Safety Information Safety Information WARNING! Do not insert card! Read these simple guidelines. Breaking the rules may be dangerous or illegal. Further detailed information is given in this manual. DRIVING Do not use the GlobeTrotter while driving; park the vehicle first. INTERFERENCE All wireless devices may get interference which could affect performance.
Safety Information DO NOT USE IN HOSPITALS Follow any regulations or rules. Do not use near medical equipment. DO NOT USE IN AIRCRAFT Wireless devices can cause interference. Using them on aircraft is illegal. DO NOT USE NEAR REFUELING POINTS Do not use the device at a refueling point. Do not use near fuel or chemicals. USE SENSIBLY Do not touch the antenna unnecessarily.
Safety Information Do not attempt to dissamble GlobeTrotter. Doing so will void warranty. Service should only be performed by Authorized Service Centres. ACCESSORIES Use only approved accessories. Do not connect incompatible products. EMERGENCY CALLS NOTE: Voice calls, including emergency calls, can ONLY be made using a compatible Option headset. To make an emergency call: 1. Make sure that the GlobeTrotter card is properly inserted in the PC Card slot and that the headset is connected to the card.
Safety Information LIQUIDS Do not expose your card to rain, or spill beverages on it. EXTREME TEMPERATURES Do not expose the card or the antenna to extreme temperatures, minimum -25 and maximum +70 degrees Celsius.
Introduction Introduction Congratulations on your purchase of the GlobeTrotter Universal Tri-Band GSM/GPRS PC-radio Card. GlobeTrotter is the ultimate solution to provide high performance mobile wireless functionality for Laptops, Notebooks, and Handheld PDA’s enabling users to make telephone calls, browse the Internet, send and receive e-Mails, with SIM and Phonebook management seamlessly integrated with Microsoft Outlook™.
Introduction GlobeTrotter is a triple-band GPRS/GSM modem in the form of a PC Card. It plugs into compatible portable computers or other devices with a PC Card type II or III slot. This guide describes how to install the WirelessCommunication Manager (WCM) software on your PC and how to start using it. For more detailed information, consult the WCM Online Help.
Introduction • Quick Start Guide, which gives the installation of the Wireless Communication Manager Software in a limited number of steps, and assists the user in making his/her first data or voice call • Online User Manual, which describes a number of common scenarios of use. The online User manual can be accessed at all times through the Help menu of the software. System requirements The GlobeTrotter requires: • an Intel compatible PC that runs Windows 95/98/ ME,NT4,2000,XP or a PDA with Windows CE 3.
Introduction • PC Card (PCMCIA) Release 2.1, Type II or Type III card slot. Network services The GlobeTrotter GPRS PC Card Modem operates on the EGSM 900, GSM 1800 and PCS 1900 cellular networks. To use your GlobeTrotter, you must first activate an account with a GSM/GPRS network provider and have received a Subscriber Identity Module (SIM) card form the GSM/GPRS provider. Some service providers may not provide all communications services.
Introduction • • • • • User Name - if applicable Password - if applicable Access Point Name (APN) IP Address - if not dynamic DNS Address - if not dynamic Communications software When you run the installation program, the following programs will be installed on your computer: • Windows based telephony driver (TAPI compatible) • The Wireless Communication Manager (TAPI compatible)
Introduction the option wireless communication manager The Wireless Communication Manager simplifies making and administering voice calls, SMS messaging and the configuration of GPRS settings for applications such as downloading e-mail or browsing the Internet. Compatibility with Microsoft Outlook™ ensures new or updated address data need only be entered once: during start-up, WCM creates a WCM Phonebook by copying the current content of Outlook™.
Introduction The WCM application also incorporates a powerful SMS editor, message templates, and a viewer for reading SMS messages. Incoming and outgoing messages are listed in Outlook™-style directories. The application also offers many other facilities, including the automatic generation of SMS texts. The GPRS controller gives users a quick and easy way of defining GPRS connection settings.
Installation Installation This section provides step-by-step instructions on how to install the GlobeTrotter PC Card on your PC. NOTE: There are some slight differences in the installation process between Windows 95/98/ME and Windows NT/2000/XP. If the installation differs from the steps described in this section, follow the instructions on the screen. If you want to quit the Setup program without installing or uninstalling, just click Cancel and the Exit Setup to quit Setup.
Installation Inserting the SIM card in the GlobeTrotter card 1. Verify that you have a plug-in SIM card and locate the golden connector area on this SIM. 2. Look for the SIM connector on top of the GlobeTrotter card. 3. Slide the SIM card with the cut corner of the SIM to the centre of the GlobeTrotter, and with the golden connector area on it facing to the GlobeTrotter card. Antenna You need to eject the pop out antenna from the card in order te be able to establish a connection.
Installation Installing GlobeTrotter and the Wireless Communication Manager WARNING! Do not insert card! 1. Start Windows. 2. Close all applications. 3. Insert the CD-Rom into your computer’s CD-Rom drive. If the auto-insertion is enabled the setup program will start automatically otherwise locate the Install.exe file on your CD-Rom and double click on it. 4. Now the installation program of the GlobeTrotter card will start.
Installation 6. The software will automatically be copied into the Program Files folder under WCM for Wireless Communication Manager. Another target folder can also be chosen during the isntallation process. 7. When the ‘Setup completed, insert GlobeTrotter’ dialog box appears, insert the GlobeTrotter card in a free PCMCIA slot on your computer. The card will be installed with the appropriate drivers. 8. After the card has been installed correctly, click Finish. 9.
Installation choose to register later you will be able to start the registration from the appropriate button in the main interface. Installing GlobeTrotter on Windows 2000. To install GlobeTrotter on Windows 2000, please do the following: 1. Follow steps 1 through 7 as above. 2. After the GlobeTrotter has been detected by the operating system, go to the Windows 2000 Control Panel (Start -> Settings > Control Panel) and double click the Phone and Modem Options icon. 3.
Installation 5. Click Next> when Windows shows that the GlobeTrotter GPRS PCMCIA Modem has been detected. 6. Click Continue Anyway on the next dialog box. Click Finish. 7. Click Finish in the ‘Setup Completed, insert GlobeTrotter’ dialog box. 8. Follow step 9 above for registration.
Getting Started Getting Started Starting the GlobeTrotter card. NOTE: If you are running Windows NT 4.0, insert the GlobeTrotter into the PC Card slot before you turn on your computer. Slide the SIM card into the SIM card slot of the GlobeTrotter and insert the GlobeTrotter into the PC Card slot of your computer. You may have to enter the PIN (Personal Identity Number) code if the PIN code request is activated in the SIM card. The PIN code is usually supplied with the SIM card.
Getting Started Using the GlobeTrotter card for a DATA connection. Wait for a couple of seconds for the card to be detected. If you want to use the GPRS/GSM connection features you will first need to install them, one for the GSM and one for the GPRS connection. Click on the GPRS controller icon on your desktop (bottom right corner) and choose Create a new connection.
Getting Started If you are using the card for the first time to set up a connection, you will need to proceed to an automatic detection. You can choose to detect the modem driver or to just search in all the COM ports. Only one selection is necessary. It is recommended to detect the modem driver. The wizard will find the Globetrotter card in the port where it is connected. Click Finish.
Getting Started Enter a name for your connection (e.g. My GPRS connection with Operator X) and then proceed to the next installation screen. Fill in all the parameters of your GPRS connection. Enter the GPRS settings you have received from your provider.
Getting Started In Quality of Service (QoS) you can change the QoS parameters. See the help files for definitions of the QoS parameters. In Name Servers (DNS) you can specify the DNS if required by your carrier. In Advanced settings you can modify the card settings and the dial properties. Click Finish. You are now ready to start a GPRS connection. Setting up a GSM connection is similar to setting up a GPRS connection, so please refer to the above steps.
Getting Started Using the GlobeTrotter card for SMS, Voice and Phonebook management. During the installation of the WCM software a link is established with the Startup folder. WCM will subsequently start every time the computer is switched on. The WCM icon then appears in the task bar. If the WCM software does not start automatically when the computer is switched on, or if the WCM program has been closed in the meantime, it can be started again in the Start menu.
Getting Started When opening the program, you will be prompted to choose the profile you want to use or requested to create a new one.
Getting Started This allows the use of the WCM software with different SIM cards or different GlobeTrotter cards. Once the profile is selected all the information regarding the network used, the GSM network signal strength, and the contents of the SIM card are displayed in the WCM main interface window.
Getting Started
Getting Started Starting from the Phonebook tab in WCM, the user can send SMS messages, send the phone number in an SMS message, make a phone call to that number, add different phone numbers to a contact, etc. A right click on a contact shows all the possibilities that the user has regarding that specific contact.
Getting Started
Getting Started The WCM interface makes it easy to manage a phonebook, send and receive SMS messages and initiate a phone call. The program will automatically read the contacts in Microsoft Outlook making them available in the WCM software for all the operations described above. Triple-band functionality The GlobeTrotter card is a triple-band GPRS/GSM card: it operates in GSM 900, DCS 1800 and PCS 1900 networks. Automatic selection is supported by the firmware for only two bands 900/1800 and 900/1900.
Getting Started Singal strength affecting cellular transmissions You need to be in an area that is covered by a GPRS/GSM network to use the GlobeTrotter card. Cellular networks differ from landline networks in many ways. For example, traffic loads and the strength of radio singals may vary in a cellular network and cause handovers. It is recommended that you move the card to a location where the strongest possible cellular signal can be obtained.
Getting Started Accessories Headset In order to make and receive voice calls with the GlobeTrotter card, you need the Headset you can find in the retail box. The headset plugs inot the connector at the back of the GlobeTrotter card.
Getting Started External antenna cable You can improve the reception and operation range of your GlobeTrotter card by using the External Antenna. It can be connected to any triple-band antenne that has a standard FME antenna connector.
Troubleshooting Troubleshooting This section points out the basic problems that could occur when you are installing and using the program. There is a list of symptoms and possible actions you can take in any of the following situations below. Not enough disk space for installation. There is not enough space to complete the installation on the selected drive. Select another drive for installation or delete unnecessary files to free up additional disk space.
Troubleshooting Setup does not accept the target directory. The program can only be installed on a local drive. The path to the directory is too long, more than 80 characters. Select another directory or shorten the names of the subdirectories. The GlobeTrotter card cannot be installed or used. The Interrupt Request (IRQ) resources may be in conflict. Check the GlobeTrotter resources from Control Panel/System/ Hardware/Device Manager/Modems/GlobeTrotter GPRS PCMCIA Modem/select Properties/Resources.
Troubleshooting Also make sure that the SIM card has been inserted. The network signal is weak, and you also suspect interference from the laptop. In addition to the regular antenna attached to the GlobeTrotter card, an external antenna may be used. Attach it to the GlobeTrotter and the call quality may improve.
Agency Requirements Agency Requirements Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Agency Requirements equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Agency Requirements Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. Declaration of Conformity for products marked with the FCC logo - United States only This device complies with Part 15 of the FCC Rules.
Agency Requirements 3012 Leuven Belgium Or call: +32 16 31 74 11 For questions regarding this FCC declaration, contact: Option Kolonel Begaultlaan 45 3012 Leuven Belgium Or call: +32 16 31 74 11 To identify this product, refer to the Part, Series, or Model number found on the product.
Agency Requirements Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Avis Canadien Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Agency Requirements Wireless Notices In some situations or environments, the use of wireless devices may be restricted. Such restrictions may apply aboard airplanes, in hospitals, near explosives, in hazardous locations, etc. If you are uncertain of the policy that applies to the use of this device, please ask for authorization to use it prior to turning it on.
Agency Requirements Exposure to Radio Frequency Energy The Wireless Pack Radio Product is designed to comply with the following national standard regarding exposure of human beings to radio frequency electromagnetic energy: • American National Standards Institute (ANSI IEEE. C95. 1-1992) The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by UL.