User's Manual

Polaroid P5005A
24
5.Appendix
Troubleshooting
If you nd exceptions when operating the mobile phone, restore
the factory settings and then refer to the following table to solve
the problem. If the problem persists, contact the distributor or
service provider.
Fault Cause Solution
SIM
card
The SIM card is damaged.
Contact your network
service provider
The SIM card is not in
position.
Check the SIM card
The metal face of the SIM
card is polluted.
Clean the SIM card with
a clean cloth
Poor
received
signal
quality
Signals are obstructed.
For instance, radio waves
cannot be effectively
transmitted nearby a high
building or in a basement.
Move to a place where
signals can be effective-
ly transmitted
Line congestions occur
when you use the mobile
phone in high-trafc hours
Avoid using the mobile
phone in high-trafc
hours
The mobile
phone
cannot be
powered on
The battery energy is
exhausted.
Charge the battery
Calls cannot
be dialed
Call barring is activated Cancel call barring