Warranty

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PLEASE READ THE FOLLOWING INSTRUCTIONS AND WARRANTY
BEFORE INSTALLING YOUR OLIVE MANOR FLOORING.
OWNER RESPONSIBILITY: Installation of flooring material denotes acceptance of the flooring. It is the owner of the flooring and the installer’s
responsibilities to inspect and approve each piece of flooring prior to installation. If the flooring will not satisfy the customer fully do not install it.
This decision to stop the installation must be made within the first 10% or 100 square feet of flooring opened, whichever is less. Industry standards
allow a variance from grading and manufacturing tolerances of 5%. For hold harmless agreements check with legal counsel.
Important decisions must be made at the jobsite for a successful wood floor installation and are the responsibility of the installer/owner. Installation
of the flooring also signifies proper jobsite assessment has been completed and that all are within a living condition, with heating and air conditioning
systems operational and the jobsite is built to proper construction standards. These include but are not limited to: interior environmental conditions
(temperature and relative humidity) at the time of installation; crawlspace and/or basement environmental conditions; proper storage and handling of
flooring materials; complete evaluation and permanent record of site conditions including moisture testing of the subfloor and flooring; acclimation
of flooring to living conditions; subfloor preparation and construction; under-floor construction and conditions; flooring layout; milling and
appearance of the flooring including color, gloss, grade, and scraping; proper installation methods; sufficient quantity of flooring to complete the job.
HANDLING & INSTALLATION: Olive Manor takes steps to ensure that the flooring we produce meets our high standards. In order to preserve that
quality, several procedures must be followed between the time your flooring leaves our facility and the time it is installed in your home.
Prior to flooring delivery, the jobsite should be checked to make sure it is ready to receive the flooring. Olive Manor wood flooring is for interior use
only and should never be exposed to excessive moisture conditions. Abuses during shipment or storage such as exposure to excessive moisture
conditions or rough handling should be noted and reported immediately. Once delivered, Olive Manor wood flooring should be allowed to acclimate
to the area where it is to be installed. This helps prevent moisture related problems such as gaps between strips, cupping and/or buckling.
Acclimation should only be carried out if jobsite conditions have been assessed properly and shown to be within a normal, living condition for the
region.
According to the National Wood Flooring Association (www.nwfa.org, or [phone]), the following items should be done and maintained prior
to, during and after delivery to the jobsite and installation of the flooring:
(1) Surface drainage of the land around the building should be directed away from the structure;
(2) The building must be “dried-in” with the roof on, all exteriors walls completed and all outside windows and doors in place;
(3) All concrete, masonry, sheetrock, and framing members should be thoroughly dry;
(4) The basement and/or crawl space must be dry (meaning no presence of high humidity conditions as well as no standing or liquid water) and a
ground cover of 6 mil polyethylene film should be in place over 100% of the crawlspace earth;
(5) The interior environment must be near occupancy levels with the heating or air conditioning system operating at time of flooring delivery and
until after installation and occupancy;
(6) Construction near lakes, rivers, oceans and other large bodies of water must be thoroughly dried-in and with the HVAC system operating for
several weeks or longer than normal to make sure the jobsite is dry prior to delivery of wood flooring. Depending on the proximity of the water,
certain wood flooring may not be suitable – please consult your sales representative.
(7) The subfloor moisture content must be checked to make sure it is within normal ranges for the region and not above 12%. If the subfloor
moisture content percentage is higher than the flooring moisture content by 4% or more, then the flooring is at risk for moisture related damage such
as cupping, damage to finish such as cracks in the board face, and buckling.
Once these steps have been completed, your flooring is ready to be installed. Olive Manor wood flooring should always be installed either
perpendicular or at a 45 degree angle to the floor joists. Failure to do so will result in high ridges in the floor at every joist. Do not use a wall as your
starting line because walls are rarely perfectly straight and the flooring therefore will not be straight. Place a straight line on the floor using a
carpenter’s chalk line. You may need to face nail and/or glue the boards along the starting line to achieve a straight starting row. In very wide rooms,
consider placing the starting row in the center of the room. Use a spline to reverse direction so that you can proceed to walls at either end of the
room. This will minimize movement and noise issues that may occur should the flooring absorb moisture and swell after occupancy. It is absolutely
necessary to leave a ¾” expansion space between the hardwood flooring and the perimeter walls of every room. Failure to leave an expansion space
can damage walls and other surrounding fixtures such as fireplace hearths and adjacent flooring materials should the wood flooring absorb moisture
and swell.
Olive Manor wood flooring is made to be mechanically fastened to a wood subfloor using flooring cleats or staples. The subfloor should be at least
5/8” thick (3/4” is preferred) exterior-use rated plywood or its equivalent. Do not install Olive Manor wood flooring over particle board as this
subfloor material will not hold a flooring fastener. On flooring that is wider than 3 ¼”, we recommend that wood flooring glue be used in
conjunction with mechanical fasteners to make sure that the flooring is properly attached to the subfloor. The fasteners used should be either 2”
barbed flooring cleats or 2” 15 gauge flooring staples with ½” crowns. 1 ½” flooring fasteners may be used when installing Olive Manor flooring on
a subfloor over a concrete slab. If you install over a concrete slab, there must be a vapor barrier between the concrete and subfloor. On 2 ¼” and 3
¼” wide flooring, fasteners should be placed along strips at no more than 10” to 12” apart (8” to 10” spacing is preferred). On 4” or wider flooring,
fasteners should be spaced along planks approximately 8” apart. There should be a minimum of two flooring fasteners per board on the shortest
boards, and fasteners should be spaced 1” to 3” from the ends of every flooring strip or plank. Flooring nails or staples are made to be driven at an
angle through the top of the tongue for blind-nailing. However, face-nailing is often required for starting rows or along walls where there is not
enough room for a flooring nail-gun. For other questions on installation, please call Beasley Flooring Products sales or technical departments at
[phone] or [phone].
FLOOR CARE : The key to keeping your Olive Manor wood floor looking beautiful is to properly care for it after installation. Most importantly,
keep gritty material such as dirt and sand off of your floor; fine particles can scratch a floor’s finish. Only use cleaners designed specifically for wood
floors with a polyurethane surface finish. These products are to be lightly sprayed onto the floor and then mopped off with a terrycloth or microfiber
style mop. Make sure that any moisture you apply to the floor is mopped dry or will quickly evaporate. Never use a wet mop to clean your wood
floor. Excessive moisture will seep between flooring strips or into any small scratches that have occurred in the finish during use. This excess
moisture will then cause the wood to swell and damage the finish.
To prevent premature wear during normal use, place rugs in high traffic areas and at all entrances to the home. Be sure to frequently clean the rugs to
eliminate sources of abrasive materials. In kitchens, use rugs around stoves, sinks and tables to protect the floor from spills. Promptly wipe up spills
and use a wood floor cleaner. Be sure to use protective glides or rubber caps on furniture legs, especially on kitchen chairs that are frequently moved.
This will help to minimize scratching of your wood floor. As with rugs, it is advisable to periodically clean the glides and floor protectors. Casters
and wheels made of hard materials such as plastic or metal should be avoided as they may damage the floor surface. Protect your dogs and protect
your floors. Use rugs where your dog frequently travels to prevent the dog from slipping and to protect the floor from becoming scratched by the
dogs’ claws. Be sure to keep your dog’s claws trimmed close, but realize that even close trimming still leaves claws that will scratch a wood floor.
Keep your shoes clean and in good repair to prevent scratching or denting your wood floor. Rocks trapped in heavy soles or the nails used to attach
the soles of many types of shoes can scratch your floor.
Certain woods and finishes may darken or change color slightly with long-term exposure to sunlight or bright interior lights. Using curtains or drapes
to limit sunlight and periodically moving furniture and rugs will help prevent differences in appearance from developing in your floor. A good
cleaning schedule, following the recommendations provided here, will help to maintain your Olive Manor wood floor for life. For other questions on
floor care, please call Beasley Flooring Products sales or technical departments at [phone] or [phone].