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Document Title and Part Number Microline 390/391 Turbo User’s Guide P/N 59336401 Disclaimer Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors beyond its control. Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
Contents Helpful Hints ...............................................................8 Introduction .............................................................. 13 Saving Money ........................................................................ 9 Saving Money: Forms Tear-Off ............................................ 9 Saving Time ....................................................................... 10 Saving Time: Internet Support ..........................................
Shipping Restraints ..............................................................25 Ribbon Cartridge ..................................................................26 Ribbon Cartridge Handling ............................................... 28 Ribbon Cartridge Emergency First Aid ............................. 28 Accessories ........................................................................... 29 Power Connections ............................................................... 29 Paper Loading ....
Forms Tear-Off set ON ........................................................52 Paper Park ............................................................................. 53 Changing Paper Paths .......................................................... 54 Continuous-forms to single-sheet feed .............................. 54 Single-sheet feed to continuous forms .............................. 54 Printhead Gap .......................................................................
Problem 4: I'm getting strange symbols, incorrect fonts, etc., when I try to print a document. ..................................................90 Problem 5: Ink smears on the paper when I print on narrow forms. ..91 Problem 6: I've installed a new ribbon and the printing is smeared and streaked. ...................................................................91 Problem 7: The ALARM light is flashing. ........................................
Regulatory and Safety Information ................... 117 Safety Information ............................................................. 117 Regulatory Information ..................................................... 119 Year 2000 Compliance ................................................... 119 Energy Star® ................................................................... 119 Federal Communications Commission (FCC) ................ 120 Industry Canada (IC) ............................................
Helpful Hints Your printer has many features and capabilities that will help you: • save money. • save time. • operate the machine. 8 | Microline 390/391 Turbo This section summarizes the features and capabilities directly connected to saving money and time. Details for these features and capabilities are provided in other sections of this document. You may want to use some of our Helpful Hints when working with your machine.
Saving Money Saving Money: Forms Tear-Off The Forms Tear-Off feature allows a printed page (rear feed, continuous form) to be torn off without wasting paper or adjusting the printer. Forms Tear-Off automatically moves the paper from the initial printing position (print start position) to the tear-off position, after a time interval (which you select through the menu). The top of the page (perforation) is even with the tear bar. The tear bar is located under the clear top of the access cover.
Saving Time: Paper Park Saving Time Saving Time: Internet Support Oki Data provides support via the Internet. Oki Data’s main web site, www.okidata.com, is the gateway to Oki Data’s products and services. my.okidata.com is a powerful area of Oki Data’s web site designed to help you personalize the information and service you get from Oki Data. You can find information at your convenience, at any time. For more information, refer to “Service and Support, Internet Support.
Operation Tips Operation Tip: Top of Form ! If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! ! Always determine the status of the Forms Tear-Off menu setting BEFORE setting the Top of Form. Refer to “Using Your Printer, Top of Form, Forms Tear-Off Status (ON or OFF).” Top of Form sets the print start position for the printer. It is adjustable in increments of 1/144 of an inch.
Operation Tip: Turning the Platen Knob ! 12 | If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! Microline 390/391 Turbo Operation Tip: Control Access to the Printer You can control access to the printer by changing the setting for the Operator Panel Function (in the Menu). When the Operator Panel Function is set to Full Operation (the factory default), all keys on the front panel operate.
Introduction Thank you for purchasing this printer. This rugged 24-pin printer can meet the needs of harsh and demanding environments. The expanded printhead gap, zerotear capability, and multiple paper feed paths allow the printer to handle a wide variety of media, including 6-part forms. Your printer will provide years of dependable and efficient service. In addition to the many standard features, options can expand the machine’s capabilities. For information on the options, see “Accessories.
Printer Features • Super reliable, durable operation: 10,000 hours Mean Time Between Failures (MTBF)! • Expandable head gap for handling forms up to 0.031" (0.79 mm) thick through the bottom feed path using the optional push and/or pull tractor. • Advanced paper handling, with built-in rear push tractor and zero-tear forms capability.
Parts Identification The parts identified here are parts of the unit that you will use during normal operation. For accessories (consumables, options, replacement parts, and documentation), refer to “Accessories.” Printer Serial Number The serial number of your machine is on a label on the back of your machine. The label says “S/N.” An example serial number is: 401A0154693. You will need your printer serial number if your machine requires servicing.
Parts Identification: Rear Feed (Continuous Forms) 1 2 3 4 5 6 7 8 | 3 SEL SHIFT ALARM LF Micro Feed Down GROUP FF/LOAD TEAR Micro Feed Up ITEM MENU PARK SET PRINT PRIN T QU ALITY HSD QUIET TOF UTL NLQ SSD CHARA CTER PITC 10 H 17 12 20 15 PROP 6 Move the paper lever to the position marked “REAR.” For rear feed, the paper lever is towards the front of the printer. Microline 390/391 Turbo 2 SEL MENU EXIT POWER 32T-01c.
Parts Identification: Top Feed (Single-Sheet) 1 2 3 4 5 6 7 8 ! Paper Guides Paper Separator Paper Lever On-Off Switch Platen Knob Control Panel Acoustic Cover (open) Access Cover 1 8 7 2 SEL SEL MENU EXIT POWER SHIFT ALARM LF Micro Feed Down GROUP 3 FF/LOAD TEAR Micro Feed Up ITEM MENU PARK SET PRINT PRIN T QU ALITY HSD QUIET TOF UTL NLQ SSD CHA RAC TER PITC 10 H 17 12 20 15 PROP Move the paper lever to the position marked “TOP.
Front Panel Lights 390 panel.eps 1 3 2 PRINT QUALITY SEL LQ COURIER SEL UTILITY PRESTIGE MENU EXIT POWER 4 SHIFT ALARM LF FF/LOAD Micro Feed Down Micro Feed Up GROUP ITEM TEAR SET MENU 5 1 SEL: Glows = printer selected, ready to receive data Flashes = printer in Print Suppress Mode Not lit = printer deselected (cannot receive data) 2 QUIET: Glows = printer is in Quiet mode. 3 Print Quality: Indicates selected print quality and typeface.
Front Panel Keys 1 2 3 4 5 390 panel.eps 6 7 8 PRINT QUALITY SEL LQ COURIER SEL LF FF/LOAD UTILITY PRESTIGE MENU Micro Feed Down Micro Feed Up GROUP ITEM EXIT POWER SHIFT ALARM TEAR SET MENU PARK QUIET TOF CHARACTER PITCH PRINT RESET ROMAN SWISS GOTHIC ORATOR 10 12 15 17 20 PROP 9 1 SEL: Selects/deselects printer (printer on-line / off-line). When held on power up, or with SHIFT key, engages Menu Mode.
Installation Installation Hints • Read the setup and operating instructions in this document carefully. Be sure to save this document for future reference. • Read and follow all warning and instruction labels on the printer itself. • Place your printer on a firm, solid surface. If you put in on something unsteady, it might fall and be damaged. If you place it on a soft surface (such as a rug, sofa, or bed) the vents may be blocked, causing it to overheat.
Installation Overview • If you’re using an extension cord or power strip with the printer, make sure that the total of the amperes required by all the equipment on the extension is less than the extension’s rating. Generally, the total ratings of all equipment plugged into any one power line should not exceed 15 amperes. Don’t exceed this unless you know that the power line your equipment is plugged into has a rating above 15 amperes. • Protect your printer from overheating.
Customizing the Installation Your printer has many settings (defaults) that do not need to be adjusted as part of a standard installation. However, you may need to adjust settings to fit your standards. Some settings you may need to adjust as part of your installation are: • Top of Form (TOF) • Paper Path • Printhead Gap To adjust these settings, refer to the appropriate section in “Using Your Printer.
Top of Form (TOF) ! ! ! ! If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! The factory default setting for the Top of Form (where the printing should begin) is one inch down from the top of the page. Your software may print the first line of print above or below where TOF is set. You may need to adjust the TOF to meet your software’s needs.
Unpacking the Machine Before you begin, be sure that all the items listed below are included in your package. If any items are missing, contact your dealer immediately. Keep you packing materials and carton in case you ever need to ship or transport the unit. ! 1 Printer 2 Ribbon Cartridge 3 Power Cord 1 SEL SEL MENU EXIT POWER 32t-14.
Shipping Restraints 1 Open the access cover (1). Remove the printhead shipping restraint (2) and tape. 3 Grasp the tabs and lift off the paper separator (1). Remove the shipping restraint (2). Turbo-1.eps Turbo-15.eps and Turbo-16.eps 2 1 2 1 SEL SEL MENU EXIT POWE R 2 SHIFT LF FF/LOA D Micro Feed Down ALAR M TEAR Micro Feed Up GROU P PRINT PARK ITEM SET TOF PRINT QUAL ITY HSD QUIET MENU UTL NLQ SSD CHAR ACTE R PITCH 10 17 12 20 15 PROP 4 Install the paper separator.
Ribbon Cartridge ! Important: Make sure you have the correct replacement ribbon for the ML390/391 Turbo Printers (P/N52104001). The wrong ribbon WILL NOT print when installed on the ML390/391 Turbo Printers. 26 | Microline 390/391 Turbo 1 Make sure the printer is turned OFF. 2 Center the printhead (1). 32T-18.
3 If you are replacing the ribbon: swing the front of the cartridge up off the printhead, then lift the cartridge out and discard it. Caution! The printhead may be HOT! ! 5 Install the new ribbon cartridge. 32T-19dn.eps 32T-19_up.eps 6 Turn the take-up knob in the direction of the arrow to take up any ribbon slack. 32t-39.eps 4 Unpack the ribbon cartridge. Important! DO NOT remove the ribbon shield from the ribbon! 1 Ribbon Shield 2 Grip Points 2 3 Take-up Knob ! 32t-20.
Ribbon Cartridge Handling Ribbon Cartridge Emergency First Aid • Leave unused ribbon cartridges in their packages until needed. • When replacing a ribbon cartridge, re-use the packaging to dispose of the old ribbon cartridge. • Be careful when removing the ribbon cartridge. Do not let it touch your clothing or porous materials. The ribbon ink may cause permanent stains. • Ribbon ink on skin or clothing can usually be removed with soap and water. Contact occurs with eyes.
Accessories Power Connections If you have purchased an accesssory (option) for your printer, refer to the documentation you received with that accessory for installation instructions. 1 Make sure both the printer and the computer are OFF. 2 Plug the power cord into the back of the printer (1), then into a grounded outlet (2). 59#11.eps and Plugin.eps 2 1 3 Turn on the printer. 32T-01A.
Paper Loading Rear Feed, Continuous Forms Use the rear-feed path for printing on single-thickness, continuous-form paper. Use the single-sheet path (top feed) for graphics or charts. ! 1 2 3 4 32T-11.eps 2 Grasp the tabs and lift off the paper separator. Lock Lever Upper Tractor Cover Pins Lower Tractor Cover 32T-23A.eps 1 2 4 3 | 1 If you have paper in the paper path, be sure to remove it before installing rear-feed paper. 32T-26.eps 30 1 Move the paper lever (1) to the position marked “REAR.
3 Pull up on the lock levers and open the tractor covers. Then, move the right tractor to fit the width of the paper. 32T-27.eps 5 Move the left tractor to align the edge of the paper with the appropriate reference mark (1). Then, push back the lock lever. 32T-29A.eps 1 4 Place the first two holes in the paper over the tractor pins on either side. Close the tractor covers. 32T-29.eps 6 Adjust the position of the right tractor to center the holes in the paper on the pins.
Top Feed (Single Sheets) 7 Install the paper separator. Place the wire guide (1) on the pull-up roller assembly (2). 32T-31.eps Use the single-sheet path for letterhead stationery, memos, and individual envelopes. If you have continuous-form paper in the path, press PARK to remove it before loading single sheets. ! 1 Make sure the printer is on and deselected (SEL light off). 2 Place the paper lever in the position marked “TOP.” 32T-12.eps 1 2 8 Press FF/LOAD. The paper feeds into the printer.
4 Make sure the wire feed guide (1) is secured in the sheet guide. ! Important! If the paper does not feed in, remove it. Check the paper lever position. Make sure the ALARM light is on: if it is flashing, hold the SHIFT key and press the CHARACTER PITCH (RESET) key. Reload the sheet of paper. ! The factory default setting for the Top of Form (where the printing should begin) is one inch down from the top of the page. To change the setting, see “Using Your Printer, Top of Form (TOF).” 32T-33.
Testing the Printer Running the printer self tests is a good way to check the installation of your printer. The two self tests are: • Font Sample Test • Rolling ASCII Test 34 | Microline 390/391 Turbo ! Wide Carriage Model Microline 391 Turbo If you are using 8.5 inch paper to run the test, make sure the paper width selection in the printer menu is set to 8.5 inches. Otherwise, printing on the platen may damage the printer. Refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.
Font Sample Test ! ! The Font Sample Test automatically stops after all the available fonts print. To run the test: • Turn the printer off, then press and hold the LF key while turning the printer back on. LF.eps Wide Carriage Model Microline 391 Turbo LF If you are using 8.5 inch paper to run the test, make sure the paper width selection in the printer menu is set to 8.5 inches. Otherwise, printing on the platen may damage the printer.
Rolling ASCII Test ! Wide Carriage Model Microline 391 Turbo If you are using 8.5 inch paper to run the test, make sure the paper width selection in the printer menu is set to 8.5 inches. Otherwise, printing on the platen may damage the printer. Refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.” To run the test: • Turn the printer off, then press and hold the QUIET key while turning the printer back on. QUIET.eps QUIET TOF ! The Rolling ASCII Test DOES NOT automatically stop.
Emulations Printer Drivers The factory default emulation for your printer is Epson® LQ. If you need to change the emulation, refer to “Using Your Printer, Emulations.” Before you can use your printer, you must select the correct printer driver in your software. If you select the wrong driver, you will see strange characters, incorrect fonts, etc. See your software documentation for information on how to select a printer driver.
Computer Connections Two interface types are available for your printer. • Parallel • Serial (25 pin) Attach the interface cable to the appropriate port on your computer. ! 38 | FCC regulations require the use of a shielded cable no longer than 6 ft. (1.8 m). An IEEE 1284-compatible parallel cable is needed for bi-directional communications. If you purchased the Serial Interface option, see the instruction sheet provided with it.
Product Registration my.okidata.com Registering Your Printer Your Personal Solutions Center Register your printer and create your own personalized support center with my.okidata.com. my.okidata.com is a powerful area of our web site designed to help you get the most from your OKI printer. It represents our commitment to providing you with solutions, finding out the latest updates about your OKI products, and getting the details on OKI programs and services that can help your bottom line.
Using Your Printer Top of Form (TOF) 40 ! If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! ! The factory default setting for the Top of Form (where the printing should begin) is one inch down from the top of the page. ! Your software may print the first line of print above or below where TOF is set. You may need to adjust the TOF to meet your software’s needs.
Top of Form (TOF) and Forms Tear-Off Forms Tear-Off Status (ON or OFF) ! If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! ! Your software may print the first line of print above or below where TOF is set. You may need to adjust the TOF to meet your software’s needs. Use the procedures in “Using Your Printer, Top of Form, Forms Tear-Off Status (ON or OFF).
Setting Top of Form, Forms Tear-Off ON (Step A) 42 ! If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! ! Always determine the status of the Forms Tear-Off menu setting BEFORE setting the Top of Form. Refer to “Using Your Printer, Top of Form, Forms Tear-Off Status (ON or OFF).” | Microline 390/391 Turbo 1 Turn the printer ON. 2 Park the paper.
8 As you continue to hold SHIFT, press the LF / Micro Feed Down (2), or FF/LOAD / Micro Feed Up (3), depending on which direction you want to move the paper to align Top of Form. Press LF / Micro Feed Down to decrease the space (move Top of Form higher). The paper moves down. Press FF/LOAD / Micro Feed Up to increase the space (move Top of Form lower). The paper moves up. 32T-FP.
Setting Top of Form, Forms Tear-Off OFF (Step B) 44 ! If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! ! Always determine the status of the Forms Tear-Off menu setting BEFORE setting the Top of Form. Refer to “Using Your Printer, Top of Form, Forms Tear-Off Status (ON or OFF).” | Microline 390/391 Turbo 1 Turn the printer ON. 2 Press SEL/MENU (6) to take the printer off line.
Press LF / Micro Feed Down to decrease the space (move Top of Form higher). The paper moves down. Press FF/LOAD / Micro Feed Up to increase the space (move Top of Form lower). The paper moves up. ! The first line prints at the red line of the plastic paper shield (7) on the printhead. 32T-18.eps 7 32T-FP.
Temporary Top of Form Change 46 ! If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! ! The factory default setting for the Top of Form (where the printing should begin) is one inch down from the top of the page. | Microline 390/391 Turbo To change the Top of Form (move it lower) for one page only: 1 Press SEL to deselect the printer. 2 Press LF to change the position of the Top of Form.
Reset Top of Form to Factory Default ! If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! ! The factory default setting for the Top of Form (where the printing should begin) is one inch down from the top of the page. There are two ways to reset the Top of Form to the factory default: • with the printer ON. • with the printer OFF.
Forms Tear-Off ! The status of the Forms Tear-Off menu setting affects how you set the Top of Form. To determine the status of the Forms Tear-Off menu setting, refer to “Using Your Printer, Top of Form, Forms Tear-Off Status (ON or OFF).” For information on setting the Top of Form, refer to “Using Your Printer, Top of Form, Setting Top of Form, Forms Tear-Off (ON or OFF).” When printing stops, the paper advances to the tear-off position. The default setting for Forms Tear-Off is OFF.
Changing the Forms Tear-Off Setting The default setting for Forms Tear-Off is OFF. 1 32T-FP.eps 2 3 4 5 SEL SEL MENU EXIT POWER SHIFT ALARM LF FF/LOAD Micro Feed Down Micro Feed Up GROUP ITEM TEAR PARK SET PRINT QUIET ! ! The status of the Forms Tear-Off menu setting affects how you set the Top of Form. ! ! DO NOT use Forms Tear-Off with labels or multi-part forms! TOF MENU To change the Forms Tear-Off setting: 1 Press SHIFT (2) + SEL (1).
Automatic Forms Tear-Off Forms Tear-Off must be set to ON in the menu for Automatic Forms Tear-Off to occur. Automatic Forms Tear-Off automatically moves the paper from the initial printing position (print start position) to the tear-off position, after a time interval which you select through the menu. The top of the page (perforation) is even with the tear bar. The tear bar is located under the clear top of the access cover. Paper remains in the tear-off position until the printer receives more data.
Manual Forms Tear-Off Manual Forms Tear-Off allows you to advance a single page to the tear-off position. Manual Forms Tear-Off works when Forms Tear-Off is turned off (deactivated in the printer menu). When Forms Tear-Off is turned on (activated in the printer menu), and you attempt Manual Forms Tear-Off, the printer retracts the paper to the Top of Form position. ! ! DO NOT use Forms Tear-Off with labels or multi-part forms! 1 Press TEAR (1) to advance continuous-form paper up to the tear position.
TEAR Key Forms Tear-Off set OFF Forms Tear-Off set ON If you press TEAR (1) when Forms Tear-Off is turned off (deactivated in the printer menu), the printer advances continuous-form paper up to the tear position. Manual Forms Tear-Off allows you to advance a single page to the tear-off position. Manual Forms Tear-Off works when Forms Tear-Off is turned off (deactivated in the printer menu).
Paper Park ! 1 Never park labels! SEL Paper park allows you to print a single sheet (cut-sheet) page without removing continuous feed paper from the printer. Press PARK (1) to retract rear-feed paper from the paper path. SEL MENU EXIT POWER SHIFT ALARM LF FF/LOAD Micro Feed Down Micro Feed Up GROUP ITEM TEAR PARK SET PRINT QUIET TOF MENU 32T-FP.
Changing Paper Paths Continuous-forms to single-sheet feed Single-sheet feed to continuous forms 1 2 3 4 5 1 Press FF/LOAD to remove the single-sheet paper. 2 Lower the paper separator into the continuous-forms position. Swing the wire feed guide over onto the pull-up roller. 3 Move the paper lever to the appropriate position. For rear feed (1), the paper lever is towards the front of the printer. For bottom feed, (2), the paper lever is in the center position. 4 If necessary, load continuous-form paper.
Printhead Gap The printhead gap is the distance between the printhead and the platen. Make sure the printer is turned off before you open the access cover. ! To adjust the gap, open the access cover and move the blue lever (1) to the recommended setting from the table. 32T-35.
Expanded Printhead Gap Your printer can be used for dedicated bottom-feed printing on extra-thick multi-part forms. Extra-thick multi-part forms range from 0.017-inch (0.43 mm) to a maximum of 0.03 inch (0.79 mm). To print on extra-thick multi-part forms, you engage the expanded printhead gap feature. This expands the head gap settings for extra-thick forms and heavy card stock. It also increases the impact strength of the pins in the printhead. To engage the expanded printhead gap: 1 Turn the printer off.
5 Swing up the printhead clamp, then remove it by pushing forward (toward the platen) and to the left. 7 Lift the printhead plate off the carriage assembly (1). 32T-hg04.eps 32T-hg01.eps and 32T-hg02.eps 1 CAUTIO ATTENTIONN HOT CHAUD VORSI 5 5 0 9 1CHT HEISS 0 8 6 CAUTION ATTENTION HOT VORSICHT CHAUD HEISS 5 5 0 9 1 0 8 6 6 Remove the printhead. 32T-hg03.eps 8 Turn the printhead plate around and reinsert it on the other side of the carriage assembly (1). 32T-hg05.
9 Replace the printhead, making sure that the circuit board at the bottom of the printhead firmly engages the slot (1) in the carriage. 10 Reinstall the printhead clamp and swing it back over to lock the printhead in place. 32T-hg07.eps 32T-hg06.eps CAUTION ATTENTION HOT VORSICH CHAUD 5 5 0 9 1 T HEISS 0 8 6 1 ! 58 | CAUTION! Be sure the printhead is fully inserted before proceeding.
11 Reinstall the ribbon cartridge. 32T-19dn.eps 12 Replace the pull-up roller assembly and the access cover, then turn the printer on. 13 Change the printer's secondary menu (make sure paper is loaded!) to engage the expanded printhead gap: a) Press SEL + TEAR while turning the printer back on. b) Press LF to advance through the menu to the Technical group (last option in menu). c) Press FF/LOAD to advance through the items to Expanded Gap. d) Press TEAR to change the setting for Expanded Gap to Valid.
Print Quality ! Important! Front panel settings for print quality and character pitch are overridden by software commands. The lights will always reflect the printer's state. 390 Panel.
Typeface ! Important! Front panel settings for print quality and character pitch are overridden by software commands. The lights will always reflect the printer's state. 390 Panel.eps PRINT QUALITY LQ COURIER UTILITY PRESTIGE ROMAN SWISS GOTHIC ORATOR When Letter Quality is engaged, the front panel lights indicate which typeface is selected.
Character Pitch ! Important! Front panel settings for print quality and character pitch are overridden by software commands. The lights will always reflect the printer's state. Press CHARACTER PITCH/RESET to select the width of characters in characters per inch, or Proportional. 390 Panel.
Printer Reset When you reset the printer, you reinitialize it. You will need to reset the printer to clear some error conditions To reset the printer: 1 Press and release the SEL key to take the printer off-line. The SEL light will be out. 2 Then, press and hold the SHIFT key and press the RESET (CHARACTER PITCH) key. 3 The printer is reset. ! Important! A printer reset is NOT the same as a reset to factory defaults. A printer reset reinitializes the printer, but does NOT affect any menu settings.
Emulations Available Emulations Changing Emulations Your printer has three emulations: • Epson® LQ — factory setting • IBM® Proprinter • IBM® AGM 1 Make sure paper is loaded. 2 Press SHIFT + SEL. The printer enters the Menu Mode. 3 Press LF. The following line prints: P r i n t e r C o n t r o l E m u l a t i o n M o d e E P S O N L Q 4 Press TEAR consecutively until the emulation you wish to select prints in the right-hand column. 5 Press SHIFT + SEL to save your setting and exit the Menu Mode.
Printer Drivers Selecting Printer Drivers Before you can use your printer, you must select the correct printer driver in your software. If you select the wrong driver, you will see strange characters, incorrect fonts, etc. See your software documentation for information on how to select a printer driver. ! The drivers below are listed by decreasing compatibility with your printer. Use one as close to the top of the list as possible.
Obtaining Drivers Installing Printer Drivers Drivers are available for a variety of operating systems. You can obtain the drivers by downloading them from the web site at Installation procedures vary according to the driver you select. Follow the instructions provided with the selected driver. http://www.okidata.
Menu Mode ! ALWAYS print the current Menu Mode settings before you reset or change the Menu settings. Printing the settings is the only way to have a record of the settings. To print the Menu Mode Settings, refer to “Using Your Printer, Menu Mode, Printing the Menu Settings.” In Menu Mode, you use the front panel keys to change the defaults for the printer parameters.
Entering and Exiting Menu Mode Moving Through the Menu To enter or exit the Menu Mode, hold SHIFT while pressing SEL. When the printer is in Menu Mode, you can move forward or backwards through the menu. Moving Forward To move forward, press GROUP, ITEM, or SET, whichever is appropriate. For more information, refer to “Using Your Printer, Menu Mode.” Moving Backward To move backward, press and hold SHIFT, then GROUP, ITEM, or SET, whichever is appropriate.
Resetting Menu to Factory Defaults Printing the Menu Settings ! ! ALWAYS print the current Menu Mode settings before you reset or change the Menu settings. Printing the settings is the only way to have a record of the settings. To print the Menu Mode Settings, refer to “Using Your Printer, Menu Mode, Printing the Menu Settings.” To reset the Menu to the standard settings (factory defaults): 1 Turn the printer off. 2 Press SEL + LF while turning the printer on.
Changing the Menu Settings ! ALWAYS print the current Menu Mode settings before you reset or change the Menu settings. Printing the settings is the only way to have a record of the settings. To print the Menu Mode Settings, refer to “Using Your Printer, Menu Mode, Printing the Menu Settings.” 1 Press SHIFT + SEL to enter the Menu Mode. 2 Use the GROUP, ITEM and SET keys to make your changes: Press GROUP until the Group you wish to change appears in the first column.
Menu Settings Table For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.
Menu Settings Table (Continued) For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.
Menu Settings Table (Continued) For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.
Menu Settings Table (Continued) For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.
Menu Settings Table (Continued) For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.
Explanations of Menu Items Refer to “Using Your Printer, Menu Mode, Menu Settings Table” for an overview of the menu structure. Auto CR (IBM). If you want the printer to automatically add a carriage return when a Line Feed is received at the end of a line, change the setting to Yes. Auto LF. If your printout is consistently double spaced, select No; if it overprints, select Yes. Auto Feed XT (Epson).
Explanations of Menu Items (Continued) Refer to “Using Your Printer, Menu Mode, Menu Settings Table” for an overview of the menu structure. I-Prime. Determines what the printer will do when it receives the I-Prime signal from the software. Buffer Print prints out the buffer contents before resetting. Buffer Clear dumps the buffer contents immediately. Invalid causes the printer to ignore the I-Prime command. Language Set. Replaces certain standard symbols with special characters used in foreign languages.
Explanations of Menu Items (Continued) Refer to “Using Your Printer, Menu Mode, Menu Settings Table” for an overview of the menu structure. Print Suppress Effective. If your system uses the DC1 and DC3 codes for something other than the print suppress mode, change the setting to No. Proportional Spacing. Change the setting to Yes to engage proportional spacing of characters. Receive Buffer Size. Selects the amount of memory devoted to holding received data.
Maintenance Replacing the Ribbon Cartridge If you need instructions for replacing the ribbon cartridge, you can refer to the • packaging of the new cartridge • web site • “Installation, Ribbon Cartridge.” ! Make sure that the printer model number for the ribbon is the same as the model number for your printer. If the model numbers don’t match, the ribbon WILL NOT work in the printer. For the best results, use genuine OKI ribbons. For information on obtaining consumables, refer to “Accessories.
Printer Cleaning You should clean the printer every six months (or after about 300 hours of operation). ! Never use solvents or strong detergents on the cabinet: they could cause damage. 1 Turn off the printer. Then, use the platen knob to back the paper out of the printer. 2 Open the access cover. Remove the pull-up roller assembly. 32T-04Up.eps 80 | Microline 390/391 Turbo 3 Use a clean, dry cloth to dust around the carriage shaft and platen. Remove any loose bits of paper.
Paper Jams Rear-Feed Paper Jams 1 Turn off the printer. Then, use the platen knob to back the paper out of the printer. ! Make sure the printer is turned off before you open the access cover. 32T-01B.eps and 32T-37BK.eps 2 Open the access cover. Remove the pull-up roller assembly. 32T-04UP.
3 Remove any torn pieces of paper. 4 Grasp the tabs and lift off the paper separator (1). Load paper. Make sure you lock the tractor covers (2). 6 Turn on the printer. 32T-01a.eps 1 7 Press FF/LOAD. FF.eps 2 32T-23A.eps FF/LOAD Micro Feed Up 5 Install the paper separator. Install the pull-up roller assembly. Close the access cover. 32T-23A.eps and 32T-04DN.
Rear-Feed, Repeating Paper Jams If the paper keeps jamming, you may have: • defective paper. • misaligned paper. • bits of paper stuck in the paper path. Defective Paper Replace the paper with a fresh stack. Misaligned Paper 1 Turn off the printer. Then, use the platen knob to back the paper out of the printer. 2 Tear off a couple of sheets of paper, leaving a new, clean, square-cut edge. 3 Reload the paper and turn the printer back on. Bits of Paper Stuck in the Paper Path 1 Turn off the printer.
4 Fold some continuous-form paper over three times to make a page four sheets thick. Then, load it on the tractors and close the covers. 6 Remove any paper pieces. Then, use the platen knob to back the paper out. 32T-42R.eps 32T-41R.eps 5 Use the platen knob to draw the quadruple-thick page around the platen. This clears any jammed bits of paper. 32T-42R.eps 7 Load regular paper (making sure the tractor covers are closed). Install the paper separator. 32T-23A.
8 Install the pull-up roller assembly. Close the access cover. 32T-04DN.eps 10 Press FF/LOAD. FF.eps FF/LOAD Micro Feed Up ITEM 9 Turn on the printer. 32T-01A.
Single-Sheet Paper Jams 1 Turn off the printer. 2 Then, use the platen knob to back the paper out. 4 Remove any torn pieces from around the carriage. 5 Install the pull-up roller assembly. Close the access cover. 32T-43.eps 32T-44Dn.eps SEL SEL MENU EXIT POWE R SHIFT LF Micro Feed Down ALAR M GROU P FF/LOA D TEAR Micro Feed Up MENU PRINT PARK ITEM PRINT QUAL ITY HSD QUIET SET TOF UTL NLQ SSD CHAR ACTE R PITCH 10 17 12 20 15 PROP 6 Turn on the printer. Load paper. 32T-01A.
Troubleshooting General Information Here are some general things to check before proceeding with detailed troubleshooting.
List of Problems Problem 1: My word processor files do not print the way I have the menu and front panel set. Problem 2: Nothing happens when I turn on the printer. Problem 3: The printer does not print when the computer sends data. Problem 4: I'm getting strange symbols, incorrect fonts, etc., when I try to print a document. Problem 5: Ink smears on the paper when I print on narrow forms. Problem 6: I've installed a new ribbon and the printing is smeared and streaked.
Problem 1: My word processor files do not print the way I have the menu and front panel set. Solution: Always remember that: 1 Settings in your software application will override any settings in your printer driver. 2 Your printer driver settings will override any settings from the printer menu or printer front panel. Solution: Before sending a file to the printer, many word processors send either an “initialization string” or an I-Prime signal to the printer.
Problem 2: Nothing happens when I turn on the printer. Solution: Check the power cord connection to the outlet. If you are using a power strip, make sure it is turned on, and that a fuse hasn’t blown or that a circuit breaker hasn’t tripped. Problem 3: The printer does not print when the computer sends data. Solutions: 1 Is the SEL light on? If not, press the SEL key. 2 Check that the interface cable is securely connected to both the printer and the computer.
Problem 5: Ink smears on the paper when I print on narrow forms. Problem 7: The ALARM light is flashing. Solution: This may be caused by excessive printhead travel from the centering position. Enter the Menu and set the Centering Position to MODE 1. Refer to “Using Your Printer, Menu Mode.” For the wide-carriage printer, if MODE 1 doesn't work, try setting the Centering Position to MODE 2. Solution: Try turning the printer off and then back on again. If the light still blinks, call for service.
Problem 9: The ALARM light is on and the Character Pitch 15 light is flashing. Problem 11: The Print Quality and Character Pitch keys on the front panel don't work. Solution: This indicates a paper jam. Press the SEL key and correct the paper jam situation. Refer to “Maintenance, Paper Jams.” Solution: The Operator Panel Function in the printer menu can be used to disable these buttons (Limited Function).
Specifications ! Specifications subject to change without notice. Print Method Impact dot matrix Printhead 24 pins, 0.20 mm (0.0079”) diameter, thermal protection Print Speed Mode Utility Letter Quality Pitch— Characters per Inch 10 cpi 12 cpi 15 cpi 17.1 cpi 20 cpi 10 cpi 12 cpi 15 cpi 17.
Characters per Line (cpl) Setting ML390 Turbo 10 cpi 80 cpl 12 cpi 96 cpl 15 cpi 120 cpl 17.
Resident Typefaces Mode/Font LQ Courier LQ Letter Gothic LQ Prestige LQ Orator LQ Roman LQ Swiss LQ Swiss Bold Utility Gothic HSD Gothic Size 10 & 12 cpi, Proportional 10 & 12 cpi, Superscript/Subscript Proportional Superscript/Subscript 10 & 12 cpi, Proportional 10 & 12 cpi, Superscript/Subscript Proportional Superscript/Subscript 10 cpi, 12 cpi, Proportional 10 cpi, 12 cpi, Proportional 10 cpi, 12 cpi, Proportional 10 cpi, 12 cpi, Proportional 10 cpi, 12 cpi, Proportional 10 cpi, 12 cpi, Proportional 1
Paper Specifications Microline 390 Turbo Paper Type: Cut Sheet Feed: Top Weight: 14-24 lb. (52.5-90 g/m2) Width Range: 7.2" to 8.5" (182.8 to 215.9 mm) 96 | Paper Type: Feed: Weight: Width Range: Envelopes, single feed Top 24 lb. max. (90 g/m2) 6.5" to 9.5" (165.1 to 241.3 mm) Paper Type: Feed: Weight: Width Range: Single-part, continuous forms Rear, Bottom 12-24 lb. (45-90 g/m2) 3" to 10" (76.2 to 254 mm) Paper Type: Feed: Weight: Width Range: Envelopes, continuous feed, non-overlap Bottom 24 lb.
Paper Specifications Microline 391 Turbo Paper Type: Cut Sheet Feed: Top Weight: 14-24 lb. (52.5-90 g/m2) Width Range: 7.2" to 14.3" (182.8 to 363.2 mm) Paper Type: Feed: Weight: Width Range: Single-part, continuous forms Rear, Bottom 12-24 lb. (45-90 g/m2) 3" to 16" (76.2 to 406.4 mm) Paper Type: Feed: Weight: Width Range: Carbonless continuous forms Rear, Bottom 9-11 lb. (33.75-41.25 g/m2) 3" to 16" (76.2 to 406.
Paper Thickness Rear Feed 0.014" (0.36 mm) maximum Bottom Feed* 0.0165" (0.44 mm) maximum expandable to 0.031" (0.79 mm) maximum * Requires optional push or pull tractor. Printer Dimensions Width x Depth x Height ML390 Turbo 17.25 x 16.1 x 5.75 inches 436 x 409 x 145 mm ML391 Turbo 23.1 x 16.1 x 5.75 inches 587 x 409 x 145 mm Printer Weight ML390 Turbo: 16.5 lbs. (6.5 kg) ML391 Turbo: 19.8 lbs. (8.
Service and Support General Information Oki Data offers service and support to you through a variety of methods. Please chose the service and support method that is best for you.
Documentation Purchase Location The documentation provided with your machine provides an excellent reference for the day-to-day operation of your machine. The documentation included with your machine is: • User’s Guide, on line, provided on the CD • Microline Reference Manual, on line, provided on the CD • Warranty, Material Safety Data Sheet The store location where you purchased your machine provides an excellent, local means of support for you and your machine.
Internet Support www.okidata.com my.okidata.com Your Gateway to OKI Products and Services www.okidata.com is Oki Data’s web site. It provides general information about all of the OKI products and services available to you. You can use our web site to • get Web-based support for all OKI products: 24 hours a day, 7 days a week—no waiting! • download the printer drivers you need. • read about other customers and how they use OKI products to improve their productivity and enhance their documentation.
Telephone Support Oki Data Customer Information System Information System Automated Attendant 1-800-654-3282 (1-800-OKI-DATA) Toll Free in the U.S. and Canada For quick answers to commonly-asked questions, the Oki Data Information System Automated Attendant is available 24 hours a day, 7 days a week.
Oki Data Service Centers Oki Data Authorized Service Providers Canada Oki Data has over 2,000 local Authorized Service Providers in North and South America. For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers: • Consult our web site at www.okidata.com • In the U.S. and Canada, call 1-800-654-3282 (1-800-OKI-DATA) • In Latin America, contact the Latin America Service Coordinator at Oki Data’s Corporate Headquarters at 856-222-7496 (Spanish only) Oki Data Americas, Inc.
Service and Support: United States and Canada Sales and Service Dealers: United States and Canada Oki Data is firmly committed to the satisfaction of our customers. If you have problem that your customer documentation cannot solve, contact the listed sources for service or support. Consult the store location where you purchased your machine, or contact Oki Data for the location of the nearest Authorized Oki Data Service Dealer. • Prices and minimum charges may vary.
Service and Support: Latin America Oki Data is committed to offer the best customer support possible to our customers. In the instance of having a difficult problem with your OKI product, please contact any of the OKI- CAS (Centro Autorizado de Servicio) shown on our Web site, www.okidata.com. Sales and Service Centers: Latin America If you need to service your OKI product, please contact the store where you bought your fax machine or contact any of the OKI-CAS listed on our Web site for information.
Accessories Purchasing Accessories Before you purchase, know your machine model number (see the front of the unit) and have the correct part number and description of the item. Item descriptions and part numbers are provided in this section. 106 | Microline 390/391Turbo • Consult the dealer where your purchased your machine. • Locate an Authorized Oki Data Reseller by visiting one of these web sites - http://my.okidata.
Accessories: Part Numbers 32T-20.bmp Consumables: Part Numbers Consumable Part Number Ribbon Cartridge (1) ----------------------------------- 52104001 1 Options: Part Numbers Option 32T-PT01.eps 2 Part Number Model ML390T Pull Tractor, Top-Mount (2) --------------------------- 70030501 Push Tractor, Bottom-Mount (3) --------------------- 70030701 Roll Paper Stand (4) ------------------------------------ 70023301 32T-PT52.
Replacement Parts: Part Numbers Replacement Part ------------------------------------- Order No. Model ML390T 2 1 Access Cover (1) ---------------------------------------- 53076701 Acoustic Cover (2) ------------------------------------- 53076901 Paper Separator (3) ------------------------------------- 51009409 Pull-Up Roller Assembly (4) -------------------------- 50411001 39T-Sepr.eps and 32T-Rolr.
Documentation: Part Numbers Document Part Number User's Guide ----------------------------- refer to my.okidata.com Reference Manual ---------------------- refer to my.okidata.com Warranty, Material Safety Data Sheet ----------------------- refer to my.okidata.com ! If you cannot locate your hardcopy documentation or the CD provided with your machine, go to www.okidata.com or my.okidata.com. Follow the prompts for your product, and you will find the on-line versions of all of these documents.
Printer Control Codes This section lists the most commonly used printer control codes. The Microline Reference Manual provides complete lists of all the commands, along with information on their use. You may view this document by: • accessing the document on the CD provided with your machine • using the Oki Data web sites http://www.okidata.com or my.okidata.com 110 | Microline 390/391Turbo ! The Microline Reference Manual is ONLY available in American English.
Epson LQ Commands Epson_LQ_2.doc Epson_LQ_1.
Epson LQ Commands (Continued) Epson_LQ_3.doc Epson_LQ_4.
Epson LQ Commands (Continued) Epson_LQ_5.doc Epson_LQ_6.
IBM Proprinter X24e / XL24e and IBM X24e AGM / XL 24e AGM Commands IBM_1.doc IBM_2.
IBM Proprinter X24e / XL24e and IBM X24e AGM / XL 24e AGM Commands (Continued) IBM_3.doc IBM_4.
IBM Proprinter X24e / XL24e and IBM X24e AGM / XL 24e AGM Commands (Continued) IBM_5.doc IBM_6.
Regulatory, and Safety Information Safety Information Your OKI printer has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, there are a few basic precautions you should take to avoid hurting yourself or damaging the printer: • Carefully read all setup and operating instructions. Be sure to save all documents for future reference. • Read and follow all warning and instruction labels on the printer itself. • Place your printer on a firm, solid surface.
• Unplug the printer before you clean it. Use only a damp cloth. Do not use liquid or aerosol cleaners. • To protect your printer from overheating, make sure no openings on the printer are blocked. Do not put the printer on or near a heat source, such as a radiator or heat register. If you put the printer in any kind of enclosure, make sure it is well ventilated. • The printhead can get quite hot when it has been printing for a length of time.
ENERGY STAR® Regulatory Information Year 2000 Compliance This product is Year 2000 Compliant. It contains information technology that accurately processes date and time data between the years 1999 and 2000, and carries no issue for the September 9, 1999 (9999) programming concern. This product, when used in combination with products purchased from other manufacturers, whose products properly exchange data and time information, will accurately process the date and time.
Federal Communications Commission (FCC) FCC Radio Frequency Interference Statement for 120-Volt Models WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
FCC Radio Frequency Interference Statement for 230/240-Volt Models WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment.
European Union Council of the European Communities Statement of Electromagnetic Conformance for 230/ 240-Volt Models This product complies with the requirements of the Council Directive 89/336/EEC on the approximation of the laws of the member states relating to electromagnetic compatibility.
Index 0 character (slashed, unslashed) 71, 78 10 cpi (Front Panel Light) 18, 62 12 cpi (Front Panel Light) 18, 62 120 volt printer 98 15 cpi (Front Panel Light) 18, 62 17 cpi (Front Panel Light) 18, 62 20 cpi (Front Panel Light) 18, 62 230 or 240 volt printer 98 A ABICOMP 71, 76 Access Controlling access to the printer 12 Access Cover, Part Number 108 Accessories 106, 107 Part Numbers 107 Purchasing 106 Acoustic Cover, Part Number 108 Alarm ALARM flashing 18, 33, 91 ALARM lit 18 ALARM lit, CPI 10 flashing
Canadian French 71, 76 Carbon Forms 55 Carbonless continuous forms 96, 97 Cardstock 96, 97 Expanded printhead gap 56 Centering 74, 76 Printhead Position 91 Centronics parallel interface 94 Character Pitch 77 Front Panel key 19 Indicator Lights 18 Key doesn't work 92 Selecting 62 Character Set 71, 76 Character Width 77 Characters Italics 78 Proportional Spacing 78 Special for languages 77 Characters Per Second (CPS) 14 Cleaning the printer 80 Code 128 94 Code 39 94 Code Page Character Set 76 Codes, Printer C
Drivers Oki Data Web Site 66 Operating Systems 66 Dutch (Language) 71 E E-mail address for Oki Data 2 EAN 13 94 EAN 8 94 Efficiency.
OFF TEAR key 52 Top of Form 44 ON TEAR key 52 Top of Form 42 Rear Feed 72 Saving money with 9 Status (ON or OFF) 41 TEAR key 19, 50 Top of Form 41 Wait Time 78 French (Language) 71 French Canadian (Language) 71 Front Panel Keys 12, 19, 74 Alternate Functions 19 Won't work 12, 74, 77 Lights 18 Menu Mode 67 Font 61, 94 Utility Print Quality 60 Front Panel Light 18 Graphics Printing 76 Bi-directional 73 Uneven print registration 48, 49, 50 Uni-directional 73 Resolution 94 GROUP, Menu Mode 67 H Height Double h
Interleaf Continuous Forms 96, 97 Interleaved 2 of 5 94 Internet 13 Oki Data Web Site 2, 101, 103, 105 Saving time with 10 Invalid (I-Prime command) 77 Italian (Language) 71 Italic 71, 78 Item, Menu Mode 67 Explanations of Items 76, 77, 78 Settings 67 J Japanese (Language) 71 K Keys, Front Panel 19 L Labels 96, 97 Paper Park 53 Printhead Gap Setting 55 Language 71, 77 Latin America Language 71 Locating a service center 103 Service 105 Length, Page Bottom Feed 72 Control, Top Feed 73 Rear Feed 72 Top Feed 7
Front Panel keys 67 Group 67 Item 67 Explanations 76, 77, 78 Losing setting changes 70 MENU light 67 Moving through 10, 68 Printing the Menu Settings 69 Reset to factory defaults 69 Saving time 10 SEL and SHIFT keys 19 SEL on power up 19 Set (Item Setting) 67 Settings Table 71, 72, 73, 74, 75 Mexico 103 Microline Reference Manual 110 Money, Saving 9 Moving through the menu 10 Multilingual 71, 76 my.okidata.
Thickness 98 Types, and Printhead Gap 55 Weight 96, 97 Widths 96, 97 Setting in the Printer Menu 73, 77 Paper Feed Continuous to single-sheet feed 54 Cut Sheet Feeder (Option) 107 FF/LOAD key 19 LF key 19 PARK key 19 QUIET key 19 Roll Paper Stand (Option) 107 Single-sheet to continuous-feed 54 Switching feed paths 54 TEAR key 19 Paper Jams 92 ALARM glows, 15 cpi blinks 18 Continuous feed 92 Rear Feed 81 Rear Feed, repetitive 83 Single Sheet 86 Paper Lever 91 ALARM glows, 10 cpi blinks 18 REAR feed position
Highest (LQ) 60 Indicator Lights 18 key doesn't work 92 Medium (Utility) 60 PRINT QUALITY key 19 Print Speed 76 Proportional Spacing 78 Selecting 60, 77 Software commands 60 Print Registration 73, 77 Forms Tear-Off 48, 49, 50 Shift left 73 Shift right 73 Print Server Option 107 Print Size 94 Smallest 62 Standard 62 Print Speed 14, 93 Fastest 62 Medium (Utility) 60 Slowest (LQ) 60 Print Start Position 130 | Microline 390/391 Turbo Reset to factory default position 47 Temporary adjustment 46 Top of Form 4
Strange characters print 37, 65 Strange symbols print 90 Streaked printing 91 Stopping 73, 78, 95 Product Registration 39 Productivity.
Front Panel Key 19 Front Panel Light Flashes 18 Lit 18 Not Lit 18, 90 Self Tests 34 Serial Interface Option 90, 107 Serial Number 15 Server, Print (Option) 107 Service ALARM flashing 91 Locating a service center 105 Canada 120 Latin America 105 United States 102, 104 Machine Reliability 95 Mean Time Between Failures (MTBF) 14, 95 Mean Time To Repair (MTTR) 95 Service and Support 99 Documentation 100 General Information 99 Internet Support 101 Purchase Location 100 Registering your product 39 Telephone Suppo
T Take-up Knob (Ribbon Cartridge) 27 TEAR Front Panel key 19, 52 Forms Tear-Off 50 Forms Tear-Off OFF 52 Forms Tear-Off ON 52 TEAR feature 48 does not work 48, 49, 50, 51, 52 Telephone Oki Data Support 102, 103, 106 Latin America 103 Temperature Specifications 98 Tests ASCII Test 36 Font Sample Test 35 Thickness, Paper 98 Time Out 74, 78 Time, Saving 10 Top Feed 96, 97 Bottom Margin 73 Line Spacing 73 Pull Tractor 107 Single Sheet 17, 30 Top of Form 76 Decreasing the space 43, 45 Forms Tear-Off 41 Forms Te
General Information 87 Internet Support 87 List of Problems 88 Locating a service center 105 Menu Setting changes are lost 70 Narrow forms 91 New ribbon 91 Oki Data Suppport (Telephone) 102, 103, 106 Latin America 103 Oki Data Suppport (Web Site) 101, 103, 105 Paper jams, continuous feed 92 Paper Out 92 Perforation skip over 78 POWER lit 18 PRINT QUALITY and CHARACTER PITCH keys don't work 12, 77, 92 Print Quality front panel lights 18, 61 Print Registration 73 Printer doesn't print 90 134 | Microline 39
V www.okidata.
