Owner's Manual

SmartGlobe

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FAQS

• Where can I download the Canadian software?

http://smartglobe.oregonscientific.com/updates/caversion.ht

ml.

• I’m receiving a “Incorrect Parameters“ message. The

website is currently being updated. Please try updating later.

• I have problems updating my SmartGlobe. Download the

latest version of our software here,

http://smartglobe.oregonscientific.com/updates/deluxe.html

Make sure you uninstall the current software before install

this new one.

• How do I install the SmartPen drivers?

Step 1: Go over to "My Computer" and right click.

Step 2: Go down to "Properties".

Step 3: Select the "Hardware" tab followed by clicking on

"Device Manager".

Step 4: Once the "Device Manager is selected scroll down,

using the the scroll bar to the right side. At the bottom of the

list you will see either SONIX SNL or OREGON SCIENTIFIC

SMARTGLOBE DEVICE with a yellow exclamation point.

Step 5: Double click on the device on either SONIX SNL or

OREGON SCIENTIFIC SMARTGLOBE DEVICE with the

exclamtion point. Then select the driver tab at the top. Once

you select driver click once on update driver.

Step 6: At the "HARDWARE UPDATE WIZARD" window click

on "No, not at this time". Then click next.

Step 7: At the next window choose Install from a list or

specific location". Then click next.

Step 8: At this point select the "Include this location in the

search" (Make sure the path selected in the scroll down box

says C:\program files\common files\USB9KD. Then click next.

Step 9: The files will start to copy at this point; if propted that

the drivers are not digitally signed,select continue anyway.

Step 10: Finally at the last window press finish and activate

the Smart Globe software for its updates.