User's Manual

22 • Software - HT24W / HT28 Smart Onity HT24W / HT28 Smart

Group Check-In

Group Check-In Button

The Group Check-In process is very important. Remember that pre-encoding group

cards will not affect your ability to make new guest cards for a room because groups

use a special ‘Advanced’ code. If group cards are given to guests without

performing the Check-In operation, you may disrupt the encoding system and

subsequent guest cards will fail to operate the guest room locks.

Note: Always remember to perform the Check-In operation at the time the

cards are given to the guests.

If you find that you have cards that do not operate the guest room locks because you

have accidentally given group cards to guests without performing the Check-In

operation, simply Check-In the group to realign the HT24 system. New guest cards

must be made for any subsequent guest who is having card troubles.

Follow these steps to Check-In a group:

1. Select a group from the list.

2. Click the Check-In button. If all cards have been encoded, you will get

a confirmation message. If you have not encoded cards for all of the

assigned rooms, a message will appear on the screen telling you that

some of the cards have not been encoded. Encode all the cards and try

the Check-In process again.

Group Check-Out

Group Check-Out Button

The Group Check-Out process is a simple operation to help organize your list of

groups. When a group leaves or cancels before arrival, there is no need to keep the

group in your list. The Check-Out process removes the group from the list and

clears the occupied status of the rooms in the Rooms List.

You can Check-Out any group at any time. The cards do not need to be encoded,

and the group does not need to be Checked-In. This can be useful if a group cancels

a stay before arrival.

To Check-Out a group, perform the following steps:

1. Select a group from the list.

2. Click the Check-Out button. A confirmation box will appear on the

screen; therefore, you can’t accidentally Check-Out a group. Click Yes

to finish the Check-Out operation.

After the Check-Out another message box will appear confirming the success of the

operation.

Automatic Group Function Reminders

utomatic Group Function

xecution Button

When you log on to the software, the system will check to see if there are any

operations that need to be performed. If there are any operations pending, a

window will appear with a list of all these operations. To perform these

operations, select one and click the Execute button. You will receive

confirmation that the operation was completed.