Operation Manual

E-28
|
OKIPAGE 14e
Problem Solving
This Section provides the following problem solving
information:
• Clearing Paper Jams
• Print Quality Problems
• Software Problems
• Hardware Problems
Clearing Paper Jams
!
The error light on the printer’s operator panel
blinks (one blink per second) whenever there is
a paper jam of any kind.
To reduce paper jams:
• Do not fill tray above Paper Full mark.
• Use only recommended paper weight
- Tray: 16 to 28 lb. (60 to 105 g/m
2
)
- Manual feed: 16 to 32 lb (60 to 120.5 g/m
2
)
• Do not open the cover, or remove the paper tray
during a print job.
• Do not switch paper exit paths while printing.
• Use paper that is smooth and of high quality.
• Store paper in its ream wrapper until you are ready
to use it, and keep it away from moisture or other
conditions that can cause it to wrinkle or curl.
• Avoid printing on both sides of the paper for more
than a few pages, or preprinted documents that have
been in a photocopier.
• Try paper before you buy in quantity.
If a paper jam message displays, remove the jam using
the instructions that follow.