User's Manual

iCON
®
452 User Guide
Version: v007ext Page: 23 of 28
APPENDIX A: LIMITED WARRANTY
HARDWARE: Option
®
warrants its products to be free from defects in workmanship and materials, under
normal use and service, for one year. If a product does not operate as warranted during the applicable warranty
period, Option
®
shall, at its option and expense, repair the defective product or part, deliver to Customer an
equivalent product or part to replace the defective item. All products replaced will become property of Option
®
.
Replacement products may be new or reconditioned. Option
®
shall not be responsible for any software,
firmware, information or memory data of Customer contained in, stored on, or integrated with any products
returned to Option
®
pursuant to any warranty.
SOFTWARE: Option
®
warrants that the software programs licensed from it will perform in substantial
co
nformance to the program specifications therefore for a period of ninety (90) days from the date of purchase
from Option
®
or its Authorized Reseller. Option
®
warrants the magnetic media containing software against
failure during the warranty period. No updates are provided. Option
®
’s sole responsibility hereunder shall be (at
Option
®
’s discretion) to replace any defective media with software, which substantially conforms to Option
®
’s
applicable published specifications. Customer assumes responsibility for the selection of the appropriate
applications program and associated reference materials. Option
®
makes no warranty that its products will work
in combination with any hardware or applications software products provided by third parties, that the operation
of the software products will be uninterrupted or error-free, or that all defects in the products will be corrected.
For any third-party products listed in the Option
®
software product documentation or specifications as being
compatible, Option
®
will make reasonable efforts to provide compatibility, except where the non-compatibility is
caused by a “bug” or defect in the third party’s product.
STANDARD WARRANTY SERVICE: Standard warranty service for hardware products may be obtained by
delivering the defective product, accompanied by a copy of the dated proof a purchase, to Option
®
’s Corporate
Service Center or to an Authorized Option
®
Reseller during the applicable warranty period. Standard warranty
service for software products may be obtained by calling Option
®
’s Corporate Service Center or an Authorized
Reseller, within the warranty period. Products returned to Option
®
’s Corporate Service Center must be pre-
authorized by Option
®
with a Return Material Authorization (RMA) number marked on the outside of the
package, and sent prepared, insured, and packaged appropriately for safe shipment. The repaired or replaced
item will be shipped to Customer, at his own expense, not later than thirty (30) days after receipt by Option
®
.
WARRANTIES EXCLUSIVE: If an Option
®
product does not operate as warranted above, customer’s sole
r
emedy shall be repair or replacement, at Option
®
’s option. The foregoing warranties and remedies are
exclusive and are in lieu of all other warranties, express or implied, either in fact or by operation of law, statutory
or otherwise, including warranties of merchantability and fitness for a particular purpose, Option
®
neither
assumes nor authorizes any person to assume for it any other liability in connection with the sale, installation,
maintenance or use of its products. Option
®
shall not be liable under this warranty if its testing and examination
disclose that the alleged defect in the product does not exist or was caused by Customer’s or any third person’s
misuse, neglect, improper installation or testing, unauthorized attempts to repair, or any other cause beyond the
range of intended use, or by accident, fire or other hazard.
LIMITATION OF LIABILITY: In no event, whether based in contract or tort (including negligence) shall Option
®
be liable for incidental, consequential, indirect, special or punitive damages of any kind, or for loss of revenue,
loss of business, or other financial loss arising out of or in connection with the sale, installation, maintenance,
use, performance, failure, or interruption of its products, even if Option
®
or its Authorized Reseller has been
advised of the possibility of such damages.