User Guide Enhance Series Models ES550C, ES800C, ES1000C, ES1500C ES1000C-RM, ES1500C-RM
I For your records The serial number of your UPS is on the rear panel. You should note the serial number in the space provided below. Retain this booklet as a permanent record of your purchase to aid in identification in the event of theft or loss. Model No: Serial No.
II LIMITED WARRANTY What the warranty covers: We warrant this product to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, we will at our sole option repair or replace the product with a like product. How long the warranty is effective: For accurate warranty period and conditions, please contact local branch offices or your dealers.
III Limitation of implied warranties: THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Exclusion of damages: OUR LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. WE SHALL NOT BE LIABLE FOR: 1.
IV Life Support: We do not recommend the use of our UPS products for life support equipment or direct care where failure of a UPS product could cause failure of, or diminished effectiveness of the life support equipment or patient care.
V IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS ! THIS MANUAL CONTAINS IMPORTANT SAFETY INSTRUCTIONS. KEEP THIS MANUAL HANDY FOR REFERENCE. • CAUTION: A BATTERY CAN PRESENT A RISK OF ELECTRICAL SHOCK, BURNS FROM HIGH SHORT-CIRCUIT CURRENT, FIRE OR EXPLOSION FROM VENTED GASES. OBSERVE PROPER PRECAUTIONS. • WHEN REPLACING BATTERIES, USE THE SAME NUMBER AND THE FOLLOWING TYPE BATTERIES: SEALED LEAD-ACID MAINTENANCE FREE • PROPER DISPOSAL OF BATTERIES IS REQUIRED.
VI CAUTION: ! THE UPS CONTAINS VOLTAGES WHICH ARE POTENTIALLY HAZARDOUS. ALL REPAIRS SHOULD BE PERFORMED BY QUALIFIED SERVICE PERSONNEL. THE UPS HAS ITS OWN INTERNAL ENERGY SOURCE (BATTERY). THE OUTPUT RECEPTACLES MAY BE ALIVE EVEN WHEN THE UPS IS NOT CONNECTED TO AN AC SUPPLY. Safe and continuous operation of the UPS depends partially on the care taken by users. Please observe the following precautions. • Do not disassemble the UPS.
VII FEDERAL COMMUNICATIONS COMMISSION (FCC) WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
VIII TABLE OF CONTENTS 1. INTRODUCTION 1.1 1.2 1.3 1.4 1.5 1.6 1.7 2. Overview Frequency Auto Sensing Smart Buck and Boost Line Conditioning User Replaceable Battery Design Advanced Interface to Communicate with Computer Schedule Shutdown & Startup Data-Line Surge Protection 1 1 1 2 2 2 2 UPS CONTROLS 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 3.
1 1. INTRODUCTION 1.1 Overview These models are advanced line-interactive simulated sinewave uninterruptible power systems (UPS) designed to prevent spikes, surges, sags, transients and blackouts from reaching your sensitive equipment. Your equipment may include such items as computers and computerized instruments to telecommunication systems. When AC power is present, the UPS filters and conditions the power continuously.
2 1.4 User Replaceable Battery Design The battery is the most critical part in a UPS. The average lifetime of a battery is between 3 and 5 years. The special user-replaceable battery design of this UPS provides significant savings and gives the UPS an almost unlimited life. You can replace the battery very easily, and without turning off your UPS or the equipment it is protecting. 1.5 Advanced Interface to Communicate with Computer Many UPS’s provide only a basic power failure warning.
3 2. UPS CONTROLS 2.
4 MODEL: ES1000C, ES1500C 100V/ 110V/ 120V 220V/ 230V/ 240V MODEL: ES1000C-RM, ES1500C-RM COMMUNICATION PORT IN OUT INPUT BATTERY BACKUP OUTLETS INPUT CIRCUIT BREAKER 100V/110V/120V COMMUNICATION PORT IN OUT INPUT BATTERY BACKUP OUTLETS 220V/230V/240V INPUT CIRCUIT BREAKER
5 2.2 On/Off/Test/Silence Button The On/Off/Test/Silence Button has four functions: 1. When the UPS is off and AC power is present, press this button for more than 3 seconds to turn on the UPS. The UPS can be turned on even when AC power is not present. 2. When the UPS is on, press this button for more than 3 seconds to turn off the UPS and output power. 3. When the UPS is operating in “BACKUP” mode, you can silence the alarm by quickly pressing the power button.
6 2.4 Status Indication UPS Status Indication: Front Panel LED ES550C, ES800C AC Mode When this Green LED is lit, the UPS is in normal mode, and providing power to your equipment. The UPS will continue to filter and provide surge protection. Battery Mode When this Yellow LED is lit, the UPS is providing power from its battery. Also, this LED is lit when you press the button to test the battery.
7 2.5 Communication Port (Remote Port) The communication port on the rear panel of the UPS allows for connection to a host computer. When used with software communication software you will have access to important operating information. From your computer screen, you can monitor input/output voltage, AC frequency, battery voltage, etc., and analyze power problems. Software will also initiate automatic graceful shutdowns during extended power failures.
8 3. INSTALLATION AND OPERATION Before installation, please read and understand the following instructions: 3.1 Unpacking and Inspection Examine the packing carton for damage and accessory in the box. Notify the carrier immediately if damage is observed. * UPS *1 * User Manual *1 * Power Cord *1 * CD-ROM *1 * Communication Cable *1 * Telephone Line *1 3.2 Placement 1. This unit is intended for indoor use only. Although your UPS is very rugged, its internal components are not sealed from the environment.
9 3.3 Determining How Much Equipment You Can Connect to Your UPS 1. Make a list of all equipment that requires protection. 2. Each piece of equipment has voltage and current (VA) ratings printed on the back label (see examples below). Your equipment may have a voltage rating such as 88-264V. Since the standard voltage in the United States is 120V, you should use 120V in your calculations. ViewSonic G810 120V 2.7A 50 / 60 Hz SN: Q771515388 3. Computer Co Pentium Pro 200MHz 120V 2.
10 ES550C/ES800 ES1000C/ES1500C ES1000C-RM/ES1500C-RM
11 3. DO NOT PLUG LASER PRINTERS INTO THE UPS BECAUSE THEY TYPICALLY DRAW TOO MUCH POWER 3.6 Operation and Functional Test 1. Plug in the AC input cord to the rear panel and turn on the UPS by pressing the “On/Off” switch for 3 seconds. The UPS will beep and the front panel Normal Mode LED will light. 2. The UPS may be overloaded if the buzzer sounds continuously and the Overload LED lights.
12 4. SPECIFICATIONS 4.
13 Spike/Surge protection Version Continuous Voltage Vrms 175V 385V 100/110/120V 220/230/240V Single pulse 8/20us Imax Joules 6,000A 1050 6,000A 1050 Audible Alarm Battery discharge at power failure Battery approaches final discharge Overload UPS faulty Beep every 2 seconds Beep every half second Continuous buzzer Continuous buzzer Battery and Charger Battery type: Maintenance-free sealed-lead acid. Recharge time 6 to 8 hours typical from total discharge.
14 4.3 Environmental Specifications: Temperature Humidity Altitude Operating 0 ~ 40°C (32° ~ 104°F) 0 ~ 95% (non-condensing) 3,000 m (10,000 ft) (Max.) Storage and Shipment -20° ~ +60°C (-4° ~ +140°F) 0 ~ 95% (non-condensing) 12,000 m (40,000 ft) (Max.) 5. TROUBLESHOOTING The TROUBLESHOOTING CHART on the next page covers most of the difficulties that you may encounter under normal working conditions.
15 6. USER REPLACEABLE BATTERY AND FUSE The Batteries inside this UPS should last from between 3 to 5 years. If you suspect that the batteries are weak, allow the UPS to charge the batteries for at least six hours and then test the backup time. If the UPS still does not provide adequate backup time, follow the procedures below to replace the batteries. Please read section 6.1 before performing the procedure in sections 6.2 or 6.3. 6.
16 6.2 Battery Replacement Procedure Changing the batteries in your UPS is a safe and easy procedure. Since the battery is isolated from the AC input you may leave your UPS and computer or other equipment on during the following procedure. Please read the cautions in section 6.1 before performing the following steps. Replacement Procedure for ES550C, ES800C 1. Remove the two screws on the battery cover. 2. Pull and open the cover. Gently pull out the battery. 3.
17 Replacement Procedure for ES1000C, ES1500C 1. Remove the two screws from the bottom of the front panel. Gently slide the front panel off. 2. Remove the battery retaining plate by loosening the three screws holding it in place. 3. Gently pull out the battery. 4. Disconnect the two wires connecting the battery to the UPS. 5. Connect the wires to the new battery, making sure that the red wire is connected to the red battery terminal and the black wire is connected to the black battery terminal. 6.
18 Replacement Procedure for ES1000C- RM, ES1500C- RM 1. Remove the front panel. 2. Remove the screws of the battery box. 3. Pull out the battery box. 4. Change and Slide the new battery box into the UPS. 5. Screw the battery box on the case. 6. Close the cover. 6.3 Fuse Replacement Procedure Changing the batteries in your UPS is a safe and easy procedure. Replacement Procedure for ES550C, ES800C 1. Use a slotted screwdriver to take out the fuse socket. 2.