User manual
10.3.3. Reset the phone
Resetting your OPPO phone will reset the phone back to its original factory
settings, and will permanently erase all your personal data. You can do Factory data
reset if your phone starts to lag or there's a delay in navigating, has too much junk
files and caches, or has issues with system or applications.
Before you do factory reset, back up all the needed data.
Reset your phone to factory settings
Go to [Settings] > [Additional settings] > [Back up and Reset] > [Reset to
Factory Settings], choose an option available for factory data reset.
Note: Any reset option cannot be revoked once it is operated.
Reset System Settings Only
This option will reset all system settings without deleting any data or media files.
Clear Downloaded Apps and App Data
This option will delete all third-party apps and app data. But the data saved by the
user will be kept such as photos, music, and videos.
Clear All Data
Through this option, all data of on you device will be cleared including contents,
settings, photos, and music. It will reset to its inactivated initial state, which is the
factory state.
Clear the Contacts and Call History on This Phone
By choosing this option, all the contacts and call history on the phone will be
erased. Only the contacts on the SIM card will be preserved. Other data on your
device will not be affected.
Clear the SMS and MMS Messages on This Phone
By choosing this option, all the SMS and MMS messages on the phone will be
erased. Only the SMS messages on the SIM card will be preserved. Other you're
your device will not be affected.