User`s manual

Chapter 7: Troubleshooting

Forgot My Network IP Address

If you forget your network IP address and have no physical access to the system,

please using the smart utility or setup wizard to retrieve the IP of your Thecus IP

storage.

1. Start the Setup Wizard (Smart Utility) , and it will automatically detect all

Thecus IP storage products on your network.

2. You should be able to find the IP address of Thecus IP storage which you

have forgotten in the Device Discovery screen.

Resetting NAS IP Address and Admin Password

(N2200/N2200PLUS)

In case you changed the Thecus IP storage IP address and then forgot it, or forgot

the administration password, follow the steps below to reset to default settings:

1. Power on the Thecus IP storage and immediately press the Reset button for

30-50 seconds. (The reset button is near the “DC IN” connector)

2. This resets the Thecus IP storage to its default IP address and password

settings.

Default IP: 192.168.1.100

Default admin password: admin

Can't Map a Network Drive in Windows XP

You may have problems mapping a network drive under the following conditions:

1. The network folder is currently mapped using a different user name and

password. To connect using a different user name and password, first

disconnect any existing mappings to this network share.

2. The mapped network drive could not be created because the following error

has occurred: Multiple connections to a server or shared resource by

the same user, using more than one user name, are not allowed.

Disconnect all previous connections to the server or shared resource and try

again.

To check out existing network connections, type net use under the DOS prompt.

You may refer the URL below for more network mapping information.

http://esupport.thecus.com/support/index.php?_m=downloads&_a=viewdownload&downloaditemid

=57&nav=0