bringing people together Oricom M5500 Series Cordless phone with integrated corded phone and Answering system USER GUIDE Keep this user guide for future reference. ! WARNING DO NOT USE STANDARD/ALKALINE BATTERIES IN THIS PRODUCT, AS THERE IS A RISK OF EXPLOSION AND/OR INJURY. USE ONLY Ni-MH RECHARGEABLE BATTERIES AS SPECIFICED IN THIS USER GUIDE. CONTACT ORICOM FOR REPLACEMENT BATTERIES.
CONTENTS CONTENTS WARNINGS AND SAFETY INFORMATION ………………………………… 4 Getting Started ………………………………………………………………… 5 Pack contents …………………………… 5 Understanding the cordless handset Purchasing additional handsets ……… 5 display ………………………………… 8 Installation and Charger ……………… 6 Your M5500 base unit…………………… 9 Your cordless handset ………………… 7 Understanding the base unit display 10 Basic Operation ………………………………………………………………… 11 During standby ……………………… 11 Recall function when connected to a Cordless handset's LCD
CONTENTS With base unit ……………………… 18 Delete one or all CID record(s) …… 20 Dial a CID number …………………… 19 With cordless handset ……………… 20 Store a CID number ………………… 19 With base unit ……………………… 20 With cordless handset ……………… 19 Withheld Call ………………………… 21 With base unit ……………………… 19 Message Waiting ……………………… 21 LNR Function (Last Number Redial) ………………………………………… 22 Redial the last number ……………… 22 With cordless handset ……………… 23 With cordless handset ……………… 22 Delete last number dialled ………… 23
CONTENTS Cordless Handset Operation ………………………………………………… 33 Handset ringer adjustment ………… 33 Conference calls …………………… 35 Handset ringer melody……………… 33 Cordless handset keypad lock …… 36 Handset ringer volume ……………… 33 Registration …………………………… 36 Handset ringer On / Off …………… 33 Register new handsets on the M5500 Multi-handset Operation …………… 34 base ………………………………… 36 Intercom function …………………… 34 Remove handsets …………………… 37 Call transfer between cordless Language setting …………………… 37 handsets
WARNINGS AND SAFETY INFORMATION WARNINGS AND SAFETY INFORMATION Avoid exposure of this telephone to moisture or liquid. To prevent electric shock, do not open the handset or base cabinet. Avoid metallic contact (e.g. metal clips, keys) between the battery contacts and charging conductors. There is a slight chance that the telephone could be damaged by an electrical storm. It is recommended that users unplug the phone from the mains supply and telephone socket during a storm.
GETTING STARTED Getting Started Pack contents Depending on the model you have purchased this pack should contain the following items: M5500+1 M5500+2 M5500+3 M5500+4 Base units 1 1 1 1 Cordless handsets 1 2 3 4 Charger adaptors 1 2 3 4 Power adaptors 2 3 4 5 Line cord and modular adaptor plug 1 1 1 1 User guide and Warranty card 1 1 1 1 Handset Rechargeable AAA Ni-MH Batteries (1.2V 600mAh) 2 4 6 8 If any of these are missing, please contact Oricom directly.
GETTING STARTED Installation and Charger 1. Connect the mains adaptor to the socket on the back of the base unit and to the wall mains supply. AC110~240V 2. Connect the telephone cord to the phone socket on the back of the base unit and to the wall phone socket. 3. Insert 2 rechargeable Ni-MH AAA batteries (included), observing the correct polarity, into the battery compartment on the handset. Slide the battery door firmly into place. 4.
GETTING STARTED Your cordless handset 1 2 3 4 5 6 7 8 9 11 10 12 1. Talk 8. Numeric keys 2. Left / Recall 9. 3. Menu 10. Ringer Melody / Ringer Volume / 4. Phonebook / Ringer Off (On) Receiver Volume 5. Right / CID (Caller ID) / Handsfree 11. # / Keypad lock 6. Intercom 12. LNR (Last Number Redial) / 7.
GETTING STARTED Understanding the cordless handset display Left Arrow / Phonebook records Connected to telephone line.
GETTING STARTED Your M5500 base unit 1 2 7 8 9 3 4 5 10 11 12 13 14 6 15 16 1. OK / Menu 2. Down / OGM (ANS) Recording / Play OGM, Repeat Message, Press twice for Skip to previous Message 3. CID (Caller ID) 4. Phonebook 5. Delete 6. Numeric keys & , # keys 7. Up / MEMO Recording MEMO, Skip to next Message 8. Direct memory keys 9. Dial 10. Stop / On/Off / ESC Stop action; Activating / Deactivating the answering machine; Exit the current operation mode 11.
GETTING STARTED Understanding the base unit display Ringer off In Phonebook Mode Message waiting Speakerphone On Flash: Group listening Repeat CLIP Handset Talking Play ICM Message Indicates phone call in progress Flashes when new messages are received Microphone Mute Review CID (caller ID) Hour/Minute Flashes when there are new CIDs Flash: Date/Time Setting Message Counter Date/Month Flash: Date/Time Setting 10
BASIC OPERATION Basic Operation During standby Note: If the power is not connected to the base unit. The cordless handset CANNOT operate. However, you can still make and receive a call using the corded handset. Cordless handset's LCD display HANDSET 1 : Handset number : Current battery level HANDSET : Signal icon indicates the cordless handset is linked to the base unit.
BASIC OPERATION Making an external call With cordless handset Normal dialling 1. 2. Press 3. Press key. Enter a telephone number. If you enter more than 14 digits, you only see the last 14 digits on the display. key to end the call. Pre-dialling 1. Enter a telephone number. 2. 3. 4. When necessary, press to erase the digit individually. Press key to dial. Press key to end the call. With base unit 1. 2. Press 3. Press key or pick up the handset. Enter a telephone number.
BASIC OPERATION Recall feature Recall feature can be used when you are using some services provided by your network operators such as “call waiting”, etc. A subscription may apply for these services, contact your network operators for more information. While you are talking on the phone, press R key on the base unit or /R key on the cordless handset to send a Recall (flash signal). Call waiting You can use the recall function to answer a second call while you are on the phone.
BASIC OPERATION Pause feature when using on a PABX Note: The pause function described in this section is only necessary when the M5500 is used on older PABX’s. With some PABX's, there is a short pause between the code for the outside line (usually 0 or 9) and obtaining dial tone. A pause needs to be entered during manually and stored in the phone book so that the numbers are not dialled too quickly. When storing numbers in memory, you can include the outside line access digit (e.g.
BASIC OPERATION Handsfree mode (with cordless handset) During talking mode, 1. 2. Press \ key to switch to speakerphone mode. Press \ key again to cancel this feature. Or During standby mode, 1. 2. Press and hold Press \ \ key to switch to speakerphone mode. key again to cancel this feature. Volume adjustment (with base unit) Speaker volume control During speakerphone mode, 1. Press or Step 5 (hightest). 2.
BASIC OPERATION Direct Memories There are 3 Direct memory keys on the base unit: M1, M2, and M3, which allow you to store 3 numbers and dial them directly. Each memory can store up to 24 digits per number and up to 16 characters per name. How to enter names The keypad is used to enter names. Select the characters by repeatedly pressing the appropriate button, upper case letters as well as numbers and special characters can be entered.
BASIC OPERATION Edit / Dial / Delete stored records 1. 2. 3. Press M1 / M2 / M3 key. 4. Press The display on the right is shown. Press OK key to edit the memory. For operation (Refer to P26). key to dial out the number. During On-hook, the unit will turn Speakerphone on automatically, and dial the number after 3 seconds. During Off-hook, the unit will dial the number immediately. 5. Press X key to delete the memory record. For operation (Refer to P27).
CALLER ID OPERATION Caller ID Operation If you subscribe to your telephone operators service (charges may apply), numbers of the incoming calls will be displayed on the screen and stored in the call log (please consult your telephone service provider for details). The M5500 series can store the last 30 calls including: the record number, date/time, and phone number (up to 20 digits for the cordless handset and up to 24 digits for the answering machine).
CALLER ID OPERATION Dial a CID number While you are viewing the CID record that you wish to call, 1. 2. Press key. During On-hook, the unit turns the Speakerphone on automatically, and dials the number after 3 seconds. During Off-hook, it dials immediately. Store a CID number You can save a CID record into the Phonebook/Direct memory provided that it contains a valid phone number and the Phonebook/Direct memory is not full.
CALLER ID OPERATION If the Phonebook is full or Direct Memory has been occupied, The display on the right is shown. After 5 seconds, it will return to the previous mode or press previous mode. key to return to the Delete one or all CID record(s) With cordless handset Delete one CID record While you are viewing the CID record that you wish to delete, 1. 2. Press key. Press key to confirm. The display shows previous CID record. Delete all viewed CID records While you are viewing any CID record, 1.
CALLER ID OPERATION Delete all CID records While you are viewing any CID record, 1. 2. Press and hold X key. 3. Press OK key to confirm and return to the key to cancel previous mode; or press the action. Press OK key to confirm the action. The display on the right is shown. Withheld Call If the caller has withheld his or her number or the number is out of area, the display will show either “Withheld” or “Unavailable”.
LNR FUNCTION LNR Function (Last Number Redial) Redial the last number With cordless handset Your cordless handset stores the last 3 external numbers dialled, up to 25 digits per number. If the number exceeds 25 digits, the first 25 digits will be stored to memory. During standby mode, 1. 2. Press 3. Press key to dial. Press key. /P key. When necessary, press number. /P key again until you have selected your desired Or 1. 2. Press /P key to redial the last number.
LNR FUNCTION Store the last number dialled With cordless handset While you are viewing a previously dialled number that you wish to save, 1. Press shown. 2. Press the numeric keys to enter the Name. If you key to edit it. made a mistake, press 3. 4. 5. Press key. The display on the right is NAME ? key to complete editing the Name and proceed to edit the Number. Press the numeric keys to edit the Phone number when necessary. Press key to confirm. The record is now saved into the phonebook.
PHONEBOOK Phonebook Add new records With cordless handset You can store up to 50 phonebook records in each handset. Each record can contain up to 25 digits per number and 16 characters per name. During standby mode, NAME ? 1. Press and hold right is shown. 2. Press the numeric keys to enter the Name. If you made a mistake, press key to edit it. Press and hold key to delete the entire name. 3. 4. Press 5. Press key.
PHONEBOOK 5. Press OK key to complete editing the Number and proceed to enter the Name. The first character flashes on the display. 6. Press the numeric keys to enter the new Name. As mentioned in Step 4, you can or X key when necessary. perform similar editing by pressing ! / 7. 8. Press OK key to confirm the updated Name. Press key to return to the previous mode. Note: If you do not perform step 8, the unit will return to the previous mode after 20 seconds.
PHONEBOOK With base unit During standby mode, 1. Press shown. 2. Press OK key to view the first record. key. The display on the right is Note: If the Number or the Name exceeds 13 digits, only the first 13 digits are displayed on the first page. After 5 seconds, the remaining digits will be displayed on the second page. 3. Press ! or key to view other records. Note: You can search the record quickly by entering the first character of the Name.
PHONEBOOK Delete one record With cordless handset While you are viewing the record that you wish to delete, 1. 2. Press key. A confirmation message “DELETE?” is displayed. Press key to confirm and show the previous record. With base unit While you are viewing the record that you wish to delete, 1. Press X key. A confirmation message is displayed as shown on the right. 2. Press OK key to confirm and return to the key to cancel the previous mode; or press action.
MENU SETUP Menu Setup During standby mode, on the base unit. 1. 2. Press OK key to enter menu set mode. 3. Press OK key to enter the item that you wish to set or press menu set mode. Press ! or key to select the item that you wish to set. The display is Audio TAD setting PABX setting shown in this order: Key Lock Setting. key to exit Key lock Before setting key lock, you have to input a 4-digit PIN code first. The default setting is 0000. 1. 2. Enter 0000. 3. Press ! or from the display. 4. 5.
MENU SETUP Ringer melody setting During Audio setting mode, 1. 2. Press ! or key to select “Ring Tone” from the display. Press OK key to enter. “Ring Tone-1” is displayed and the sound of the current tone can be heard. 3. 4. Press ! or key to select the step. There are 5 steps for adjustment. Press OK key to confirm the selection and return to the previous mode. Ringer loudness setting During Audio setting mode, 1. 2. Press ! or 3. Press ! or adjustment. 4.
MENU SETUP Answering mode setting During TAD setting mode, 1. 2. 3. Press 4. Press OK key to confirm the selection and return to the previous mode. or key to select “Answering” from the display. Press OK key to enter the mode. Press ! or display. key to select “Answering -A1” or “Answering-A2” from the TAD rings setting During TAD setting mode, 1. 2. 3. Press ! or key to select “TAD Rings” from the display. Press OK key to enter the mode. Press ! or key to select the desired item.
MENU SETUP PABX settings 1. Enter “PABX setting” mode (Refer to the operation in “Audio setting” section on P28). 2. Press ! or key to select the item that you wish to set. The display is Prefix Number Prefix dashes to show shown in this order: Key PIN that you have reached the end of the menu. 3. Press OK key to enter the item that you wish to set. Key lock's PIN During PABX setting mode, 1. 2. Press ! or 3. 4. 5. Enter 0000 (default value). 6.
MENU SETUP General settings During menu setting mode, 1. 2. 3. Press ! or 4. Press OK key to enter the item that you wish to set. key to select “Setting” from the display (Refer to P28). Press OK key to enter the mode. Press ! or key to select the item that you wish to set. The display is Language Date/Time Reset dashes shown in this order: Contrast to show that you have reached the end of the menu. Contrast setting During general setting mode, 1. 2. 3. Press ! or 4.
CORDLESS HANDSET OPERATION Cordless Handset Operation Handset ringer adjustment Handset ringer melody During standby mode, 1. Press and hold key. MELODY 3 flashes and the current melody option appears. 2. 3. Press ! or Press key to select the melody option (1 to 9 for adjustment). key to confirm. Handset ringer volume During standby mode, 1. Press volume level. 2. Press ! or key. Display shows the current VOLUME 3 key to select the volume level.
CORDLESS HANDSET OPERATION Multi-handset Operation Your M5500 series phone can have up to 4 handsets registered to the base unit. Each handset has its own number HS-1, HS-2, HS-3 and HS-4 shown on the left-hand side of the display.
CORDLESS HANDSET OPERATION Call transfer between cordless handsets When there is an incoming external call, 1. 2. Press INT key. The display on the right is shown. 3. Press Key the handset number (1, 2, 3, or 4) you wish to transfer. key to exit Intercom mode and return to standby mode. Transfer a speakerphone call from the base unit to the cordless handset If there is an incoming external call, 1. 2. 3. Press key on the base unit. Press on the cordless handset to pick up the call.
CORDLESS HANDSET OPERATION Cordless handset keypad lock During standby mode, 1. 2. Press and hold # key to lock the keypad. HANDSET 1 To release keypad lock, press and hold # key for 3 seconds. Note: When the keypad is lock, key and INT key can be used to answer an external or intercom call. Registration Register new handsets on the M5500 base Before you can use new handsets. You need to 1. Charge the batteries (for 15 hours). 2. Register the handset (to the base unit).
CORDLESS HANDSET OPERATION Remove handsets During standby mode, 1. 2. Press 3. Press key to confirm. The display on the right is shown. 4. 5. Enter the default value 0000. 6. Press the numeric keys (1-4) to enter the handset number. 7. Press key. Press or from the display. key to select “REMOVE HS” Press key to confirm and the display on the right is shown. REMOVE HS PIN ? REMOVE HS ? key to confirm and return to standby mode. Language setting To select the display language, 1. 2.
CORDLESS HANDSET OPERATION Handset name During standby mode, 1. 2. Press 3. 4. 5. 6. Press key. Press or the display. key to select “NAME” from NAME key to enter the mode. Press and hold key to erase the existing handset name. Press the numeric keys to enter the new handset name. Press key to confirm. Reset During standby mode, 1. 2. Press 3. Press key to enter the mode. The display on the right is shown. 4. 5. Press the numeric keys to enter the PIN. key. Press or the display.
ANSWERING MACHINE OPERATION Answering Machine Operation Answering machine On / Off During standby mode, 1. Press and hold key to switch the answering machine off. The voice prompt, “Answering off” can be heard followed by two short beeps. Note: During Off mode, the answering machine is set to Announcement Two mode automatically. It will answer the call after 12 rings, and then switch to remote control mode. During Off mode, 1. Press and hold key to switch the answering machine on.
ANSWERING MACHINE OPERATION Record OGM 1. 2. Press 3. Speak into the microphone (15cm from the base unit’s microphone). 4. Press key to select OGM1 mode or OGM2 mode. Press and hold /ANS key until you hear a long beep and see Answer/Message light flash. The display on the right is shown. key to stop recording, the machine will play back recording for review. Note: If the OGM is less than 3 seconds, it is not valid. The machine will stop automatically after 2 minutes.
ANSWERING MACHINE OPERATION ICM (Incoming Messages) Record ICM During OGM 1 mode, the machine can record callers’ messages. During recording mode, the display on the right is shown. The machine will stop recording 6 seconds after the caller hang up the phone, or stop automatically after recording 2 minutes. Or you can stop recording by pressing key. Note: The CID number is displayed if you have subscribed to that service. The Message recording time is from 3 seconds to 120 seconds.
ANSWERING MACHINE OPERATION Memo Record memo You can record memos for other users of the unit to hear. The maximum recording time is 2 minutes. During standby mode, 1. Press and hold MEMO key until you hear a long beep. The display on the right is shown. 2. 3. Speak into the microphone after the beep. Press key to stop recording or recording will stop after 2 minutes. The recorded memo will playback automatically for review. Play memo The memo is played back together with the incoming messages (ICM).
ANSWERING MACHINE OPERATION Delete all messages While you are listening to a message, 1. Press and hold X key. The display on the right is shown. 2. Press OK key to confirm and you will hear “All message deleted”. 3. Press key to cancel the action. Remember to delete messages! To avoid exceeding the memory storage capacity, always delete messages after listening. Note: The unit will NOT delete the messages you have NOT listened to. Memory full Memory will be full in the following 2 cases: 1. 2.
ADVANCED ANSWERING SYSTEM Advanced Answering System Remote control You can access your answering machine when you are away by using any touch tone phone. You have to enter the Security PIN to access the answering machine. The default PIN is 321 (Refer to “TAD PIN setting” on P30). Access the answering machine remotely 1. Place a call to your answering machine. When the answering machine answers the call, it will play the OGM. 2. 3. 4. To skip the OGM, press key.
ADVANCED ANSWERING SYSTEM Call screening Call screening function allows you to hear the caller (who it is) before you pick up the call during recording incoming messages. To activate call screening, operate in Menu setting (refer to “call screening mode setting” section on P30). Toll saver Toll saver option is useful when using the remote access feature. You can see whether there are new messages or not in your answering machine from a remote location.
APPENDIX Appendix Troubleshooting Problem Possible cause(s) Solution(s) No dial tone on the cordless handset. 1. The base unit is not properly connected. 2. Too far from the base unit. 3. Battery charge is low. 4. Incorrect battery polarity. 1. Check CONNECTION to power and telephone line. 2. Move handset CLOSER to base unit. 3. CHARGE battery. 4. RE-INSERT batteries and check + and . Antenna symbol is flashing. 1. The handset is not registered.
APPENDIX Product Specifications Phone – Oricom M5500 Specifications Frequency range 1.88-1.897 GHz ˄bandwidth=20MHz˅ Channel bandwidth 1.
APPENDIX Notes for Operation in NEW ZEALAND The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
APPENDIX Warranty Information (a) Warranty. Oricom warrants that the product is free from defects in materials and workmanship for a period of 12 months effective from the date of purchase. This warranty in no way affects your statutory warranty under the Trade Practices Act 1974 or any other similar legislation.
Customer Support Customer Support Australia Customer Support New Zealand Email: support@oricom.com.au Email: support@atlasgentech.co.nz Web: www.oricom.com.au Web: www.atlasgentech.co.nz Fax: (02) 4574 8888 Fax: (09) 574 2722 Ph: 1300 889 785 Ph: 0900 50 025 (Toll Call) To view the full Oricom range, please visit the Oricom website: www.oricom.com.