User manual

1. Download the firmware package for your phone from https://www.coloros.com/en/rom.
2. Copy the .ozip firmware package to the root directory of your phone.
3. Open File Manager, tap the firmware package, and tap "Update now" in the pop-up window.
4. Wait for the update to complete. Your phone will restart after the update.
Backup
You can back up the files on your OPPO phone using local storage or HeyTap Cloud.
Back up files using local storage
• Go to "Settings - System settings - Back up & migrate - Local backup".
• Tap "Create new backup" and select the files you want to back up.
All selected files will be backed up to the storage of your phone. Please note that when you
clear all data on your phone, the backup data stored on your phone will be deleted as well.
Therefore, please copy the backup data to your PC or USB drive before clearing all data on
your phone.
Back up files using HeyTap Cloud
• Go to "Settings - System settings - Back up & migrate - HeyTap Cloud".
• Tap "Cloud backup".
• To manually back up files, tap "Back up now".
Reset your phone or restore data
You can restore content and settings using the backup data, or reset your phone to factory
settings. Before doing so, please back up your data.
Reset your phone
Go to "Settings - System settings - Reset phone".
You can select from the following options to reset your phone:
• Only reset system settings: Only settings will be reset. Your data, including photos, music and
other personal files, will be retained.
• Clear downloaded apps and app data: Only your photos, music and other personal files will
be retained.
• Clear all data: All data, including photos, music and other personal files, will be cleared.
• Clear contacts and call logs on the phone: The contacts stored on your SIM card will be
retained.
• Clear SMS and MMS messages: The SMS messages stored on your SIM card will be retained.
Restore data
Restore from local storage
• Go to "Settings - System settings - Back up & migrate - Local backup".