User Guide

BETTER BUSINESS BUREAU

Accredited business with A+ rating

IN-HOUSE SUPPORT STAFF

Customer Service & Repair teams

are not outsourced

MULTIPLE AVENUES OF SUPPORT

(Live Chat, E-mail, Phone, Facebook)

MULTIPLE WARRANTY* OPTIONS

Extended Warranties, Gold Service,

Optoma Express, 24/7 Maintenance

DEDICATED DEALER HOTLINE

Priority support line for dealers

QUICK RESPONSE TIME

With a veteran team of employees

24/7 SUPPORT

After hours support for urgent needs

WIDE COVERAGE

US, Canada and Latin America

At Optoma, customer service is a top

priority. We take pride in delivering the

highest quality service to each and every

one of our valuable customers. If you

ever need service, we will take owner-

ship and see it through to resolution.

Simply put, we care.

We Care!

Optoma’s World Class Customer Service

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Optoma’s World Class Customer Service BETTER BUSINESS BUREAU Accredited business with A+ rating IN-HOUSE SUPPORT STAFF Customer Service & Repair teams are not outsourced MULTIPLE AVENUES OF SUPPORT (Live Chat, E-mail, Phone, Facebook) MULTIPLE WARRANTY* OPTIONS Extended Warranties, Gold Service, Optoma Express, 24/7 Maintenance DEDICATED DEALER HOTLINE Priority support line for dealers QUICK RESPONSE TIME With a veteran team of employees 24/7 SUPPORT After hours support for urgent needs WIDE COVERAGE US, Ca
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“EVERYTHING was top notch from you guys!! I am quite shocked at how fast and professional everybody at Optoma is!! Just absolutely AMAZED!! THANK YOU EVERYBODY at OPTOMA!!” – Bill H. from Springfield, MO Optoma’s service center is based out of our US headquarters in Fremont, CA. Our call center and repair center is not outsourced, so when you need service, you’ll be getting it direct from Optoma. Our service center is staffed by a knowledgeable team of veteran representatives.