User's Manual
Onity HT24W / HT28 Smart Contents • v
Quick Reference Guide 124
Lockset Light Indications ...................................................................................................... 124
HT24W / HT28 Smart Software Icons .................................................................................. 125
HT24W / HT28 Smart Shortcut Function Keys ..................................................................... 126
What to Do If … .................................................................................................................... 127
A staff member has lost a master card … ................................................................ 127
Our PMS interface is down … ................................................................................ 127
Power is out and our encoders don't work … .......................................................... 128
A guest needs a late check-out time … ................................................................... 128
Daylight Savings Time is next week … .................................................................. 128
We want to provide our own cards … ..................................................................... 128
We want to punch holes in our master cards to wear them on a chain … ............... 129
When should we replace our cards … ..................................................................... 129
Troubleshooting ..................................................................................................................... 129
Guest card will not open the door – red light .......................................................... 129
Guest card will not open the door – flashing red light ............................................. 129
Guest and staff cards will not open the door – flashing red and green lights .......... 129
Guest and staff cards will not open the door – solid green, flashing red light ......... 130
Card has broken in lock ........................................................................................... 130
The programmer will not turn on ............................................................................ 130
The programmer beeps, but the screen is blank ....................................................... 130
The screen on our encoder is blank ......................................................................... 130
We get encoding errors when making cards ............................................................ 130
Our PMS says that Onity is not responding ............................................................. 131
Appendix A – Certifications 132
Advance RFID ....................................................................................................................... 132
HT RFID ................................................................................................................................ 133
Appendix B – Import Users 134
Add User Command .............................................................................................................. 134
Glossary of Terms 137
Index 139