User's Manual

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Checking voicemail remotely
There are three ways to check voicemail remotely:
1. Phone: Dial your Ooma number. When the call rolls to
voicemail, press the
*
key and enter your PIN.
2. Online: Listen to and manage your voicemail on the web
at: my.ooma.com/inbox
3. Email: Forward your voicemail as an MP3 file to your
email or mobile phone (requires Ooma Premier). Set up
forwarding at: my.ooma.com/voicemail
Changing voicemail settings
Pick up the phone connected to your Ooma Telo and
press the key.
From the main menu, select option 2: “Change your
settings,” then follow the instructions.
Ooma Premier Features
Your Ooma Telo comes with a free trial of Ooma
Premier, a bundle of over 25 premium calling
features. Check out some of our most popular
features below!
Making two calls at once
Press the Flash key on your handset, and you’ll get a
new Ooma dialtone.
Forwarding your voicemail
Forward your voicemail to email so you can listen to
messages from your smartphone or computer. To set
this up, go to: my.ooma.com/voicemail
Staying connected on the go
Afraid to miss a call? Set up your Ooma Telo to forward
calls to your cell phone. Choose to forward all calls,
only when your Internet is down, or to ring your home
phone and cell phone at the same time. Set this up any
time at: my.ooma.com/calling
Blocking telemarketers
Personal and community blacklists have been
designed to help you filter out telemarketers and
other unwanted callers. To start blocking callers,
visit:my.ooma.com/blacklists
Choosing a virtual number
Select a number from almost any calling area for a
home office or to make it easy for friendsand family
in another state to reach you. Get started at:
my.ooma.com/numbers
Identifying callers
Don’t recognize the number? Enhanced Caller-ID will
look up the caller’s name from a national database so
you’ll have more than just the number to go by.
Monitoring your calls
Listen in as your callers leave their voicemail. The
message will be played through the speaker in your
Telo. Only answer the phone if you decide you want
to take the call.
Setting up 911 notifications
Gain some peace of mind by setting up your Ooma
system to send email or text message alerts whenever
someone dials 911 from home. To set this up, go to:
my.ooma.com/911
Using Ooma on your smartphone
Use your Apple or Android smartphone to make
phone calls over any Wi-Fi or 3G/4G data connection
with the Ooma Mobile app. To get started, go to:
my.ooma.com/mobile
Turning off the ringer
Need some peace and quiet? Just press and hold the
>> button or dial
*
7 8
on your phone and all your
calls will roll straight to voicemail. To deactivate Do
Not Disturb, press and hold >> again or dial
*
7 9
.
And much, much more
Explore all the features and benefits of Ooma Premier:
my.ooma.com/premier
Voicemail (continued)