Specifications

１２
6. REMOVING THE CAUSE OF ERRORS
When an error occurs, an Error Code is shown on the Batch Number Display.
Using the Error Code chart below, remove the cause according to the
following remedial procedures.
Error
Code
Meaning Cause Remedy
Ej
A jam has
occurred
Note(s)
jammed in the
machine
Remove the notes in the Hopper. The
machine may clear itself. If not, TURN
POWER OFF and remove the jammed
note(s) by hand.
EH
Half –size
banknote
banknote
passed
through only
one counting
sensor
Make sure guiding the small size
banknote in the centre of the hopper.
Compare the last banknote in the
stacker, re-counting all the banknotes.
Ed
A double
bank note
has been
detected
2 notes are
detected as 1;
note print
density is
different from
a standard
note
Ec
Chainnote
has
occurred
Notes
overlapping:
Adjust
Thickness
Eo
The Batch
is over
The count
result is larger
than the
Batch setting
Remove all the notes in the Stacker.
Press the START key to clear the Error
message. Recount all the notes again.
CF1
CF2
CF3
Suspected
note(s)
Counterfeit
suspected;
sensitivity too
high
Remove and check the suspected
note(s). If genuine, adjust the relevant
detection sensitivity to a lower setting.
(CF1 = UV; CF2 = MG; CF3 = THD).
E10
Hopper
Sensor fault
E11
Stacker
Sensor fault
E20
Left Count
Sensor fault
E21
Right Count
Sensor fault
E30
Encoder
fault
Sensor(s
)
dirty, or
covered by
paper, or
damaged
Remove all bank notes.
TURN POWER OFF.
Thoroughly clean all the optical
sensors.
If these actions do not cure the
problem, please contact your supplier
for further assistance.