BT9500 USER MANUAL Digital Cordless Telephone equipped with Bluetooth® wireless technology Keep this user guide for future reference.
Contents 1 Contents Getting started................................................2 Troubleshooting............................................37 Getting to know your phone............................6 Warranty Information (Australia)....................40 Introducing Bluetooth® wireless technology..12 Calls.............................................................16 Intercom ......................................................20 Phonebook...................................................
2 Getting started Important • • • • • • • • • • • • Avoid exposure of this telephone to moisture or liquid. To prevent electric shock, do not open the handset or base cabinet. Avoid metallic contact (e.g. metal clips, keys) between the battery contacts and charging conductors. There is a slight chance that the telephone could be damaged by an electrical storm. It is recommended that users unplug the phone from the mains supply and telephone socket during a storm.
Getting started 3 Location Connect the Base Station You need to place your BT9500 base within 2 metres of the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your unit works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.
4 Getting started Install and Charge the Batteries 1) Slide the battery compartment cover off the back of the handset. 2) Insert the rechargeable battery pack as shown with the battery plugged into the small socket in the battery compartment. 3) Slide the battery compartment cover back on the handset. 4) Put the handset on the base and charge the battery for 15 hours before using for the first time. A beep indicates that the handset is properly placed on the base or charger.
Getting started 5 • Avoid contact with metal objects when handling the battery. These objects could short out the batteries or cause the conductor to overheat resulting in burns. Purchasing additional handsets • Do not attempt to recharge the battery cell by heating it. Sudden release of battery electrolyte can cause burns or irritation to the eyes or skin. You may expand your BT9500 by adding more handsets (BT9550).
6 Getting to know your phone Handset Overview 1 Earpiece 1 2 Scroll up/ Volume up/ Phonebook In idle mode: press to access the phonebook. In menu or list mode: press to scroll up. In editing mode: press to move the cursor to the right. During a call: press to increase volume. 3 INT Intercom Press for intercom/transfer (multi-handset only) 4 2 6 3 7 4 5 10 12 8 9 11 13 14 Redial In idle mode: press to view the redial list.
Getting to know your phone 8 9 Scroll down/ Volume down/ Call List In idle mode: press to access the call list. In menu or list mode: press to scroll down. In editing mode: press to move the cursor to the left. During a call: press to decrease volume. Talk off/ Clear/ Back In idle mode: press and hold to power on/off the handset. In menu mode: press to exit to previous level. In pre-dial mode: press to delete last digit. In phonebook/call list/redial list entry: press to exit to idle.
8 Getting to know your phone Base Station Overview 1 3 BLUETOOTH LEDs Steady ON: Bluetooth device is paired to the base. Flashes: Bluetooth device is in pairing set-up mode. Off: If Bluetooth device is disconnected. 2 IN USE LED Flashes when there is an incoming call, or a cordless handset is using the line. Steady on when the answering machine is on line. 2 3 CHARGING LED On: when the handset is put into base cradle for charging. 4 PAGE Press to page all registered handsets.
Getting to know your phone 8 9 SKIP BACKWARD Press to repeat playing the current message. Press twice to playback the previous message. VOLUME – During message playback: press to decrease the speaker volume. In idle: press to decrease the base ringer volume. 10 SKIP FORWARD During message playback: press to skip to the next message. 11 VOLUME + During message playback: press to increase the speaker volume. In idle: press to increase the base ringer volume.
10 Getting to know your phone On when you have a new Voice Mail message. (This is a caller display service and is not usually available from UK network providers.) On when viewing a new call entry in the call log. On steadily when Bluetooth device #1 or #2 is connected with the telephone base. Full battery power level. 2/3 battery power level. 1/3 battery power level. Flashes when low battery power level is detected, needs charging. Animation in cycle. Battery is charging.
Getting to know your phone 11 -- Flashing - -: the Time/date is not set and there are no new voice messages recorded. XX Steady ON: Playing the current XX incoming message. A1/A2 Steady ON: Playing the current outgoing message (OGM) where A1 is the Answer & Record OGM and A2 is the Answer Only OGM. XX/An Flashing XX alternately with An: Currently recording the XX new incoming message. rA Flashing: Remote access is in progress from a handset or via the external line.
12 Introducing Bluetooth Introducing Bluetooth Your new telephone system with Bluetooth wireless technology has the following features: • Up to two Bluetooth devices can be paired with the telephone base, and they can be two Bluetooth enabled mobile phones or one mobile phone plus one headset. • Connect a mobile phone to make and receive MOBILE calls, or connect a headset to receive MOBILE calls. Two mobile phones can be paired but only one paired mobile phone can be connected on a call at a time.
Introducing Bluetooth 13 • Make sure that your Bluetooth enabled mobile phone has sufficient signal strength. You may need to move the Bluetooth enabled mobile phone and telephone base to a location where the mobile signal may be stronger. • Charge your Bluetooth mobile phone while it is connected to the telephone base because your mobile phone’s battery will discharge faster while it is connected wirelessly to the telephone base.
14 Introducing Bluetooth NOTE Only Bluetooth headsets with password 0000 can be paired with the telephone base system. When a device is successfully connected, the Bluetooth LED for the button selected will be turned on, and the Bluetooth status icon will display on the handset screen. The number 1 and/or 2 will also be displayed next to Bluetooth status icon to indicate the numbers of any Blue too th enab led devices connected.
Introducing Bluetooth 15 NOTE If the connection between the paired device and the telephone base does not resume by manually connecting the device on the paired device list, you will need to unpair or de-register the device from the Bluetooth enabled mobile phone. Make sure the device is no longer on the paired list after deregistration; then follow the steps in section “Pairing a Bluetooth enabled mobile phone” or “Pairing a Bluetooth headset” as above to start the pairing procedures again.
16 Calls Calls Make a HOME call • Press TALK/R or SPEAKER, and then enter the telephone number. Predial a call • • Enter the telephone number. Press MUTE/CLEAR or TALK OFF/ BACK to make corrections when entering the phone number. Press TALK/R or SPEAKER to dial. Answer a HOME call • Press TALK/R or SPEAKER. NOTES The screen shows the elapsed time as you talk (in hours, minutes and seconds).
Calls 17 NOTES 1. Some Bluetooth enabled mobile phones may have a default setting that disables the feature of making a call through the Bluetooth connection. Make sure this setting is enabled before making a MOBILE call. 2. You may hear interference if your Bluetooth enabled mobile phone is too close to the telephone base during a MOBILE call. Make sure that your Bluetooth enabled mobile phone is between 0.
18 Calls Volume control Press UP/DOWN to adjust the listening volume when on a call. Each press of the button increases or decreases the volume level by one step. NOTES 1. All volume settings (handset and speakerphone) are independent. 2. When the volume reaches the minimum or maximum setting, you will hear two beeps. Mute The mute function allows you to turn off the microphone, so you can hear the caller, but the caller will not be able to hear you.
Calls 19 Chain dialing NOTES This feature allows you to initiate a dialing sequence from numbers stored in the phonebook, caller ID history or redial list while you are on a call. Chain dialing can be useful if you wish to access numbers other than phone numbers (such as bank account information or access codes) from the phonebook, caller ID history or redial list. 1. You cannot edit a phonebook entry while you are on a call. Phonebook 1. 2. 3. 4. 5. Press MENU/OK.
20 Intercom Intercom 100 seconds, is being used, or is out of range, your originating handset screen shows UNABLE TO CALL TRY AGAIN and returns to idle mode. Press TALK OFF/BACK or MUTE/CLEAR on the other handset to temporarily silence the intercom ringer. If you have more than one handset registered to your base, use the intercom feature for conversations between handsets. • Call another handset Transfer an external call to another handset (for multi-handset versions only.) 1.
Intercom 21 2. To answer the call on the other handset, press TALK/R or SPEAKER. The outside call is still on hold and both handsets now show INTERCOM, and you can have a private conversation with the other handset. • You can transfer the call. Press TALK OFF/BACK, or place your handset back in the telephone base or charger. Your screen shows CALL TRANSFERED. The other handset is automatically connected to the outside call.
22 PHONEBOOK PHONEBOOK The phonebook can store up to 100 entries with up to 30 digits for each phone number and 15 characters for each name. • Phonebook entries are shared by all system handsets. Any additions, deletions or edits made on one handset affect the phonebook on all handsets. • When there are no records in the phonebook, the screen shows PHONEBOOK EMPTY. • When the phonebook is full and you try to save an entry, the screen shows LIST FULL.
PHONEBOOK 23 Alphabetical search To start an alphabetical search: 1. Press PHONEBOOK when the handset is not in use. 2. Use the dialling keys to enter the letters associated with the name. For example, if you have name entries Jenny, Kristen and Linda in your phonebook, press 5 (JKL) once to find Jenny, twice to find Kristen, or three times to find Linda. If there is no name entry matching your search, the next closest match in alphabetical order appears. If necessary, use UP/DOWN to browse.
24 CALLER ID CALLER ID • • This feature is available if you have subscribed to the Caller ID Identification service with your network service provider. Caller ID lets you see the phone number of your callers on the handset display, before you answer a call and in your call log afterwards. Your phone can store up to 50 received calls with date/time information in the call log.
CALLER ID 25 4. Press UP/DOWN to browse through the call log. • The name (if available), telephone number, date and time of each incoming call is shown on the screen, along with the HOME or MOBILE icon to indicate the source of the caller id. • You hear a double beep when the list reaches the beginning or end of the call log. Dial a call log entry 1. When in the call log, press UP/DOWN to browse. 2. Press TALK/R or SPEAKER to dial the entry. Save a call log entry to the phonebook 1.
26 REDIAL LIST REDIAL LIST The telephone stores the five most recently dialled numbers. • When there are already five entries, the oldest entry is deleted to make room for the new entry. • Entries are shown in reverse chronological order. • Press REDIAL to browse the redial list. Dial a redial entry 1. Press REDIAL, then UP/DOWN or REDIAL to browse. You hear a double beep when it reaches the beginning or end of the redial list. 2. Press TALK/R or SPEAKER to dial the number displayed.
PERSONAL SETTINGS 27 PERSONAL SETTINGS Using the feature menu, you can customise many of the telephone’s settings. 1. Press MENU/OK when in idle mode (when the phone is not in use) to enter the feature menu. 2. Use UP/DOWN to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a > symbol. 3. Press MENU/OK to select the highlighted item. NOTE Press TALK OFF/BACK to cancel an operation, return to the previous menu or exit the menu display.
28 PERSONAL SETTINGS To Change Settings Alert tones Ringer volume You can set the ringer volume level (1-6), or turn the ringer off. When turned off, the icon appears on the handset screen. 1. Press MENU/OK when in idle mode to enter the menu list. 2. Press UP/DOWN to scroll to >RINGER VOLUME. 3. Press MENU/OK and UP/DOWN to step through the volume levels 1-6 and Ringer off which play as you scroll through the choices. 4. Press MENU/OK to save your choice.
PERSONAL SETTINGS 29 Set the Recall time ECO PLUS mode You may need to change the recall (flash) time if your phone is connected to a PBX. The recall time options are SHORT(100ms), MEDIUM(300ms) or LONG(600ms). 1. Press MENU/OK when in idle mode to enter the menu list. 2. Press UP/DOWN to scroll to >FLASH TIME. 3. Press MENU/OK and UP/DOWN to select SHORT, MEDIUM or LONG. 4. Press MENU/OK to save your choice.
30 PERSONAL SETTINGS Reset Your Phone To stop the paging tone: You can reset your phone to the default settings. A reset returns all your personal settings to their defaults, except for the system PIN, and clears your redial list, call log and answering machine messages, but keeps your phonebook entries. 1. Press MENU/OK when in idle mode to enter the menu list. 2. Press UP/DOWN to scroll to >RESET. 3. Press MENU/OK and enter the system PIN. Default is 0000. 4. Press MENU/OK and RESET? will be prompted.
REGISTRATION 31 REGISTRATION IMPORTANT: When you purchase your phone all handsets are already registered to the base, so you do not need to register them. Handset registration is only necessary when you buy extra handsets or if a handset becomes faulty. Your new telephone system can accommodate up to 6 handsets. You can add new handsets to your telephone system, but each device must be registered with the telephone base before use. Register a handset 1.
32 USING YOUR ANSWERING MACHINE USING YOUR ANSWERING MACHINE The answering machine records unanswered calls when it is activated. It can store up to 99 messages within the maximum recording time of 14 minutes. NOTE: If the answering machine is turned off it will still answer to allow remote access, but only after about 14 rings. There will be no outgoing message and it will not allow any incoming message to be recorded.
USING YOUR ANSWERING MACHINE 33 Record and play memos To play messages with the telephone base: 1. Press Play/Stop. 2. During message playback, press below keys to perform the following functions: • Play/Stop: Press to stop playing messages or resume playback. • Skip Backward: Press once to replay current message from the beginning. Press twice to playback the previous message. • Skip Forward: Skip to play the next message. • Delete: Delete the current message.
34 USING YOUR ANSWERING MACHINE Answer machine settings NOTE Set the answer mode You can set the answering machine to answer and record message (ANSWER & RECORD) or to just answer a call and play an outgoing message, but not allow the caller to leave a message (ANSWER ONLY) 1. Press MENU/OK when in idle mode to enter the menu list. 2. Press MENU/OK to select >ANS. SYSTEM. 3. Press UP/DOWN to select >SETTINGS, 4. Press MENU/OK and UP/DOWN to select >ANSWER MODE. 5.
USING YOUR ANSWERING MACHINE 35 Play the outgoing message 1. Follow steps 1 to 4 in “Record the outgoing message”. 2. Press MENU/OK and UP/DOWN to select PLAY. 3. Press MENU/OK and UP/DOWN to select ANSWER & RECORD or ANSWER ONLY. 4. Press MENU/OK and the message will be played. 5. Press TALK OFF/BACK to stop playing. Turn on/off the message alert If the message alert is turned on, the base will beep every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. 1.
36 USING YOUR ANSWERING MACHINE Functions Keys While message is not playing While message is playing 2 Delete the current message playback 4 Skip to repeat playing the current message from the beginning. Press twice to skip backward to the previous message. 5 Play the message 6 Stop the current message playback Skip to play the next message 7 Turn on the answering machine 9 Turn off the answering machine Set the remote access code 1.
Appendix 37 Troubleshooting Problem Possible cause(s) Solution(s) No dial tone on the cordless handset. 1. The base unit is not properly connected. 2. Too far from the base unit. 3. B attery charge is low. 4. I ncorrect battery polarity. 5. R e-register handset. 1. C heck CONNECTION to power and telephone line. 2. Move handset CLOSER to base unit. 3. C HARGE battery. 4. R E-INSERT batteries and check + and . 5. H andset not registered. Antenna symbol is flashing. 1.
38 Appendix Problem Possible cause(s) Solution(s) Bad audio quality (crackles,echo, etc.). 1. I nterference from nearby electrical appliance. 2. B ase unit is installed in a room with thick walls. 3. The handset is too far from the base unit. 4. If you have Broadband/ADSL you need an in line filter (not supplied) connected where this product connects to the phone socket. 5. Faulty telephone line. 1. Try a different connection point, one that is away from other electrical appliances. 2.
Appendix 39 Problem Possible cause(s) Solution(s) The battery icon is not scrolling when the handset is placed on the base. 1. Bad battery contact. 2. Dirty contact. 3. Battery is fully charged 1. Move the handset slightly. 2. C lean the battery contact with a dry cloth. 3. Its fine to leave on the base when fully charged. A phonebook entry cannot be stored. The phonebook is full. Delete any unused entries to free memory. Answering machine does not record messages. 1.
40 Appendix Warranty Information (Australia) Oricom makes no other warranties or conditions, express or implied, including as to merchantability and fitness for a particular purpose, except as stated in this Warranty. Any implied warranties that may be imposed by law are limited in duration to the Warranty Period. Oricom warrants that the product is free from defects in materials or workmanship during the Warranty Period.
Appendix 41 In the unlikely event that your Oricom product has a recurring failure, Oricom, at its discretion, may elect to provide you with a replacement product of its choosing that is at least equivalent to your product in performance. Oricom does not warrant that the operation of the product will be uninterrupted or error free. Oricom is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the product.
Customer Support If you suspect your product is not functioning to specification, before making a warranty claim please use the following resources. - Troubleshooting Guide in this user guide - Online Frequently Asked Questions - www.oricom.com.au - Email our customer support team at support@oricom.com.au - Contact Oricom Customer Support team on 1300 889 785 or 02 4574 8888 (Monday to Friday 9am to 5pm EST) - Please retain your purchase receipt and attach to the back page of this user guide. Visit www.