Handbook English User’s
Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Okidata assumes no responsibility for the results of errors beyond its control. Okidata also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by Okidata.
Conformité An 2000 Adaptado para o Ano 2000 Tous les produits présentement vendus par Okidata sont conformes à l’an 2000. Chaque produit incorpore une technologie de l’information qui traite précisément les données de date et d’heure entre les années 1999 et 2000, et ne présente aucun problème pour la programmation du 9 septembre 1999 (9999).
Contents Introduction ...............................................................1 Multifunction Features ................................................... 1 Fax Features .................................................................... 1 JetSuitePro Software ....................................................... 2 Product Options .............................................................. 2 A Look at the Components and Control Panel .......3 Components ........................................
Multifunction PC Operation...................................28 Faxing from your PC .................................................... 28 Printing ......................................................................... 28 Copying ........................................................................ 29 Scanning ....................................................................... 30 Basic Faxing Operations .........................................31 Preparing Documents for Scanning and Faxing .....
Sending a Confidential Fax ....................................... 52 Sending Documents Requested by Another Fax Machine (Polling Transmission) ................................... 53 Dialing Another Fax Machine to Request Documents (Polling Reception) .................................... 53 Relay Broadcasting ....................................................... 54 Relay Broadcast Report ............................................. 54 Initiating a Relay Broadcast ......................................
Maintenance .............................................................79 Replacing the Toner Cartridge ...................................... 79 Replacing the Image Drum ........................................... 83 Resetting the Drum Counter ......................................... 84 Consumables and Replacement Parts ........................... 85 Supplies ......................................................................... 85 Shipping Your MFP ...................................................
Fax Features Introduction Overview Welcome to the new generation of multifunction printers (MFPs)! The OKIOFFICE 84 MFP combines printing, faxing, scanning, and copying capabilities with Okidata’s highquality 600 dpi-class LED printing technology to handle all of your document processing needs in one easy-to-use package. Multifunction Features The OKIOFFICE connects directly to your computer so you can: • Use it as a local printer. • Send fax messages directly from your computer through your MFP.
• Advanced memory transmission and reception features, including automatic reception into memory. • Printing: configure printing features, print files directly to your MFP. • A search feature to allow you to look for preprogrammed telephone numbers by name. • • Photo (halftone) transmission in up to 64 shades of gray. Scan: scan pages from your MFP directly to your computer, perform basic manipulation of images, save to a file, or print.
A Look at the Components Overview and Control Panel Components 1 Paper Tray/Copy Stacker Load up to 100 sheets of paper into this tray. Up to 30 printed pages stack on the tray. 2 Document Tray Holds original documents that are to be scanned, copied, or faxed—up to 20 pages. 3 Manual Paper Feeder Load paper into this slot one at a time when you want to use envelopes, or a type of paper different from the paper in the paper tray.
Components 7 PC Connector Plug the computer cable into this connector. 8 Line Terminal Terminal for connecting to an incoming telephone line. 9 TEL Terminal Terminal for connecting to an optional handset or external telephone line. 10 AC Power Inlet Plug the supplied AC power cord into this inlet.
Components 12 LED Printhead This black bar writes received or copies images onto the image drum. Clean this bar each time you change the toner cartridge. 13 Image Drum Cartridge The image drum cartridge contains the green photosensitive drum, which receives images from the LED printhead and transfers them to the printing paper. 14 Toner Cartridge This black cylinder, installed inside the image drum cartridge, contains the black powder that forms the image on your paper.
Control Panel 6 | Handbook
Control Panel Keys and Indicators 1 2 3 4 LCD Display Panel: Refer to this display for instructions and information while your MFP is performing operations or while you are programming. Transmit Resolution/Yes key: Use this key to change the resolution used for transmitting documents. Use STD for standard originals, FINE and EX.FINE for detailed or small print originals, and PHOTO for originals that include colors or many shades of gray.
8 Redial Key: Press to manually redial the last number dialed on your MFP. 9 Auto Dial Key: Auto Dial numbers are abbreviated numbers for rapid dialing. Rather than dialing the entire telephone number, you can enter a 2-digit Auto Dial number instead. You can also use the Location IDs (names associated with Auto Dial numbers) to search for these locations by name using the Search key.
Pause Key (One Touch key 10): Use this key on the One Touch keypad to enter automatic 3-second pauses in dialing when programming telephone numbers. For example, you may want to use this key to tell your machine to wait for an outside or international line to open. Pauses in telephone numbers are marked by a “P” symbol. 17 Space Key (One Touch key 9): Press this key on the One Touch Keypad to enter spaces while programming.
The One Touch Keypad Using the One Touch Keys for Selecting Functions and Programming Use the One Touch keys for selecting special transmission and reception functions, for obtaining reports, and for quick access to programming functions. To select a function, press the Select Function key, then press the corresponding One Touch key. 1/Delayed TX key: Use this key to send a fax at a later time and date which you specify (within three days). See “Sending a Fax at a Later Date and Time.
5/Polling Key: When a document is loaded in the document feeder, use this key to set your MFP to wait for another fax machine to call and request the document to be sent (polling transmission). When no document is loaded in the document feeder, use this key to call another fax machine and request it to send the documents loaded into it (polling reception). 6/Report Print Key: use this key to manually print reports from your MFP.
Setting Up Your OKIOFFICE Overview MFP To install your new OKIOFFICE MFP, follow the instructions in this section. You must complete these steps for your OKIOFFICE MFP to operate properly: • Safety • Unpacking • Setting Up • Setting the Date, Time, and ID • Installing JetSuite Pro Software Safety Installation Hints • Install your MFP in a dust-free location away from direct sunlight • Do not plug your MFP into a power source shared by equipment that produces electrical noise (i.e.
Operation and Maintenance • Use a dry cloth to clean the control panel and the main body of the unit. • Aside from the instructions specifically mentioned in this handbook, your MFP is not user serviceable. Do not attempt to service the machine or lubricate moving parts by yourself. • Pull out the AC plug before trying to remove any objects that may have fallen into the machine. • Immediately disconnect the MFP if it becomes physically damaged and arrange for its repair or disposal.
Where to Install Your OKIOFFICE MFP • Place your OKIOFFICE MFP in a dust-free location away from direct sunlight. • Allow several inches on each side of the MFP to ensure adequate ventilation. • Make sure that both power and telephone outlets are available nearby. • Choose a location where the relative humidity is between 20% and 80%, and where the temperature is between 50°F (10°C) and 92°F (32°C). What You Should Receive Remove contents from the carton.
Installing the Paper Trays 3 Install the document stacker. 1 Install the paper tray/copy stacker. 2 Install the document tray.
Removing the Protective Sheet 3 Grasp the protective sheet and pull it out. 1 Open the top cover and front panel. 2 Move aside the protective sheet and grasp the image drum. Firmly lift up to disengage the image drum, then lift it out. Caution: Do not touch the green drum surface! 4 Slide the image drum back into place, aligning it under the tabs (a). Press down firmly to lock the drum in place.
Installing the Toner Cartridge 3 Insert the left side of the toner cartridge into the toner well, placing it under the tab (a). 1 Lift out the toner well cover and discard. a ! Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner, see the Safety instructions, at the beginning of this section. 2 Unwrap the toner cartridge and gently shake it to distribute the toner.
5 Push the lock lever forward until it stops. Connecting to the Telephone Line 1 Insert one end of the telephone cord into the LINE jack in the back of the machine. 2 Insert the other end into your wall telephone jack. 6 Close the cover and front panel. Press down on the top cover to make sure it is firmly closed. . 18 | Handbook ! Now you can connect an optional handset, or an external telephone or answering machine. See instructions below.
Installing the External Optional Handset If you purchased an external handset option with your OKIOFFICE MFP, follow these instructions to install it. 1 Plug end of the handset cord into the handset and the other end into the jack on the front of the cradle. Place the handset in the cradle. ! Connecting an External Telephone or Answering Machine ! 2 Insert the supplied telephone cord into the jack located on the back of the cradle. 3 Insert the end of the cord into the TEL jack on the back of the MFP.
To connect both an answering machine and a telephone: 1 Connect your answering machine to your MFP. 2 Plug your external telephone’s cord into the telephone jack on your answering machine. Important: You must have the TAD mode feature turned on for an answering machine to work with your MFP. See “Setting the Answering Mode.” Connecting Power 1 Plug the power cord into the back of the unit. ! Connecting to Your Computer 1 Make sure that the computer is turned off and the OKIOFFICE is unplugged.
Loading Paper Your OKIOFFICE can hold up to 100 sheets of standardweight (20 lb.) paper in letter, legal, and A4 sizes. For best results, use paper specially made for laser printers or photocopiers. If you are receiving a document created on legal-size paper, the document will be reduced to fit on letter size paper. The vertical length of the received page image is automatically reduced to fit on the paper loaded, down to 75% of the original length.
Setting Basic Features Overview Setting the Answering Mode Set the answering mode based on how you want your MFP to answer calls and what telephone equipment is connected to it. Choose the mode that best fits your needs: Setting the Date and Time Follow these instructions to set the time and date on your OKIOFFICE MFP: 1 Press the Select Function key. 2 Press the 9/User Program One Touch key located on the One-Touch keypad. 3 On the numeric keypad, press 3. The display shows 3:CLOCK ADJUSTMENT.
Telephone/Fax mode [T/F] Memory Reception mode [MEM] Incoming calls are a mix of fax and telephone calls. In this mode your MFP detects if the incoming call is a fax or a voice call. When the call is from another fax machine, your MFP switches to fax mode and receives the message. When the call is a voice call, your MFP rings like a telephone. If you do not answer, it switches back to fax mode to allow the calling party to manually send a fax.
Setting the Fax Identification Fax machines must identify the sender and the telephone number of the sender on each page of every fax sent. Important: Programming this information into your MFP is required by law in the United States. ! To program your FAX ID using JetSuite Pro, see your JetSuite Pro User’s Guide. TSI/CSI This is the telephone number of your MFP.
6 7 Press the Start key to save your entry. Enter your Sender ID, This is a descriptive title up to 32 characters long. Refer to the following instructions: To Do This Use Enter numbers Numeric keypad (press once) Enter spaces Space One Touch key Enter Hyphens Hyphen key Enter alphabet characters Locate the character you want on thenumeric keypad. Press that key repeatedly until the desired character appears. Enter a unique character Press the 0/Unique key repeatedly until the character you want appears.
FUNCTION NO. [ ]. 4 Using the numeric keypad, enter 14. This display shows 1 2 3 USER LANGUAGE. 5 6 7 Press the No © key to switch to the other installed language. To accept the language change, press the Yes § key. Press the Select Function key to finish. 2:DIAL PARAMETER. 4 5 ! 26 | Handbook Press the Yes § key until the display shows PBX LINE, [OFF]. Connecting to a PBX A PBX (Private Branch Exchange) is a private telephone system used to route internal calls.
9 Press the Space One Touch key until the display changes to YES <§ > NO < ©>. 10 Press the Yes § key. 11 Press the Select Function key to finish. Keep in mind that all of the outside telephone numbers you program into your MFP have to begin with your PBX’s access digit. Most PBX systems are digital, however an analog line from your PBX is required to support fax operations. ! ! To turn off the PBX LINE and DIAL PREFIX functions, follow Steps 1-7 above.
Multifunction PC Operation Overview Your OKIOFFICE is a fully integrated desktop multifunction printer (MFP) for printing, faxing, copying and scanning. With JetSuite Pro software installed on your PC, you can print and fax directly from any Windows® applications. See the JetSuite Pro User’s Guide for software installation instructions. Faxing from your PC With JetSuite Pro Software, you can send and receive faxes directly from your PC.
2 Issue the command to print through your application. The paper pulls in for printing. 3 If you are printing multiple pages, insert additional pages when prompted by the software. Copying You can use your MFP as a stand-alone copier to make up to 50 copies at one time. The default resolution for copies is FINE; you can also use the Yes § key to change to a finer resolution before you press the Copy key.
Scanning ! You can use your MFP with JetSuite Pro to scan a document into a file where it can be edited, stored, printed, copied or faxed. The following is the basic procedure; for details, see “Scanning Documents” in the JetSuite Pro Software User’s Guide. You can also scan using any software package that supports TWAIN scanners. See your application’s documentation for instructions.
Basic Faxing Operations Overview For details on how to send faxes directly from your PC screen, see your JetSuite Pro User’s Guide. Preparing Documents for Scanning and Faxing • If you are not sure how a document will fax, first make a copy on your MFP (load the document face down and press the Copy key). • If your documents are heavily bent, creased or torn, make a copy on a photocopier and send the copy instead.
• When loading multiple-page documents, do not load paper that is thinner than 0.003″ (0.08 mm) or thicker than 0.005″ (0.13 mm). • For single documents, do not load paper that is thinner than 0.002″ (0.06 mm) or thicker than 0.006″ (0.15 mm). 1 Adjust the document guides to the width of the paper you are using. Loading Documents To prevent paper jams and problems during operation: • Stack your documents neatly. • Align document edges before loading. • Don’t load different size documents at the same time.
3 Your MFP grips the documents, and pulls the bottom page into the machine. If necessary, use the Transmit Resolution or Yes § key to set the resolution of your document. Sending a Fax to a Single Location Document Type To Use Resolution of Scan Resolution Normal office documents STD (Standard) 200 x 100 dpi To Dial Using A One Touch key An Auto Dial number Documents with small FINE or EX.FINE FINE: 200 x 200 dpi type or other fine details Documents with photos PHOTO or many shades of gray EX.
The table below explains some of the messages you may see during a typical fax transmission. Message (location) DIALING CALLING SENDING RESULT – OK COMMUN. ERROR Explanation The remote location’s Personal ID, TSI/CSI, Location ID or the telephone number you entered will identify thelocation during transmission. Your MFP is dialing the number. The line is ringing. Your MFP is sending the message. The fax was sent successfully.
! As memory begins to empty, scanning resumes. Memory cannot “overflow,” requiring you to reload the document. If you want to turn off this feature, see “Changing Your User Function Settings” in Customizing Features and Operations. Real-Time Dialing Normally, your MFP dials the entire number of the location you have selected at one time. Occasionally, it may be necessary to dial numbers in real time (one digit at a time).
• When your telephone or MFP rings, pick up the telephone handset. If a person is on the line, carry on your conversation. • If a remote fax machine is on the line, or if a person wishes to fax you a document after a conversation, press the Start key. • When the RECEIVING message appears on the display, hang up the handset. • After you receive the fax, a long beep will tell you that the transmission was successful.
• If your MFP has received a message in memory because toner is low, MSG. IN MEMORY appears on the display. To print out the message stored in memory, do the following: 1 Press the Select Function key. 2 Press the 2/Print Operation key. The display shows PRINT MEMORY MSG? 3 Press the Yes § key. The stored message begins printing. If a memory reception password has been set, you need to enter your password.
can answer a voice request only after all pages have been transmitted. If you are receiving a fax, you can answer a voice request after reception of each page. You know that the person on the other fax machine has issued a voice request when you hear a warbling tone. If you do not respond in approximately six seconds, the voice request is automatically cancelled. ! You need to have either an attached handset or an external telephone to use the voice request function.
Programming Your One Touch Directory Overview Faxing is easier when you program frequently used fax numbers into the ten One Touch keys and the 70 Auto Dial numbers available in your MFP. You can also program these features through your JetSuite Software. See your JetSuite Software User’s Guide for details. One Touch Keys Your MFP has ten One Touch keys for rapid dialing.
7 Enter the Location ID. This is a descriptive title up to 15 characters long. Refer to the instructions below. To Do This Enter numbers Enter spaces Enter Hyphens (-) Enter alphabet characters Enter a unique character Enter two letters using the same key. Move the cursor to make corrections. 40 | Handbook Use Numeric keypad (press once) Space One Touch key Hyphen key Locate the character you want on thenumeric keypad. Press that key repeatedly until the desired character appears.
4 5 6 7 ! Using the numeric keypad, enter 28. The display shows 28:ONE TOUCH PARAM. Press the One Touch key for the location whose settings you want to change. The display shows ECHO PROTECTION, [OFF]. Press the No © key to switch Echo Protection on. Press the Yes § key to confirm your selection. The display shows FAX SPEED, [14.4k]. You may want to try lowering this location’s fax speed to 9.6k or 4.8k if you continue to have communication problems.
part of the number unprogrammed and enter it manually on the numeric keypad). To use a chain dial number: 1 Select the One Touch key or Auto Dial number programmed with the first part of the chain dial number. The display shows: PRESS OT/AD/SRCH KEY. 2 Select the One Touch key or Auto Dial number programmed with the second part of the chain dial number. If the second part of the chain dial number was not programmed, enter it manually on the numeric keypad. 3 Press the Start key to begin sending the fax.
Programming Your Auto Dial Directory Overview Your MFP has 70 Auto Dial numbers available for quick, twodigit selection and dialing. For each auto dial number, you can enter a fax number up to 32 digits long and a Location ID (name) up to 15 characters long. To program Auto Dial numbers: 1 2 3 4 5 6 Press the Select Function key. Press the 8/Location Program One Touch key. The Display shows LOCATION PROGRAMMING. Press the Auto Dial key.
Enter a unique character Enter two letters using the same key. Move the cursor to make corrections. 9 Press the Oper/Unique key repeatedly until the character you want appears. The following characters are available: ! # & ‘ ( ) * + ,-./:;=?⋅äßñöüÆ Å Ø æ å ø. Press the No © key to move to the next position. Press the Yes § and No © keys. Press the Start key to finish programming the One Touch key. The display shows AUTO DIAL NO. [ ]. 10 To continue programming Auto Dial numbers, go back to Step 4.
Sending a Fax to Multiple Locations Overview (Broadcasting) This function is also available through JetSuite Pro; see the JetSuite Pro User’s Guide for details. Your MFP’s broadcasting feature allows you to send a document to many different locations at the same time. For each broadcast operation, you can select as many programmed One Touch keys, groups, and Auto Dial codes as you like. You can also manually enter up to ten telephone numbers on the numeric keypad.
3 4 5 46 | prints. Or, Press the No © key to skip printing the report. CHECK LOCATIONS YES (START) displays. Press the Start key. Each entry displays. Press the Start key to accept each entry or press the NO © key to delete a location. When all the entries have been displayed and CHECK LOCATIONS displays again, press the NO © key. ENTRY IS OK? displays. Press the Start key. Your MFP scans the documents into memory and begins transmitting the message.
5 Faxing to a Group Overview Once you have programmed some One Touch keys or Auto Dial numbers, you can use these programmed locations to create groups. You can then easily send the same fax to multiple locations. This is useful if, for example, you need to send weekly status updates to all the members of a team working in separate locations. • You can program up to five groups. • Each group can have up to 80 numbers. Programming a Group 1 2 3 4 Press the Select Function key.
6 7 8 After you have completed your selection (by pressing Yes § or No ©), the display shows SELECT LOC. again. Continue to add or delete locations from your group. Each group can contain up to a maximum of all of the One Touch and Auto Dial locations available on your MFP. When you are finished programming your group, press the No © key. The display shows LOCATION PROGRAMMING. To program another group, go back to Step 3. If you are finished, press the Select Function key.
Sending a Delayed Fax from the Document Feeder Advanced Operations Overview 1 2 3 Sending a Fax at a Later Date and Time The delayed transmission feature allows you to send documents at a specified date and time, and frees you from the need to manually start the transmission. • You can program a delayed transmission to occur at any time on the day of your transmission or at any time over the next three days.
To Select Using A One Touch key An Auto Dial number A number dialed on numeric keypad. Do This Press the One Touch key. Press the Auto Dial key, then enter the two digit Auto Dial number on the numeric keypad. Dial as you would on a normal telephone. 10 Press the Start key. Your MFP waits for the time and date you have set before sending the fax. Sending a Delayed Fax from Memory You can program your MFP to send a delayed fax from memory so you won’t tie up your machine until the fax is sent.
Creating a Confidential Mailbox 1 2 Press the Select Function key. Press the 9/User Program One Touch key. The display shows 1: FUNC. PROGRAMMING. 3 Press 5 on the numeric keypad. The display shows 5: PERSONAL BOX PRG. 4 Press the Yes § key. The display shows PERSONAL BOX NO. [ ] 5 Using the numeric keypad, enter the number of the mailbox you want to assign, using a single-digit number between 1 and 8. 6 Press the Yes § key. 7 PERSONAL BOX [CLOSE] message displays. Press the No © key.
! If the message, ILLEGAL OPERATION displays, the mailbox is not empty. Print out any message in the mailbox before you change its password. Sending a Confidential Fax Fax machines are often placed in public places where everyone can look through the received faxes. To send confidential documents, use the confidential fax feature. The receiving fax machine stores the message in a confidential mail box (in memory) and does not print it until a password is entered.
Sending Documents Requested by Another Fax Machine (Polling Transmission) When you normally send faxes, you load documents into your fax machine, select a location, and then press the Start key to begin sending the documents. However, sometimes it is more useful to simply load your documents into your fax machine and set it to wait for the receiving fax machine to call and collect them. This is called setting your fax machine to be polled, or polling transmission.
To Select Using A One Touch key An Auto Dial number Do This Press the One Touch key. Press the Auto Dial key, then enter the two-digit Auto Dial number on the numeric keypad. Dial as you would on a normal telephone. you can program your MFP to initiate a relay broadcast, obtain the following information from the operator of the fax machine you intend to use as a relay key station: Press the Start key. Your MFP begins polling the remote fax machine.
Initiating a Relay Broadcast 1 2 3 Load your documents. Press the Select Function key. Press the 4/Relay Initiate TX One Touch key. The display shows RELAY PASSWORD. 4 Press the No © key. 5 Using the numeric keypad, enter a 4-digit password which is the same as the relay keyword programmed into the relay key station. 6 Press the Yes § key. The display shows REMOTE LIST NO. 7 Press the No © key.
• Limit both transmission and reception (T/R) • No limitations on transmission or reception (OFF) To use the closed network function, follow the instructions below. 1 Press the Select Function key. 2 Press the 9/User Program One Touch key. The display shows 1:FUNC.PROGRAMMING. 3 Press the Yes § key. The display shows FUNCTION No. [ ]. 4 Using the numeric keypad, enter 08. The display shows 08:CLOSED NETWORK, and the current setting of this function.
What You Can Do While Sending a Fax After your MFP has finished scanning a document into memory and while it is transmitting from memory, you can: • Load another document and prepare it for transmission. You can continue to load documents as long as memory is available. When the first transmission is complete, the next fax is automatically sent. • Make copies. What You Can Do While Receiving a Fax While your MFP is receiving a fax, you can: • Load another document and prepare it for transmission.
Using the Manual Paper Feeder Using Your OKIOFFICE Overview MFP for Copying Your MFP’s manual paper feeder allows you to make copies on a different type of paper than you normally keep in the paper tray. To make copies using the manual paper feeder, follow the instructions below. 1 Load your documents. Making Copies You can also make copies using your MFP. You can make up to 50 copies at one time. Your MFP automatically makes all copies in FINE mode. 1 Load your documents. 2 Press the Copy key.
Customizing Features and Overview Operations Many of your MFP’s features and functions have settings, which can be changed to customize its operation. Because each country has different regulations, you may not be able to access all of the settings listed in this chapter. If you have trouble changing a setting, contact your dealer for assistance or call Okidata customer service at 1-800-OKIDATA (800654-3282).
60 4 IMAGE IN MCF: When a message confirmation is printed, this function adds a portion of the first page your MFP transmitted. This is printed at the bottom of the message confirmation report. Available settings are on and off. 5 SENDER ID: This function controls the printing of your MFPs Sender ID on the faxes you send. When turned on, your MFPs Sender ID will be printed on each page slightly outside the image area of your document. When turned off, your MFPs Sender ID will not be printed.
automatically switches back to facsimile mode to allow the calling party to send function controls how long your MFP waits before switching back to fax mode. Available settings are 20 seconds or 35 seconds. 11 RING RESPONSE: This function controls how long your MFP waits before answering an incoming telephone call. The available settings are 1 ring, 5 seconds, 10 seconds, 15 seconds or 20 seconds.
from the document feeder). Available settings are memory and Feeder. 18 Not assigned. 19 ECM FUNCTION: The error correction mode function helps your MFP to improve communication in areas where telephone line conditions are poor. Available settings are on and off. 20 REMOTE DIAGNOSIS: The remote diagnostics feature allows a service person to remotely dial and service your MFP. Available settings are on and off.
26 RESTRICT ACCESS: Select whether or not you want restricted access. Turning on this function renders your restricted ID registration active. Available settings are on and off. 27 WIDTH REDUCTION: Turning this function on enables you to print received data that exceeds the printable area of the page by slightly reducing the received data. Available settings are on and off.
Setting Your MFP’s Distinctive Ring Dial Parameter Settings 1 2 These functions allow you to control the way your MFP dials telephone numbers. Refer to Dial Parameter Settings List to determine which settings you may need to change, then refer to Changing Your Dial Parameter Settings to make the change. Note: The Factory Default setting is in bold italics. 3 4 5 6 7 ! 8 9 64 | Press the Select Function key. Press the 9/User Program One Touch key. The display shows 1:FUNC. PROGRAMMING.
BUSY TONE DETECT: This function allows your MFP to detect a busy tone when sending a fax. Available settings are on and off. MF(TONE)/DP(PULSE): This function controls what method your MFP uses for dialing. Two dialing methods are in common use. DP, or dial pulse dialing, uses monotone pulses to dial a number (like a rotary telephone). MF, or multi-frequency dialing (touch tone), uses different tones to dial a number. Available settings are MF and DP.
Changing Your Dial Parameter Settings 1 2 3 4 66 | Press the Select Function key. Press the 9/User Program One Touch key. On the numeric keypad, press 2. The display shows 2:DIAL PARAMETER. Press the Yes § key until the display shows the dial parameter MH ONLY: This function controls the type of compression method your MFP uses during communication. Available settings are on and off.
Reports Overview Understanding Reports Your MFP provides a variety of useful reports, which help you understand the current settings, programming, and operations. Refer to the reports listing below to determine which reports you want to print, then refer to Printing Reports for instructions on printing a report.
• The communication mode used for each transmission or reception. • The number of pages sent or received. • The result of each communication. • Service codes. ! This report does not contain the results of messages that were received without errors. Confidential Reception Report This report is automatically printed each time your MFP receives a confidential message into a mail box. Information in this report includes. • The date the message was received.
• The Location ID or telephone number of the fax machine you were communicating with (DISTANT STATION ID). • The communication mode used. • The number of pages sent or received. • The result of the communication. • Service codes. • If any error occurred during the communication, a portion of the page, which experienced a problem, will be printed after the report. Configuration Report The configuration report provides a list of the current operational settings of your MFP.
Codes Used in Reports Result Codes Result codes indicate the results of communications. Code Description BUSY The other machine’s line was busy or there was no answer. CANCL A message was erased after being held in memory for 10 days. COMP. A multiple-location transmission was completed. COVER The cover was opened during the communication. NO The transmission or reception failed due to a communication error. OK The communication was completed successfully.
! If you are experiencing frequent paper jams, it may be due to the type of paper you are using. For best results, select a paper which has been developed specifically for photocopying or laser printing. Be sure to fan the paper before loading it into your paper tray. Clearing a Document Jam ! When a document jam occurs, your MFP beeps and an error message appears in the display.
! Warning: Never expose the image drum cartridge to light for more than 5 minutes. Never expose the image drum cartridge to direct sunlight. Always hold the image drum unit by the ends. Never touch the surface of the green drum inside the image drum cartridge. 3 Pull out any paper you see jammed inside the machine. If both the leading edge and the trailing edge of the jammed paper are visible, gently pull the leading edge with both hands until the sheet is removed.
Display Panel Messages This section lists the status and error messages that may appear on your machine’s display panel, and explains what they mean and how to correct any problem they indicate. Normal Display Under normal operating condition, the top line of the display shows the time and the answering mode – FAX, TEL, PC, T/F or TAD. PAPER OUT/JAM: FAX CHECK PAPER OR PATH Jam: Paper is jammed feeding from the paper tray into the printer.
Toner low: Toner is running low in the toner cartridge. Replace the cartridge as soon as possible. When you close the cover after replacing the toner cartridge, the message clears–see “Replacing the Toner Cartridge”. 14:14 :FAX CHANGE DRUM SOON Image drum alarm: The image drum is nearing the end of its projected life. Make sure a new drum is available, and replace the drum when print quality begins to deteriorate–see “Replacing the Image Drum Unit.
Reading the Print Counters Your OKIOFFICE keeps track of the number of pages it has printed or scanned. If you are experiencing a problem, a service person may ask you to check these counters. If the image drum cartridge has reached the end of its life, you will also use this function to reset the drum counter. Refer to “Replacing the Image Drum Cartridge” for more information. 1 Press the Select Function key. 2 Press the 7/Counter Display One Touch key. The display shows your print unit counter.
Make sure that your telephone line (not your external telephone or handset) is connected to the LINE outlet on the back of your MFP. If you have an external telephone connected, lift the handset and check for a dial tone. If you do not hear one, there may be a problem with your telephone line. If you do hear a dial tone, your MFP may be using the wrong dialing method (pulse or tone) for your area.
You keep getting reports you do not want. Check your user function settings and turn off the reports you do not want. See the “Customizing Features and Operations” section. your MFP has the Auto Start feature turned off, you have to press the Start key before dialing will begin, see the “Customizing Features and Operations” section. Your MFP does not answer the phone or receive faxes. You sent a fax but it was received completely blank. Make sure that you have loaded your document face down.
You set your MFP for delayed transmission but it did not send. Check the display to make sure that you have set your MFP’s clock to the correct time. See “Setting the Clock” in the Installation chapter. Your MFP disconnected before you could answer a voice request. You must answer a voice request while the warbling tone is being emitted. When you hear the warbling tone, pick up the handset, then press the Voice Request Key. Your MFP will not poll a remote fax machine.
Maintenance Overview If the print density does not improve, replace the toner cartridge. When your MFP’s display shows CHANGE DRUM, replace the image drum unit. ! Warning: Be careful when handling the toner cartridge. Do not let toner spill on your clothing or other porous materials. See the Safety section in “Setting Up Your OKIOFFICE MFP.” ! CAUTION: If you open the top cover, you will see a label that reads: (CAUTION-HOT). This portion is extremely hot–do not touch it under any circumstances.
2 Grasp the control panel. Pull upward and toward you until it releases. Swing the control panel up and out of the way. ! Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner, see the Safety section in “Setting Up Your OKIOFFICE MFP.” 4 Unwrap the new toner cartridge and gently shake it to distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge.
5 Insert the left side of the toner cartridge into the toner well, placing it under the tab (a). 6 Lower the right side down into the toner well. a 7 Push the lock lever forward until it stops.
8 Using the cleaning wipe provided with your new toner cartridge, gently wipe back and forth across the full length of the LED array. 82 | Handbook 9 Close the cover and front panel. Press down on the top cover to make sure it is firmly closed.
Replacing the Image Drum 1 Lift the top cover and swing it out of the way. If the faxes you receive are light or have vertical streaks in them and you are not out of toner, or if your MFP displays a CHANGE DRUM message, your MFP needs a new image drum unit. Contact your dealer to order one. The life of an image drum depends on a number of factors, including temperature and humidity, the type of paper you use, and the number of pages per job.
3 Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out. Wrap it in the packaging materials from your new drum cartridge, and discard it. 5 Install a new toner cartridge. Follow Steps 3-7 in “Replacing the Toner Cartridge” in this section. ! ! Caution: Do not touch the green drum surface! Caution: Never expose the image drum unit to light for more than 5 minutes. Never expose the image drum unit to direct sunlight. Always hold the image drum unit by the ends.
Consumables and Replacement Parts Before you order, have the correct part number and description of the item. • Consult the dealer where you purchased your OKIOFFICE 84. • Consult an Okidata Authorized Sales and Service Dealer. • Order toll-free by phone at 1-800-OKIDATA (1-800-6543282) using a major credit card. • Check office supply catalogs or your local stationery store. Most carry OKI brand supplies. • Order on the Internet at http://www.okidata.com. Click on the “where to buy” link.
Customer Support Professionals Service and Support Overview This information is valid for the United States and Canada only. Okidata is firmly committed to the satisfaction of our customers. If you have problem that your customer documentation cannot solve, contact these sources for service or support: 1-800-OKIDATA (1-800-654-3282) Toll Free in the U.S. and Canada Our Customer Support staff is available 24 hours a day, 7 days a week.
The Okidata Customer Information System 1-800-OKIDATA (1-800-654-3282) Okidata on the Internet For the latest product and technical support information, visit the Okidata Web site: http://www.okidata.com For quick Answers to commonly-asked question, the Okidata Information System Automated Attendant is available 24 hours a day, 7 days a week.
Broadcasting 45 Communication Codes in Reports 70 Communication Error 76 Confidential Fax Creating a mailbox 51 Mailbox password 51 Sending 52 Confidential TX key 10 Consumables 85 Copies Making 29 Copy Key 8 Copy Stacker 3 Copying 29 Making copies 58 Counter Display Key 11 Current Settings Viewing 59 Customer Information 87 Customer Support 86 C D Call Back Number 24 Canceling Messages Stored in Memory 37 Chain Dialing 41 Cleaning Page 72 Date Setting 22 Delayed Transmission 49 Canceling 50 Programmin
Sending from Feeder 49 Sending from Memory 50 Delayed TX key 10 Dial Parameters Changing 65 Settings 64 Distinctive Ring 64 Document Jam 71 Document Stacker 3 Document Tray 3 Documents Loading 32 Multiple Page 31 Size 31 Drum Counter 84 Dual Access Feature 56 Faxing Preparing Documents 31 E ID End of Session Tone 11 Error Messages 73 Error Tones 11 F Fax Identification Setting 24 G Group Faxing to 47, 48 Programming 47 Removing locations 47 Group Key 9 H Hook/Voice Request Key 7 Hyphen Key 7 I Progr
K Key Select Tone 11 L Language Setting 25 LCD Display Panel 7 LED Printhead 5 Line Terminal 4 Location Program Key 11 P No key 7 Numeric Keypad 9 Paper Loading 21 Paper Jam 71 Paper Tray 3 Pause Key 9 PBX Line 26 PC Connector 4 PC Fax Mode 23 Plus Key 8 Polling Key 11 Power Failures 37 Print Counters 75 Print Operation Key 10 Printer Cleaning Key 11 Printing 28 Purchasing Supplies 85 O R One Touch Directory Real-Time Dialing 35 M Manual Paper Feeder 3 Using 29 Manual Receive Mode 22 Memory Recepti
Redial Key 8 Redialing 35 Relay 54 Relay Initiate TX Key 10 Replacement Parts 85 Report Print Key 11 Reports 67 Active Memory Files 67 Activity 67 Broadcast Confirmation 68 Broadcast Entry 68 Codes 70 Confidential Reception 68 Configuration 69 Message Confirmation 68 Power Outage 69 Printing 69 Relay Broadcast 54 Telephone Directory 69 Restricted Access 56 S Scanning 30 Preparing documents 31 Search Key 7 Dialing 34 Select Function Key 8 Sender ID 24 Service Dealers 86 Shipping 85 Signal Tones 11 Space Ke
U Unassigned Auto Dial Numbers Locating 41 Unassigned Keys Locating 41 Unique Key 9 Unpacking 12, 14 Unsolicited Fax Messages 55 User Functions 59 Changing 63 Settings 59 User Program Key 11 V Voice Request 37 Voice Request Key 7 Voice Request Tone 11 Y Yes key 7 92 | Index
