GlobeTrotter® Express 441/2 User Guide Super-fast, multi-band HSPA ExpressCard Compact and transportable wireless broadband
GlobeTrotter® Express 441/2 User Guide Version: v017ext Page: 2 of 28
GlobeTrotter® Express 441/2 User Guide NOTICE The information in this User Guide is subject to change without notice. The contents herein are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document.
GlobeTrotter® Express 441/2 User Guide CONTENTS 1 WELCOME 5 2 FEATURES 6 3 SYSTEM REQUIREMENTS 6 4 GLOBETROTTER® EXPRESS 441/2 PACKAGE CONTENT 6 5 INSTALLING AND SETTING UP YOUR GLOBETROTTER® EXPRESS 441/2 7 GLOBETROTTER® 6 6.1 USING YOUR Air safe (Offline) Mode 7.
GlobeTrotter® Express 441/2 User Guide 1 WELCOME Thank you for choosing the GlobeTrotter® Express 441/2. The GlobeTrotter® Express 441/2 gives you super-fast mobile Internet speeds in an ExpressCard format. Its combination of unique technology and design offers new levels of freedom and convenience.
GlobeTrotter® Express 441/2 User Guide 2 FEATURES Top Performance - Ultimate Transportability - Fit & Forget convenience SmArt™ interfaces User friendly access with recessed push-push SIM slot Robust design Strength and quality All-metal slide mechanics Better feedback Shine through Status LED and Roaming Indicator SmArt™ Traveler Antenna Stowed; it hugs the laptop (≈ 15mm*). Deployed; it extends by 18mm. Can be used for Airplane safe mode and connect/disconnect from internet.
GlobeTrotter® Express 441/2 User Guide 5 INSTALLING AND SETTING UP YOUR GLOBETROTTER® EXPRESS 441/2 Step 1 – Pull out the antenna Step 2 – Insert the SIM Until it clicks in to position…. Step 3 – Power up your laptop and Insert the GlobeTrotter® Express 441/2. Your GlobeTrotter® Express 441/2 includes Option®’s unique Zero-CD® feature. By inserting the device in to your PC the software installation will start automatically. Software is provided for both Windows® and Mac® operating systems.
GlobeTrotter® Express 441/2 User Guide Step 4 – Installing the software If your machine has CD-auto run disabled you will need to start the installation yourself: View the Zero-CD® folder that has now appeared on your machine Windows® - look in “My Computer” for the Zero-CD® drive, Mac® - the folder will appear on your desktop Double-click the application file to start the installation process. An installer window will open. Simply click “Next” and follow the installation instructions.
GlobeTrotter® Express 441/2 User Guide 6 USING YOUR GLOBETROTTER® EXPRESS 441/2 Step 1 – Start up your computer. Insert the GlobeTrotter® Express 441/2 in to the ExpressCard slot Step 2 – Enter your SIM PIN code (not necessary if you disabled the PIN code on your SIM card) Windows® OS Mac OS® Step 3 – Connecting Pull out the antenna. The GlobeTrotter® Express 441/2 will register on a network and connect automatically to the Internet.
GlobeTrotter® Express 441/2 User Guide Step 3 – Disconnecting Push in the antenna to automatically disconnect from the Internet and make the GlobeTrotter® Express 441/2 airplane safe. Windows® OS Mac OS® Right click on the GlobeTrotter® Connect application icon in the system tool tray and click “Disconnect”. Alternatively click on the Disconnect button of the GlobeTrotter® Connect window. Open the ‘Application’ folder and run ‘GlobeTrotter Connect’. In this tool, click the Disconnect button.
GlobeTrotter® Express 441/2 User Guide 6.1 Air safe (Offline) Mode The picture above shows the GlobeTrotter® Express 441/2 in “Air safe” or “Offline” mode. Push in the antenna and within a few seconds the LEDs will switch off showing that the radio is switched off. With the antenna in this ® position it is safe to leave the GlobeTrotter® Express 441/2 installed in your laptop. The GlobeTrotter Connect software supplied with the GlobeTrotter® Express 441/2 will display “Offline”.
GlobeTrotter® Express 441/2 User Guide 7 LED STATUS INDICATOR Roaming Indicator Status LED The GlobeTrotter® Express 441/2 is equipped with a multicolor Status LED. The different operating states are indicated by the rate of “breathing” and color. When the LED is “breathing”, an Internet connection is active.
GlobeTrotter® Express 441/2 User Guide 9 GLOBETROTTER® CONNECT 3 SOFTWARE 9.1 Product Features • • • Easy installation Simple intuitive user interface Compatible with most modern desktop and laptop PCs equipped with Microsoft Windows® 2000, Windows® XP and Windows Vista® 9.2 Short Description And Intended Use The GlobeTrotter® Connect 3 application is a small, easy to use tool to manage your connection to the Internet over 2G and 3G mobile networks.
GlobeTrotter® Express 441/2 User Guide 9.3.2 Installation process The installation process is straightforward. You will see various screens appear, indicating the installation process of your GlobeTrotter® Express 441/2. Figure 2: Found New Hardware Balloon Figure 3: GlobeTrotter® Connect 3 Installation Wizard Click “Next” to continue the installation. After GlobeTrotter® Connect 3 is installed, the following screen will be shown. Click “Finish” to close the installation wizard.
GlobeTrotter® Express 441/2 User Guide 9.3.4 Entering your PIN code If you have enabled the PIN code on your SIM card, you will automatically be asked to type it in. If enabled, you won’t be able to use your GlobeTrotter® Express 441/2 until you have typed in the PIN code. This will happen every time you power up the device. Figure 6: Pin Code Dialog 9.3.
GlobeTrotter® Express 441/2 User Guide 9.3.6 Exit GlobeTrotter® Connect 3 When you click or , this doesn’t kill the application. It just retreats to the Systray (see Figure 5: GlobeTrotter® Connect 3). This behavior is equivalent to other Windows® applications such as MSN messenger. To terminate the application you must ‘Right Click’ on the Title Bar and choose Exit. Figure 10: Exit GlobeTrotter® Connect 3 9.
GlobeTrotter® Express 441/2 User Guide 9.4.2 Disconnecting To disconnect, click on the Systray to show the menu and select the “Disconnect” option. Figure 12: Disconnect 9.4.3 Changing the program options Although GlobeTrotter® Connect 3 is simple and straightforward, it has a number of items that need to be configured at least once (either preconfigured by the operator or manually by the user). To change the settings, launch the GlobeTrotter® Connect 3 main window.
GlobeTrotter® Express 441/2 User Guide 9.4.3.1 APN The Access Point Name (APN) defines your route to the Internet. Your mobile operator can supply the APN (some operators may also specify a user name and password if required). Most users will never have to change this setting. If you have entered the APN manually a button saying Automatic will appear next to the Save button. If you press this button the software will try to guess the APN needed based on your SIM. 9.4.3.
GlobeTrotter® Express 441/2 User Guide 9.5 Additional Features Via the More button additional features are available. Figure 15: Accessing additional functionality 9.5.1 Using the SMS Centre To launch the SMS Centre click the More button and select SMS Centre. On the left side you see the different folders: • Inbox • Sent • Unsent (contains draft SMSs) Figure 16: SMS Centre Click on any of these folders to see the messages it contains. To read a message, click on it in the Sender or Date column.
GlobeTrotter® Express 441/2 User Guide 9.5.2 Network Selection GlobeTrotter® Connect 3 will automatically select a network for you. However, you can select a network manually. To do this, simply choose ‘Network Selection’ via the More button and select Manual. GlobeTrotter® Connect 3 will start scanning for available networks (this may take several minutes). Once the scan is completed, the Select button will allow you to choose a network. In a similar way you can go back to Automatic mode. 9.5.
GlobeTrotter® Express 441/2 User Guide 10 TROUBLESHOOTING If you are having trouble getting a reliable connection, please check with your network provider for advice on network coverage in your area. Other characteristics such as network cell handover, dead coverage spots, geographic or structural obstructions, etc., may also affect the performance of the data transmission. Symptom / possible causes Possible solution(s) No LED lit.
GlobeTrotter® Express 441/2 User Guide 11 DETAILED TECHNICAL SPECIFICATIONS Specifications 3G • GE441: Quad-band 850/900/1900/2100 MHz (RxDiv 1900,2100) • GE442: Quad-band 850/AWS/1900/2100 MHz (RxDiv AWS,1900,2100) • HSDPA 7.2Mbps: Category 8 • HSUPA 5.
GlobeTrotter® Express 441/2 User Guide 12 PRODUCT SUPPORT AND ADDITIONAL HELP GlobeTrotter® Connect 3 updates will be made available on the Option® support website. 12.1 Technical Support Questions and answers regarding GlobeTrotter® Connect 3 can be found on the Option® support website. 12.2 Help To access the Help file go to Help via the More button.
GlobeTrotter® Express 441/2 User Guide APPENDIX A: LIMITED WARRANTY HARDWARE: Option® warrants its products to be free from defects in workmanship and materials, under normal use and service, for one year. If a product does not operate as warranted during the applicable warranty period, Option® shall, at its option and expense, repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item. All products replaced will become property of Option®.
GlobeTrotter® Express 441/2 User Guide APPENDIX B: HEALTH AND SAFETY TIPS CE number: 0700 FCC-ID: NCMOGE0441/2 Your GlobeTrotter® Express 441/2 is like a mobile phone Your GlobeTrotter® Express 441/2 uses the same technology as a mobile phone. It is important that you always obey all safety regulations related to mobile phone use.
GlobeTrotter® Express 441/2 User Guide The Directive from the European Commission (2004/108/EC) governing all forms of electronic equipment concerns interference that such equipment produces, and its immunity to interference from outside. Any equipment compliant with that directive is unlikely to suffer interference. All wireless devices may get interference which could affect performance. 1.
GlobeTrotter® Express 441/2 User Guide 2. Certification requirements 2.1 Federal communications commission notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
GlobeTrotter® Express 441/2 User Guide Option nv – Gaston Geenslaan 14 – 3001 Leuven Belgium – T +32 16 317 411 – F +32 16 207 164 www.option.