Use Instructions

Orpyx
®
SI – Instructions for Use
Version 1.0 – August 2019
©2019 Orpyx
®
Medical Technologies Inc. - All rights reserved. All trademarks and registered trademarks are the property of their respective owners.
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7. Frequently Asked Questions
Q: How long does it take to offload an alert?
A: The time to offload an alert depends on the length of time that alert has been present. With proper
offloading, alerts can be offloaded within three minutes.
Q: How do I turn the system off when not in use?
A: If pressure is not detected on the insoles for a period of time, they will go into sleep mode
automatically. Your insoles can also be put in airplane mode within your settings.
Q: How do I turn the system on?
A: When pressure is detected and a step is taken, the system will automatically turn on and connect
to the mobile application provided the app is running and within range of the system.
Q: When should I replace my sensory insoles?
A: To ensure accurate readings, the sensory insoles will need to be replaced after every 12 months
or at your healthcare practitioner’s discretion (which could be up to 3 times per year).
Q: Why is my system alerting when my feet are up?
A: Ensure that both feet are up without resting on your heels or toes and check to see if your shoes
are tied too tight.
Q: Can my insoles get wet? What happens when it gets wet?
A: Do not submerge. To clean Orpyx SI sensory insoles, gently wipe with a damp cloth, or disinfectant
wipe. If they do get slightly wet, remove them from the shoes and allow to dry thoroughly before use.
If submerged, the insoles may stop functioning properly.
Q: Can I take my sensory insoles system through airport security?
A: Yes. While wearing your device in flight, ensure that it is set to Airplane Mode within your settings.
Q: How often should I wear my insoles?
A: It is recommended that you wear your insoles throughout daily activities, unless told otherwise by
your healthcare professional.