4 PORT ROUTER/SWITCH (P/N 364732-01) OWNER’S MANUAL 1307742 REV.O Innovations in Home Living. 301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.
FCC Certifications This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or TV communications.
TABLE OF CONTENTS I. Introduction 1 II. Product Overview 2 A. B. C. D. Features Components Included Replacement Parts Detailed Physical Description 2 2 2 3 III. Installation 4 A. “Rough-In” Steps B. “Trim-Out” Steps 4 4 IV. Initial Configuration 5 A. Configuring a Network Interface Card to talk to the Router/Switch B. Logging on to the Router/Switch C. Internet Port Setup 1. Cable Modem Setup 2. DSL Setup 3. Static Route Setup D. Local Port Setup V. Advanced Setup 14 A. B. C. D. E. F.
I. Introduction The On-Q Home 4 Port Router/Switch is an integrated Internet IP sharing device with a built-in 4-port 10/100Mbps Fast Ethernet switch. Its superb throughput as high as up to 80Mbps between Internet and LAN makes it the perfect solution to connect a small group of PCs to a high-speed broadband Internet connection (see Figure 1). Multiple users can have high-speed Internet access simultaneously via one single IP address (Internet account) of the Cable/xDSL modem.
II. Product Overview A. Features • Superb performance with throughput as high as up to 80Mbps between Internet and LAN. • Supports PPPoE. • Supports VPN. (PPTP, IP- Sec pass thru) • Supports Auto MDI/MDIX for both LAN/Internet Port. • Rich Internet applications are supported such as MSN Messenger, Yahoo Messenger StarCraft, AOE, AoM, Battle.net multi-user, Crazy Arcade, CS, E-Donkey, E-Mule, FlashGet, NetMeeting, ICQ, mIRC, Web browser, FTP, Telnet, E-Mail, News, Ping, PCAnyWhere...
D. On-Q Home 4 Port Router/Switch Detailed Physical Description The following information describes the physical characteristics of the On-Q Home Router/Switch: 1. Router/Switch Module Connection Area Figure 2 shows the Router/Switch connection area including: 9 VDC Power Receptacle – connection from power supply WAN (Network) Port – 8 position RJ-45 jack (connects to Cable or DSL modem) Local Switch Ports – 8 position RJ-45 jacks (connection from outlets in rooms) Reset Button - A dual-function button.
III. Installation The On-Q Home 4 Port Router/Switch is best installed during new construction in two steps; at “rough-in” after the Electricians are done, but prior to drywall being installed, and at “trim-out” after the drywall is installed and painted. These steps are detailed below: A. “Rough-in” steps: 1.
IV. Initial Configuration (see Section V Advanced Setup Steps for more information) The On-Q Home 4 Port Router/Switch is typically configured in one of two ways; (1) From a portable PC connected through one of the Local Switch Ports on the Router/Switch Module in the enclosure, or (2) From a PC in one of the rooms of the house, connected through an outlet in the room to the enclosure where it is patched to (or directly connected to) one of the Local Switch Ports (see Figure 3).
NOTE: No user name is required and the default password is left blank. 2. To logon, just click OK (see Figure 5). Figure 5 NOTE: At the setup home page, the tabs at the top of the page are provided to link you directly to the desired setup screen. You can select Internet Port, Local Port, Advanced Setup (Management, Virtual Server, Packet Filter, Static Route, Dynamic DNS), Network Status (Connection Status, Sessions List, Users List) and Others (Factory Reset, Save Configuration, Firmware Upgrade). C.
1. CATV dynamic Mode (Cable Modem) Selecting this mode (see Figure 7) enables you to obtain dynamic IP address from your ISP via DHCP support. Once the IP address is obtained, you can access the Internet. For most cases, this page needs no input. However, some ISPs may require some information for identification purpose. For example: Device/Computer name and Domain Name; please enter the information required to complete the settings. Check to modify the MAC address when necessary.
2. PPPoE (DSL dynamic Mode) If this mode is selected (see Figure 8) and settings are saved, this Router/Switch will be connected to the Internet over an always-on connection by a method provided by PPPoE. PPPoE offers simulated dial-up software like Microsoft Dial-Up Networking, which saves users’ time and effort to run the program on their PCs.
PPPoE Information PPPoE Account Username Password Service Name Max packet size (MTU) Static IP Address: Static DNS Server Auto-disconnect if idle for minutes Auto-reconnect Innovations in Home Living. Active Profile ~1 ~2 ~3 You can set up to three PPPoE accounts, while only one account can be enabled at a time. To set the profile, select the profile number, enter all the information, and then click on Save. The device will save the information, restart and return to the previous menu page.
3. Static Mode For leased line users, information provided by their ISP has to be filled in the below respective fields when this mode is selected (see Figure 9). Information from your ISP includes: IP address, Subnet Mask, Gateway, primary DNS and secondary DNS. NOTE: There may be more than one IP address assigned by your ISP, select one address and enter its associated information in the corresponding fields.
IP Address IP Address Subnet Mask Gateway DNS Server Configuration Primary/Secondary Enter the information provided by your ISP. Enter the information provided by your ISP. Enter the information provided by your ISP. Enter the information provided by your ISP. SAVE After completing the settings on this page, click SAVE to save the settings. Click UNDO to clear all the settings on this page. UNDO Innovations in Home Living.
D. Local Port Setup This screen (see Figure 10) contains settings for configuring the LAN (4-port switch) side of the product, where your PCs are connected. You can set to distribute IP address to local PCs or not. If “Distribute IP address to local computer” is selected, users can enter the starting IP address for the group of attached PCs. The number of IP address decides the total number of clients allowed. NOTE: All the PCs on the same LAN (switch) should use the same subnet Mask.
• Number of IP address Maximum: 253. Default value should work in most cases. Note: If “Continuous IP address poll starts” is set at 192.168.1.1 and the “Number of IP address in pool” is 253, the device will distribute IP addresses from 192.168.1.1 to 192.168.1.253 to all the computers in the network that request IP addresses from DHCP server. Click the ADD button to enter the Static DHCP page. Enter IP and Network adapter MAC addresses for Static DHCP and click the ADD button to save the settings.
V. Advanced Setup A. Management On this management screen (see Figure 12), you can 1. Change Administrator’s password: change the password for the device. 2. Limit Management: Enables two stations to manage this Router/Switch through Web configuration. Enter the MAC addresses of the stations you selected for management. After the setup is completed, only the assigned stations with correct password authentication can manage this device. 3.
Limit Management Station Click to enable this function. Section 1 MAC Enter the first management station’s network adapter MAC addresss. Address Section 2 MAC Enter the second management station’s network adapter MAC address. If Address you are only setting up one management station, leave Station 2 MAC address with all F’s. Block Internet Request Click to enable this function. Management via This field will be automatically disabled when Block Internet Request is Internet checked.
B. Virtual Server On this Virtual Server screen (see Figure 13), you can set up a local server with specific port number that stands for the service (e.g. web(80), FTP(21), Telnet(23)). When this device receives an incoming access request for this specific port, it will be forwarded to the corresponding internal server. You can add virtual servers by either port numbers or by names. There are a maximum of 24 Server entries allowed and each port number can only be assigned to one IP address.
Add Virtual Server Method ~By Name ~ By Port Application (Port) Port Type Single/Range, Port Number Local Server IP Address You can select to set up a virtual server either by name or by port number. Click to scroll down. Select from the most popular server applications for Virtual Server. Select the port type (TCP or UDP) for the port number that was entered earlier. Select a specific port or a range of ports which you want the Internet users to be able to access.
C. Packet Filter The Packet Filters screen (see Figure 14) allows you to block specific users from accessing the Internet and you can also disable specific Internet services. There are three different types of filters that may be applied (MAC Address of the network interface card, IP Address single or range, or TCP/UDP Port). Each filter can be set to filter (drop) or forward (pass) packets. You can program up to 24 total filters.
TCP/UDP Port Filter Filter using the port number. You can set filter for a single port or a range of ports. NOTE: Performing a Factory Reset will erase all previously entered device settings. Filter/Forward Select to Filter or Forward for the following assigned port(s). You can filter a single port, or a range of ports The port number(s) for the filters. TCP port: filter according to the ConnectionBased Application Service on the remote server using the port number.
D. Static Route You can create static routes (see Figure 15) to manually administrate the network topology/traffic when the dynamic route is not effective enough. As mentioned before, static routes may be required by the ISP if you utilize a leased line for network access or for use with virtual servers. To create static routes, select “Static Route #1” or “Static Route #2”, and enter the appropriate destination network/host settings. When finished, click “SAVE” to save settings.
Device Information Adapter Address This field is grayed out, because the Adapter Address is not supposed to be entered randomly. Do Not alter the content unless you are sure it is necessary to modify your MAC address. To modify the address, check Modify and enter the desired MAC address. Enter a descriptive name for identification purpose. Some Internet Service Providers (ISP) requires this information and if that is the case, they will provide you with the name For example: yourcompany.com.
E. Dynamic DNS The Dynamic DNS screen (see Figure 17) allows you to alias a dynamic IP address to a static hostname, allowing your device to be more easily accessed by specific name. When this function is enabled, the IP address in Dynamic DNS Server will be automatically updated with the new IP address provided by ISP (this function requires Dynamic DNS Service). Figure 17 Dynamic DNS Enable Click to enable this function and make the settings available.
F. Network Status 1. Connection Status This screen (see Figure 18) displays the current Internet connection status. After the device is connected to the Internet Service, you will see IP, Subnet Mask, Gateway and DNS IP addresses on the table. Figure 18 RELEASE/DISCONNECT RENEW/CONNECT Innovations in Home Living. Click on this button to disconnect from ISP and release all the IP information on the Internet Port.
2. Sessions List This screen (see Figure 19) displays active Internet sessions through this device. Figure 19 REFRESH Click on this button to refresh the list and get the latest session list. Displays TCP or UDP port type. The local network IP address/port number of one end point of the session. An NAT feature where a Port Fake is used to translate the local network IP address for connecting to the Internet. The outside network IP address/port number of the other end of the session.
3. Users List This screen (see Figure 20) displays the current active users. Figure 20 REFRESH Click this button to refresh the list. Innovations in Home Living. 301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.
G. Others 1. Factory Reset (see Figure 21) To reset to factory default settings, click the GO button. NOTE: Performing the Factory Reset will erase all previously entered device settings. Figure 21 Innovations in Home Living. 301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.
2. Save Configuration This function (see Figure 22) enables users to always save the current configurations as a file (i.e. config.sav), so that no re-entry is required when users want to switch between various configurations. To load a configuration from a file, enter the file name or click Browse… to find the file from your computer. Figure 22 Figure 23 SAVE UNDO LOAD Figure 24 Click SAVE to save the current configuration to file. Click to clear the input.
3. Firmware Upgrade (see Figure 25) a. b. Download the latest firmware from your distributor and save the file on the hard drive. Make sure all computers in the network are off; or connect the Broadband Router directly to the PC that has the new firmware. c. Start the browser, open the configuration page, click on Others, and click Firmware Upgrade to enter the Firmware Upgrade window. Enter the new firmware’s path and file name (i.e. C:\FIRMWARE\firmware.bin).
VI. Troubleshooting This section will detail possible solutions to common problems that might occur in using the On-Q Wireless Access Point (WAP). A. Contact Information If you are unable to locate a solution here, please access our website at www.onqhome.com for the latest information. You can also reach us at 1-800-321-2343. B. FAQs 1.
6. What is PPPoE (PPP over Ethernet )? PPPoE is also known as a dial-up DSL service. It is designed to integrate broadband services into the current widely deployed, easy-to-use, and low-cost dial-up-access networking infrastructure. Thus, a customer can get greater access speed without changing the familiar dial operation concept. 7. How can I know if I am using PPPoE? PPPoE client software is provided by the ISP and should be installed onto your computer first.
Figure 27 displays the adapter address and current TCP/IP address. NOTE: At the “Ethernet Adapter Information”, select the correct Ethernet adapter that is installed in this computer. Select the correct Ethernet adapter. Figure 27: IP Configuration Click the More Info button to get the following detailed configuration information. Click here to reveal more.
If the product is working properly, the following should be apparent from this screen: 1) The Client should have an IP address within the prescribed range (default 192.168.1. #; where # is from 1 ~ 253). 2) The “DHCP” and “Default Gateway” should list the product’s local port address (the device’s IP address; default 192.168.1.254). 3) The DNS server IP addresses should match the DNS server IP addresses set in the device.
Appendix A Specifications Standards IEEE 802.3 10Base-T Ethernet IEEE 802.3u 100Base-TX Fast Ethernet IEEE 802.3x Flow Control Ports WAN: One 10/100Mbps RJ-45 port for Cable/DSL Modem LAN: Four 10/100Mbps switched ports Cabling type UTP Category 3 or better (10Base-T) UTP Category 5 or better (100Base-TX) Protocols Supported IP, NAT, ARP, ICMP, DHCP client/server, PPPoE, PPP, PAP, CHAP, NTP, HTTP, TFTP.
Appendix C INTERNET PORT LINK STATUS PPPoE link status “PPPoE offline. Ready to connect.” "Connecting to server." "Server found." "Start PPP negotiation." "Authentication (PAP)." "Authentication (CHAP)." "Obtaining WAN IP address." "Connect successfully." "Can not find server." "Fail on LCP stage." "Authentication(PAP) failure." "Authentication(CHAP) failure." "Fail to Obtain Internet IP address." "Server dropped the connection." "Disconnect on idle." "Connection establish timeout.
