User's Manual

- 16 -
5GHz Wi-Fi Channels
Because of wireless signal regulations, HDWX-100-TR is managed by two different firmwares
(including only available channels in specific nations) according to the shipment locations (US
version and Europe version).
- US Version: US, Korea and others.
- Europe Version: Europe, Japan, and others.
Troubleshooting
Problem
Solution
Causes
No video on the display
- Wait several seconds for the system booting. After the power is
applied, Power status and Wireless status LED will turn on
(Blue).
- Check the connection of all cables.
- Reset the power of all TX and RXs by re-plugging the power
adaptor.
Cables are connected
incorrectly.
"Wi-Fi time out" or "Off"
message on the display
- Check the environment of your room and re-plug the power
adaptor.
- Check the distance between RX and TX and avoid a metallic
obstacle.
- Check and retry connections in the GUI connectivity menu.
A failure of wireless network
and/or necessity of pairing
between TX and RX.
Video quality:
- Freezing or collapse
- Mosaic pattern
- Jitter
- Check network connectivity.
- Check the distance between RX and TX, and avoid a metalic
obstacle.
- Change the position of antennas.
- Change wireless channel. Follow instructions in this user
manual (Step 4-2).
Network connectivity issues
Wireless channel interference
After changing source
resolution, no video on display
- Wait several seconds for the EDID negotiation.
It takes several seconds for
the EDID negotiation between
display and source.
Abnormal operation occurs in
playing audio/video or USB
KVM.
- Reset the power of all TXs and RXs again by re-plugging the
power adaptor.
After changing input source,
the video clip does not play.
- Execute window media player again.
A guide for Upgrading
Please keep this guide to upgrade the device (HDWX-100T or R)
(1) Copy “hdwx-100.bin” to an USB memory stick.
(2) Insert the USB memory stick to USB port of the device (HDWX-100T or R) which you want to
upgrade. [HDWX-100T: B type USB port “sevice”, HDWX-100R: Dual A type USB port]
(3) Recycle the power supply of selected device (HDWX-100T or R)
(4) Wait until LED blinking stops and the device is rebooted. It takes about 3 minutes
(5) Remove the USB memory stick from the device (HDWX-100T or R)
Band
Available Channels
DFS (US &Japan)
US
Europe
JAPAN
Korea
Band A
(5210~5250)
46
46
46
46
Band C
(5735~5815)
151,159
N/A
N/A
151,159