User's Guide
33
USER GUIDE
Version 1.0
APPENDIX A: LIMITED WARRANTY
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HARDWARE: Option warrants its products to be free from defects in workmanship
and materials, under normal use and service, for one year. If a product does not
operate as warranted during the applicable warranty period, Option shall, at its
option and expense, repair the defective product or part, deliver to Customer an
equivalent product or part to replace the defective item. All products replaced will
become property of Option. Replacement products may be new or reconditioned.
Option shall not be responsible for any software, firmware, information or memory
data of Customer contained in, stored on, or integrated with any products returned
to Option pursuant to any warranty.
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STANDARD WARRANTY SERVICE: Standard warranty service for hardware
products may be obtained by delivering the defective product, accompanied by
a copy of the dated proof a purchase, to Option’s Corporate Service Center or to
an Authorized Option Reseller during the applicable warranty period. Standard
warranty service for software products may be obtained by calling Option’s
Corporate Service Center or an Authorized Reseller, within the warranty period.
Products returned to Option’ Corporate Service Center must be pre-authorized by
Option with a Return Material Authorization (RMA) number marked on the outside
of the package, and sent prepared, insured, and packaged appropriately for safe
shipment. The repaired or replaced item will be shipped to Customer, at his own
expense, not later that thirty (30) days after receipt by Option.
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WARRANTIES EXCLUSIVE: if an Option product does not operate as warranted
above, customer’s sole remedy shall be repair or replacement, at Option’s option.
The foregoing warranties and remedies are exclusive and are in lieu of all other
warranties, express or implied, either in fact or by operation of law, statutory or
otherwise, including warranties of merchantability and fitness for a particular
purpose, Option neither assumes nor authorizes any person to assume for it
any other liability in connection with the sale, installation, maintenance or use
of its products. Option shall not be liable under this warranty if its testing and
examination disclose that the alleged defect in the product does not exist or was
caused by Customer’s or any third person’s misuse, neglect, improper installation