User Guide: Open Mesh A62 Datto AP62 Version 1.
Table of Contents 1. 2. 3. 4. 5. 6. 7. 8. 9. Creating a CloudTrax Network ................................................................3 Configuring a CloudTrax network .............................................................9 Monitoring, Management and Troubleshooting ............................................14 Additional Resources ..........................................................................16 Product Specifications .................................................................
Creating a CloudTrax network Overview: what we’re doing This guide is intended to help you set up your first cloud-managed wireless mesh network with CloudTrax. CloudTrax is a free cloud-based network controller that makes it easy for anyone to build, manage, and monitor wireless networks from anywhere in the world. This guide will assist you in setting up a new network on the CloudTrax web application. For easier, faster setup, use the CloudTrax for iOS or CloudTrax for Android apps.
3. A computer with a browser pointed to www.cloudtrax.com, or an iOS or Android device running the CloudTrax app. Terminology We’ll make this process as easy and nontechnical as possible. Here are a few key words that will help. Network: A group of computers or devices that can talk to each other (in our case, wirelessly). Gateway: A CloudTrax-compatible router that is connected to the Internet (usually through a DSL, cable, or LAN connection).
Username: This is your master login you will use to access ALL networks you create. It allows you to login once and edit/view all your networks. It MUST be different from your network name(s) which you will create in a second step. You may want to use your company name here. Email: You’ll receive an email at this address asking you to verify this master login to continue. Password: This is your master administrator password. It can be used with the above login name to access all of your networks.
Network Location: Enter a street address for the first access point. To add access points, you will be shown a map that you click on to place access points. By entering an address here, you will be centered on the correct location for your network. Email for Notifications: Enter the email addresses, separated by spaces, for all people you’d like to receive “outage” notifications. These are sent hourly. When finished, click “Create” to save your new network settings.
Fill in the following information: Name: Enter a name for this access point. This name is used to reference its location and will be displayed in reports. It does not affect users. MAC address: A MAC address is a sequence of 12 numbers and the letters A-F often separated by colons (Eg: 00:02:6F:8A:B2:6E). This can be found on a label on the bottom of the router and on the side of the product box. Description: You can enter optional descriptive text that will be shown on the reports.
For both of these options, your access points will be added to the map based on your network location (similar to how the CloudTrax iOS and Android apps add access points). You can reposition these access points on the map after adding them. When adding by CSV, the CSV file must be in a specific format. You can download a sample CSV file here. Step 4: Install the access points Once your access points are added to CloudTrax, it’s time to install them.
Configuring a CloudTrax Network Your network should now be up and running, but there’s a lot we can do to customize it to meet your specific needs. We’ll walk you through the most common settings here. Configure > General Settings The General Settings tab controls network-wide settings. This will be partially filled in with the information you used to create the network. Location: This defaults to the first address you entered when setting up the network. You can change it at any time.
splash pages, bandwidth throttling, DNS filtering and client isolation - and private SSIDs, with WPA Enterprise authentication and access to LAN resources and other clients. When we created your network, we set the first SSID to be public and the second SSID to be private, but you can adjust these any way you wish. We’ll go through most of the features you may want to enable or change. You can also learn more about voucher access, pay networks and more by following the links at the end of this document.
Client Force Timeout: Minutes client is idle (Idle Timeout) before showing splash page, or minutes between showing splash page regardless of activity (Force Timeout) for non-voucher access. 1 day=1440. Require voucher: Require a valid voucher on splash pages. If unchecked, allows you to provide a basic tier of service at the rates and durations above and (optionally) faster service using vouchers or PayPal. Redirect URL: The page to display after the splash page.
Block LAN Access: Prevents users on this wireless network from accessing your wired LAN. Client isolation: Prevents your wireless users from being able to access each other's computers and common for public networks. Unchecking this box will allow you to do things like share a printer attached to the network, but will also allow malicious users access to other users on the network. Uncheck this ONLY if you know all users have a firewall enabled on their computers.
Internet Check: When selected, the wireless network will only be available when there is an active Internet connection. This allows access points to recover quickly when they lose a connection and is the recommended setting. When deselected, the wireless network will stay up even when there is no Internet connection. This allows local resources such as printers and shared drives to continue to function, but access points may take longer to recover when they lose a connection.
setting applies to all SSIDs and can be overridden by setting an Alternate DNS for each individual SSID. Presence Reporting Settings to configure exporting presence data about wireless clients. Commonly used for location analytics. Note that this feature will be part of a paid package of services in the future. Learn more Status LED(s) When disabled, this turns off LED lights on your APs Share Vouchers: When enabled, vouchers created on this network will be usable on all other networks under this account.
Monitoring, Management and Troubleshooting With your network running and customized, you can now monitor its usage and status by selecting the Network Status link. Here’s an overview of the tools available: Network Usage graph at the top of the page shows the number of users on SSID#1 and the amount of upload and download traffic. Node Map shows the nodes relationship to each other on a map. Node List gives details on each individual node. Node Outages Chart shows the check-in status of a node using colors.
On the Node Map: (click on a node, then select Neighbors) all nodes will have at least one (preferably two) connections with an RSSI of 17 or more. If not, you need to reposition your node closer to the others or in a better line through fewer walls. You may need to add new nodes. On the Node List: the number of Hops should be three or less (fewer is better). If not, you need to add additional gateways or reposition nodes.
Additional resources To learn more about planning and optimizing your network, download the Cloudtrax Network Planning Guide. To learn more about CloudTrax’s splash page feature, download the Using the Splash Page Editor Guide. To learn more about CloudTrax’s vouchers feature, download the Using Vouchers in CloudTrax Guide. To learn more about integrating vouchers with PayPal, download the Using PayPal in CloudTrax Guide.
Product specifications Data rate (aggregate) Radio Antenna Max users (recommended) WLAN standard Processor Memory 300 + 867 + 867 Mbps 2.4 GHz: 2 stream, 802.11 b/g/n (max rate: 300 Mbps) 5 GHz: 2 stream, 802.11 a/b/g/n/ac (max rate: 867 Mbps) + 2 stream, 802.11 a/b/g/n/ac (max rate: 867 Mbps) Wave 2, MU-MIMO Internal: 2 dual-band, 2 single-band 75—150 per AP 802.
Appendix A: Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix B: Industry Canada Statement Canada, Industry Canada (IC) Notices This device complies with Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Canada, avis d’Industry Canada (IC) Cet apparel est conforme avec industrie Canada exemptes de licence RSS stanard(s).
Appendix C: EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC.
Appendix C: Outdoor Mount This access point can be configured as an outdoor model and mounted to any wall or pole. This configuration protects against the sun, rain and dust. Operating temperatures for this access point range from 0°C to 50°C.
1) Remove rear door and seal. Peel plastic tab off from door. 3) Place ethernet cable through seal and connect to device (Port 1). Reinstall seal and back cover. 2) Secure flat side of mount to outdoor fixture. Arrows on plate pointing upwards. 4) Slide device down plate to lock in place.
Česky [Czech] Open Mesh tímto prohlašuje, že tento [typ zařízení] je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk [Danish] Undertegnede Open Mesh erklærer herved, at følgende udstyr [udstyrets typebetegnelse] overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Polski [Polish] Niniejszym Open Mesh oświadcza, że [nazwa wyrobu] jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português Open Mesh declara que este [tipo de equipamento] está conforme com os [Portuguese requisitos essenciais e outras disposições da Directiva 1999/5/CE. ] Slovensko Open Mesh izjavlja, da je ta [tip opreme] v skladu z bistvenimi zahtevami in [Slovenian] ostalimi relevantnimi določili direktive 1999/5/ES.
