Operation Manual

User’s Guide
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E-39
Your Dealer
Consult the store where you purchased your printer, or
call 1-800-OKI-DATA for the location of the nearest
authorized Okidata service dealer. Have your ZIP code
ready.
• Proof of purchase is required for warranty work. Be
sure to retain your purchase documents.
• Prices and minimum charges may vary.
The Oki Data Customer Support
Center
For customer service, call 1-800-OKI-DATA. The Oki
Data Information System Automated Attendant is
available 24 hours a day, 7 days a week. The system
can provide immediate assistance with:
• Basic printer operating procedures
• Sales and service referrals
• Parts and consumable referrals
• Product information
Oki Data Customer Service
Representatives
Agents are available 24 hours a day, 7 days a week.
Please be sure that you are calling from a telephone
close to your printer, so you can describe your problem
accurately. Our customer service representative are
trained on all current OKI products. They can answer
your questions regarding:
• Installation of your printer
• Determination of printer issues
• Consumer relations
• Availability and installation of printer drivers. (CSRs
are not trained to provide assistance with the use of
commercial software packages. Please consult your
software user’s manual for times and availability of
their support.)