Oki Voice Over IP Telephony Adapter User’s Guide Version 1.2 Oki Electric Industry Co., Ltd.
Safety Warning! This document contains information regarding the safe use of the Oki VoIP-TA unit. Carefully observe and comply with all safety precautions.
© 1999-2000, Oki Electric Industry Co., Ltd. All rights reserved. The VoIP-TA Internet Telephony Adapter and the Maintenance Console Software are products of Oki Electric Industry Co. Ltd. The right to reproduce this manual and/or the Maintenance Console Software is restricted by the Copyright Act.
Contents Important Safety Instructions Introduction vi I 1 Outline iv The VoIP-TA 1 Features 1 Front panel 2 LEDs 2 Back panel 3 Connectors 3 II Installation Connections Cautions 7 III 5 5 Placing Calls 8 Via an IP network 8 General operation 8 Services 9 Third party incoming call during another call 9 End-to-end service using DTMF signaling 10 Call transfer during a telephone Call 10 Absent service 12 Details of services 13 Using both a PSTN line and the IP network 13 Using the IP network only
Important Safety Instructions When handling or using the VoIP-TA unit, the following safety precautions should be observed to prevent injury and/or damage to the unit. Use of this equipment in a manner other than that specified in this and other VoIP-TA documents will void the product warranty and may result in damage, serious injury or death. WARNING Incorrect use by neglecting the following instructions may cause fire, electric shock, unit failure, resulting in damage, serious injury or death.
• Do not use AC adapters other than those specified or supplied. • If liquid enters the unit, immediately disconnect the power plug (by grasping the power plug, not the cord) from the power outlet and contact an authorized sales agent or service provider. Continued use may result in fire or electric shock. • If smoke or fumes are emitted from the unit, immediately disconnect the AC plug (by grasping the power plug, not the cord).
Introduction Welcome to the world of Oki Internet telephony… The Oki voice over IP (Internet Protocol) telephony adapter, VoIP-TA, is a self-contained H.323 version 2 compliant communications device that allows organizations to route both voice and facsimile communications over any TCP/IP network. The VoIP-TA is designed to provide a service that is virtually indistinguishable from that of conventional telephone and facsimile services. Use this guide to familiarize yourself with the VoIP-TA.
I Outline The VoIP-TA The VoIP-TA is a one-channel Internet telephony adapter that provides Internet telephony services conforming to industry standard H.323 version 2 specifications. It can be connected to a conventional analogue telephone or G3 facsimile machine. Once installed, VoIP-TA units use the Internet Protocol (IP) network to bridge the distance between units at a fraction of the cost associated with conventional telephony methods.
Front panel LEDs 2 Outline POWER Indicates power ON when lit. Green lamp. ALARM Indicates alarmed condition detected in unit when lit. Red lamp. (see table 1 p. 4) LINE Indicates PSTN line is used during operation when lit. Green lamp. LAN Indicates LAN link is established and operating normally when lit . When blinking, data is being sent. Green lamp. PC Indicates link is established and operating normally when lit. When blinking, data is being received. Green lamp.
Back panel Connectors TEL Connects a conventional analogue telephone or G3 facsimile machine. Dial signal: DTMF signaling only. LINE Connects to an analogue public telephone line. PC* Connects to a PC via a straight cable (category 3 or higher). Not for Maintenance Console Software. Use category 5 for 100BASE-TX. LAN* Connects to LAN via a cross cable (category 3 or higher). Use a straight cable for HUB connection. Use category 5 for 100BASE-TX. CONSOLE Connects to a PC (serial port) for data setup.
Table 1 Mode Initialization ALARM-LED Blinks (1 sec. intervals) LINE-LED OFF Status With Gatekeeper: The system will wait for LAN link to be established while Gatekeeper registers the VoIP-TA. Without Gatekeeper: The system will wait for a LAN link to be established. Operation OFF OFF Standby OFF ON The telephone line is busy. OFF Blinks (1 sec. intervals) When using both IP and PSTN: The PSTN is on hold during VoIP calls. When using IP network only: The absent service is setting up.
II Installation Place the main unit in a vertical position as placing it horizontally could shorten the life of the unit. Connections The following illustration shows where equipment should be connected to the ports at the rear of the VoIP-TA unit. Analogue telephone or G3 facsimile equipment Connect an analogue telephone or G3 facsimile machine to the TEL connector of the VoIP-TA unit via a telephone cord.
Personal computer (PC) Connect a PC connector to the PC port at the back of the VoIP-TA unit using an unshielded twisted pair (UTP) straight cable (categories 3 to 5). If both a PC and LAN are to use 100BASE-TX communications, use category 5 [max. 100m]. Note It is recommended that only one PC is connected to avoid voice deterioration. LAN Connect the LAN connector to the LAN port at the back of the VoIP-TA unit via a cross cable (UTP categories 3 to 5). If connecting to a hub, use a straight cable.
Cautions During installation • All cables used to connect the equipment must be accessories of the equipment or suitable to fit the equipment. • Make sure the AC power plug is disconnected from the power outlet when connecting the FG cable to the unit. • When an exchange machine, such as PBX or EKTS is connected to the TEL port of VoIP-TA, the sound quality may deteriorate. Only one exchange machine should therefore be relayed between the VoIP-TA unit and telephones.
III Placing Calls Via an IP network Placing and receiving calls with the VoIP-TA unit are usually quite simple and performed in the same way as conventional telephone networks. In some cases however, the phone numbers to be used, may differ slightly from the ones you used previously. General operation Outgoing calls Use a telephone that generates a Dual Tone Multiple Frequency (DTMF) signal. Pick up the handset and dial a remote party’s telephone number.
Services Third party incoming call during another call You can respond to a third party’s incoming call while you are on another call. • A second party telephone call. • If a third party calls, a notification tone is sent to your telephone. • You may speak to a third party by hooking. * The operation varies depending on the data settings. See Details of Services p.
End-to-end service using DTMF signaling DTMF signaling can be used via the IP network for answering machines, etc. This service is unavailable when the facsimile transmission, via the VoIP line, is set in the data setup. For details of the data setup, please contact your network manager. • Making a telephone call Call transfer during a telephone call You can transfer a call during a telephone call. This service is unavailable when the PSTN is set in the data settings.
• Put the other party on hold by hooking, and dial a transfer destination number. • You may then speak to the party at the transfer destination. • When you hang up the handset again the call will be automatically transferred to the destination.
Absent service If the absent service is registered, an incoming call is transferred to a registered destination. The transferred call will not be transferred any further. This service is inapplicable when a PSTN is set in the data setup. For details of data setup, please contact your network manager. How to register the absent service Pick up the handset, dial “***11” and the “destination number to be transferred” and hang up the handset. When the service is set, the LINE-LED lamp will blink.
Details of services There are two ways to use the VoIP-TA unit; using both a PSTN line and the IP network or using only the IP network. These services are determined by the data setup. Using both a PSTN line and the IP network Line selection The selection of a PSTN line or IP network is specified by the first digit of the phone number set by the Maintenance Console Software. Please follow the instructions provided by your network manager.
• Response to an incoming call from the IP network during a telephone call using a PSTN line. • Incoming operation from the IP network during a telephone call using the IP network.
For PSTN line not receiving services using hookflash (hooking). • Response to an incoming call from a PSTN line during a telephone call using the IP network. • Response to an incoming call from the IP network during a telephone call using a PSTN line.
• Incoming operation from the IP network during a telephone call using the IP network. Using the IP network only Incoming call during an existing telephone call.
IV Troubleshooting If you encounter irregularities with the equipment, please check the following list before making inquiries to authorized sales agents or service offices. Symptom Items to check Unit does not operate. • Is the power turned on? Check the POWER lamp to see if it is lit. • Is the power plug inserted into the port correctly? • Is the AC power adapter connected to the power outlet correctly? The ALARM lamp continues to blink. The unit does not operate.
V Specifications Dimensions Approx. 47 (W) x 185 (D) x 155 (H) [mm] Weight Approx. 0.
Important Equipment Information The following information relates to the VoIP-TA compliance with radio interference requirements of various countries in which this equipment is sold.
Warranty and Service Our authorized sales agents or service office will respond to your inquiries and services in a prompt and courteous manner. Warranty period In the event of a problem occurring during the warranty period, all necessary repairs and replacements will be done free of charge except in the following circumstances: • Failure or damage that occurred because the equipment was dropped or handled roughly.
Oki Service Offices Your Local Dealer Oki Electric Industry Co., Ltd. Head Office 10-3 Shibaura 4-chome, Minato-ku, Tokyo 108-8551 JAPAN Tel: +81-3-5445-6346/6353 Fax: +81-3-5445-6363/6364 URL: http://www.oki.co.jp London Office Central House, Balfour Road Hounslow, Middlesex TW3 1HY U.K. Tel: +44-208-219-2110 Fax: +44-208-219-2205 Sydney Office 63-85 Victoria Street Alexandria, NSW 2015, Australia Tel: +61-2-9310-5711 Fax: +61-2-9310-4611 URL: http://www.oki.com.
Oki Electric Industry Co., Ltd.
