User's Guide

Logging into the Device Management Website
1. Make sure your device is connected to the Orbic Speed
via Wi-Fi.
2. Open the browser, and enter http://192.168.1.1 or http://
my.jetpack in the address bar.
3. Enter username and password, and click “Login”.
The administrator has the right to check and modify
configuration permission.
Note: The default username is admin; the default password is
12$XXX (XXX is the last three digits of IMEI).
Restore Factory Settings
If you are uncertain of which Wi-Fi settings you have configured
or changed, there are two ways you can restore the factory
defaults.
Option 1: Log into Device Management Website to restore to
factory default settings.
Option 2: Press and hold “Reset” button in the battery
compartment for 5 seconds. See figure 5.
Note: Reset button will delete all the device’s user-defined Wi-Fi
settings and restore Admin setting and Wi-Fi Setting to factory
default.
Troubleshooting:
If you are having trouble with Orbic Speed, here are a few things you
can do to get it to function properly.
1. If the Orbic Speed is not responsive, reboot it by press the
“Power” button for about 8 seconds
2. Restore factory settings
Q&A
Q: What do I do if I see the SSID but failed to connect?
A:
1. Check the password you entered is the right one.
2. Check if WPS security is enabled on your PC. If so, check the
device to see if it is expecting a WPS action from your PC.
Q: What to do if there is no service?
A: The possible reason is listed as below:
1. Unstable local signal.
2. Hardware problem.
You can try the following solutions:
1. f you are inside a building or near a structure that may be
blocking the signal, change the position or location of the
device. For example, try moving the device close to a window.
2. Check the hardware or use another device and retry.
Q: What to do if I forget the Wi-Fi Key?
A:
1. You can find the Wi-Fi Key in the Wi-Fi Info page on the
SCREEN.
2. You can also reset the device to factory defaults by press the
reset button for 5 seconds.
Q: Data connection failed.
A: You have no network coverage. Try moving location until you get
good reception.
Q: The modem cannot connect to the internet when overseas
A: you can check if the data roaming function is enabled in the
Device Setting page on the SCREEN.
Make sure you have international roaming enabled on your plan. You
can contact your service provider before you go overseas to enable
roaming.
To the Owner
• Some electronic devices, such as the electronic system of
vehicles, are susceptible to electromagnetic interference sent
by your device if inadequately shielded. Please consult the
manufacturer of your device before using if necessary.
• Operating your device may interfere with medical devices like
hearing aids and pacemakers. Please always keep them more
than 20 centimeters away from such medical devices when
they are turned on. Turn your device off if necessary. Consult
a physician or the manufacturer of the medical device before
using your device.
• Be aware of the usage limitation when using your device at
places such as oil warehouses or chemical factories, where
there are explosive gases or explosive products being
processed. Turn off your device if required.
• The use of electronic transmitting devices is forbidden in
aircrafts, at gas stations, and in hospitals. Please observe and
obey all warning signs and power off your device in these
conditions.
• Do not touch the inner antenna area if not necessary; it will
affect your device’s performance.
• Store your device out of the reach of little children. Your device
may cause injury if used as a toy.
• Do not touch the metallic parts of your device when the device
is operating as this may cause burns.
Using Your Device
• Please use original accessories or accessories that are
authorized. Using any unauthorized accessories may affect
your device’s performance, and violate related national
regulations about telecom terminals.
• Avoid using your device near or inside metallic structures or
establishments that can emit electromagnetic waves; it may
influence signal reception.
• Your device is not waterproof. Please keep it dry and store in a
shady and cool place.
• Do not use your device immediately after a sudden
temperature change. In such case, it will produce moisture
inside and outside your device. Wait until it becomes dry.
• Handle your device carefully. Do not drop, bend, or strike it;
your device may get damaged.
• No dismantling by non-professionals and only qualified
technicians can undertake repair work.
• An operating temperature range of -10°C - +45°C and humidity
range of 5% - 95% are recommended.
Battery Handling
• Do not short-circuit the battery, as this can cause excessive
heat and fire.
• Do not store battery in hot areas or dispose of it in a fire, as
this can cause an explosion.
• Do not disassemble or modify the battery.
• When not using the battery for a long period, remove it from
your device and store it in a cool, dry place.
• Never use a damaged or worn-out charger or battery.
• Return the worn-out battery to the provider or put it in an
approved recycling container. Do not put it in your regular
house trash.
WARNING! If the battery is broken, keep away from it. If it touches
your skin, wash your skin with abundant fresh water and ask a
doctor for help if necessary.
Limited Warranty
This warranty does not apply to defects or errors in the Product
caused by:
i. Reasonable abrasion.
ii. End User’s failure to follow device provider installation, operation
or maintenance instructions or procedures.
iii. End User’s mishandling, misuse, negligence, or improper
installation, disassembly, storage, servicing or operation of the
Product.
iv. Modifications or repairs not made by device provider or a certified
individual.
v. Power failures, surges, fire, flood, accidents, actions of third parties
or other events outside device provider reasonable control.
vi. Usage of third-party products, or usage in conjunction with third-
party products provided that such defects are due to the combined
usage.
vii. Any other cause beyond the range of normal usage intended for
the Product.
• End User shall have no right to reject or return the Product, or
receive a refund for the Product from device provider under
the above-mentioned situations.
• This warranty is End User’s sole remedy and device provider
sole liability for defective or nonconforming items, and is in
lieu of all other warranties, expressed, implied or statutory,
including but not limited to the implied warranties of
merchantability and fitness for a particular purpose, unless
otherwise required under the mandatory provisions of the law.
Limitation of Liability
Device provider shall not be liable for any loss of profits or indirect,
special, incidental or consequential damages resulting from or
arising out of or in connection with using of this product, whether or
not device provider had been advised, knew or should have known
of the possibility of such damages, including, but not limited to lost
profits, interruption of business, cost of capital, cost of substitute
facilities or product, or any downtime cost.
Figure 5
WARNING: Cancer and Reproductive Harm -
www.P65Warnings.ca.gov.
Support & More
Get help using your device
and download a User Guide from your computer,
visit “verizonwireless.com/support.”
Customer service
Call 1.800.922.0204
Twitter @VZWSupport
Additional information
Your wireless device and third-party services
Verizon Wireless is the mobile carrier associated with this
wireless device, but many services and features offered
through this device are provided by or in conjunction with
third parties. Verizon Wireless is not responsible for your
use of this device or any non–Verizon Wireless applications,
services and products, including any personal information
you choose to use, submit or share with others. Specific
third-party terms and conditions, terms of use and privacy
policies apply. Please review carefully all applicable terms,
conditions and policies prior to using this wireless device
and any associated application, product or service.