User's Manual

128 • Quick Reference Guide Onity HT24W / HT28 Smart
There is an entire section in this manual dedicated to explaining the operation of
terminal mode encoders.
Note: Motorized encoders cannot be used as terminals because they do not have
keypads or displays.
Power is out and our encoders don't work …
Although all Onity encoders have battery backup, except for the motorized encoder,
if the power goes out for an extended period of time the encoders may stop working.
If this happens, you can still get new guests into their rooms by using the Spare Card
system. The Spare Cards will operate the guest rooms until you are able to issue new
cards to the guest.
Note: Spare Cards and Programming Cards must be prepared in advance because
you will not be able to make them when you need to use them.
To review the use of the Spare Card system and how to prepare for a power outage,
refer to the section of this manual titled Using the Spare Card System.
A guest needs a late check-out time …
Typically, the expiration time on the card is shortly after your standard check-out
time. If a guest needs to stay for a late check-out you should make a copy for that
room and adjust the expiration time to be long enough for the guest's needs.
Daylight Savings Time is next week …
Planning for Daylight Savings Time changes does not only involve changing the
time on your front desk console. This is the time to make sure all of your systems are
set to the correct time and date and are functioning normally. The following list will
help guide you at this time:
1. Your Onity computer may adjust for daylight savings time
automatically. If it does not, you can manually adjust the time in your
Onity front desk system. Refer to the section of this manual titled
Change Date and Time for step by step instructions on this procedure.
A message box may automatically pop up to confirm the time change.
If you have a PMS interface, make sure to change the time on both
systems.
2. Load the Portable Programmer. Refer to the section of this manual
titled Load Portable Programmer for step by step instructions on this
procedure.
3. If the dates of the time change are set up in your system, the locks will
automatically make the time adjustment on the correct day. The locks
must be updated within the six months prior to a time change to be
loaded with the proper information.
We want to provide our own cards …
Onity rejects over 90% of the
magnetic keycard vendors
who submit samples.
Technical Support recommends purchasing magnetic stripe cards from Onity. Onity
uses only the highest quality mag-stripe cards available. Onity’s quality requirements
are so strict that over 90% of the vendors who apply to supply cards through Onity
fail to meet the requirements. Onity also recommends purchasing Mifare cards from
Onity to insure the specified read range is met.