying You can cancel copying before a message is displayed to inform you that copying is complete. 1 Press the (STOP) button when scanning the document.
4. Copy Specifying the Number of Copies 1 Press [Copy] on the touch panel or the 2 3 Set a document in the ADF or on the document glass. (COPY) button on the operator panel. Enter the number of copies by using the numeric keypad or the numeric buttons. • You can enter the number of copies from 1 to 999. • If you enter an incorrect value, press the 4 Press the (CLEAR) button, and then enter the correct value. (START) button.
4. Copy Descriptions of Screens for Copy Names and Functions of Screen Items for Copy • [Copy] Tab • Names and Functions of Screen Items for Copy Item Stationary button area Displays buttons that appear on the screen at all times. 2 Title and operation guide area Displays the title of the current screen and provides guide for possible operations. 3 Tab labels Displays labels for tabs. Press a label to switch between tabs.
4. Copy • [Basic] Tab • [Advanced] Tab Item Description Item Description 1 Paper Feed Specifies the tray to set the copy paper. 1 Continuous Scan Scans multiple sets of documents as a single copy job. 2 Duplex Copy Makes copies on both sides of paper. 2 Mixed Size 3 N-in-1 Combines multiple pages on one sheet of paper. Scans multiple documents having the same width but different lengths in the ADF, so that they can be copied on their respective paper sizes.
4. Copy • [Image Settings] Tab • [Function Settings] Screen Item Item 1 Description Image Settings Specifies the following image settings: Document Type, Background Removal, Show-Through Removal, Density, Contrast, Hue, Saturation, and RGB. 2 Color Mode Specifies color mode to copy a document. 3 Edge Erase Eliminates a black shadow that may appear around the edges on the scanned image when scanning, for example, a book. 4 Resolution Specifies the resolution to scan a document.
5 Scan Sending Scanned Data as an E-mail Attachment Saving Scanned Data in a Shared Folder Cancelling Scanning Descriptions of Screens for Scan
5. Scan Sending Scanned Data as an E-mail Attachment Before Using Scan To E-mail If the machine is set up from [Easy Setup] > [E-mail Setting], skip Before Using Scan To Email. If the information is not set, set up in the following procedure. • Before Using Scan To E-mail • Entering E-mail Address to Send E-mail 1 Check the information related to E-mail following the steps in "Checking the 2 3 4 Press [Device Settings] on the touch panel. Setting Information". Press [Easy Setup].
5. Scan Entering E-mail Address to Send E-mail 1 Press [Scan] on the touch panel or the 2 3 Set a document in the ADF or on the document glass. Press [Manual Input]. 6 Enter an e-mail address. (SCAN) button on the operator panel. Press [Scan To E-mail]. If the access control is enabled and E-mail address of the user who currently logs in is registered, the E-mail address of the user is automatically entered in [To]. 4 5 Check the [Scan To E-mail] tab is selected.
5. Scan 7 Set scan settings if necessary. 8 Press [OK].
5. Scan Saving Scanned Data in a Shared Folder Creating a Shared Folder in a Computer This section describes how to save scanned data in a shared folder on a network. • Creating a Shared Folder in a Computer If you create a shared folder in the following steps, all users whose accounts are set in your computer can access the shared folder. • Registering a Destination (Profile) • How to Use Scan To Shared Folder Create a shared folder in a computer in which the scanned document is saved.
5. Scan 7 8 Registering a Destination (Profile) Create a shared folder and register to the machine as a destination. Press [Next]. If access privileges are set to the shared folder, enter the user name and password in [User Name] and [Password]. Up to 50 profiles can be registered. 1 2 Press [Device Settings] on the touch panel. • If domain management is performed, enter "User name@domain name".
5. Scan How to Use Scan To Shared Folder Scanned data is converted into a PDF, JPEG, TIFF, or XPS file, and then sent to the shared folder. PDF is set by factory default. Connect the machine to a network and create a shared folder on the computer before using the Scan To Shared Folder function. Connecting This Machine to a Computer Creating a Shared Folder in a Computer The following procedure uses the factory default setting.
5. Scan Cancelling Scanning You can cancel scanning while a message is being displayed to inform you that scanning is in progress. 1 Press the (STOP) button on the operator panel.
5. Scan Descriptions of Screens for Scan Scan To E-mail Screen • [Scan To E-mail] Tab This section describes the items of the screen. • Scan To E-mail Screen • Scan To Shared Folder Screen Item - 90 - Description 1 Destination area Select a destination e-mail address. The selected e-mail address appears in this area. If at least 1 destination is specified, you can press [Display all] to edit, add, or delete a destination.
5. Scan • [Basic] Tab • [Advanced] Tab Item Description Item Description 1 Address Book Displays e-mail addresses registered in the Address Book. Select an e-mail address as a destination from the Address Book. 1 Duplex Scan Specifies duplex scanning. Set this function when scanning both sides of a document. 2 Group List Displays a list of groups in which e-mail addresses are registered. Select a group as a destination from the Group List. 2 Direction Specifies the orientation of images.
5. Scan • [Image Settings] Tab • [Function Settings] > [Destination] Tab Add, edit or delete a destination to which a document is sent. • [Function Settings] > [Scan Setting] Tab Item 1 Description Image Settings Specifies the following image settings: density, document type, resolution, background removal, show-through removal, contrast, hue, saturation, and RGB. 2 File Format Specifies a file format for the scanned file. 3 Encrypted PDF Creates an encrypted (password-protected) scanned file.
5. Scan • [Basic] Tab Scan To Shared Folder Screen • [Scan To Shared Folder] Tab Item 1 Profile area Description Item Description Select a destination profile from [Select Profile]. The selected profile appears in this area. 1 Color Mode 2 Scan Size Specifies the scan size when scanning a document. 3 Duplex Scan Specifies duplex scanning. Set this function when scanning both sides of a document. Specifies color mode to scan a document.
5. Scan • [Advanced] Tab • [Image Settings] Tab Item Item 1 File Name 1 Image Settings Specifies the following image settings: Density, Document Type, Resolution, Background Removal, Show-Through Removal, Contrast, Hue, Saturation and RGB 2 File Format Specifies a file format for the scanned file. 3 Encrypted PDF Creates an encrypted (password-protected) scanned file. This function is available only when the file format is set to PDF or HCPDF.
5. Scan • [Function Settings] > [Profile] Tab Delete a selected profile on the [Profile] tab. • [Function Settings] > [Scan Setting] Tab Item Description 1 Setting display area 1 Displays the current settings for displayed items. 2 Setting display area 2 Displays a list of settings that are not set by items displayed in setting display area 1.
6 Print Printing from a Computer (Windows) Printing from a Computer (Mac OS X) Cancelling a Print Job About Screens and Functions of Each Printer Driver Names and Functions of Screen Items for Print
6. Print Printing from a Computer (Windows) For Windows PCL Printer Driver • For Windows PCL Printer Driver • For Windows PS Printer Driver - 97 - 1 2 3 Open the file to print. 4 Click [Preferences]. Select [Print] from the [File] menu. Select the printer driver.
6. Print 5 Change the settings in each tab to suit your needs. For Windows PS Printer Driver 1 2 3 4 6 7 Click [OK]. Click [Print] on the [Print] Screen. - 98 - Open the file to print. Select [Print] from the [File] menu. Select the PS printer driver. Click [Preferences].
6. Print 5 Change the settings in each tab to suit your needs. 6 7 Click [OK]. Click [Print] on the [Print] screen.
6. Print Printing from a Computer (Mac OS X) For Mac OS X You can set a paper size, paper tray, and paper weight, and paper type with the printer driver. • For Mac OS X - 100 - 1 2 Open the file to print. 3 4 5 Select the machine from [Printer]. Select [Print] from the [File] menu. Select the paper size from [Paper Size]. Change the settings on each panel to suit your needs.
6. Print If setting details are not displayed in the print dialog box for Mac OS X10.8.5 to 10.11, click [Show Details] at the bottom of the dialog box. 6 Click [Print].
6. Print Cancelling a Print Job You can cancel a print job by deleting the job in the job list displayed on the operator panel. • The pages that are ready to be printed on this machine cannot be cancelled. • If the operator panel indicates that printing is in progress for a long time, delete the print job from the computer. 1 2 3 4 5 Press the (STATUS) button on the operator panel. Press the [Device Information] tab. Press [Job List]. Select the job you want to delete, and press [Delete].
6. Print About Screens and Functions of Each Printer Driver Windows PCL Printer Driver • [Setup] Tab • Windows PCL Printer Driver • Windows PS Printer Driver • Mac OS X PS Printer Driver Item - 103 - Description 1 Driver Setting Saves your settings. 2 Image layout Displays a sample image for the set layout. 3 Media Specifies the paper size, type, weight, paper feed method, or other settings.
6. Print • [Job Options] Tab • [Extend] Tab Item Description 1 Quality Specifies the resolution for printing. 2 Scale Specifies the enlargement/reduction rate for printing. 3 Copies Specifies the number of copies to print. 1 Watermarks Specifies when you want to use stamp print. 4 Job Type Specifies the print type. 2 Overlays 5 Advanced Sets other printing settings. Sets when printing print formats which are registered to the printer beforehand as overlays.
6. Print • [Paper/Quality] Tab Windows PS Printer Driver • [Layout] Tab Item Item Description 1 Orientation Specifies the printing direction. 2 Print on Both Sides Specifies this setting when you want to perform duplex printing. 3 Page Order Specifies a page order to print. 4 Page Format Specifies the number of pages that is printed on a sheet of paper and booklet printing. 5 Image layout Displays a sample image for the set layout.
6. Print • [Job Options] Tab Item Description 8 About Displays the version of the printer driver. 9 Default Resets the settings on the tab to their default settings. • [Color] Tab Item Description 1 Quality Specifies the resolution for printing. If you set [Toner Saving], the print density decreases to save toner. 2 Job Type Specifies the job type and the number of copies to print. [Job Type Option] can be used if [Shared Print] or [Private Print] is selected.
6. Print • [Color Matching] Panel Mac OS X PS Printer Driver • [Layout] Panel Item Item Description 1 Pages per Sheet Selects the number of pages that is printed on a sheet of paper. 2 Layout Direction Specifies the layout that is applied when printing multiple pages on a sheet of paper. 3 Border Specifies a type of a boundary. 4 Two-Sided Specifies when performing duplex printing. 5 Reverse page orientation Reverses the direction of a page to print by selecting this check box.
6. Print Item • [Cover Page] Panel Description 2 Pages to Print Specifies pages to print. 3 Page Order Specifies a page order to print. 4 Scale to fit paper size Prints to fit a paper size. A document may not be printed correctly depending on the setting. Enlarges or reduces a document to fit the output paper size by selecting this check box. 5 Destination Paper Size Selects the output paper size when the [Scale to fit paper size] check box is selected.
6. Print • [Color] Panel • [Print Options] Panel Item Description 1 Grayscale Specifies to use monochrome printing. 2 Color Specifies alignment to color mode when printing in color. Item - 109 - Description 1 Print Options Specifies alignment to the items that have been set such as print quality, paper type, etc. 2 Items Setup Specifies the setup items conforming to the print setup tab.
6. Print • [User Authentication] Panel Item • [Secure Print] Panel Description 1 Use User Authentication Select this check box if you set user authentication when printing. 2 User Name The user name for user authentication. 3 Password The password for user authentication. 4 Authentication type Specify an authentication type to be used. 5 Summary Account Specify an account name and type. Item - 110 - Description 1 Job Type Specifies the job type.
6. Print • [Supply Levels] Panel Item 1 Consumables Description Displays the remaining amount of consumables.
6. Print Names and Functions of Screen Items for Print Item Item Description Description 1 Stationary button area Displays buttons that appear on the screen at all times. 2 Title and operation guide area Displays the title of the current screen and provides guide for possible operations. 1 Stationary button area Displays buttons that appear on the screen at all times. 3 Paper Feed Specifies the tray to set the copy paper.
7 Fax Basic Operations of Fax Functions Setting for Receptions Names and Functions of Screen Items for Fax
7. Fax Basic Operations of Fax Functions Entering Fax Number to Send a Fax • Entering Fax Number to Send a Fax • Cancelling a Fax Transmission - 114 - 1 Press [Fax/Internet Fax] on the touch panel or the 2 Set a document in the ADF or on the document glass. operator panel.
7. Fax 3 Press [Fax]. Cancelling a Fax Transmission • Cancelling During a Transmission • Cancelling a Reserved Transmission Cancelling During a Transmission You can cancel a fax transmission when a message is displayed and scanning is in progress. 1 4 5 6 Press the (STOP) button. Press [Manual Dial]. Enter the destination number, and then press [OK]. Change settings if necessary. • The default settings for sending a fax are as follows.
7. Fax A fax that is being sent is displayed on the top of the list. 5 Press [Yes] on a confirmation screen.
7. Fax Setting for Receptions Setting the Reception Mode This section describes various settings when receiving faxes. [Fax Ready Mode] is set by factory default. • Setting the Reception Mode Change the setting according to your environment. • Setting a Tray to Print Received Documents • Setting the Waiting Time from When an Incoming Call Arrives to When Reception Starts • [Fax Ready Mode] : Select this mode if you use this machine for fax only.
7. Fax 3 Press [ 4 Enter the administrator password, and then press [OK]. ] once to switch the screens, and then press [Admin Setup]. The factory default administrator name and password are "admin" and "999999" respectively. 5 On the administrator log in screen, press [OK]. - 118 - 6 Press [ ] once to switch the screens, and then press [User Install]. 7 Press [ ] once to switch the screens, and then press [Reception Mode].
7. Fax 8 Select a mode which is most suitable for your environment. Setting a Tray to Print Received Documents Set the paper feeding tray to be used when printing received faxes. • Do not pull the paper tray out during printing. It may cause running out of paper or paper jams. • The machine can receive data of up to 8192 sheets. (However, this amount varies depending on the remaining memory space or document content.
7. Fax Setting the Waiting Time from When an Incoming Call Arrives to When Reception Starts (Response Waiting Time) • Use only plain or recycled paper. • Available paper sizes are A4, A5, B5, Letter, Legal 13, Legal 13.5, Legal 14, Statement, Folio. Basis Available Paper Size for Printing Received Fax AB A4 , A5 Letter Letter , A5 , B5 , Folio , Legal 13/13.5/14, Statement , Statement Paper Size Priority (Advanced Manual) 1 2 3 Press [Device Settings] on the touch panel.
7. Fax Names and Functions of Screen Items for Fax • [Basic] Tab • [Fax] Tab Item 1 2 Destination area Shortcut buttons Description Select a fax destination. The selected fax destination appears in this area. If at least 1 destination is specified, you can press [Display all] to edit, add, or delete a destination. Item Displays shortcut buttons for using fax functions. The screen image shows the factory default setting. Shortcut buttons on the screen can be customized to fit your needs.
7. Fax • [Advanced] Tab • [Fax Job View/ Cancel] Tab Cancels a transmission or see the detail of the job that is proceeding. • [Function Settings] > [Destination] Tab Add, edit or delete a destination to which a fax is sent. Item Description 1 Density Adjusts a level of scan density. 2 Duplex Scan Specifies duplex scanning. Set this function when scanning both sides of a document. 3 Continuous Scan (Glass) Scans multiple documents as a single job using the document glass.
7. Fax • [Function Settings] > [Scan Setting] Tab Item Description 1 Setting display area 1 Displays the current settings for displayed items. 2 Setting display area 2 Displays a list of settings that are not set by items displayed in setting display area 1.
8 Maintenance Replacing Consumables Cleaning Each Part of the Machine This section describes how to maintain the machine to keep the machine comfortable and extend its life.
8. Maintenance Replacing Consumables Cautions When Replacing Consumables Observe the following cautions when replacing. This section describes how to replace consumables. • Cautions When Replacing Consumables • Replacing the Toner Cartridges • Replacing the Image Drum • Replacing the Image Drum and Toner Cartridge at the Same Time Do not throw the toner or toner cartridge into a fire. The toner scatters, resulting in burns. Do not store a toner cartridge in a location where it is exposed to open flames.
8. Maintenance Replacing the Toner Cartridges When the "[COLOR] Toner Low" message ("[COLOR]" indicates C (cyan), M (magenta), Y (yellow) or K (black)) which appears on the display screen, prepare a replacement toner cartridge. If you swallow toner, spit it out. Seek medical advice if necessary. When the "[COLOR] Toner Empty" appears and printing stops, replace the toner cartridge. When handling a paper jam or replacing toner cartridges, use care not to let your clothes or hands get dirty with toner.
8. Maintenance 3 6 Press the button (A) and open the output tray (b) completely. Lift the toner cartridge (d) from right side, and remove it from the machine. Possible to get burned. Possible to get burned. The fuser unit is extremely hot. Do not touch it. Do not throw used toner cartridge in the fire. They may explode, and the toner inside may fly off and cause getting burned. While removing consumables, be careful not to hit them to the LED head.
8. Maintenance 8 Shake the cartridge several times vertically and horizontally. Do not insert a toner cartridge without removing the tape. 9 10 Remove the tape (e) from the toner cartridge. Insert a new toner cartridge (d) by aligning its left side indentation (f) with the protrusion (g) on the image drum so the toner cartridge and image drum color labels align. Then insert the right side gently into place.
8. Maintenance 11 Hold the cartridge, pinch the tip of blue lever (c) of the toner cartridge, and turn forward until the tip aligns on the lug of the cartridge. 13 Close the output tray (b) slowly and push the center of the output tray for confirmation. 14 Hold the handle (B) to close the scanner unit (a). If the toner cartridge is not securely attached, printing quality may deteriorate. 12 Do not close the scanner unit vigorously.
8. Maintenance Replacing the Image Drum If you have to dispose of used toner cartridges, put them into polyethylene bags or other container, and be sure to follow the regulations or instructions of your local government. When the "[COLOR] Image Drum Near Life" message appears on the display screen, prepare a replacement image drum. If you continue printing, the message "[COLOR] Image Drum Life" will be displayed and printing will stop. When the "Please install new Image Drum Unit.
8. Maintenance 5 You can set when to display the "[COLOR] Image Drum Near Life" message. Press [Device Setting] > [Admin Setup] > [User Install] > [Drum Near Life Timing] on the touch panel to change the setting. Available values are from 500 to 5,000 (in 500 increments). 1 2 Remove the image drum (c) from the machine and place the image drum on a flat surface. While removing consumables, be careful not to hit them to the LED head. Prepare new image drum.
8. Maintenance 7 Lift the toner cartridge (e) from the right side, and remove it from the image drum. 8 9 Unpack a new image drum and place it on a flat surface. cartridge and image drum color label align. Then insert the right side gently into place. 12 Remove the desiccant pack. 10 Remove the toner cover.
8. Maintenance 13 Check the label color of the new image drum and place the drum into the machine. Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents. If the document feed roller of ADF has fallen, open and close the ADF cover. 14 Close the output tray (b) slowly and push the center of the output tray for confirmation. 16 Please recycle image drums.
8. Maintenance 3 Replacing the Image Drum and Toner Cartridge at the Same Time Press the button (A) and open the output tray (b) completely. Possible to get burned. This section describes how to replace the image drum and toner cartridge with new ones at the same time. The fuser unit is extremely hot. Do not touch it. • Use extra care when handling the image drum (the green cylinder), because it is fragile.
8. Maintenance 8 Remove the toner cover. 9 Unpack a new toner cartridge. While removing consumables, be careful not to hit them to the LED head. Possible to get burned. 10 Shake the cartridge several times vertically and horizontally. 11 Remove the tape (d) from the toner cartridge. Do not throw used image drum and toner cartridge in the fire. They may explode, and the toner inside may fly off and cause getting burned. 6 7 Unpack a new image drum and place it on the flat surface.
8. Maintenance 12 Insert a new toner cartridge (e) by aligning its left side indentation (f) with the protrusion (g) on the image drum so that the toner cartridge and image drum color label align. Then insert the right side gently into place. 14 Check a label color of a new image drum and place the drum into the machine. 15 Close the output tray (b) slowly and push the center of the output tray for confirmation. 16 Hold the handle (B) to close the scanner unit (a).
8. Maintenance Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents. If the document feed roller of ADF has fallen, open and close the ADF cover. 17 Please recycle image drums and toner cartridges. If you must dispose of an image drum, put it in a plastic bag or similar container and dispose of it in accordance with your municipality's ordinances or guidelines.
8. Maintenance Cleaning Each Part of the Machine Cleaning the Document Glass Clean the document glass once a month to maintain image quality of the printouts. • Cleaning the Document Glass • Cleaning the LED Head Do not use benzine, thinners, or alcohol. They may damage the plastic parts of the machine. - 138 - 1 Open the document glass cover. 2 Wipe lightly the document holding pad (a) and document glass (b) with a soft cloth that has been slightly moistened with water and squeezed well.
8. Maintenance Cleaning the LED Head If the document glass surface and document holding pad are very dirty, wipe gently with a soft cloth that has been moistened with neutral detergent and squeezed well, and then wipe again with a soft cloth that has been slightly moistened with water and squeezed well. 3 Clean the LED head if vertical white lines appear, images are faded, or the periphery of letters are smudged in the printouts. Close the document glass cover.
8. Maintenance 2 Press the button (A) and open the output tray (b) completely. 4 Close the output tray (b) slowly and push the center of the output tray for confirmation. 5 Hold the handle (B) to close the scanner unit (a). Possible to get burned. The fuser unit is extremely hot. Do not touch it. 3 Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents.
9 Troubleshooting If Paper Jams Occur If a Document Jam Occurs Copy Problems Print Problems Scan Problems Fax Problems If an Error Message is Displayed on the Operator Panel
9. Troubleshooting If Paper Jams Occur If the Error Code is "370", "371", "372" • If the Error Code is "370", "371", "372" • If the Error Code is "380", "381", "382", "385", "389" 1 If documents are set in the ADF or on the document glass, remove them. 2 Hold the handle (B) and open the scanner unit (a) completely.
9. Troubleshooting 3 Press the button (A) and open the output tray (b) completely. 5 Cover the removed image drums with paper so that the image drums are not exposed to light. 6 Remove the jammed paper slowly by pulling the edge of paper. Possible to get burned. The fuser unit is extremely hot. Do not touch it. 4 Remove the four image drums from the machine and place the image drums on a flat surface. While removing consumables, be careful not to hit them to the LED head.
9. Troubleshooting 7 If paper jams in the fuser unit, press the jam release lever (c) on the fuser unit and slowly pull the jammed paper toward you. 8 Tilt back the lock levers (d) on the both sides of the fuser unit toward you. 9 10 - 144 - Hold the fuser unit handle and lift the fuser unit out of the machine. Turn the lock levers (e) on the both sides of the belt unit toward you and remove the belt unit by holding the lock levers.
9. Troubleshooting 11 12 Remove the jammed paper slowly by pulling the edge of paper. Hold the lock levers of belt unit and place the belt unit into the machine. - 145 - 13 Turn the lock levers (e) on the both sides of the belt unit forward. 14 Hold the fuser unit handle and place the fuser unit into the machine.
9. Troubleshooting 15 Tilt the lock levers (c) on the both sides of the fuser unit. 16 Replace the four image drums into the machine 17 Close the output tray (b) slowly and push the center of the output tray for confirmation. 18 Hold the handle (B) to close the scanner unit (a). Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents. If the document feed roller of ADF has fallen, open and close the ADF cover.
9. Troubleshooting 3 If the Error Code is "380", "381", "382", "385", "389" 1 If documents are set in the ADF or on the document glass, remove them. Press the button (A) and open the output tray (b) completely. Possible to get burned. The fuser unit is extremely hot. Do not touch it. 2 Hold the handle (B) and open the scanner unit (a) completely. 4 Remove the four image drums from the machine and place the image drums on a flat surface.
9. Troubleshooting 5 Cover the removed image drums with paper so that the image drums are not exposed to light. 6 Remove the jammed paper slowly by pulling the edge of paper. - 148 - 7 If paper jams in the fuser unit, press the jam release lever (c) on the fuser unit and slowly pull the jammed paper toward you. 8 Tilt back the lock levers (d) on the both sides of the fuser unit toward you.
9. Troubleshooting 9 10 Hold the fuser unit handle and lift the fuser unit out of the machine. 11 Hold the fuser unit handle and place the fuser unit into the machine. Check that any pieces of paper do not remain inside the machine. 12 Tilt the lock levers (d) on the both sides of the fuser unit.
9. Troubleshooting 13 Put all four image drums back into the machine. Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents. If the document feed roller of ADF has fallen, open and close the ADF cover. 14 Close the output tray (b) slowly and push the center of the output tray for confirmation. 15 Hold the handle (B) to close the scanner unit (a).
9. Troubleshooting If the Error Code is "390" 1 2 3 Hold the handle (B) and open the scanner unit (a) completely. 4 Press the button (A) and open the output tray (b) completely. If documents are set in the ADF or on the document glass, remove them. Possible to get burned. If paper is loaded on the MP tray, remove the paper. The fuser unit is extremely hot. Do not touch it. While removing consumables, be careful not to hit them to the LED head.
9. Troubleshooting 5 Remove the four image drums from the machine and place the image drums on a flat surface. 6 Cover the removed image drums with paper so that the image drums are not exposed to light. - 152 - 7 Open the transparent cover (c) inside the machine, remove the jammed paper slowly by pulling the edge of paper. 8 Put all four image drums back into the machine.
9. Troubleshooting 9 Close the output tray (b) slowly and push the center of the output tray for confirmation. Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents. If the document feed roller of ADF has fallen, open and close the ADF cover. 10 When loading paper on the MP tray, load the paper with the print side face up. 11 Hold the handle (B) to close the scanner unit (a).
9. Troubleshooting If the Error Code is "391", "392", "393" 3 Replace the paper cassette (a) into the machine. 4 Hold the handle (B) and open the scanner unit (a) completely. A paper jam has occurred while feeding paper from a paper tray. If paper jams occur frequently, clean the paper feed rollers. For details, refer to "Cleaning the Paper Feed Rollers (Tray 1/Tray 2/Tray 3) (Advanced Manual)". This procedure uses Tray 1 as an example. 1 2 Pull out the cassette (a) of the indicated tray.
9. Troubleshooting 5 Press the button (A) and open the output tray (b) completely. 6 Close the output tray (b) slowly and push the center of the output tray for confirmation. 7 Hold the handle (B) and close the scanner unit (a). Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents. If the document feed roller of ADF has fallen, open and close the ADF cover. Opening and closing the output tray starts printing.
9. Troubleshooting 3 If the Error Code is "409" 1 Close the rear output tray (b). Press the button (A) and open the output tray (d) completely. Possible to get burned. The fuser unit is extremely hot. Do not touch it. 2 4 Hold the handle (B) and open the scanner unit (c) completely. Remove the four image drums from the machine and place the image drums on a flat surface. While removing consumables, be careful not to hit them to the LED head.
9. Troubleshooting 5 Cover the removed image drums with paper so that the image drums are not exposed to light. 6 Remove the jammed paper slowly by pulling the edge of paper. - 157 - 7 If paper jams in the fuser unit, press the jam release lever (e) on the fuser unit and slowly pull the jammed paper toward you. 8 Tilt the lock levers (f) on the both sides of the fuser unit toward you.
9. Troubleshooting 9 10 Hold the fuser unit handle and lift the fuser unit out of the machine. Turn the lock levers (g) on the both sides of the belt unit toward you and remove the belt unit by holding the lock levers. - 158 - 11 Remove the jammed paper slowly by pulling the edge of paper. 12 Hold the lock levers of belt unit and place the belt unit into the machine.
9. Troubleshooting 13 Turn the lock levers (g) on the both sides of the belt unit forward. 14 Hold the fuser unit handle and place the fuser unit into the machine. - 159 - 15 Tilt the lock levers (f) on the both sides of the fuser unit. 16 Put all four image drums back into the machine.
9. Troubleshooting 17 Close the output tray (b) slowly and push the center of the output tray for confirmation. 18 Hold the handle (B) to close the scanner unit (c). Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents. If the document feed roller of ADF has fallen, open and close the ADF cover.
9. Troubleshooting If a Document Jam Occurs If a Document is Visible in the Paper Path • If a Document is Visible in the Paper Path • If a Document Jams in the ADF (Automatic Document Feeder) 1 Open the ADF cover (a). 2 Pull out the document upward. Sticky notes and labels attached on the documents may cause a document jam. When using the ADF, remove sticky notes or labels from the document. If removing labels is unavailable, use the document glass. 3 Close the ADF cover (a).
9. Troubleshooting If a Document Jams in the ADF (Automatic Document Feeder) 1 2 4 Open the inner cover (b). 5 If you can see the edge of the jammed document, pull it out gently. 6 If the edge of document jammed under the document tray (c) can be seen, lift up the document tray and gently pull out the document to remove. Open the ADF cover (a). Remove the jammed document. Proceed to step 4 if you cannot remove the jammed document. Do not try to remove the document by force.
9. Troubleshooting 7 If you were able to remove the document, close the inner cover and proceed to step 8. 8 Close the ADF cover slowly. Remove the document on the document tray, and then close the ADF cover. Otherwise, documents may be torn or folded. If an error occurs while copying, the copying gets canceled.
9. Troubleshooting Copy Problems Unable to Copy • Unable to copy • Unable to Copy Point to check Solution Is the machine turned on? Turn the machine on. Is the machine being initialized? Wait until initialization is complete. Is your document set properly? Set the document properly. Is there paper in the tray? Load paper in the tray. Check that the paper cassette is installed in the machine.
9. Troubleshooting Point to check Solution Reference Is a print job from a computer or other Wait until printing is complete. device in progress? - Is a fax being sent in real time? Wait until the transmission is complete. - Is Continuous Scan mode on? Select [Scan completed] on the display screen. Is the machine offline? Press the (PRINT) button, and then select [Online/Offline]. Are you authorized to make copies? Enter the authorized PIN or user name and password.
9. Troubleshooting Print Problems Unable to Print • Common to Windows and Mac OS X • Unable to Print Cause Solution The machine is in Sleep mode or Deep Sleep mode. Press the (POWER SAVE) button to enter standby status. The machine is turned off. Turn the machine on. A LAN cable or USB cable is unplugged. Check that the cable is plugged into the machine and computer properly.
9. Troubleshooting Cause The machine is processing data from another interface. Solution Wait until printing is complete. Reference - [Received invalid data] is displayed on Press [Device Settings], select [Admin the touch panel and the machine does Setup] > [Print Setup] > [Print menu] > not print. [Printer Adjust] > [Timeout Injob] on the touch panel, and then select a longer time. The factory default setting is 40 seconds.
9. Troubleshooting Scan Problems Unable to Scan • Unable to Scan Point to check - 168 - Solution Is the machine turned off? Turn the machine on. Is the cable connected to the machine? Check the cable connections, and then connect the cables properly. Is there any damage to the cable? Change the cable. Is the network setting correct? Set the network setting correctly. Has any error occurred? Follow the on-screen instructions on the display screen of the machine.
9. Troubleshooting Fax Problems Unable to Send a Fax • Unable to send a fax • Unable to Send a Fax • Unable to Receive a Fax Point to check Solution Did you send in the correct procedure? Check the procedure, and then try again. Did you specify the correct fax number? If you are using speed dial, print the speed dial list to check the registration.
9. Troubleshooting • After dialing, even if the send a fax (START) button is pressed, the machine cannot Point to check Solution Unable to Receive a Fax • Unable to receive a fax Reference Did you specify the appropriate dial type? Specify the appropriate dial type for your region. Is the document set properly? Set the document properly. Did you dial the correct number? Dial the correct number. Is the recipient's line busy? Wait until the line is opened, and then try again.
9. Troubleshooting If an Error Message is Displayed on the Operator Panel Error Message List If an error occurs in this machine, an error message and/or an error code (a 3-digit number) is displayed on the touch panel and (STATUS) on the operator panel blinks or lights up. Wait a moment. Network initializing ... Press [Details] and clear the error following the onscreen instructions. The network is being initialized. Wait for a while until the machine connects to the network.
9. Troubleshooting Updating firmware. Do not turn OFF the power. Image Drum Near Life. The programs on the machine are being updated. Do not turn the machine off until the update completes. The machine automatically restarts after the update completes. The image drum indicated on the screen is near life. Have a new image drum ready. C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black Fuser Near Life. Toner Low. The fuser unit is near life. Have a new fuser unit ready.
9. Troubleshooting [TRAY] empty. Disk Read/Write Error No paper is loaded in the indicated tray. Load paper. An error has occurred in the file system. Press [Close]. File System is full. Flash Error Memory in the file system is full. Delete unnecessary files. An error has occurred when firmware was being updated. Contact the administrator. The File System is write-protected. Invalid print data received. The file you are trying to write is write-protected. Check the file name.
9. Troubleshooting Wait a moment. Message Data writing ... Toner empty. Replace with new Toner Cartridge. Error: 410, 411, 412, 413 Messages to be displayed on the machine are being updated. Wait for a while. The indicated cartridge ran out of toner. Opening and closing the front cover can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible. C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black Restart the machine.
9. Troubleshooting Multiple sheets of paper have been fed. Reset Paper in [TRAY]. Error: 401 Image Drum Life. Please install new Image Drum Unit. Error: 350, 351, 352, 353 The indicated tray fed multiple sheets of paper at a time. Remove the cassette from the tray, and then load paper again. The image drum indicated on the screen reaches its lifetime. Replace the image drum with a new one. Opening and closing the cover can resume printing for a while. Replace with a new one as soon as possible, however.
9. Troubleshooting Waste Toner Full. Install New Belt Unit. Error: 356 Inspection is required. Waste toner of the belt unit is full. Replace the belt unit with a new one. Opening and closing the cover can resume printing. Printing stops after 500 sheets are printed. Turn the machine off, and then back on. If the same error occurs, contact your dealer. Toner cartridge not properly installed. Error: 544, 545, 546, 547 Cancelling ... A color toner cartridge indicated on the screen is not installed.
9. Troubleshooting Connect to PC failed. SMTP Login failed. No destination computer was found for Scan to Computer. Make sure that your computer is turned on and recordable. To erase the message, press [Close]. An attempt to log into the SMTP server ended up an authentication error. Check the network settings. Scan To PC Problems (Advanced Manual) SMTP Auth. Unsupported The SMTP server does not support the authentication system. Check the network settings. Insufficient memory occurred during Rx.
9. Troubleshooting File writing failed. Access Limitation Error Data was deleted due to the color printing limitation. Files sent using Scan To shared folder could not be written. Check the access rights for the shared folder. A color print job was deleted due to an unauthorized user. Contact your administrator for color printing. FTP destination Full. Restricted access error Data deleted due to printing restrictions. Memory in the FTP server is low.
9. Troubleshooting Power OFF/ON No communication with the SNTP server. Turn the machine off, and then back on. If the same error occurs, contact your dealer. Obtaining current time from the SNTP server failed. Check the server. A decoding error occurred. Check the image data. USB Memory disconnected. An error has occurred in the image data sent to this machine. Check the image data. The USB Memory was removed while printing from USB Memory. Do not remove USB Memory while printing is in progress.
9. Troubleshooting Toner empty. Replace with new Toner Cartridge. Registering with Google Cloud Print. Don't turn off the power until registration is complete. The indicated cartridge ran out of toner. Replace the empty toner cartridge with a new one. This machine is being registered to the Google Cloud Print service. Wait for a while. Wait Timeout in menu is disabled. Printing is disabled except by USB. Clear page buffer and enable time out in menu. Deleting from Google Cloud Print.
9. Troubleshooting Incompatible [COLOR] Image Drum. Error:984, 685, 686, 687, 690, 691, 692, 693, 700, 701, 702, 703, 704, 705, 706, 707 Non-optimum image drum is installed. C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black Blank pages were detected on all pages. Please check how the document was set. Scanned pages are all blank. Turn over the document. Simplex printing was performed as the paper setting did not allow duplex printing. Duplex printing is not available on the specified paper.
10 Management/Specifications Changing the Administrator Password Saving Power Consumption with the Power Save Function Specifications
10. Management/Specifications Changing the Administrator Password It is recommended to change the administrator password to protect your security. Set the administrator password using from 6 to 12 alphanumeric characters. Be careful not to forget the set password. 1 2 3 Press [Device Settings] on the touch panel. 4 5 6 7 8 Press or several times and press [Management]. Press or several times and press [Admin Password]. Press or several times and press [Admin Setup].
10. Management/Specifications Saving Power Consumption with the Power Save Function Setting the Length of Idle Time Before Entering Power Save Mode The machine has three Power Save modes: Power Save, Sleep, and Deep Sleep. In Power Save mode, the display screen turns off and the power saving indicator lights up or blinks. Press the (POWER SAVE) button to enter Power Save mode. 1 2 3 Press [Device Settings] on the touch panel.
10. Management/Specifications Setting the Length of Idle Time Before Entering Sleep Mode 1 2 3 Press [Device Settings] on the touch panel. 4 5 6 7 Press Restrictions in Power Saving Function The machine does not enter Sleep mode in the following cases. • When an error occurs on the machine Press or several times and press [Admin Setup]. • When a delayed fax transmission is set • When a fax transmission is waiting for redialing Enter the administrator name and password and press [OK].
10. Management/Specifications • LLTD Automatically Turning the Machine Off (Auto Power Off) • MIB* The machine equipped with the Auto Power Off function which automatically turns the power off if the machine is left unoperated for a certain period of time. *References with some supported MIB (the Get command) are possible in Deep Sleep mode. There are three options for the Auto Power Off setting and [Auto Config] is set by factory default.
10. Management/Specifications Setting the Length of Idle Time Before Auto Power Off Works 1 2 3 Press [Device Settings] on the touch panel. 4 5 6 7 Press Press or several times and press [Admin Setup]. Enter the administrator name and password and press [OK]. The factory default administrator name and password are "admin" and "999999" respectively. or several times and press [Management]. Press [Power Save]. Press [Auto Power Off Time]. Select transition time.
10. Management/Specifications Specifications General Specifications • General Specifications MFP Model • Copier Specifications MC573/ES5473 MFP Model Number N36401A/N36401B • Fax Specifications • Scanner Specifications Item MC573/ES5473 MFP • Printing Specifications CPU MF2 667MHz • Network Specifications Memory DDR3 32bit 1GB • Wireless LAN Specifications (Option) ROM 3 GB Weight (including consumables) Approx.
10. Management/Specifications Copier Specifications Fax Specifications Item Document size ADF MC573/ES5473 MFP Compatibility Compression method MH, MR, MMR, JBIG A4, A5, A6, B5, B6, Letter, Executive, Statement, 8.5 SQ Modem speed Up to 33.6 Kbps Color 12 seconds Lines PSTN, PBX Mono 12 seconds Line interface RJ11 x 2 (Line/TEL) Up to 999 Transmission speed Approx.
10. Management/Specifications Scanner Specifications Printing Specifications Item MC573/ES5473 MFP Type Document Glass with ADF function Image sensor Color CIS Light source Document thickness ADF Document glass Scanning speed MC573/ES5473 MFP Printing method Dry electrophotographic recording method with LED (Light-emitting diode) LED Page-description language PostScript 3, PCL5c, PCL6 (XL), IBM5577, XPS, PDF (v1.
10. Management/Specifications Item Paper loading capacity MC573/ES5473 MFP Network Specifications • Tray 1 250 sheets (less than 80 g/m2), total thickness 30 mm or lower. • MP tray 100 sheets (less than 80 g/m2) and total thickness 10 mm or lower, 10 envelopes (85 g/m2). • Additional tray unit (optional) 530 sheets of Standard paper /80 g/m2 and total thickness 53 mm or lower.
10. Management/Specifications cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device. Wireless LAN Specifications (Option) Regulatory wireless LAN statements Le présent appareil est conforme aux la partie 15 des règles de la FCC et CNR d'Ubdustrie Canada applicables aux appareils radio exempts de licence.
Contact Us Oki Systems (Finland) Oy Oki Systems (UK) Ltd Oki Systèmes (France) S.A. OKI Systems Rus, LLC (Russia) Blays House Wick Road Egham Surrey TW20 0HJ Zone Silic - Immeuble Osaka 21 rue du Jura CS 90277 94633 RUNGIS Cedex Paris Sector B, 3rd Floor, Svyatogor-4 Business Center10/4, Letnikovskaya str.115114, Moscow Tel: +44 (0) 1784 274300 Fax: +44 (0) 1784 274301 http://www.oki.co.uk Tél: Standard 0820 200 410 (0.
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