Use & Care Guide

How long will my area rug
last? Area rug durability is generally
determined by the material, construction
and amount of trafc in a space. By carefully
considering where the area rug will be
placed and how it will be used, you can
anticipate its longevity.
Will my area rug fade? In
areas with high sun exposure, some fading
may occur over time when considering
the area in which the rug will be placed.
Most area rugs will provide years of vibrant
color that do not fade under normal light
conditions.
Is a non-skid rug pad
necessary? We strongly encourage
the use of a non-skid rug pad to protect
your area rug and oor from abrasion and
to keep them in place. A quality rug pad can
add years to the life of your area rug while
providing additional safety and acoustic
benets. Size the rug pad two inches smaller
than the rug, so it doesn’t peek out and it
will allow the rug ends to lay at.
What do I do if a problem
occurs?
Please immediately contact
the retailer customer service department
where you purchased your area rug. Their
professional knowledge and assistance will
help you solve the problem.
Asked
Questions
Frequently
My area rug just arrived and
it appears to be creased. Do
I have a problem? During shipping,
area rugs may develop creases due to being
compressed in the packaging which usually
disappears when you lay it out at on the oor
within two weeks.
How to clean my area rug?
It cannot be stressed enough: “Vacuum,
Vacuum, Vacuum!” Area rugs receive a lot of
dirt, sand, dust, various spills and foot trafc.
Vacuuming an area rug on a regular basis
will go a long way towards prolonging the
appearance and life of your rug.
Should I have my area rug
professionally cleaned?
To
keep your rugs looking great, have them
professionally cleaned every 2 - 5 years. Not all
area rug bers will withstand steam cleaning;
some may need to be professionally cleaned
using other methods. Always take your rug to
an experienced, knowledgeable rug cleaning
professional. Commercial rug cleaners use
special equipment to remove dirt and dust from
the area rug’s foundation, and to thoroughly dry
the rug to prevent odors and mildew.