Instruction Manual

23
En
Troubleshooting
Problems with Pairing
Check1: Make sure this unit is plugged in.
Check2: Make sure this unit is in the pairing mode.
Check3: Place your wireless router or device closer to this
unit.
Check4: Make your smartphone’s battery is sufficiently
charged.
No Sound
Check1: Make sure this unit is plugged in.
Check2: Make sure Bluetooth or Wi-Fi is activated on your
smartphone.
Check3: Check the pairing status between the unit and your
smartphone.
Check4: Check the volume level of this unit and the
application on your smartphone.
Cannot View Image from Live Video
Check1: Make sure this unit is plugged in.
Check2: Make sure this unit’s lens cover is fully open.
Check3: Make sure Wi-Fi is activated on your smartphone.
Check4: Check the connection between the unit and the app.
Amazon Alexa Does Not Function Properly
Check1: Make sure this unit is plugged in.
Check2: Make sure Wi-Fi is activated on your smartphone.
Check3: Check the connection between the unit and the app.
Check4: Make sure Alexa Voice Service (AVS) is activated.
Check5: Try talking to this unit or the app more slowly or
clearly.
Cannot update firmware
Check: There is an update error. Check the screen of the app.
∫ If it is the update after purchase, during initial setup
If the screen of the app is the Home Screen:
Downloading of new firmware will start about 24 hours later if
you continue to use the unit.
When the download is successful and the update is ready,
"notification" is displayed on the screen.
After is tapped in the Home screen, when "Device" -
"Software version" is tapped, a badge notifying of the update
is displayed. The update is executed when you tap the
badge.
If the screen of the app is not the Home Screen:
Unplug the AC adapter of this unit, turn the power off and
close the app. After this, connect the AC adapter to the AC
outlet again, turn the unit on, and restart the app. Initial setup
will start, so do the settings again and perform the update.
∫ For updates when using the unit normally after
completing initial setup
Downloading of new firmware will start about 24 hours later if
you continue to use the unit.
When the download is successful and the update is ready,
"notification" is displayed on the screen.
After is tapped in the Home screen, when "Device" -
"Software version" is tapped, a badge notifying of the update
is displayed. The update is executed when you tap the badge.
SN29403199_VC-FLX1_En_1711xx.book 23 ページ ２０１７年１１月１５日 水曜日 午後９時４１分