Digital Answering System AM100 User Guide
1 General Information Notes for operation in New Zealand The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
2 Location of controls 1 2 8 9 10 3 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.
3 Installation 3.1 Check contents of pack The following items are supplied in this pack: • one answering system with telephone cable • one power adaptor • one operating Manual • one warranty card 3.2 Install the backup battery If AC power fails or you unplug the system, one 9 volt alkaline battery (not supplied) is required to save recorded messages and day/time settings. To install battery 1. Open the battery door by pulling back the latch using a ballpoint pen. 2. Install a 9 volt alkaline battery. 3.
4 Preparation 4.1 Turning the System On/Off To turn the system on, press ANSWER ON/OFF button once. The total number of recorded messages in two mailboxes appears on the display. The system is now set to answer calls. To turn the system off, press ANSWER ON/OFF button once. ‘–’ appears on the display. 4.2 Adjusting the Volume Press VOL. button to increase the volume, or VOL. button to decrease the volume. The system beeps when you press either volume button.
Notes: • During the day/time setting, the display will turn off. • If there is a delay of 20 seconds between any of the steps, the system exits day/time setup mode. When you have set the AM/PM and then wait for 20 seconds, the unit will automatically announce the current day of the week and the time, and exits day/time setup mode. / • If you have not set the day and time and you press TIME CHECK button, the system announces “Time is not set”. • You must reset the clock after replacing the battery. 4.
Note: The AM100 has two personalized mailboxes. You have an option to have callers leave messages in either of the two mailboxes. If you want the caller to leave a message in a particular mailbox, your greeting should instruct the callers to press either the “1*” or “2*” button before their message recording. If the caller doesn’t press a key, presses a key other than “1*” or “2*”, or waits longer than 4 seconds before pressing a key, the caller’s message will be automatically recorded in Mailbox 1.
5 Answering System Operation 5.1 Setting the System to Answer Calls 1. Press ANSWER ON/OFF button once to turn on the system. 2. When the system answers a call, it plays the outgoing message then beeps. 3. The caller can leave a message up to one minute in length. After the caller hangs up, is silent for more than seven seconds, or the maximum message length is reached, the system hangs up and resets to answer the next call.
5.2 Screening Calls To screen your calls, let the system answer. Listen to the caller’s message through the system’s speaker. If you decide to answer the call, pick up any phone connected to the same phone line as the system. The system stops recording and resets to answer the next call. In the event that the system continues recording, press the hook switch on the telephone momentarily. Notes: • When the lowest volume is set, the caller’s message cannot be heard.
1. To listen to Mailbox 1 messages, press MAIL 1 PLAY/STOP button. To listen to Mailbox 2 messages, press MAIL 2 PLAY/ STOP button, the Message Counter will display the message number being played. Note: If there are no messages, the display shows “0” and you will only hear either “mailbox 1” or “mailbox 2” when you press the corresponding mailbox PLAY/STOP button. 2. The system plays each new message in sequence and announces the day and time it was recorded. 3.
5.6 To Reset If an AC power failure occurs, or the AC power adaptor comes out of the wall, your unit will shut down until the power is restored. If your unit is not operating properly when the power is restored, proceed with a unit reset. 1. Unplug the AC adaptor from the power outlet and telephone line from the wall jack. 2. Replace the 9 volt alkaline battery with a fresh one. 3. Plug the AC adaptor back into the power outlet. 4. Plug the telephone line back into the wall jack. 5.
6.2 Turning Your System On If you forget to turn your system on, you can phone in from a remote location and turn it on automatically. 1. Call your telephone number. 2. The system answers after 10 rings. After the beep, enter your 3-digit security code. 3. After the second beep, press 9# then hang up. Subsequent messages will be recorded. 6.3 Remote Commands If the correct code was accessed, you hear two beeps.
7 Important information Temperature and ambient conditions The telephone answering system is designed for indoor use (temperature range of -10 °C to 50 °C). Do not install the system in areas where there is the risk of an explosion, excessive exposure to smoke, dust, vibrations, chemicals, moisture, and heat. The unit must not be installed in damp locations such as a bathroom or laundry, do not expose the unit to direct sunlight.
Warranty Information This product is covered by a 12 month warranty against defective workmanship or parts, effective from the date of purchase. The warranty does not extend to damage caused by misuse, negligence, excessive voltage, faults on the telephone line or lightning. This warranty in no way affects your statutory rights. Full details of the warranty are contained in the enclosed warranty card.
