Operation Manual
- 83 -
Other Issues
3
3. Troubleshooting
Network Connection Problems
Common to Windows and OS X
Cause Remedy Reference
Using a crossover cable. Use a straight cable. -
The printer is turned on before a cable
was connected.
Connect cables before turning on the printer. page 31
The hub and the printer are incompatible
or have some problem.
Press the scroll button or and select [Admin Setup] >
[Network Setup] > [HUB Link Setting], and then select
[10Base-T Half].
-
For Windows
Cause Remedy Reference
IP address is incorrect. ● Check that the same IP address is set for the printer
and the printer's port setting on the computer.
● If using LPR Utility, check the IP address setting in
LPR Utility.
-
USB Connection Problems
Common to Windows and OS X
Cause Remedy Reference
Unsupported USB cable is being used. Use a USB 2.0 cable. -
A USB hub is being used. Connect the printer directly to the computer. page 41
Printer driver is not installed correctly. Reinstall printer driver. page 41,
page 42
For Windows
Cause Remedy Reference
The printer is off line. Right-click the OKI Pro8432WT icon, and then select
[See what's printing] ([OKI Pro8432WT*] when
multiple printer drivers are installed). In the dialog box,
select the [Printer] menu and then remove the check
from [Use Printer Ofine].
* Select the type of a printer driver you want.
-
A switch, buffer, extension cable or USB
hub is being used.
Connect the printer directly to the computer. page 41
A driver for a different printer that uses a
USB connection has been installed.
Delete the other printer driver from the computer. -