User’s Guide 10exuGB.
Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki assumes no responsibility for the results of errors beyond its control. Oki also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by Oki. Copyright 1998 by Oki.
English Contents Safety Instructions ............................................................ 4 Important Wiring Instructions .......................................... 6 Printer Control Panel ........................................................ 7 OKIPAGE 12i/n ............................................................. 7 OKIPAGE 10ex ............................................................. 7 The Ready Light .......................................................... 7 The Display Window ....
Safety Instructions Your Oki printer has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the printer: • Read the setup instructions in this handbook carefully. Be sure to save it for future reference. • Read and follow all warning and instruction labels on the printer itself. • Unplug the printer before you clean it.
English • Aside from the routine maintenance described in this handbook, do not try to service the printer yourself; opening the cover may expose you to shocks or other hazards. • Do not make any adjustments other than those outlined in the handbook you may cause damage requiring extensive repair work. • It is recommended that the printer be switched off prior to opening or removing covers.
Important Wiring Instructions The wires in the power cable are coloured in accordance with the following code: Green and Yellow Blue Brown — — — Earth Neutral Live This product complies with the requirements of the Council Directives 89/336/EEC and 73/23/EEC on the approximation of the laws of the member states relating to electromagnetic compatibility and low voltage. As an ENERGY STAR Partner, Oki has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
OKIPAGE 12i/n English Printer Control Panel The Ready Light ON Printer is on-line ready to receive data. OFF Printer is off-line, cannot receive data. All button functions are now active. BLINKING Printer is receiving data. The Display Window Indicates the following: • What the printer is doing during normal operation. OKIPAGE 10ex • When you need to add paper or change consumables. • When there is something wrong with the printer.
ON LINE Button Functions To access the primary function on a button, press momentarily and release. To gain access to the secondary function, press and hold the button for at least two seconds. MENU 1/Menu 2 When printer is off-line: switches printer to on-line. When printer is on-line: switches printer to off-line. When in menu mode: press to end Menu session. When printer is off-line: press to access printer menu 1. press and hold to access printer menu 2.
Viewing and Modifying Menu Settings It is possible, using the front panel buttons, to change the default configuration of your printer to accommodate your software application, specific paper size, method of paper feed and interface connection. Two menus are available: 1. Press ON LINE to place the printer off-line. 2. Enter Menu 1 or Menu 2 as required. Menu 1 is selected by momentarily pressing and releasing the MENU 1/Menu 2 button.
Level 1 Menu Category Items Parameters PERSONALITY EMULATE AUTO, HP PCL 6, EPSONFX, IBM PPR, ADOBE PS (OKIPAGE 12/n) TRAY SELECT MANUAL PAPER IN AUTO TRAY (if Tray 2 is installed) OFF, ON TRAY 1, TRAY 2 (if installed), FEEDER (if installed) OFF, ON EDIT SIZE EDT SIZE CASSETT, LETTER, EXEC, LEGAL14, LEGAL13, A4 SIZE, A5 SIZE, A6 SIZE, B5 SIZE, COM-9, COM-10, MONARCH, DL ENV, C5 ENV PAPER SIZE TRAY 1 A4 SIZE, A5 SIZE, A6 SIZE, B5 SIZE, LETTER, EXEC, LEGAL14, LEGAL13 MANUAL A4 SIZE, A5 SIZE, A6
Items Parameters PAPER SIZE CHK SIZE CHK ENABLE, DISABLE COPIES COPIES 1 to 999 FONTS & SYMBOLS FONT SRC RESIDENT, CARD (appears if installed) English Category DLLSOFT (appears if loaded) FONT NO. I000 to I048 FONT CPI (appears if selected font is scalable/fixed spaced) 10.00, 0.44 to 99.99 FONT HGT (appears if selected font is scalable proportional spaced) 12.00, 4.00 to 999.
Level 2 Menu Category Items Parameters PRINT MODE MODE (resolution) 600, V1200 (600 × 1200 dpi), 300 AUTO OPERATION AUTOCONT OFF, ON WAIT TIME OKIPAGE 10ex: OFF, ON, 5 secs, 6 secs....300 secs OKIPAGE 12i/n: OFF, ON, 5 secs, 6 secs...90 secs...
Items Parameters NETWORK FRAME TCP/IP DHCP RARP IP BYTE 1 IP BYTE 2 IP BYTE 3 IP BYTE 4 SM BYTE 1 SM BYTE 2 SM BYTE 3 SM BYTE 4 GW BYTE 1 GW BYTE 2 GW BYTE 3 GW BYTE 4 NETWARE ETHERTALK NET MNT SELF TEST AUTO, 802.2, 802.
Paper Choosing Paper Paper Sizes • For best results, use paper that is smooth and of high quality, like copier type paper or paper with a Sheffield rating of 100-250. • Store paper in its ream wrapper until you are ready to use it. Keep it away from moisture or other conditions that can cause it to wrinkle or curl. • Preprinted forms must not scorch, melt, offset, or release hazardous emissions when heated to 392° F (200° C) for 0.1 second.
English Installing Paper 1. Remove the paper tray from the bottom of the printer and place plain paper in the tray, carefully keeping the level of the paper in the tray below the guide marks (1). 3. Adjust the paper guides (1). 1 1 2. Adjust the rear paper support (2) to the size of paper you are using by lifting up and sliding forwards or backwards as necessary. 4. Replace the tray in the printer. The paper level indicator (3) provides a visual indication of how much paper is left in the tray.
Printing Envelopes Feeding Heavyweight Paper or Cardstock 1. Pull out the rear exit extender until it locks and lift out the support bar. Pull down the manual feed tray and adjust the paper guides. 2. Insert the envelope, flap down and to the left, until the printer grips it. The normal paper path from a main paper tray to the top output stack involves two complete U-turns. This may sometimes cause very heavyweight paper or cardstock to jam or misfeed. 3.
English Toner When to Replace the Toner Cartridge Replacing the Toner Cartridge Do NOT remove cartridge from packaging. Replace the toner cartridge after TONER LOW displays in the printer control panel window. After TONER LOW displays, the printer will print about 100 more pages, then display TONER EMPTY and stop printing. Printing will resume after a new toner cartridge has been installed. Use OKI Type 5 image drum and toner cartridges only. 1. Open the cover and remove the used toner cartridge. 2.
3. Unwrap the new cartridge. 4. Remove the tape. 5. Insert the cartridge into the printer, left end first as illustrated. 6. Push the coloured tab forward to release the toner into the toner hopper. 7. Close the printer cover. 2 1 18 10exuGB.
English Image Drum When to Replace the Image Drum Cartridge Replacing the Image Drum Cartridge When the drum reaches 90% of its life, the CHG DRUM message will display in the printer control panel window. Change the image drum cartridge when the print becomes faint or begins to deteriorate. Ideally you should keep a new cartridge on hand. The image drum is fragile. To avoid damage to the new drum, take these precautions while handling the new image drum cartridge: • Do not touch the green drum surface.
2. Remove the new image drum from the package. 3. Remove the protective paper. 5. Remove the shipping insert from the toner well and discard. Reset the drum counter (see below), and install a new toner cartridge following the instructions in the previous section. Resetting the Drum Counter After replacing the image drum cartridge, reset the drum counter to keep a correct count of the number of pages printed on the image drum. 4.
English Fonts Printing a Font List What Is a Font? 1. Press the ON-LINE button to take the printer off line. 2. Press the TRAY TYPE/Print Fonts button for at least two seconds. The display shows FONTS HP PCL6. 3. Press the ENTER button. 4. After a short delay two pages of font information will be printed, including samples. Strictly speaking, a font refers to a set of printable characters in a particular typeface of a specific size (e.g. 12 point) and style (e.g. roman, bold or bold-italic).
Message Status Messages This section contains explanations of the different messages you will see, displayed on one, or both lines in the LCD window of your printer. Status Ready ON-LINE XXX Indicates the printer is in ON LINE mode. XXX = HP PCL6, FX, PPR, WIN, AUTO. Ready OFF-LINE Indicates the printer is in OFF-LINE mode. Ready PROCSING XXX Indicates that the printer is receiving data.
Status Ready 123 123 TONERSNS Toner sensor error. Ready 123 123 CHG DRUM Indicates that the printer has reached the end of its life (image drum). Print quality may be affected Ready PRINTING 123 123 nnn/mmm Indicates that copy pages are being printed. nnn = current page. mmm = total pages. Ready RESET The printer clears the remaining data in its buffer and resets the menu to user default settings. Temporary DLL/Macro data is also cleared.
Message Ready Ready Ready Ready MEMORY OVERFLOW Status Memory has overflowed for one of the following reasons. • Too much data on page. • Too much macro data. • Too much DLL data. Press RECOVER to continue. Install extra memory or reduce data on page. Message Status Ready TONER EMP Indicates that TONER LOW has been exceeded and the cartridge should be replaced. Ready tttttt SIZE ERR Wrong paper size found. Open and close printer cover to continue. Check paper size or paper double feed.
English Message Status Ready COVER OPEN Cover is open. Press down firmly to close. Ready EEPROM RESETING EEPROM ID check error. Press RECOVER to reset EEPROM to factory default. Ready ERROR nn Abnormality found in the printer. Switch printer off then on again to clear, if problem persists, contact service representative. Ready ERROR 0n aaaaaaaa Abnormality found in the controller. Switch printer off then on again to clear, if problem persists, contact service representative.
Printer Maintenance Maintenance Menu This menu includes printer maintenance and operating functions. To enter the Maintenance Menu: 1. Turn off the printer. 2. Press and hold MENU 1/Menu 2 and turn the printer on. USER MNT displays. 3. Press MENU 1/Menu 2 repeatedly to advance to the category you want. 4. Press ENTER to invoke a function; or press Press ON LINE to exit. to see other options, then press ENTER to select the option you want. MENU RESET Reset Level 1 menu to factory settings.
English Generating a Cleaning Page If your printer shows signs of fading, streaking or erratic marks, you may be able to clear the problem by generating a drum cleaning page as follows: 1. Press the ON-LINE button to take the printer off line. 2. Hold down the seconds. 4. Insert a sheet of A4 plain paper into the manual feed tray. 5. The display will show PRINT CLEANING as the paper is fed. The paper will emerge from the printer with grey shading. This sheet may be discarded. 6.
Cleaning the LED Array Clean the LED array • whenever you install a new toner cartridge. • if you see faded vertical areas or light printing down a page. 1 Wipe the LED array (1) gently with the cleaning pad that came with your toner cartridge. You can also use a clean, soft cloth with a small amount of rubbing alcohol on it. 28 10exuGB.
English Basic Trouble Shooting Paper Jams Input Jam from Cassette Tray Your printer may experience a paper jam in one of three areas. The display message will indicate which area has caused the jam: 1. Remove the paper tray (1) from the printer. 2. Remove any crumpled or folded paper. INPUT JAM Paper has failed to leave the selected tray and enter the printer’s internal paper path. FEED JAM Paper has entered the printer but failed to reach the exit.
Feed Jam or Exit Jam 1. Remove the tray and clear any mis-fed sheets, as described in the previous example. 2. Open the cover. 4. Remove any jammed sheets from the paper path. 5. Re-install the image drum cartridge, ensuring that it correctly locates into the slots on each side of the printer. 6. Close the top cover and press down to latch it closed. The fuser area will be hot. This area is clearly marked. Do not touch it. 3.
Before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or something you might have overlooked. Symptom Problem Solution Blank sheets printed. Image drum cartridge not properly installed. Reinstall image drum cartridge. Empty or missing toner cartridge. Install new toner cartridge. Empty toner cartridge. Pages get fainter when toner is used up. Install new toner cartridge. LED array is dirty. Clean LED array.
Symptom Problem Solution Oblong area of faint print appears on each page. Dropout caused by using paper exposed to high humidity. Change paper stocks, check paper storage environment or use a dehumidifier; check toner level. Vertical white streaking or faint areas on page. Toner is low and does not distribute properly, or the drum is worn out. Replace toner cartridge. Check drum and replace the drum, if necessary. Contact service. LED array is dirty. Clean LED array. Vertical black lines.
Problem Solution Printed page is light/blurred. Is toner low? Replace toner cartridge. Is paper meant for laser printers? Use recommended paper. LED array is dirty. Clean LED array. Bold characters and dark lines are smeared. Toner is low. Install new toner cartridge. Print is darker than usual. Darkness setting is too high. Change darkness setting. Pages curl excessively. Printing on wrong side of paper. Turn paper over in tray. (Note arrow on paper package).
Software Problems Your software (operating environment, applications and printer drivers) controls the printing process. Make sure you have selected the right driver for use with your printer. See your software documentation for more information. Symptom Problem Solution Printing is “garbled”. Incorrect driver is installed. Install an appropriate driver. Printer’s output is below rated speed. Much of the printing delays will be caused by your application.
English Hardware Problems Symptom Problem Solution Graphic image prints partly on one page, partly on the next. Insufficient printer memory for this image at this resolution. Change the resolution, reduce the image size, or install more memory in your printer. When you try to print nothing happens, but printer indicates it is ready to receive data. Configuration error. Check cable connection. If more than one printer is available, make sure your printer has been selected. “Garbage” prints.
Specifications Printing Process: Power Supply: Voltage: Frequency: Power Cable: LED array imaging to organic photoconductive drum. 230V+6%,-14% — 240V ±10% AC 50/60Hz ±2% 1.8m separate cable, terminated with country specific plug. Physical: Dimensions: Weight: 200 × 330 × 377mm (H × W × D) 10 kg with legal/universal cassette installed. Resolution: LED Head: Max.
English Index A E I N AUTO OPERATION ............... 12 EDIT SIZE .............................. 10 emulation .......................... 10, 22 ERROR (nn) .......................... 25 ERROR 0n ............................. 25 EXIT JAM ............................... 24 Exit Jam .................................. 30 Image Drum life ...................................... 19 replacing ............................ 19 when to replace ................. 19 INPUT JAM ............................
Problems ................................ 29 protective sheet ...................... 20 Q Quick Menus ............................. 8 TONER LOW message .......... 22 top margin .............................. 34 TRAY SELECT ....................... 10 X X ADJUST .............................. 26 R rated speed ............................ 34 REC BUFF ............................. 26 REC BUFOVERFLOW ........... 24 repetitive marks ...................... 31 RESET ...................................
English User’s Guide 10exuGB.
Oki Systems (UK) Limited 550 Dundee Road Slough Trading Estate Slough Berks. SL1 4LE Tel: Fax: 01753-819819 01753-819899 http://www.oki.co.uk Oki Systems (Ireland) Limited The Square Industrial Complex Tallaght Dublin 24 Hawthorn Business Centre Adelaide Industrial Estate Falcon Road Belfast BT12 6HP Tel: (01) 4598666 Fax: (01) 4598840 Tel: (01232) 572355 Fax: (01232) 572350 http://www.oki.ie http://www.oki.ie 40 10exuGB.
