User's Manual

30
BLU ETOOTH AUDIO PLAYER
Troubleshooting
Problems
Actions
Power does not switch on when battery is mounted Charge battery as it might have been discharged.
Clean battery terminals and mount again.
Slowly mount battery and mount completely when LED lights up.
Contact the service center if the above actions do not work.
LED does not switch off after power is switched on Wait for 20 seconds after battery has been mounted. If LED still does not switch off, remove and place the battery again.
Contact the nearest service center if the problem persists.
Audio Player does not connect to mobile phone or PC Check if Audio Player is in connection mode with other device. If so, disconnect first before connecting to mobile phone or PC.
If the connection cannot be made after repeated tries, contact the nearest service center.
LED does not flash when “Vol Down” and “Play” buttons are
pressed together to delete all pairing information.
If Audio Player is in connection mode with mobile phone or PC, pairing information cannot be deleted. After disconnecting the
link, remove and mount battery and try again.
Bell does not ring when call is received
Bell will not ring if Audio Player is not in connection mode with mobile phone.
If LED flashes without sound, check volume of Audio Player.
Charger indicator lamp does not switch on when battery is
placed
Remove and mount battery again.
Clean battery terminals if covered with impurities.
Contact the nearest service center if the lamp does not switch on.
Connection with PC or mobile phone is disrupted occasionally
Check battery conditions of mobile phone and Audio Player.
Because Audio Player uses the same frequencies as Wireless LAN or Microwave ovens, it is susceptible to such interferences
when placed nearby such devices.
Check if there are such devices in the neighborhood and if so, keep Audio Player at least 5m away from such devices. If problem
persists, contact the service center.
Noise interference during handsfree mode
Interference may occur if Audio Player is used near WLAN or micro-ovens.
If noise interference still occurs at more than 10m away from WLAN or micro-oven, contact the service center.
The other party cannot hear my voice during handsfree mode
Pull out the microphone to the fullest.
Check if the tiny opening on the microphone is blocked.
If the problem is not solved, contact the service center.
Battery life differs from what is indicated on manual
Battery life, due to its consumable nature, shortens gradually.
Battery life shortens when discarded in cold or hot environment.
Can battery be left in charger cradle even after indicator lamp
turned blue?
It is safe to leave the fully charged battery in charger cradle.
The battery performance won’t be affected.
Bluetooth software cannot be installed on PC
The Bluetooth software can only be installed in Win 2000 or Win XP.
Contact the service center if Bluetooth software cannot be installed in Win 2000 or Win XP.
Windows does not recognize USB Dongle when inserted into
USB port.
Check if USB port is functioning properly. To do so, plug in other USB devices and see if it works.