Owner's Manual

117
will inspect the product and verify the fault. To
qualify for a replacement or refund, device must
be in “as new” condition and include all original
contents of the package. We reserve the right to
refuse a refund or exchange if the product
returned is deemed to have been damaged.
This policy is only applicable to the products
purchased from OnePlus official website
www.oneplus.com or OnePlus Exclusive Store.
For any product not purchased from OnePlus
official website or OnePlus Exclusive Store, you
may refer to the Return Policy of the retailer in
question.
Please contact OnePlus Customer Support to
request a return at oneplus.com/support.