Digital Signage Processor SD AUDIO 12V RES ET IN AUDIO OUT VIDEO IN DVI USB LAN WIRE IR RS 23 2 SignShow D5000 User Manual
Table of Contents Safety Instructions iv Power Cord & adapter Warnings .............................................. iv Technical Support ...................................................................... v Declaration of Conformity vi FCC Notice ............................................................................... vi This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: ........................................................
Table of Contents Play Mode ................................................................................ 18 Schedule ...........................................................................................19 S-Video ............................................................................................19 Network Streaming ..........................................................................19 Slide Show .......................................................................................
Table of Contents Video Input .............................................................................. 43 Hardware Specifications .......................................................... 45 Tr ou ble sho ot ing 47 Error Messages ......................................................................... 47 FAQ’s .......................................................................................
Safety Instructions & Warranty Safety Instructions Use the following safety guidelines to help protect yourself and your Digital Signage Processor. • • Do not attempt to service the Digital Signage Processor yourself. Always follow installation instructions closely. To avoid personal injury from electric shock or fire: • • • • Completely power down the Digital Signage Processor when cleaning the Digital Signage Processor, its components, or chassis, or performing operations requiring similar steps.
Safety Instructions & Warranty • Before you connect the Digital Signage Processor to a power source, ensure that the voltage rating of the AC adapter matches that of the available power source. • • • • 115 V/60 Hz in most of North and South America and some Far Eastern countries such as South Korea and Taiwan. 100 V/50 Hz in eastern Japan and 100 V/60Hz in western Japan. 230 V/50 Hz in most of Europe, the Middle East, and the Far East.
Declaration of Conformity Declaration of Conformity FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Declaration of Conformity • EN61000-3-3. (IEC61000-3-3)-Power Line Flicker • EN60950 (IEC60950). Product Safety Japanese Notice WEEE Notice • • The Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE) which entered into force on 13th February 2003, is to ensure that WEEE are recycled using best available treatment, recovery and recycling techniques in order to protect human health and natural resources.
Introduction Introduction Overview Thank you for purchasing your Digital Signage Processor. This Digital Signage Processor is a powerful digital engine for high quality video and graphics. It can perform live broadcasts, video/audio files, and display tickers. You can easily control, schedule and deliver multimedia content through network input. Easily update and change display contents in real time by connecting to the server.
Introduction Features • High Performance. Full HD (1080P) output with hardware video/audio decoder, supports up to 2 videos / 2 graphics/ 2 tickers. • Compact. The compact and rugged case design makes it easy to mount and install. • Network-Manageable. Your Digital Signage Processor can connect remotely through a Local Area Network. • Web setting. Use your internet browser to set up your Digital Signage Processor through the Web interface. • Content-rich presentation.
Introduction Package Contents When unpacking, please ensure the following items are included. If any items are missing or damaged, please contact your retailer.
Introduction Connectors View SD 12V RESET AUDIO IN AUDIO OUT VIDEO IN 123 4 5 6 No.
Introduction Remote Control The Digital Signage Processor comes with a remote control for inputting commands. The diagram and table below show the keys and basic operation of the remote control.
Getting Started Getting Started Setting up New SD Card Content You need to set up the contents of the SD card before using it for the first time. The sample media files and system drivers (libxxx.img) for the SD card content can be found in the included CD-ROM. Use your PC to copy these sample files to the SD card. Connecting the Power 1. Connect the power cord to the adapter.
Getting Started 1. Insert the SD card in the card slot with the contacts facing upward. SD 12V RESE AUDIO T IN AUDIO OUT VIDEO IN 2. Slide it until it clicks into place. 3. To protect the SD card from damage or accidental loss, screw the SD card protector onto the case. Refer to the diagram below. SD SD 3a. 12V RESE AUDIO T IN 3b. AUDIO OUT VIDEO Note 12V RESE AUDIO T IN VIDEO IN IN in order to avoid an update function failure, do not lock the SD card.
Getting Started Removing the SD Card 1. Unscrew the SD card protector from the case. 2. Gently push the SD card in until it clicks to release the lock. 3. Remove the card. 4. Screw the SD card protector back. Making Connections Connecting to a Monitor You can connect your Digital Signage Processor to an output display device such as a computer monitor or a projector monitor. You can connect using the DVI-I port. To connect using the DVI-I port 1.
Getting Started Simply plug in the USB cable of your device to the USB port of the Digital Signage Processor. A USB extension cable is provided with your Digital Signage Processor package for easy access and connection. SD 12V RESET AUDIO IN AUDIO OUT VIDEO IN DVI USB LAN WIRE IR RS23 2 SD 12V RESET AUDIO IN AUDIO OUT VIDEO IN DVI USB LAN WIRE IR RS232 Connecting to a Network For rapid content file updates, connect to InfoSAP Creator. To connect to the network, use the RJ-45 port.
Getting Started Connect speakers using the stereo jack on your device. SD 12V RESET AUDIO IN AUDIO OUT VIDEO IN DVI USB LAN WIRE IR RS23 2 SD 12V Note RESET AUDIO IN AUDIO OUT VIDEO IN DVI USB LAN WIRE IR RS232 Audio files must first be edited by using InfoSAP Creator. Connecting an Audio In Component Your Digital Signage Processor supports component Audio-in from devices such as a DVD player or set-top box (STB).
Getting Started Note Media content must first be edited using InfoSAP Creator. LED Indicator The LED indicator indicates the status of your Digital Signage Processor.
Menu Menu The Menu consists of menu options for your Digital Signage Processor. Press Menu. MENU on the remote control to activate the DATE/TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL Press to change select. Press [Set] to enter submenu. Press the Up/Down arrow keys to move through the menu. Press SET to enter a menu item. To exit the menu, press MENU or To exit a submenu option, press EXIT . EXIT .
Menu Press MENU > Date/Time. DATE/TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL Date: Time: mm/ dd / yyyy 01 / 01 / 2008 hh : mm : ss 00 : 00 : 00 NTP Server: 220 . 130 . 158 . 51 Sync Time Everyday Time Zone Sync Apply to setup the system date/time and time-synchronization Press [Exit] to return. • Use the arrow keys on the remote control to move through the selections. • Press the keypad to enter numeric values. • Select Apply to save and apply changes.
Menu also remotely control the Digital Signage Processor from DS-Server. Press MENU > Network. DATE/TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL Static IP 196.168.1 .225 IP: Netmask: 255.255.255 .0 Gateway: 196.168.1 .254 211.78 .130 .2 DNS: 00:16:E8:F1:94:7E MAC: Proxy DS-Server Select type of connection: DHCP or Static IP Select this option to enter proxy IP settings. Apply to setup the network configuration Press [Exit] to return.
Menu Previewing a Program DATE/TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL Program List: DemoCase.xml List of the program contents in your storage card. 1/1 to preview a program Press [Exit] to return. Press to change page when on the list. • Use the Up/Down arrow keys to move through the program list. • To change the page, use the left/right arrow keys. Press SET to select and play the file.
Menu Press MENU > Timer. DATE/TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL Enable Daily Timer Power-On Power-Off Video-On Video-Off mm / dd 01 / 01 01 / 01 01 / 01 01 / 01 hh : mm 00 : 00 00 : 00 00 : 00 00 : 00 Apply to set the timer Press [Exit] to return. • Use the arrow keys to move through the options. • Press to enable a timer. • Use the keypad to enter numeric values. • Select Apply to save and apply changes. SET Language Press MENU > Language.
Menu Video Out In the Video Out submenu, you can: • Select the video output resolution through DVI, Digital Video, VGA • Set to read video frequency from the connected display MENU Press > Video Out. Select Video Output Mode DATE/TIME NETWORK PREVIEW TIMER LANGUAGE VIDEO OUT VIDEO IN MEMORY CARD IR CONTROL SLIDE SHOW Current Mode: VGA 1024X768@60 Select Video Output Mode: DVI Digital Video VGA to set the video output timing Press [Exit] to return.
Menu • 640 x 480 / 60 Hz VGA • 1680 x 1050 / 60 Hz, VESA timing • • • • 1360 x 768 / 60 Hz, VESA timing 1280 x 1024 / 60 Hz, VESA timing 1024 x 768 / 60 Hz, VESA timing 640 x 480 / 60 Hz, VESA timing The default video output resolution is set at 1024 x 768 @ 60Hz, VGA timing. Note • When changing the output timing, you must make sure you have the correct cable attached and then press numeric key “1” on the remote control within 45 seconds. Otherwise, the settings revert to the original output timing.
Menu Schedule Schedule is the default mode. Select Schedule mode to play a program with the scheduling function. S-Video You can also select S-Video mode to play back video files directly from your DVD player or TV STB. Network Streaming You can also select Network Streaming mode to get video files through the LAN. You can configure the streaming server by entering the server IP and Port address.
Menu Press MENU > Play Mode > Slide Show. DATE/TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL Select Play Mode: Schedule S-Video Network Streaming Slide Show Video Repeat Display Time per Slide: Folder: /. 3 Seconds Apply to set the play mode Press [Exit] to return. The content files supported for a slide show are: BMP, JPEG, PNG. You can set the display time from 3 to 60 seconds per slide using the arrow keys to move the slider. The default value is set to 3 seconds.
Menu Video Repeat You can also select Video Repeat mode to repeatedly play video files from USB memory. DATE/TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL Select Play Mode: Schedule S-Video Network Streaming Slide Show Video Repeat Screen Size Full Screen Folder: /. Normal Apply to set the play mode Press [Exit] to return. In Video Repeat mode, when you power on the Digital Signage Processor, the processor checks the USB memory and reads image files to start the show.
Menu Press MENU > Memory Card. DATE/TIME NETWORK PREVIEW TIMER LANGUAGE VIDEO OUT VIDEO IN MEMORY CARD IR CONTROL SLIDE SHOW Memory Card: 1.9GB 1.8GB Free Available Delete All Content Files to manage the Memory Card storage space Press [Exit] to return. Note Choosing “Delete All Content Files” deletes all content files in your SD card. IR Control IR Control refers to the remote control that is included with your Digital Signage Processor.
Menu To unlock the remote control 1. Press the following keys on your remote control in order: MENU 1 2 3 2. The message “OSD Menu Unlock” is displayed on the screen to confirm unlocking of the remote control. Hidden Menu The Hidden Menu is used to upgrade the contents of your storage device, display system settings, change passwords and restore factory defaults.
Menu To deactivate the Hidden Menu, turn off your Digital Signage Processor. The Hidden Menu is not displayed on the screen on your next power up. Upgrade Press MENU > Upgrade. DATE/TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL UPGRADE SYSTEM Select Upgrade File: System Driver Loader Kernel Splash Content Update Mode from USB Memory: Difference Write Write after Delete Auto Content Update to upgrade the firmware Press [Exit] to return.
Menu Please refer to the picture below. DATE/TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL UPGRADE SYSTEM Select library in the USB memory: lib-ds-player_0623.img to upgrade the firmware Press [Exit] to return. 3. Select the system driver then press SET . 4. When the message appears on the screen, select “Yes” and press SET to start. It will start upgrading. Do you want to continue? Yes 5. The Digital Signage Processor starts upgrading and displays a message. 6.
Menu Auto Content Update: Select/deselect “Enable Auto Content Update” to enable/ disable daily auto content update. Once you enable auto content update, you will see the following detail configuration: • FTP server/Folder: The content directory on FTP. • User: The user name for login FTP. • Password: The password for login FTP. • Time: The dail updated time. Regarding how to set the auto content update configuration, please refer to the InfoSAP Creator manual.
Menu A password is required for web access. To set up a password, select Change Password. DATE/TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL UPGRADE SYSTEM Change Password for Web Access: (4-8 Characters) New Password: ******** Password Confirm: ******** Apply to change the password for Web access Press [Exit] to return. The password must be a 4 to 8 character numeric string. • Enter a new password. • Re-enter to confirm the new password. • Select Apply.
How to Use the Digital Signage Processor How to Use the Digital Signage Processor Powering On Note Before powering on the Digital Signage Processor, insert an SD card into the SD card slot. After performing the necessary connections, you are now ready to power on your Digital Signage Processor. Press on the remote control. The LED indicator lights green to denote power.
How to Use the Digital Signage Processor Playing media files using USB memory By default, if Slide Show mode is enabled, the Digital Signage Processor first reads the USB memory drive for media content when it boots up. 1. Insert the USB memory drive in the USB slot. 2. Turn on the Digital Signage Processor. The content of your memory drive is displayed on the screen. Note Please refer to “ Slide Slide Show mode. Show” on page 19 for details on how to enable Playing media files on the SD card 1.
How to Use the Digital Signage Processor The illustration below shows the different content update methods.
How to Use the Digital Signage Processor You can create content by using InfoSAP Creator. There are two modes for USB update: 1. Mode 1: Delete and copy mode. All content files in the media folder are deleted. The content files in the USB memory are then copied to the SD card. 2. Mode 2: Differential copy mode. The file name and date of the files in the USB memory and the SD card are compared. Only files with different names and/or dates are copied to the SD card.
How to Use the Digital Signage Processor Rewrite through WAN 1. Using DS-Server (optional) You can create schedules via InfoSAP Creator or DS-Server and update them to Processors via a DS-Server device. See DS-Server user manual for more information. DS-Server provides enhanced Internet funcitonality. Contact your channel provider for more information. 2. Auto content update You can set auto content update to Processors via InfoSAP Creator. See the InfoSAP Creator user manual for more information.
Specifications Specifications Internal Storage The Digital Signage Processor uses an SD card for internal storage. The SD card must have only one FAT32 partition. Your Digital Signage Processor supports SD cards with capacities up to 16GB. SD card structure The SD card must have the following files and folders: 1. System Driver (.img), includes: • Applications • Libraries • Upgrader 2. Media folder, contains: • Only one Schedule file (.she) • One or more set of Program File and Program Folders.
Specifications Supported Image Formats The Digital Signage Processor supports BMP, PNG, and JPEG image file formats. • BMP (*.bmp): 24-bpp, R8-G8-B8 • PNG (*.png): 24-bit RGB • JPEG (*.jpg, *.jpeg) Image resolution should be less than 2047 x 2047. Supported Video and Audio Formats Please refer to the table below for video and audio formats supported by the Digital Signage Processor.
Specifications Table 1: Supported Video and Audio Format Group MPEG-2 MPEG-4 MPEG-4 MPEG-4 VC-1 Video(V) Audio(A) Codec V MPEG-2 Video (Program Stream) A MPEG-1/2 Audio layer 2 A MPEG-1/2 Audio layer 3 V DivX 5.0 A MPEG-1/2 Audio layer 2 A MPEG-1/2 Audio layer 3 V H.264 A AAC V MP4 A AAC V VC-1 Container File Extension VOB .VOB DivX, AVI .DivX, .AVI MOV, AVI, TS .MOV, .AVI, .TS MP4 .MP4 TS .TS Video and Audio Specifications 1.
Specifications • Supports MP@HL (Main Profile, High Level) up to 1280x720p30 or 1920x1080p25 resolution. • Supporst AP@L3 (Advanced Profile, L3 Level) up to 1920x1080i25, 1920x1080p25 or 1280x720p60 resolution • Does not support CP (Complex Profile) • Does not support interlaced mode. • Does not support sprite mode. • Does not support files encoded using WMV9 BETA. • Does not support WMV1 OR WMV2. • Supports elementary video stream bit rate of SDTV (HDTV) up to 20 (35) Mbps. 3.
Specifications • Supports up to 2.0 Windows Media Audio 9 channels. • Supports up to 5.1 Windows Media Audio 9 Professional channels. 7. AAC (MPEG-4 AAC) • • • • • Supports LC (Low Complexity profile). Supports bit rates up to 384kbps. Supports up to 5.1 channels. Supports 16-bit and 24-bit samples. Supports sampling rates of 32, 44.1 and 48 kHz. 8. Streaming • Video: MPEG1, MPEG2.
Specifications For more information, please check the software’s User Manual inlcuded in the CD-ROM. Note You can purchase DS-Server for more powerful Internet functionality. Layout Template The Digital Signage Processor supports different types of layouts. Following are some examples: • Image only • Image + Ticker • Video + Ticker • Video + Image + Ticker • Portrait You can also manually add layers. Image Only In an Image only layout, images are shown on screen in Loop play mode.
Specifications downward. Images and the ticker can be overlapped. Audio files can be played at the same time. No overlap. Overlapped. Image and ticker are transparent. Video + Ticker A layout can contain a video file and a ticker. The video file can be from an SD card, S-Video input, or network streaming (See and follow steps 1-3 of “ Manual rewrite of SD card by PC” on page 31 to setup streaming video). The video and the ticker can be overlapped. No overlap. Note Overlapped.
Specifications Note If you add an audio file and a video file + image+ticker , the audio source is set to audio automatically. The video file’s audio track will not be audible. The video, image and ticker can be overlapped. No overlap. Overlapped. Image and ticker are transparent. Portrait Mode In Portrait Mode, only Video, Streaming, Image, and Ticker are supported. The ticker direction is from down to up. There is no character limitation. The ticker font is Unicode.
Specifications Video (2) + Image + Ticker The Digital Signage Processor supports playback of 2 videos, an image and a ticker. Possible video combinations inlcude: • Video file + S-Video input • Streaming + S-Video input • Video file + Streaming Vertical Ticker The Digital Signage Processor supports playback of 2 videos, weather images, and 2 tickers.
Specifications Software Limitations To ensure the output quality of your Digital Signage Processor, take note of the following software limitations. Media file • The maximum video/audio file size is 4GB. • Two images + Two tickers + Two video files may be shown simultaneously. • If the total of image areas is over 3/4 WXGA: *One image + Two tickers + Two video files may be shown simultaneously.
Specifications Schedule file (.SHE) • The maximum number of program and control commands in a scheduling file is 500. Firmware • The maximum firmware filename length is 128 bytes. • The on-screen display only can display 35 files or folders in a directory on the USB drive. Be sure the folder containing the firmware files has fewer than 35 files or folders. Filename: System driver: lib-xxx.img Kernel: knl-xxx.bin Loader: ldr-xxx.bin Splash: sph-xxx.
Specifications The native resolution video input for NTSC is 720 x 480, while PAL is 720 x 576. Normal mode is automatically set for 640 x 480 and 1024 x 768 resolutions. If the resolution is 1920 x 1080, 1360 x 768, 1680 x 1050 or 1280 x 1024, you have to choose between normal and full screen mode. Normal Mode. Aspect ratio of 1:1 (X=Y) Full Screen Mode. You can change the desired mode in the Play Mode submenu. See “ Play Mode” on page 18.
Specifications Hardware Specifications Processor CPU: Sigma SMP863X 8 MB Flash memory 256 MB SDRAM DVI: 1920 x 1080 (1080p) / 60hz, VESA timing 1680 x 1050 / 60hz, VESA timing 1360 x 768 / 60hz, VESA timing 1280 x 1024 / 60hz, VESA timing 640 x 480 / 60hz, VESA timing Digital Video: Video Output Resolution 1080P / 60hz 1080i / 60hz 720P / 60hz 640 x 480 / 60hz VGA: 1680 x 1050 / 60hz, VESA timing 1360 x 768 / 60hz, VESA timing 1280 x 1024 / 60hz, VESA timing 1024 x 768 / 60hz, VESA timing (default) 640
Specifications Wired IR input Power LED Reset button Mini jack: 2.5 (4 pole) Alternative to IR input Operation: GREEN Standby: RED System settings reset AC adapter Input AC 240-100V, 47-63hz Output DC 12V 2.5A Power code Japan, 2 pole, 3.0m Power Consumption Weight Power on: Typ 10W (15W max) Standby: 1W max Net weight: 0.9 kg Gross weight: 2.
Troubleshooting Troubleshooting Error Messages This section lists common error messages that may arise during the use of the Digital Signage Processor, and provides answers and solutions to these errors. Error Message • • Check if the SD card is inserted. The SD card may be damaged. Replace it with a new one. System driver not found. Player is recovering system driver now. Please DO NOT turn off the player. • No System Driver is available on the SD card.
Troubleshooting FAQ’s This section lists some frequently asked questions (FAQ) and the answers to these problems. Question Answer Why can’t I view my video files? You may be trying to view a video file that is not supported by the Digital Signage Processor. See “Supported Video and Audio Formats” on page 34. Why can’t I play my music files? You may be trying to play a music file that is not supported by the Digital Signage Processor. See“Supported Video and Audio Formats” on page 34.